1. Stephen Burge
2508 Merlin Drive • Lewisville, Texas 75056 972-899-9466 email@example.com
Senior Business Analyst
Senior Business Analyst that is a liaison between Information Technology and diverse business organizations. My
projects meet business goals and expectations in a timely, proactive manner that address business processes, business
requirements, and cost benefits. Clear, timely communication is maintained between all team members so that project
expectations are kept. My cross-functional teams effectively communicate with QA, developers, subject matter
experts, and managers. I have been involved with developing applications through the complete software development
lifecycle. Projects are done on time and on budget.
Gap Analysis • Business Requirements Documentation • Business Process Documentation • Quality Assurance
• System Testing • Customer Support • Integration Planning • Database Design • Risk Assessment • Team
Building • Train the Trainer • Help Desk • Deployment Coordination
Enforced Agile style implementation methods among cross-functional logistical project teams and logistic
stakeholders such that 99% of the enhancements were released on time.
Worked with the Logistics Product Owner, Design, Programming, QA, and IT staff such that 99% of the
product enhancements were delivered bug free, after each sprint cycle
Defined radically new workflow processes that were used on ERP, PLM, and SRM software to multiple
business units that were incorporated into an out of the box system, which resulted in 20% reduction in using
unique parts in design process.
Veloc Inc. (The Inteq Group) – Irving, Texas 10/2015 – Current
The Inteq Group, Inc. is involved in business process re-engineering and business analysis consulting.
Business Analyst (Contractor)
Participated in documenting AMN Healthcare's current, personnel placement business processes. Documented
issues with the current business processes and mapped them against those processes.
Talent 101 (Texas Instruments, Inc.) - Plano, Texas 3/2015-7/2015
Texas Instruments is an international analog and processor integrated circuits manufacturer.
Senior Project Manager (Contractor)
Managed the creation of requirements and design for a proof of concept, integrated circuit tracking system.
Identified risks and obtained the risk mitigation, which was maintained in SharePoint. Was facilitator in
organizing work efforts.
• Completion of project is expected to automate tracking of defective parts, reduce incorrectly identifying
parts as rejects, and reduce production cycle time.
RightStaff (Boy Scouts of America) – Irving, Texas 2/2014-8/2014
Boy Scouts of America is a non-profit organization that develops youth based on values.
Business Analyst (Contractor)
Create requirements and workflows to convert paper enrollment system into an website and paper enrollment
system. Wrote user stories and interface with users from different departments. Kept documents in SharePoint.
CONEXIS – Irving, Texas 1/2013-1/2014
CONEXIS is a administrator and developer of COBRA, FSA , HSA , and Affordable Healthcare management
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Project Manager/Business Analyst
Effectively and efficiently managed meetings between CONEXIS' team and partner company. Identified and
communicated issues to all parties (customer and partner). Did gap analysis between software and state
requirements (including IVR). Trained business analysts. Updated PMO playbook. Created flow diagrams to
reflect documented processes. Worked with stakeholders to revise SLAs and KPMs. Managed weekly
presentations to upper management. Managed data entry in SharePoint site. HIPAA certified.
Implemented Affordable Healthcare software on time through the successfully interfacing with partner
company members and managing a CONEXIS set of team leaders.
THE INSOURCE GROUP (MICHAEL'S) – Irving, Texas 7/2012-9/2012
Michael's is a major retailer of arts and crafts products.
Business Analyst (Contractor)
Created business process documentation for scrapbooking e-commerce operations at Michaels. Utilized change
management tool to control enhancements to software functionality.
Created wireframes/mockups for e-commerce (cloud) website to allow customers to purchase photo
PROCUREVISION, LLC (TITLEMAX) – Alpharetta, Georgia 10/2011 – 5/2012
Titlemax is a title lending company that gives money to people in exchange for their vehicle title.
Senior Business Analyst (Contractor)
Performed gap analysis between two thick client systems and a newly developed thin client system in the
operations of their stores (POS) – focusing on post collection efforts. Identified opportunities for future
enhancements. Generated functional requirements for migration of older systems functionality to newest system.
Converted user stories into functional requirements. Managed junior business analysts. Trained business analysts.
Participated in Scrum poker. Defined acceptance testing requirements. Utilized MS365/SharePoint.
Completed 20% more business analyst requirements than originally assigned, while meeting original
Created wireframes/mockups of functionality from two other systems being merged into their latest
KELLY ENGINEERING SERVICES (BROOKS INSTRUMENT) – Allen, Texas 10/2010 – 8/2011
Brooks Instrument is an international company that produces precision flow meters for various industries, from the
semiconductor industry to oil and gas.
Business Analyst/Project Manager (Contractor)
Performed analysis on data migration from Agile PLM to TeamCenter PLM to insure no data was lost. Performed
functionality gap analysis between Agile PLM to TeamCenter PLM. Wrote user stories to specify enhancements to
TeamCenter. Trained Allen site in the use of TeamCenter. Became TeamCenter champion and subject matter
expert. Consolidated two metrology software systems into one and upgraded them to the latest version.
Migrated metrology software to latest version that showed a cost avoidance of 81%.
Converted Allen facility to TeamCenter and implemented new TeamCenter functionality at corporate
headquarters such that 20% reduction in piece part population could be realized.
CAREERCONNECTION – Dallas, Texas 11/2009 – 9/2010
CareerConnection assists professionals in networking, career management and placement with companies
throughout the Metroplex. It is the oldest and largest career management and networking organization in the
Dallas/Fort Worth area.
Project Manager (Contractor)
Compared various CRM packages (SalesForce, Bull Horn, etc.) to users’ needs per defined requirements. In
3. addition, created new analytics, normalized and sanitized data, and new processes and reports. Wrote system
Stephen Burge Page Three
requirements. Implemented enhancements to website utilizing agile methodology. Performed gap analysis on
website functionality. Selected developer to create new functionality.
• Implemented increased functionality and more user friendly functions to website that resulted in 5% more
user use activity and resulted in a cost avoidance of $9600.
BARBEAU ENTERPRISES (JP MORGAN CHASE) – Farmers Branch 7/2009
Company provides contract, direct placement, and recruiting research options nationwide.Team Lead
Migrated computer equipment from WaMu functionality to Chase functionality. Managed implementation team.
Converted equipment at bank branch on time and with site personnel being very pleased with results (minimal
impact), whereas some sites had their team working till after midnight.
LOCKHEED MARTIN - Dallas, Texas 11/1991 – 3/2008
International company that produces various products that include aircraft, radar, and space vehicles. This
specific division develops several missiles and fire control systems and operates in a matrix management
Senior Components Engineer 2006 – 2008
Led team in coordinating and communicating critical component issues, including obsolescence through the
use of MS Project. Identified optional part types to be used. Documented company procedures. Managed
project costs. Mentored junior components engineers to learn the steps and processes to resolve piece part
• Cost avoidance of $1M was realized as the result of monitoring parts for obsolescence issues.
Project Manager / Business Analyst 2004 – 2006
Coordinated three website focused projects for simultaneous implementation of logistical custom applications
for missiles, while using agile methodology (includes Scrum meeting style). Kept meetings strictly to
identified time limit. Maintained enhancements through the use of change management (Borland Caliber) so
that all schedules and goals were met. Managed unit testing and acceptance testing of proposed system.
Identified enhancements between wants and needs for the next sprint period with stakeholders and upper
managers. Performed configuration management of enhancements. Generated user stories. Trained users to
create their own user stories. Scribed meetings with stakeholders.
Elicited, defined, documented, and scheduled development of 83 logistical enhancements over a one year
period for an internally created software package that supports missile depot activity by utilizing SDLC
methods. Enhancements added functionality to existing system, met stakeholders’ requirements, and
kept 98% of top enhancements on schedule and bug free.
Obtained funding each year to develop in-house logistical software in a zero based financial environment
and allowed continued development of software.
EDUCATION / PROFESSIONAL DEVELOPMENT
M.B.A. in Information Technology • University of Dallas - Irving, Texas
Sigma Iota Epsilon Honor Society
B.A. Chemistry • Southern Methodist University - Dallas, Texas
Leadership 21 - management training courses at Lockheed Martin
4. C/C++ • COBOL • MS Access • MS Project • MS Office • Borland Caliber • i2’s Object Oriented Relational database
(Oracle) • MS Visio • SharePoint • MS 365
Stephen Burge Page Four
Lockheed Martin Missile and Fire Control’s Component Engineering representative to Lockheed Martin’s
Engineering Process Improvement Council
Director on i2 User Group Board of Directors