1. Stacey Magee
Summary of Qualifications
Experienced Project Manager, Team Lead and Business Analyst in system implementations.
Proven abilities in determining customer requirements, managing project scope, resources and
time-lines. Demonstrated track record in combining technical and interpersonal abilities to identify
requirements and present effective solutions. Inspires associates as a sincere and respectful
coach. Aligns resources with priorities and generates consistently positive results. A conscientious
and loyal team player with a solid work ethic and proven commitment to excellence.
Areas of Expertise
Leadership & Coaching Software Development Life Cycle Systems Integration
Team Development System Requirements Project Management
Oral & Written Communication Waterfall Development Relationship Management
Business Analysis Test Execution Business/Technical Liaison
Business Requirements Test Planning and Development Customer Service
Black Knight Financial Services - Consultant Sept 2014 to
• Project Manager
Currently managing software implementation for correspondent loan origination system for large
financial institution. Responsible for developing and maintaining project plan by working with
team members from across all segments including coordinating management of partner teams in
multiple geographic locations (US and abroad in offshore model). Responsible for client
communication, executive reporting, risk management and change control process.
CitiFinancial March 2012 – Sept 2014
• Project Manager
Managed multiple projects throughout the Project Management Life Cycle and Software
Development Life Cycle for the Retail Services Credit Card industry. In addition to managing
the project to meet the business goals, responsibilities include: obtaining project resources,
conducting regularly scheduled status meetings, preparing project status reports, developing and
maintaining project plans as well as utilize an enterprise project management software
Metlife Home Loans Aug. 2010 – March 2012
• Project Manager
Managed a business and technology project to reengineer the correspondent lending division.
Reengineering included creating a team structure, and developing a standard process for all
teams to follow to purchase loans. Project included implementing a workflow and loan
origination system that interfaced with the correspondent’s point of sale and document
submission and storage system.
2. Project managed as well as performed the business analyst role to improve loan quality by
implementing a new module for the “in-line” quality assurance process as well as enhancing the
existing post-closing QC module. Work with the business users to gather and document business
requirements in order to provide changes to the developer.
Collaborate with development to design, develop and test system changes. Assist business in
developing new processes to utilize new system, as well as coordinate user acceptance testing
CitiFinancial Auto Nov. 2007 – August 2010
• Project Manager
Manage technology projects from initiation through closing for strategic and compliance
initiatives. Define project deliverables, milestones, and budget. Work with cross-functional teams
to complete design, development and testing.
Develop Work Breakdown Structures (WBS). Build project schedules and work with technical
resource managers to secure the appropriate skill sets and hourly allocations required to meet
the completion date. Manage stakeholder expectations through multiple communication
channels, including weekly status reports and meetings. Control project costs, assess risks, and
escalate issues as necessary.
• Sr. Systems Analyst
Technology team member providing immediate productivity enhancing and creating systems to
support Automobile Lending. Skills utilized by team include functional spec writing; use case
creation, iterative design with developers and test case creation.
First Horizon Home Loans Corp. (FHHLC) – Consultant
Product Owner/Business Analyst/Team Lead June 2003 to Oct 2007
Responsible for meeting business needs of loan officers by maintaining current origination system,
business analysis and testing of new origination system, as well as being a business analyst team lead
for a major enhancement.
• Business Analyst Team Lead on project to enhance system in order to enable loan officers to
market to previous customers, improves customer relations, and reduces data entry time.
Identified and documented business requirements as well as coordinated resources, provided
status reports to senior management, and ensured assigned project deliverables were delivered
within the established timeline.
• Team Member of a large-scale project to implement new web origination system for 1700 loan
officers. (NetOxygen, by Gallagher Financial Systems) which provided new technology and
established improved workflow.
• Demonstrated solid ability to build partnerships and forge collaborative alliances, by conferring
with the business client and senior technical specialists to identify system requirements and
analyze requested enhancements.
• Developed test plans and performed testing as well as assisted in Training and User Acceptance
Testing to ensure the completed product met the customer needs.
• Lead BA for joint development of large-scale enhancement, which enabled users to improve
customer service, increase productivity, and improved data integrity. Gathered and documented
requirements by working with end users. Coordinated developer and vendor in providing
solutions to meet FHHLC business needs with minimal modification to core product
SunTrust Mortgage, Inc. - Consultant
3. Manager/Project Manager/Business Analyst June 1996 to June 2003
Increased productivity and profitability while managing a group of business analysts and project
managers who developed and maintained a mortgage origination system for a leading national mortgage
• Manager of a 10-employee team tasked with creating, enhancing, and maintaining applications
for the mortgage line of business. Management duties included employee development, hiring,
• Created methodology documents and processes to be used by analysts and developers
increasing productivity, organization, and the relationship between analysts and developers
• Led SunTrust business analysts to become more like “consultants” to the mortgage users
providing creative thinking and guidance in meeting business needs
• Responsible for planning implementations, allocation of business analysts and development
• Project manager of team of 20 analysts on Y2K project. Ensured modifications to system were
completed on time so that the system functioned without failure in the year 2000.
• Streamlined prioritization process for mortgage users
• Lead business analyst on multiple enhancements - responsibilities included gathering business
requirements, systems analysis, turnover to development, QA testing and implementation
Residential Information Services, LP
(formerly Lomas Information Systems, Inc.) Jun 86 to Jun
Group Leader – Systems Development May 96 to Jun 96
Responsible for leading a group of developer's and business analysts in developing and maintaining a
client-server based point of sale product.
Assistant Vice President and Group Manager - Consulting Services Sep 94 to May 95
Spearheaded fostering client relationships necessary to meet annual budgeted consulting revenue in
excess of $1M.
Assistant Vice President and Group Leader – Consulting Services Aug 92 to Sep 94
Provide operations analysis and software implementation assistance to clients. Received the “Steuben
Apple” award as individual for managing a project, which resulted in revenues in excess of $2.5 million
Sr. Business Analyst - Customer Support Jul 86 to Jul 91
Responsible for providing customer support.
BA, Business Computer Information Systems - North Texas State University
User and System Requirements for Successful Software Development – Learning Tree