1.Introduction to organizational behavior.
2.What managers do?
3.Major challenges and opportunities for
managers to use OB concepts.
4.Contributory discipline
in organizational behavior
.
ORGANIZATIONAL BEHAVIOR
A field of study that investigates the
impact that individual, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness.
Challenges and opportunity for
OB
1.Improving People Skills.
2.Innovation and Change.
3.Helping Employees Balance Work/Life Conflicts.
4.Improving Ethical Behavior.
5.Improving Quality and Productivity.
6.Improving Customer Service.
7.Managing Workforce Diversity
Social psychology
An area within psychology that blends
concepts from psychology and
sociology and that focuses on the
influence of people on one another.