1.Introduction to organizational behavior.
2.What managers do?
3.Major challenges and opportunities for
managers to use OB concepts.
in organizational behavior
A field of study that investigates the
impact that individual, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
Challenges and opportunity for
1.Improving People Skills.
2.Innovation and Change.
3.Helping Employees Balance Work/Life Conflicts.
4.Improving Ethical Behavior.
5.Improving Quality and Productivity.
6.Improving Customer Service.
7.Managing Workforce Diversity