2. MaintainGood
Communication
withClients
Good consultant = excellent
communicator
Be easily understood – both in
written and oral
communications
Clarify which types of
communication the client
prefers
Be transparent - alert client of
both good and bad
3. Understand
Clients Needs
Employ active listening skills
What a client asks for and
what need may be two
different things
Take the time to listen and
identify the actual problem to
be faced
Focus on the proper issue
4. ClarifyScope
ofWork
Be crystal clear with your
client about roles and
responsibilities
Maintain good communication
throughout that relationship
Everyone should know what is
expected of them
5. Be an Efficient
Problem
Solver
Think the problem through
from beginning to end
Know who to involve in the
project
Consult others who are
experts in the requisite areas
6. Observe
Ethical
Standards
Represent the profession with
integrity and professionalism
Refrain from deceptive
advertising
Promote adherence to the
code of ethics
7. Make a
Difference
Take all the necessary factors
into consideration
Make certain that the work
that you do for your client
makes sense for them and
their business
Always look to educate the
client
8. Equip for
Continued
Success
Teach clients not only how to
solve the current problem, but
to tackle similar problems in
the future
Sharing knowledge and having
good mentoring skills will go a
long way to promoting
goodwill toward you and the
profession
9. ContinueSelf-
Improvement
Learn from each new project
you take
Read journals and other
informative sources
Talk with other consultants
Update your technical skills