9. Techniques for Cutting Waste & Inefficiency
Six Sigma
Continuous Improvement
Kaizen
Just in Time
Statistical Process Control Total Quality Management
Business Process Re-Engineering
Trillium
ISO 9000
17. What we plant
in the soil of
contemplation,
we shall reap
in the harvest
of action.
Meister Eckhart 1307
18. Recap and Process
•Review Strategy
•Analyse and plan
•Watch the Technology
•Chase the big numbers
•Cut waste and inefficiency, not investment
•Involve employees
•Stay out of court
•Manage Suppliers
•Stop doing things
•Make it a way of life
IntroThanks for comingI am – ProsperoCost Redn is something often asked about.My backgrnd Questions. Prizes for good questionsBegin with monkAssuming business owners or advising business ownersStraw poll
65 23 12It’s disruptive If you have to keep repeating it, perhaps you’re not doing it right
Strategy – customers & competitionMassive trend for manufacturing to ChinaPeak manuf 2007People businessProperty businessOne client. 12 bus lines – now 5Lots of great quotes from NB ‘Never ascribe to malice that which can be explained by incompetence’1812
None of it works without careful a & pNeed a good FDGKN Case. Expensive redundancies counter productive
Strategy must take account of technology. Firstly, you’ve got to think about how changing tech can wipe out your business model. Eg road atlases, travel agentsHow many passengers? 75m2nd Using tech can radically reduce costs. Eg low cost airlinesDramatic tech change. Eg logmeinClive
You’re never going to save a business by cutting down on use of envelopesCost of sales, direct costs, purchases, payroll are the biggest spends Symbolic value of stationery Nazi
Marketing, training, prod devel are easiest to cut, but harm the business.Always want to get value for money from these. As Fd, always struggle to see payoffsOther than changing strategy, there’s only one way to cut core costsCosts adding value v waste. Scrap, downtime, non-chargeable hours, obsolete stock.Look internally, in detail, involving empls, making lots of small stepsGet help. Toyota, Harley D taken millions out of costs while improving prod quality.Also works in office environments
Continuous process improvement, lots of tiny steps. Tiresome and common sense, but effective.Egs Electronics packaging Shared servicesDetermine you’re going to do it. Announce, involve. Set up teams. Give resources – time and money. List & analyse problems. Choose ones to tackle. Eliminate problems. Go round again. 80/20.Not a quick fix. Requires persistence. Must be customer driven.
2 reasonsMorale107 people
Establish genuine needSet out fair selection criteria. In reality…Consult with all of those affected – more formal if > 20 employeesRights to stat redund pay if employed > 2 yrsIf any of this isn’t done right, you can end up at a tribunal.Get advice
Activities that don’t add value. Pointless meetings, unread reports. Don’t cost much but opportunity to save cost and time.Electrical Wholesaler. Mgmt report was 96 pages. At some point, someone had said ‘I’d like to see’…
GE. Sack 5% each year.3 responses Meek surrenderFightbackCareless axemenName the characterAn effective business Stringer’s crime empire
If you have to cut in a hurry, all you can really go at are the investment type costs. R&D, marketing, training, capex.You’d heard me say that you should cut waste not investment. Contradiction? Not really – a qu of pace. You should always be looking to run at lower cost. Then you won’t get into crises.How can I do this. Cash is always tight. Need good finance mgr.Beijing Gold Medals 19
Probably noticed I don’t like bullets on charts, but sometimes they are useful