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Stephanie D. Manni
8 Farrer Road #07-02, Waterfall Gardens • Singapore, 268820• Ph +65 8238-1271 • stephanie.d.manni@gmail.com
PROFESSIONAL SUMMARY
Sales and account executive with 15 years of professional experience including business development, sales
management, account acquisition, partnership development, operational management, and strategic and
budget planning. Skilled at analyzing a market and building key customer relationships to exceed the targets
and goals of the organization.
Core Competencies: sales, pharmaceutical sales, account planning, operations, statistics, project
management, market analytics, competitive analysis, leadership communications, cross-functional team
leadership
EXPERIENCE
Santa Fe Relocation Services, - World’s Largest International Relocation and Moving Logistics Company
Public Relations/Marketing Manager, Seoul, Korea February 2011 – September 2012
Marketing and public relations manager based in Seoul, Korea responsible for generating leads for international and in-
country relocations within the expatriate community.
• Fostered relationships with expatriates via networking meetings, social engagements, and community events.
• Sold ten acquisition customers via marketing efforts contributing USD $150,000 in sales.
• Worked collaboratively with the relocation team to ensure leads were given priority service and attention.
Cranial Technologies, Inc., - Medical Device Company specializing in the treatment of plagiocephaly and post-
surgical craniosynostosis
Medical Device Clinical Representative, Las Vegas, NV January 2009 – June 2010
Sales lead responsible for Las Vegas, NV territory calling on pediatricians, neurosurgeons, and physical therapists in
parts of three states to generate sales for the company run clinic.
• Utilized lead generation analytics to develop a 120 day business plan to define key customers and develop the
specific sales message.
• Recognized for #1 market share growth in the company with a 22% increase.
• Attained $500,000 in sales for 2009 and increased revenue by 19%.
• Grew referring customers by 41% and increased business from top 10 customers by 26%
• Selected as the only new representative to work at the 2009 American Academy of Pediatrics meeting.
US Med, LLC – Durable Medical Equipment Company specializing in urology and wound care management supplies
Patient Care Specialist, Las Vegas, NV August 2008 – January 2009
Sales lead responsible for developing a new territory with a focus on urology and wound care business.
• Developed the strategy, created the analytics, and built an account plan to grow the territory.
• Initiated and built alliance partnerships with key suppliers to drive a collaborative and strategic sales approach.
• Acquired 10 new accounts during a 90-day sales cycle in a highly competitive market.
• Surpassed corporate expectations by developing 20 accounts and growing the business by 100% in five months.
Pfizer, Inc. – Global Pharmaceutical Company April 1999 – August 2004
Oncology Sales Consultant, Rhode Island/Massachusetts/Connecticut September 2003 – August 2004
Oncology Sales specialist responsible for managing accounts in three states in both private and academic hospital
systems; the University of Massachusetts, the Rhode Island Hospital, and the Veterans Administration hospitals within the
territory.
• Took over declining territory and repaired relationships with key customers.
• Increased market share by 10.8%, out performing regional and national market-share trends.
• Conducted in-service presentations to oncologists and oncology nurses.
• Worked collaboratively with key oncology nurses to promote patient education programs.
• Partnered with oncology nurses to provide patient education about the chemotherapy regimen, side effects
and palliative comfort measures.
District Sales Manager Ophthalmology, New England February 2002 – October 2003
Responsible for New England district that included 500+ private doctors as well as the academic hospitals: Yale New
Haven, Tufts, and Massachusetts Eye and Ear. Planned and managed all district budgetary allocations and programs.
District sales team included eight clinical and two key account representatives.
• Promoted from previous position 12 months sooner than the corporate standard.
• Led the East Region with 29.94% new prescription growth at the end of FY 2002.
Stephanie D. Manni
8 Farrer Road #07-02, Waterfall Gardens • Singapore, 268820• Ph +65 8238-1271 • stephanie.d.manni@gmail.com
• Drove least performing district from 17
th
to 5
th
place with new prescription growth by June 2002.
• Recognized by Regional Sales Director as an example amongst peers for sales planning that was specific, time-
bound and measurable.
• Converted critical thought leaders to provide Continuing Medical Education on behalf of Pfizer
• Hired and trained four new representatives to expand the team within 90 days.
• Ensured district budget was allocated to programs that would achieve bottom-line sales success.
Ophthalmic Specialty Representative, Hartford, CT March 2001 – February 2002
Key account representative responsible for selling to academic hospitals Yale New Haven and Albany Medical Center as
well as top 50 key accounts in the New England district. Worked collaboratively with Surgical Representatives within the
district to provide them access to accounts and gain surgical trials for cataract and shunt line of business.
• Promoted to specialty representative position two years earlier than corporate standard.
• Worked collaboratively with local territory representatives in four different states to build their business
through a company sponsored Phase 4 clinical study.
Glaucoma Sales Specialist, Albany, NY April 1999 – March 2001
A specialty sales representative responsible for generating sales with 250+ ophthalmology accounts in a territory
encompassing parts of fours states.
• Developed a journal club program bridging Albany Medical Center faculty and residents with community
ophthalmologists that became a model for all other representatives in the nation.
• Utilized preceptorships to co-sell surgical line of business including: intraocular lenses, viscoelastic, and
glaucoma shunts to ophthalmologists in three states.
• Percent to plan, FY 1999, 103%. Ranked top third of sales force at 103% to plan, Market share growth 4.3%
Bassett Healthcare, Cooperstown, NY – a teaching hospital system
Division Manager Ophthalmology/Otolaryngology July 1997 – April 1999
Administrative manager for the departments of Ophthalmology and Otolaryngology within the Department of Surgery who
was responsible for twenty-six direct reports and a $6 million annual operating budget. Worked collaboratively with Chiefs
of Ophthalmology and Otolaryngology to maximize department revenues and decrease discount and allowance rates.
Oak Orchard CHC, Brockport, NY - a federally funded community health center May 1994 – May 1997
Director Marketing, Development, & Physician Recruitment June 1995 – May 1997
Developed and executed annual marketing, fund development, physician recruitment, and business plans per the Board
of Directors and Executive team directives.
Immunization Grant Coordinator – Contract Employee September 1994 – June 1995
Worked collaboratively with the Director of Nursing and Medical Director to develop an internal immunization tracking
database.
Strategic Planner May 1994 – September 1994
Developed the annual strategic plan with the Board of Directors and Executive and Medical Directors.
EDUCATION
State University of New York, College at Brockport, Brockport, NY
Masters in Public Administration/Health Systems Concentration - May 1995 GPA, 3.82
State University of New York, Institute of Technology, Utica, NY
BS, Business Management - May, 1991
VOLUNTEERISM
Yongsan International School of Seoul, Seoul, Korea
PTO Executive Board Member 2010 – 2015 Vice President, Elementary School (two years), Volunteer
Coordinator (one year), and Secretary (two years)
FunFest Event Chair and Co-Chair, 2010, 2011 & 2012 – managed all aspects of largest school-wide fundraising
event raising approximately $25,000 USD in revenue each year.
American Women’s Club of Seoul, Seoul, Korea
General and Executive Board Member, 2010 – 2012

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stephanie resume 2015

  • 1. Stephanie D. Manni 8 Farrer Road #07-02, Waterfall Gardens • Singapore, 268820• Ph +65 8238-1271 • stephanie.d.manni@gmail.com PROFESSIONAL SUMMARY Sales and account executive with 15 years of professional experience including business development, sales management, account acquisition, partnership development, operational management, and strategic and budget planning. Skilled at analyzing a market and building key customer relationships to exceed the targets and goals of the organization. Core Competencies: sales, pharmaceutical sales, account planning, operations, statistics, project management, market analytics, competitive analysis, leadership communications, cross-functional team leadership EXPERIENCE Santa Fe Relocation Services, - World’s Largest International Relocation and Moving Logistics Company Public Relations/Marketing Manager, Seoul, Korea February 2011 – September 2012 Marketing and public relations manager based in Seoul, Korea responsible for generating leads for international and in- country relocations within the expatriate community. • Fostered relationships with expatriates via networking meetings, social engagements, and community events. • Sold ten acquisition customers via marketing efforts contributing USD $150,000 in sales. • Worked collaboratively with the relocation team to ensure leads were given priority service and attention. Cranial Technologies, Inc., - Medical Device Company specializing in the treatment of plagiocephaly and post- surgical craniosynostosis Medical Device Clinical Representative, Las Vegas, NV January 2009 – June 2010 Sales lead responsible for Las Vegas, NV territory calling on pediatricians, neurosurgeons, and physical therapists in parts of three states to generate sales for the company run clinic. • Utilized lead generation analytics to develop a 120 day business plan to define key customers and develop the specific sales message. • Recognized for #1 market share growth in the company with a 22% increase. • Attained $500,000 in sales for 2009 and increased revenue by 19%. • Grew referring customers by 41% and increased business from top 10 customers by 26% • Selected as the only new representative to work at the 2009 American Academy of Pediatrics meeting. US Med, LLC – Durable Medical Equipment Company specializing in urology and wound care management supplies Patient Care Specialist, Las Vegas, NV August 2008 – January 2009 Sales lead responsible for developing a new territory with a focus on urology and wound care business. • Developed the strategy, created the analytics, and built an account plan to grow the territory. • Initiated and built alliance partnerships with key suppliers to drive a collaborative and strategic sales approach. • Acquired 10 new accounts during a 90-day sales cycle in a highly competitive market. • Surpassed corporate expectations by developing 20 accounts and growing the business by 100% in five months. Pfizer, Inc. – Global Pharmaceutical Company April 1999 – August 2004 Oncology Sales Consultant, Rhode Island/Massachusetts/Connecticut September 2003 – August 2004 Oncology Sales specialist responsible for managing accounts in three states in both private and academic hospital systems; the University of Massachusetts, the Rhode Island Hospital, and the Veterans Administration hospitals within the territory. • Took over declining territory and repaired relationships with key customers. • Increased market share by 10.8%, out performing regional and national market-share trends. • Conducted in-service presentations to oncologists and oncology nurses. • Worked collaboratively with key oncology nurses to promote patient education programs. • Partnered with oncology nurses to provide patient education about the chemotherapy regimen, side effects and palliative comfort measures. District Sales Manager Ophthalmology, New England February 2002 – October 2003 Responsible for New England district that included 500+ private doctors as well as the academic hospitals: Yale New Haven, Tufts, and Massachusetts Eye and Ear. Planned and managed all district budgetary allocations and programs. District sales team included eight clinical and two key account representatives. • Promoted from previous position 12 months sooner than the corporate standard. • Led the East Region with 29.94% new prescription growth at the end of FY 2002.
  • 2. Stephanie D. Manni 8 Farrer Road #07-02, Waterfall Gardens • Singapore, 268820• Ph +65 8238-1271 • stephanie.d.manni@gmail.com • Drove least performing district from 17 th to 5 th place with new prescription growth by June 2002. • Recognized by Regional Sales Director as an example amongst peers for sales planning that was specific, time- bound and measurable. • Converted critical thought leaders to provide Continuing Medical Education on behalf of Pfizer • Hired and trained four new representatives to expand the team within 90 days. • Ensured district budget was allocated to programs that would achieve bottom-line sales success. Ophthalmic Specialty Representative, Hartford, CT March 2001 – February 2002 Key account representative responsible for selling to academic hospitals Yale New Haven and Albany Medical Center as well as top 50 key accounts in the New England district. Worked collaboratively with Surgical Representatives within the district to provide them access to accounts and gain surgical trials for cataract and shunt line of business. • Promoted to specialty representative position two years earlier than corporate standard. • Worked collaboratively with local territory representatives in four different states to build their business through a company sponsored Phase 4 clinical study. Glaucoma Sales Specialist, Albany, NY April 1999 – March 2001 A specialty sales representative responsible for generating sales with 250+ ophthalmology accounts in a territory encompassing parts of fours states. • Developed a journal club program bridging Albany Medical Center faculty and residents with community ophthalmologists that became a model for all other representatives in the nation. • Utilized preceptorships to co-sell surgical line of business including: intraocular lenses, viscoelastic, and glaucoma shunts to ophthalmologists in three states. • Percent to plan, FY 1999, 103%. Ranked top third of sales force at 103% to plan, Market share growth 4.3% Bassett Healthcare, Cooperstown, NY – a teaching hospital system Division Manager Ophthalmology/Otolaryngology July 1997 – April 1999 Administrative manager for the departments of Ophthalmology and Otolaryngology within the Department of Surgery who was responsible for twenty-six direct reports and a $6 million annual operating budget. Worked collaboratively with Chiefs of Ophthalmology and Otolaryngology to maximize department revenues and decrease discount and allowance rates. Oak Orchard CHC, Brockport, NY - a federally funded community health center May 1994 – May 1997 Director Marketing, Development, & Physician Recruitment June 1995 – May 1997 Developed and executed annual marketing, fund development, physician recruitment, and business plans per the Board of Directors and Executive team directives. Immunization Grant Coordinator – Contract Employee September 1994 – June 1995 Worked collaboratively with the Director of Nursing and Medical Director to develop an internal immunization tracking database. Strategic Planner May 1994 – September 1994 Developed the annual strategic plan with the Board of Directors and Executive and Medical Directors. EDUCATION State University of New York, College at Brockport, Brockport, NY Masters in Public Administration/Health Systems Concentration - May 1995 GPA, 3.82 State University of New York, Institute of Technology, Utica, NY BS, Business Management - May, 1991 VOLUNTEERISM Yongsan International School of Seoul, Seoul, Korea PTO Executive Board Member 2010 – 2015 Vice President, Elementary School (two years), Volunteer Coordinator (one year), and Secretary (two years) FunFest Event Chair and Co-Chair, 2010, 2011 & 2012 – managed all aspects of largest school-wide fundraising event raising approximately $25,000 USD in revenue each year. American Women’s Club of Seoul, Seoul, Korea General and Executive Board Member, 2010 – 2012