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Strategic Management BUSM 3200

                   These Lecture Slides summarize the key points covered in the respective chapters in your
                   recommended text; these slides do NOT substitute, at all, the required reading of the assigned
                   chapter from the text. These slides also may contain additional supplementary material extracted
                   from other texts and sources outside your text book.


BUSM 3200- Strategic Management (Jan 2013) GDS                                                                        9(A)-1
Learning outcomes

         Assess the internationalisation potential of different
          markets.
         Identify sources of competitive advantage in
          international strategy, through both global sourcing
          and exploitation of local factors.
         Distinguish between four main types of international
          strategy.
         Rank markets for entry or expansion, taking into
          account attractiveness, cultural and other forms of
          distance and competitor retaliation threats.
         Assess the relative merits of different market entry
          modes, including joint ventures, licensing and foreign
          direct investment.
BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                     9(A)-2
International strategy framework




     Figure 8.1     International strategy framework

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                         9(A)-3
International v global strategy

         International strategy refers to a range of
          options for operating outside an organisation’s
          country of origin.

         Global strategy involves high coordination of
          extensive activities dispersed geographically in
          many countries around the world.

         N.B. Global strategy is just one kind of international strategy.


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                        9(A)-4
The Strategic Motives Why Companies
        Decide To Enter Foreign Markets


                                             WHY COMPANIES DECIDE TO
                                             ENTER FOREIGN MARKETS




  To gain access to                                                                     To spread business
   new customers                                                                        risk across a wider
                                                               To exploit core              market base
                                                               competencies

               To achieve lower                                                  To access resources
             costs and economies                                                  and capabilities in
                    of scale                                                       foreign markets


                                                                                                        9(A)-5
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                  7–5
WHY COMPETING ACROSS NATIONAL
           BORDERS MAKES STRATEGY
           MAKING MORE COMPLEX

                                           Industry competitiveness factors that
                             1.            vary from country to country

                                            Location-based advantages for certain
                             2.             countries

                                            Differences in government policies
                             3.             and economic conditions

                             4.             Currency exchange rate risks

                                            Differences in cultural, demographic,
                             5.             and market conditions
                                                                                    9(A)-6
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.              7–6
Internationalisation drivers
   Professor George Yip’s
   Model




     Figure 8.2       Drivers of internationalisation
     Source: Adapted from G. Yip, Total Global Strategy II, Financial Times Prentice Hall, 2003, Chapter 2



BUSM 3200- Strategic Management (Jan 2013) GDS
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Geographical Sources of Advantages
        Geographical location of activities is a crucial
         source of competitive advantage
        Organization can improve the configuration of its
         value chain and network by taking advantage of
         country-specific differences
        Two principal opportunities available:


        1. Locational Advantages
        2. International Value Network


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                             9(A)-8
Location advantages:
                                                  Porter’s diamond (1)

       Porter’s Diamond – explains why some
        locations tend to produce firms with
        sustained competitive advantages in some
        industries more than others.
       The four drivers in Porter’s Diamond stem
        from:
       local factor conditions
       local demand conditions
       local related and supporting industries
       local firm strategy structure and rivalry.
BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                         9(A)-9
The Diamond Framework

   ♦ Answers important questions about
     competing on an international basis by:
            ●    Predicting where new foreign entrants are
                 likely to come from and their strengths.
            ●    Highlighting foreign market opportunities
                 where rivals are weakest.
            ●    Identifying the location-based advantages
                 of conducting certain value chain activities
                 of the firm in a particular country.

                                                                           9(A)-10
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–10
Location advantages:
                                                            Porter’s diamond (2)




     Figure 8.3       Porter’s Diamond – the determinants of national advantages
     Source: Adapted with permission of The Free Press, a Division of Simon & Schuster, Inc., from The Competitive Advantage of Nations by Michael E. Porter. Copyright © 1990, 1998 by
     Michael E. Porter. All rights reserved


BUSM 3200- Strategic Management (Jan 2013) GDS
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1. Factor Conditions
• Factors of production include not only labor, capital,
  and natural resources (e.g., land and minerals) but
  also factors that can be created.
• The latter are more relevant to developed nations
  that are seeking competitive advantage over firms in
  other countries.
• These include a skilled human resource pool as well
  as the supporting infrastructure of a country, e.g.,
  communication and transportation systems as well
  as a stable banking system.
2. Demand Conditions
• Demand conditions refer to the demands that
  consumers place on an industry for goods and
  services.
• Consumers who demand highly specific,
  sophisticated products and services force
  firms to be more innovative to meet such
  demand.
• Such consumer pressure presents challenges
  to a country’s industries to also make it more
  competitive in international markets.
3. Related and Supporting Industries
• Related and supporting industries enable
  firms to more effectively manage inputs.
• For example, countries with a strong supplier
  base benefit by adding efficiency in
  downstream activities.
• That is because a competitive supplier base
  helps a firm obtain inputs using cost-effective,
  timely methods it contributes to reducing
  manufacturing costs.
4. Firm Strategy, Structure and Rivalry
 • Firms develop strategies and structures to
   compete with other firms in the same country
   that are trying to capture the same customer
   market.
 • Rivalry is particularly intense in nations with
   strong consumer demand conditions, strong
   supplier bases, and high new entrant potential
   from related industries.
 • Such rivalry provides a strong impetus for firms to
   innovate and find new sources of competitive
   advantage.
International Value Network: Global sourcing

          Global sourcing refers to purchasing services and
          components from the most appropriate suppliers
          around the world regardless of their location.
          The advantages include:
           Cost advantages include labour costs,
            transportation and communications costs, taxation
            and investment incentives.
           Unique local capabilities.
           National market characteristics and reputation.


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                  9(A)-16
The concept of ‘value chain networks’
        Global strategy requires the firm to decide where
         exactly it wants to ‘optimally locate’ its core
         activities
        If you go back to the model of the value chain, you
         can then extend it beyond the domestic market
         and consider how it is to be configured and then
         integrated across a set of countries in order to
         create a globally integrated network
        The network itself provides the global firm with
         competitive advantages


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                           9(A)-17
The concept - dispersion and configuration of the value chain
                              in a global network

                                 Concentrate
                                 R&D in the US                          Concentrate
                                                                        MFG in China




                                                 Coordinate Marketing
   © GDS                                         and Sales from AUST

BUSM 3200- Strategic Management (Jan 2013) GDS
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Reasons for Locating Value Chain Activities
          for Competitive Advantage
   ♦ Lower wage rates                                                      ♦ Proximity to suppliers
   ♦ Higher worker                                                           and technologically
     productivity                                                            related industries
   ♦ Lower energy costs                                                    ♦ Proximity to customers
   ♦ Fewer environmental ♦ Lower distribution costs
     regulations         ♦ Availableunique
   ♦ Lower tax rates       natural resources
   ♦ Lower inflation rates


                                                                                                      9(A)-19
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                 7–19
INTERNATIONAL STRATEGIES

                The global–local dilemma relates to the
                extent to which products and services
                may be standardised across national
                boundaries or need to be adapted to
                meet the requirements of specific
                national markets.



BUSM 3200- Strategic Management (Jan 2013) GDS
                                                      9(A)-20
International strategies




     Figure 8.4       Four international strategies
     Source: Adapted ‘Changing patterns of international competition’, pp. 9–39, Figure 5 (Porter, M. 1987). Copyright © 1987, by The Regents of the University of California. Reprinted from
     the California Management Review, vol. 28, no. 2. By permission of The Regents. cmr berkeley.edu. All right reserved. This article is for personal viewing by individuals accessing this
     website. It is not to be copied, reproduced or otherwise disseminated without written permission from the California Management Review. By viewing this document, you here by agree
     to these terms. For permission or reprints, contact: cmr@haas. berkeley.edu electronic formats.


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                                                                                                                                          9(A)-21
International Strategies
        Simple Export:
                     Concentration of activities (particularly manufacturing) in
                      one country, most likely the country of origin
                     Marketing such as pricing and distribution is decided at
                      the local level
                     Take advantage of locational advantages
        Multi-domestic
                     Dispersion of activities (manufacturing, marketing,
                      product development) in overseas countries
                     Each market is treated independently
                     Local adaptations to meet local market needs


BUSM 3200- Strategic Management (Jan 2013) GDS
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International Strategies
        Complex Export
                     Location of activities in one country
                     Involves coordinated marketing


        Global Strategy
                     Mature form of international strategy
                     Uses international value chain networks
                     Geographical location is determined according to the
                      locational advantage for each activity so that product
                      development, manufacturing and marketing functions
                      might be located in different countries.


BUSM 3200- Strategic Management (Jan 2013) GDS
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Approaches to International Strategy
  ♦ Multidomestic Strategy
           ●     Varies product offerings and competitive approaches
                 from country to country.
  ♦ Global Strategy
           ●     Employs the same basic competitive approach in all
                 countries where the firm operates.
  ♦ Transnational Strategy
           ●     Is a think-global, act-local approach that incorporates
                 elements of both multidomestic and global strategies.


                                                                           9(A)-24
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–24
Three Approaches for Competing Internationally




                                                                               9(A)-25
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.          7–25
Two Opposing Pressures: Reducing
  Costs and Adapting to Local Markets
                               Ted Levitt

Strategies that favor global products and brands
     Should standardize all of a firm’s products for all of their
      worldwide markets
     Should reduce a firm’s overall costs by spreading
      investments over a larger market
     Are based on three assumptions
          Customer needs and interests worldwide are becoming
           more homogeneous
          People (worldwide) prefer lower prices at high quality
          Economies of scale in production and marketing can be
           achieved through supplying global markets
Two Opposing Pressures: Reducing
  Costs and Adapting to Local Markets
But those three assumptions may not always be
 true
     Product markets vary widely between nations (customer
      needs and interests?)
     In many product and service markets, there appears to be
      a growing interest in multiple product features, quality
      and service (preference for low price?)
     Technology permits flexible production, cost of
      production may not be critical to product cost, and firm’s
      strategy should not be product-driven
Advantages and Disadvantages of Multidomestic,
                              Global, and Transnational Approaches



                                             Multidomestic Approach
Advantages                                                                 Disadvantages
• Can meet the specific needs of                                           • Hinders resource and capability
  each market more precisely                                                 sharing or cross-market transfers
• Can respond more swiftly to                                              • Higher production and distribution
  localized changes in demand                                                costs
• Can target reactions to the                                              • Not conducive to a worldwide
  moves of local rivals                                                      competitive advantage
• Can respond more quickly to
  local opportunities and threats




                                                                                                                 9(A)-28
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                            7–28
Advantages and Disadvantages of Multidomestic,
                              Global, and Transnational Approaches (cont’d)



                                                        Global Approach
Advantages                                                                 Disadvantages
• Lower costs due to scale and                                             • Unable to address local needs
  scope economies                                                            precisely
• Greater efficiencies due to the                                          • Less responsive to changes in
  ability to transfer best practices                                         local market conditions
  across markets                  • Higher transportation costs and
• More innovation from knowledge tariffs
  sharing and capability transfer • Higher coordination and integration
• The benefit of a global brand                                             costs
  and reputation


                                                                                                             9(A)-29
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                        7–29
Advantages and Disadvantages of Multidomestic,
                              Global, and Transnational Approaches (cont’d)



                                             Transnational Approach
Advantages                                                                 Disadvantages
• Offers the benefits of both local                                        • More complex and harder to
  responsiveness and global                                                  implement
  integration                      • Conflicting goals may be difficult to
• Enables the transfer and sharing reconcile and require trade-offs
  of resources and capabilities    • Implementation more costly and
  across borders                     time-consuming
• Provides the benefits of flexible
  coordination




                                                                                                          9(A)-30
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                     7–30
MARKET SELECTION AND ENTRY

        Not all countries are equally attractive
        Need to do country PESTEL analysis
        Then decide on the appropriate
         Market Entry Mode




BUSM 3200- Strategic Management (Jan 2013) GDS
                                                    9(A)-31
Market characteristics

               Four elements of the PESTEL framework are
               particularly important in comparing countries for
               entry:
                Political. Political environments vary widely
                 between countries and can alter rapidly.
                Economic. Key comparators are levels of Gross
                 Domestic Product and disposable income which
                 indicate the potential size of the market.
                Social. Factors like population characteristics and
                 lifestyle as well as cultural differences.
                Legal. Countries vary widely in their legal regime.




BUSM 3200- Strategic Management (Jan 2013) GDS
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Political and Economic Risks

   ♦ Political Risks
           ●    Stem from instability or weaknesses in
                national governments and hostility to foreign
                business.
   ♦ Economic Risks
           ●    Stem from the stability of a country’s
                monetary system, economic and regulatory
                policies, lack of property rights protections,
                and risks due to exchange rate fluctuation.

                                                                           9(A)-33
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–33
The Impact of Government Policies and
           Economic Conditions in Host Countries
   ♦ Positives                                                      ♦ Negatives
           ●   Tax incentives                                              ●   Environmental regulations
           ●   Low tax rates                                               ●   Subsidies and loans to
           ●   Low-cost loans                                                  domestic competitors
           ●   Site location and                                           ●   Import restrictions
               development                                                 ●   Tariffs and quotas
           ●   Worker training                                             ●   Local-content requirements
                                                                           ●   Regulatory approvals
                                                                           ●   Profit repatriation limits
                                                                           ●   Minority ownership limits

                                                                                                            9(A)-34
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                       7–34
The Risks of Adverse Exchange Rate Shifts

   ♦ Effects of Exchange Rate Shifts:
            ● Exporters experience a rising demand for
              their goods whenever their currency grows
              weaker relative to the importing country’s
              currency.
            ● Exporters experience a falling demand for
              their goods whenever their currency grows
              stronger relative to the importing country’s
              currency.


                                                                           9(A)-35
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–35
The CAGE framework
                 Proposed by Professor Ghemawat


                                         Cultural      Administrative and
                                         distance       political distance



                                   Geographic           Economic/ wealth
                                         distance            distance




                                                                             9(A)-36
BUSM 3200- Strategic Management (Jan 2013) GDS
International cross-cultural comparison




     Figure 8.5      International cross-cultural comparison
     Source: M. Javidan, P. Dorman, M. de Luque and R. House, ‘In the eye of the beholder: cross-cultural lessons in leadership from Project GLOBE’, Academy of Management
     Perspectives, February 2006, pp. 67–90 (Figure 4: USA vs China, p. 82). (GLOBE stands for ‘Global Leadership and Organizational Behavior Effectiveness’.)


BUSM 3200- Strategic Management (Jan 2013) GDS
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Assessing country markets

         Country markets can be assessed
         according to three criteria:
          Market attractiveness to the new entrant

          The likelihood and extent of defenders’
           reaction
          Defenders’ clout – the relative power of
           defenders to fight back.


BUSM 3200- Strategic Management (Jan 2013) GDS
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International competitor retaliation




     Figure 8.6      International competitor retaliation
     Source: Reprinted by permission of Harvard Business Review. Exhibit adapted from ‘Global gamesmanship’ by I. MacMillan, S. van Putter and R. McGrath, May 2003.
     Copyright © 2003 by the Harvard Business School Publishing Corporation. All rights reserved


BUSM 3200- Strategic Management (Jan 2013) GDS
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The staged international
                                                    expansion model
              The staged international expansion model
              proposes a sequential process whereby companies
              gradually increase their commitment to newly
              entered markets, as they build market knowledge
              and capabilities.
              This is challenged by two phenomena:
                  ‘Born-global’ firms - new small firms that internationalise
                   rapidly (usually in new technologies)
                  Emerging-country multinationals - building unique
                   capabilities in the home market but exploiting them in
                   international markets very quickly.


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                                 9(A)-40
Modes of entry


                                Exporting


                       Joint ventures and alliances

                                 Licensing


                        Foreign direct investment




                                                      9(A)-41
BUSM 3200- Strategic                         41
Entry Modes of International Expansion
Modes of international market entry




     Figure 8.7     Modes of international market entry

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                          9(A)-43
Exporting

Advantages                 Disadvantages
No need for               Lose any location
  operational facilities     advantages in the
  in host country            host country
Economies of scale in     Dependence on
  the home country           export
Internet can                intermediaries
  facilitate exporting     Exposure to trade
  marketing                  barriers
  opportunities            Transportation costs


                                                   9(A)-44
Joint ventures and alliances

Advantages            Disadvantages
Shared investment    Difficult to find good
  risk                  partner
Complementary        Relationship
  resources             management
Maybe required for   Loss of competitive
  market entry          advantage
                      Difficult to integrate
                        and coordinate



                                                9(A)-45
Licensing

Advantages               Disadvantages
Contractual source of   Difficult to identify
 income                   good partner
Limited economic        Loss of competitive
 and financial            advantage
 exposure                Limited benefits
                          from host nation




                                                  9(A)-46
Foreign direct investment

Advantages                Disadvantages
Full control             Substantial
Integration and            investment and
  coordination possible     commitment
Rapid market entry       Acquisitions may
  through acquisitions      create integration/
Greenfield                 coordination issues
  investments are         Greenfield
  possible and may be       investments are
  subsidised                time consuming and
                            unpredictable

                                                  9(A)-47
How do firms build competitive
           advantages in global business arena?


                                              Build Competitive Advantage
                                                in International Markets




             Use international
                                                                 Share resources,   Gain cross-border
             location to lower
                                                                  competencies,       coordination
            cost or differentiate
                                                                 and capabilities        benefits
                  product



                                                                                                        9(A)-48
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.                                   7–48
When to Concentrate Activities in a Few Locations

   ♦ The costs of manufacturing or other activities are
     significantly lower in some geographic locations than
     in others.
   ♦ There are significant scale economies in production
     or distribution.
   ♦ There are sizable learning and experience benefits
     associated with performing an activity in a single
     location.
   ♦ Certain locations have superior resources, allow
     better coordination of related activities, or offer other
     valuable advantages.


                                                                           9(A)-49
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–49
When to Disperse Activities across Many Locations

   ♦ Buyer-related activities can be conducted at a distance.
   ♦ There are high transportation costs.
   ♦ There are diseconomies of large size.
   ♦ Trade barriers make a central location too expensive.
   ♦ Dispersing activities reduces exchange rate risks.
   ♦ Dispersion helps prevent supply interruptions.
   ♦ Dispersion helps avoid adverse political developments.
   ♦ Dispersion allows for location-based technology and
     production cost competitive advantages.


                                                                           9(A)-50
Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.      7–50
Internationalization and performance


    Inverted U-curve – complexity may erode
      the advantages of internationalization

        Service sector disadvantages –
       internationalization may only work
           well for manufacturing firms


    Internationalisation and product diversity




                                                 9(A)-51
Subsidiary roles in an international portfolio




     Figure 8.8      Subsidiary roles in multinational firms
     Source: Reprinted by premission of Harvard Business School Press. From Managing across Borders: The Transnational Solution by C.A. Bartlett and S. Ghoshal. Boston, MA 1989, pp.
     105–11. Copyright © 1989 by the Harvard Business School Publishing Corporation. All rights reserved


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                                                                                                                                  9(A)-52
Subsidiary roles
        Strategic leaders
                     Hold valuable resources; located in countries that have
                      competitive success
        Contributors
                     Located in countries of lesser strategic significance but
                      hold valuable internal capabilities
        Implementers
                     Not contributing substantially to competitive advantage
                      but help to generate financial resources (‘cash cow’)
        Black holes
                     Located in countries that are crucial for competitive
                      success but lack resources (‘question marks’)
BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                                  9(A)-53
Summary (1)
        Internationalisation potential in any particular market
         is determined by Yip’s four drivers: market, cost,
         government and competitors’ strategies.
        Sources of advantage in international strategy can be
         drawn from both global sourcing through the
         international value network and national sources of
         advantage, as captured in Porter’s Diamond.
        There are four main types of international strategy,
         varying according to extent of coordination and
         geographical configuration: simple export, complex
         export, multidomestic and global.


BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                   9(A)-54
Summary (2)

         Market selection for international entry or expansion
          should be based on attractiveness, multidimensional
          measures of distance and expectations of competitor
          retaliation.
         Modes of entry into new markets include export, licensing
          and franchising, joint ventures and overseas subsidiaries.
         Internationalisation has an uncertain relationship to
          financial performance, with an inverted U-curve warning
          against over-internationalisation.
         Subsidiaries in an international firm can be managed by
          portfolio methods just like businesses in a diversified
          firm.

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                  9(A)-55
PRACTICE ESSAY QUESTIONS
                IMPORTANT NOTE: →
              These questions are provided for your reference only – they are only
               INDICATIVE of the standard of questions you might expect in the final exam.
              DO NOT use these questions to “spot”
              The RMIT examiner will post advice on the exam on the Learning Hub closer
               to the exam; you are required to pay attention to that advise
              The questions here show the range of topics that could be tested from this
               lecture; they are NOT exhaustive
              To score a high grade it is important to LINK the theory to applications and
               examples. Where from?
                  You have been assigned specific cases to read from the text. Each case

                   study will show you the kinds of strategic decisions the case company
                   needs to make. You can draw from these examples.
                  You have selected a case company for your project; you may use

                   examples from there.
                  You are supposed to read widely from the business press about local,

                   regional and international companies strategies. You can use examples
                   from there as well.

BUSM 3200- Strategic Management (Jan 2013) GDS
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Sample essay question
                       What are some of the benefits and risks
                        associated with a firm implementing an
                        international strategy

                        If there are drawbacks in a specific
                        international market, explain how these
                        might be identified using Porter's
                        diamond model of national advantage.
                        Give examples to support your answer.

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                  9(A)-57
Sample essay question
          • Discuss the advantages and
            disadvantages associated with related
            and unrelated diversification strategy for
            international expansion. Illustrate your
            answer with examples from one case
            studied in this course.
            Question is tricky: need to LINK two chapter material,
             one on diversification (Chapter 7) and one on
             international strategy (Chapter 8)
            Only list the advs and disdvs of diversification from the
             point of going international

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                         9(A)-58
Sample essay question

          What are four risks associated with
           international strategy?
          Give examples from the XYZ case
           studied in this course to illustrate how
           these risks might be managed to
           improve firm performance.



BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                  9(A)-59
Sample essay question

        Discuss the benefits and risks
         associated with expansion into
         international markets.
        Use specific examples in your answer
         to illustrate how potential risks might
         be managed effectively for a firm to
         gain sustainable competitive
         advantage.

BUSM 3200- Strategic Management (Jan 2013) GDS
                                                                  9(A)-60

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Strategic Management Lecture Slides

  • 1. Strategic Management BUSM 3200 These Lecture Slides summarize the key points covered in the respective chapters in your recommended text; these slides do NOT substitute, at all, the required reading of the assigned chapter from the text. These slides also may contain additional supplementary material extracted from other texts and sources outside your text book. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-1
  • 2. Learning outcomes Assess the internationalisation potential of different markets. Identify sources of competitive advantage in international strategy, through both global sourcing and exploitation of local factors. Distinguish between four main types of international strategy. Rank markets for entry or expansion, taking into account attractiveness, cultural and other forms of distance and competitor retaliation threats. Assess the relative merits of different market entry modes, including joint ventures, licensing and foreign direct investment. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-2
  • 3. International strategy framework Figure 8.1 International strategy framework BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-3
  • 4. International v global strategy International strategy refers to a range of options for operating outside an organisation’s country of origin. Global strategy involves high coordination of extensive activities dispersed geographically in many countries around the world. N.B. Global strategy is just one kind of international strategy. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-4
  • 5. The Strategic Motives Why Companies Decide To Enter Foreign Markets WHY COMPANIES DECIDE TO ENTER FOREIGN MARKETS To gain access to To spread business new customers risk across a wider To exploit core market base competencies To achieve lower To access resources costs and economies and capabilities in of scale foreign markets 9(A)-5 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–5
  • 6. WHY COMPETING ACROSS NATIONAL BORDERS MAKES STRATEGY MAKING MORE COMPLEX Industry competitiveness factors that 1. vary from country to country Location-based advantages for certain 2. countries Differences in government policies 3. and economic conditions 4. Currency exchange rate risks Differences in cultural, demographic, 5. and market conditions 9(A)-6 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–6
  • 7. Internationalisation drivers Professor George Yip’s Model Figure 8.2 Drivers of internationalisation Source: Adapted from G. Yip, Total Global Strategy II, Financial Times Prentice Hall, 2003, Chapter 2 BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-7
  • 8. Geographical Sources of Advantages Geographical location of activities is a crucial source of competitive advantage Organization can improve the configuration of its value chain and network by taking advantage of country-specific differences Two principal opportunities available: 1. Locational Advantages 2. International Value Network BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-8
  • 9. Location advantages: Porter’s diamond (1) Porter’s Diamond – explains why some locations tend to produce firms with sustained competitive advantages in some industries more than others. The four drivers in Porter’s Diamond stem from: local factor conditions local demand conditions local related and supporting industries local firm strategy structure and rivalry. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-9
  • 10. The Diamond Framework ♦ Answers important questions about competing on an international basis by: ● Predicting where new foreign entrants are likely to come from and their strengths. ● Highlighting foreign market opportunities where rivals are weakest. ● Identifying the location-based advantages of conducting certain value chain activities of the firm in a particular country. 9(A)-10 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–10
  • 11. Location advantages: Porter’s diamond (2) Figure 8.3 Porter’s Diamond – the determinants of national advantages Source: Adapted with permission of The Free Press, a Division of Simon & Schuster, Inc., from The Competitive Advantage of Nations by Michael E. Porter. Copyright © 1990, 1998 by Michael E. Porter. All rights reserved BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-11
  • 12. 1. Factor Conditions • Factors of production include not only labor, capital, and natural resources (e.g., land and minerals) but also factors that can be created. • The latter are more relevant to developed nations that are seeking competitive advantage over firms in other countries. • These include a skilled human resource pool as well as the supporting infrastructure of a country, e.g., communication and transportation systems as well as a stable banking system.
  • 13. 2. Demand Conditions • Demand conditions refer to the demands that consumers place on an industry for goods and services. • Consumers who demand highly specific, sophisticated products and services force firms to be more innovative to meet such demand. • Such consumer pressure presents challenges to a country’s industries to also make it more competitive in international markets.
  • 14. 3. Related and Supporting Industries • Related and supporting industries enable firms to more effectively manage inputs. • For example, countries with a strong supplier base benefit by adding efficiency in downstream activities. • That is because a competitive supplier base helps a firm obtain inputs using cost-effective, timely methods it contributes to reducing manufacturing costs.
  • 15. 4. Firm Strategy, Structure and Rivalry • Firms develop strategies and structures to compete with other firms in the same country that are trying to capture the same customer market. • Rivalry is particularly intense in nations with strong consumer demand conditions, strong supplier bases, and high new entrant potential from related industries. • Such rivalry provides a strong impetus for firms to innovate and find new sources of competitive advantage.
  • 16. International Value Network: Global sourcing Global sourcing refers to purchasing services and components from the most appropriate suppliers around the world regardless of their location. The advantages include:  Cost advantages include labour costs, transportation and communications costs, taxation and investment incentives.  Unique local capabilities.  National market characteristics and reputation. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-16
  • 17. The concept of ‘value chain networks’ Global strategy requires the firm to decide where exactly it wants to ‘optimally locate’ its core activities If you go back to the model of the value chain, you can then extend it beyond the domestic market and consider how it is to be configured and then integrated across a set of countries in order to create a globally integrated network The network itself provides the global firm with competitive advantages BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-17
  • 18. The concept - dispersion and configuration of the value chain in a global network Concentrate R&D in the US Concentrate MFG in China Coordinate Marketing © GDS and Sales from AUST BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-18
  • 19. Reasons for Locating Value Chain Activities for Competitive Advantage ♦ Lower wage rates ♦ Proximity to suppliers ♦ Higher worker and technologically productivity related industries ♦ Lower energy costs ♦ Proximity to customers ♦ Fewer environmental ♦ Lower distribution costs regulations ♦ Availableunique ♦ Lower tax rates natural resources ♦ Lower inflation rates 9(A)-19 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–19
  • 20. INTERNATIONAL STRATEGIES The global–local dilemma relates to the extent to which products and services may be standardised across national boundaries or need to be adapted to meet the requirements of specific national markets. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-20
  • 21. International strategies Figure 8.4 Four international strategies Source: Adapted ‘Changing patterns of international competition’, pp. 9–39, Figure 5 (Porter, M. 1987). Copyright © 1987, by The Regents of the University of California. Reprinted from the California Management Review, vol. 28, no. 2. By permission of The Regents. cmr berkeley.edu. All right reserved. This article is for personal viewing by individuals accessing this website. It is not to be copied, reproduced or otherwise disseminated without written permission from the California Management Review. By viewing this document, you here by agree to these terms. For permission or reprints, contact: cmr@haas. berkeley.edu electronic formats. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-21
  • 22. International Strategies Simple Export:  Concentration of activities (particularly manufacturing) in one country, most likely the country of origin  Marketing such as pricing and distribution is decided at the local level  Take advantage of locational advantages Multi-domestic  Dispersion of activities (manufacturing, marketing, product development) in overseas countries  Each market is treated independently  Local adaptations to meet local market needs BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-22
  • 23. International Strategies Complex Export  Location of activities in one country  Involves coordinated marketing Global Strategy  Mature form of international strategy  Uses international value chain networks  Geographical location is determined according to the locational advantage for each activity so that product development, manufacturing and marketing functions might be located in different countries. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-23
  • 24. Approaches to International Strategy ♦ Multidomestic Strategy ● Varies product offerings and competitive approaches from country to country. ♦ Global Strategy ● Employs the same basic competitive approach in all countries where the firm operates. ♦ Transnational Strategy ● Is a think-global, act-local approach that incorporates elements of both multidomestic and global strategies. 9(A)-24 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–24
  • 25. Three Approaches for Competing Internationally 9(A)-25 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–25
  • 26. Two Opposing Pressures: Reducing Costs and Adapting to Local Markets Ted Levitt Strategies that favor global products and brands  Should standardize all of a firm’s products for all of their worldwide markets  Should reduce a firm’s overall costs by spreading investments over a larger market  Are based on three assumptions  Customer needs and interests worldwide are becoming more homogeneous  People (worldwide) prefer lower prices at high quality  Economies of scale in production and marketing can be achieved through supplying global markets
  • 27. Two Opposing Pressures: Reducing Costs and Adapting to Local Markets But those three assumptions may not always be true  Product markets vary widely between nations (customer needs and interests?)  In many product and service markets, there appears to be a growing interest in multiple product features, quality and service (preference for low price?)  Technology permits flexible production, cost of production may not be critical to product cost, and firm’s strategy should not be product-driven
  • 28. Advantages and Disadvantages of Multidomestic, Global, and Transnational Approaches Multidomestic Approach Advantages Disadvantages • Can meet the specific needs of • Hinders resource and capability each market more precisely sharing or cross-market transfers • Can respond more swiftly to • Higher production and distribution localized changes in demand costs • Can target reactions to the • Not conducive to a worldwide moves of local rivals competitive advantage • Can respond more quickly to local opportunities and threats 9(A)-28 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–28
  • 29. Advantages and Disadvantages of Multidomestic, Global, and Transnational Approaches (cont’d) Global Approach Advantages Disadvantages • Lower costs due to scale and • Unable to address local needs scope economies precisely • Greater efficiencies due to the • Less responsive to changes in ability to transfer best practices local market conditions across markets • Higher transportation costs and • More innovation from knowledge tariffs sharing and capability transfer • Higher coordination and integration • The benefit of a global brand costs and reputation 9(A)-29 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–29
  • 30. Advantages and Disadvantages of Multidomestic, Global, and Transnational Approaches (cont’d) Transnational Approach Advantages Disadvantages • Offers the benefits of both local • More complex and harder to responsiveness and global implement integration • Conflicting goals may be difficult to • Enables the transfer and sharing reconcile and require trade-offs of resources and capabilities • Implementation more costly and across borders time-consuming • Provides the benefits of flexible coordination 9(A)-30 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–30
  • 31. MARKET SELECTION AND ENTRY Not all countries are equally attractive Need to do country PESTEL analysis Then decide on the appropriate Market Entry Mode BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-31
  • 32. Market characteristics Four elements of the PESTEL framework are particularly important in comparing countries for entry:  Political. Political environments vary widely between countries and can alter rapidly.  Economic. Key comparators are levels of Gross Domestic Product and disposable income which indicate the potential size of the market.  Social. Factors like population characteristics and lifestyle as well as cultural differences.  Legal. Countries vary widely in their legal regime. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-32
  • 33. Political and Economic Risks ♦ Political Risks ● Stem from instability or weaknesses in national governments and hostility to foreign business. ♦ Economic Risks ● Stem from the stability of a country’s monetary system, economic and regulatory policies, lack of property rights protections, and risks due to exchange rate fluctuation. 9(A)-33 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–33
  • 34. The Impact of Government Policies and Economic Conditions in Host Countries ♦ Positives ♦ Negatives ● Tax incentives ● Environmental regulations ● Low tax rates ● Subsidies and loans to ● Low-cost loans domestic competitors ● Site location and ● Import restrictions development ● Tariffs and quotas ● Worker training ● Local-content requirements ● Regulatory approvals ● Profit repatriation limits ● Minority ownership limits 9(A)-34 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–34
  • 35. The Risks of Adverse Exchange Rate Shifts ♦ Effects of Exchange Rate Shifts: ● Exporters experience a rising demand for their goods whenever their currency grows weaker relative to the importing country’s currency. ● Exporters experience a falling demand for their goods whenever their currency grows stronger relative to the importing country’s currency. 9(A)-35 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–35
  • 36. The CAGE framework Proposed by Professor Ghemawat Cultural Administrative and distance political distance Geographic Economic/ wealth distance distance 9(A)-36 BUSM 3200- Strategic Management (Jan 2013) GDS
  • 37. International cross-cultural comparison Figure 8.5 International cross-cultural comparison Source: M. Javidan, P. Dorman, M. de Luque and R. House, ‘In the eye of the beholder: cross-cultural lessons in leadership from Project GLOBE’, Academy of Management Perspectives, February 2006, pp. 67–90 (Figure 4: USA vs China, p. 82). (GLOBE stands for ‘Global Leadership and Organizational Behavior Effectiveness’.) BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-37
  • 38. Assessing country markets Country markets can be assessed according to three criteria:  Market attractiveness to the new entrant  The likelihood and extent of defenders’ reaction  Defenders’ clout – the relative power of defenders to fight back. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-38
  • 39. International competitor retaliation Figure 8.6 International competitor retaliation Source: Reprinted by permission of Harvard Business Review. Exhibit adapted from ‘Global gamesmanship’ by I. MacMillan, S. van Putter and R. McGrath, May 2003. Copyright © 2003 by the Harvard Business School Publishing Corporation. All rights reserved BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-39
  • 40. The staged international expansion model The staged international expansion model proposes a sequential process whereby companies gradually increase their commitment to newly entered markets, as they build market knowledge and capabilities. This is challenged by two phenomena:  ‘Born-global’ firms - new small firms that internationalise rapidly (usually in new technologies)  Emerging-country multinationals - building unique capabilities in the home market but exploiting them in international markets very quickly. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-40
  • 41. Modes of entry Exporting Joint ventures and alliances Licensing Foreign direct investment 9(A)-41 BUSM 3200- Strategic 41
  • 42. Entry Modes of International Expansion
  • 43. Modes of international market entry Figure 8.7 Modes of international market entry BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-43
  • 44. Exporting Advantages Disadvantages No need for Lose any location operational facilities advantages in the in host country host country Economies of scale in Dependence on the home country export Internet can intermediaries facilitate exporting Exposure to trade marketing barriers opportunities Transportation costs 9(A)-44
  • 45. Joint ventures and alliances Advantages Disadvantages Shared investment Difficult to find good risk partner Complementary Relationship resources management Maybe required for Loss of competitive market entry advantage Difficult to integrate and coordinate 9(A)-45
  • 46. Licensing Advantages Disadvantages Contractual source of Difficult to identify income good partner Limited economic Loss of competitive and financial advantage exposure Limited benefits from host nation 9(A)-46
  • 47. Foreign direct investment Advantages Disadvantages Full control Substantial Integration and investment and coordination possible commitment Rapid market entry Acquisitions may through acquisitions create integration/ Greenfield coordination issues investments are Greenfield possible and may be investments are subsidised time consuming and unpredictable 9(A)-47
  • 48. How do firms build competitive advantages in global business arena? Build Competitive Advantage in International Markets Use international Share resources, Gain cross-border location to lower competencies, coordination cost or differentiate and capabilities benefits product 9(A)-48 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–48
  • 49. When to Concentrate Activities in a Few Locations ♦ The costs of manufacturing or other activities are significantly lower in some geographic locations than in others. ♦ There are significant scale economies in production or distribution. ♦ There are sizable learning and experience benefits associated with performing an activity in a single location. ♦ Certain locations have superior resources, allow better coordination of related activities, or offer other valuable advantages. 9(A)-49 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–49
  • 50. When to Disperse Activities across Many Locations ♦ Buyer-related activities can be conducted at a distance. ♦ There are high transportation costs. ♦ There are diseconomies of large size. ♦ Trade barriers make a central location too expensive. ♦ Dispersing activities reduces exchange rate risks. ♦ Dispersion helps prevent supply interruptions. ♦ Dispersion helps avoid adverse political developments. ♦ Dispersion allows for location-based technology and production cost competitive advantages. 9(A)-50 Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. 7–50
  • 51. Internationalization and performance Inverted U-curve – complexity may erode the advantages of internationalization Service sector disadvantages – internationalization may only work well for manufacturing firms Internationalisation and product diversity 9(A)-51
  • 52. Subsidiary roles in an international portfolio Figure 8.8 Subsidiary roles in multinational firms Source: Reprinted by premission of Harvard Business School Press. From Managing across Borders: The Transnational Solution by C.A. Bartlett and S. Ghoshal. Boston, MA 1989, pp. 105–11. Copyright © 1989 by the Harvard Business School Publishing Corporation. All rights reserved BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-52
  • 53. Subsidiary roles Strategic leaders  Hold valuable resources; located in countries that have competitive success Contributors  Located in countries of lesser strategic significance but hold valuable internal capabilities Implementers  Not contributing substantially to competitive advantage but help to generate financial resources (‘cash cow’) Black holes  Located in countries that are crucial for competitive success but lack resources (‘question marks’) BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-53
  • 54. Summary (1) Internationalisation potential in any particular market is determined by Yip’s four drivers: market, cost, government and competitors’ strategies. Sources of advantage in international strategy can be drawn from both global sourcing through the international value network and national sources of advantage, as captured in Porter’s Diamond. There are four main types of international strategy, varying according to extent of coordination and geographical configuration: simple export, complex export, multidomestic and global. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-54
  • 55. Summary (2) Market selection for international entry or expansion should be based on attractiveness, multidimensional measures of distance and expectations of competitor retaliation. Modes of entry into new markets include export, licensing and franchising, joint ventures and overseas subsidiaries. Internationalisation has an uncertain relationship to financial performance, with an inverted U-curve warning against over-internationalisation. Subsidiaries in an international firm can be managed by portfolio methods just like businesses in a diversified firm. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-55
  • 56. PRACTICE ESSAY QUESTIONS IMPORTANT NOTE: →  These questions are provided for your reference only – they are only INDICATIVE of the standard of questions you might expect in the final exam.  DO NOT use these questions to “spot”  The RMIT examiner will post advice on the exam on the Learning Hub closer to the exam; you are required to pay attention to that advise  The questions here show the range of topics that could be tested from this lecture; they are NOT exhaustive  To score a high grade it is important to LINK the theory to applications and examples. Where from?  You have been assigned specific cases to read from the text. Each case study will show you the kinds of strategic decisions the case company needs to make. You can draw from these examples.  You have selected a case company for your project; you may use examples from there.  You are supposed to read widely from the business press about local, regional and international companies strategies. You can use examples from there as well. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-56
  • 57. Sample essay question  What are some of the benefits and risks associated with a firm implementing an international strategy If there are drawbacks in a specific international market, explain how these might be identified using Porter's diamond model of national advantage. Give examples to support your answer. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-57
  • 58. Sample essay question • Discuss the advantages and disadvantages associated with related and unrelated diversification strategy for international expansion. Illustrate your answer with examples from one case studied in this course.  Question is tricky: need to LINK two chapter material, one on diversification (Chapter 7) and one on international strategy (Chapter 8)  Only list the advs and disdvs of diversification from the point of going international BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-58
  • 59. Sample essay question What are four risks associated with international strategy? Give examples from the XYZ case studied in this course to illustrate how these risks might be managed to improve firm performance. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-59
  • 60. Sample essay question Discuss the benefits and risks associated with expansion into international markets. Use specific examples in your answer to illustrate how potential risks might be managed effectively for a firm to gain sustainable competitive advantage. BUSM 3200- Strategic Management (Jan 2013) GDS 9(A)-60