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SUSTAINABLE MANUFACTURING:
Comparing Lean, Six Sigma, and Total
Quality Manufacturing



SSC White Paper
Sustainable Manufacturing


With growing environmental and social concerns,
many organizations are feeling the pressure to
reevaluate their business practices in accordance with
sustainability standards. Retailers, costumers, and
stakeholders expect manufacturers to develop
production methods which will have minimal
environmental impacts.

How are manufacturing facilities making these mass
shifts in business? Through both independent
initiatives and in conjunction with management
systems that have already been created.

For those with manufacturing facilities, this one is for
you!


                                www.sustainabilityconsulting.com
                   Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Sustainable Manufacturing


This presentation provides a summary of the white paper Sustainable
Manufacturing: Comparing Lean, Six Sigma, and Total Quality
Manufacturing, which provides information on Lean Manufacturing, Six
Sigma, and Total Quality Management and it takes a closer look at
environmental and social decision making as part of a manufacturing
organization’s sustainable strategy.




                            www.sustainabilityconsulting.com
               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Sustainable Manufacturing


The white paper provides information on:
   How sustainability can improve
    manufacturing operations.
   Lean, Six Sigma and TQM comparisons.
   The philosophy, history, pros and cons, and
    some practical examples of sustainable
    manufacturing.


Download this complimentary white paper to
learn more!




                              www.sustainabilityconsulting.com
                 Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Sustainable Manufacturing at a Glance
At A Glance



                                    Industry Week reports that a 300%
                                        increase in climate change
                                   regulations occurred between 2002
                                                and 2007.


                                        Meaning that in order to stay in
                                         business, drastic changes are
                                              having to be made.




                    www.sustainabilityconsulting.com
       Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
At A Glance



                                       Manufacturers are turning to
                                           systems such as Lean
                                      Manufacturing, Six Sigma, and
                                     Total Quality Management (TQM)
                                      to reevaluate their businesses.

                                     However, these systems are only
                                      successful when aligned with
                                        sustainability principles.



                    www.sustainabilityconsulting.com
       Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
At A Glance


Sustainability according to the United Nations


                  “Meeting the needs of the
                present without compromising
                     the ability of future
                generations to meet their own
                  needs” (UN, 1987, Para. 2).




                       www.sustainabilityconsulting.com
          Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
At A Glance


Key ideas behind
sustainable manufacturing:
   Standing out from your
    competitors.
       Reporting annual greenhouse gas
        emissions to the Carbon Disclosure
        Project.
       Following G3 guidelines
       Creating sustainability reports and
        assessments
   Planning for the future through
    risk management programs.


                                www.sustainabilityconsulting.com
                   Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
At A Glance


Key ideas behind
sustainable manufacturing:
   Finding where the production
    process is wasting resources and
    energy.




 Learn more by downloading
 Sustainable Manufacturing:
 Comparing Lean, Six Sigma, and
 Total Quality Manufacturing


                            www.sustainabilityconsulting.com
               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Key Issues to Address
Key Issues



Sustainable Manufacturing
requires a holistic approach to
the manufacturing process that
monitors inputs and outputs in
order to reduce the amounts of
materials and energy being
consumed, improve health and
safety, and reduce the life-cycle
impact of products.



                         www.sustainabilityconsulting.com
            Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Key Issues


                                      Consider the following when
                                      assessing your product life-cycle:
                                            Use low impact materials and as
                                             few raw materials as necessary.
                                            Address the amount of water
                                             consumed and the quality of
                                             water wasted.
                                                 Implement programs such as water
                                                  recycling or filter backwash
                                                  contamination reduction.
                                                 Check out more ideas on water usage
                                                  here!

                    www.sustainabilityconsulting.com
       Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Key Issues



                                                       Lower energy use by making
                                                        production more efficient or by
                                                        improving equipment.
                                                            In turn this will also reduce waste and
                                                             production cost
                                                       Improve social sustainability by
                                                        ensuring that employees:
                                                            Earn a livable wage
                                                            Are of legal age to work
                                                            Work a reasonable amount of hours
Learn more by downloading
Sustainable Manufacturing:
                                                            Work in a safe environment
Comparing Lean, Six Sigma, and
Total Quality Manufacturing
                               www.sustainabilityconsulting.com
                  Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
System One: Lean Manufacturing
Lean Manufacturing


Lean Manufacturing is concerned with “the elimination of
many types of waste while delivering quality products on
time and at least cost” (US EPA, 2005, P. 1). Waste is
defined as any non-value adding elements in the
production process whose removal will reduce operating
costs and improve consumer product quality.




                        www.sustainabilityconsulting.com
           Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
The Seven Deadly Wastes
                          Recognized by Lean Manufacturing

Overproduction                                          The production of goods that do not have an
                                                        immediate demand creating risk in storing
                                                        and preserving goods.
Inventory                                               The space and resources necessary to store
                                                        excess raw materials or overproduction to
                                                        ensure that weather, animals, or the
                                                        production process does not damage items.
Defects                                                 Products that are produced below consumer
                                                        standards, wasting materials, energy,
                                                        inventory space, and transportation energy
                                                        and space.
Transport                                               The excessive movement of a product that is
                                                        in the production process or between storage
                                                        facilities, wasting fuel, storage, and human
                                                        energy.
Motion                                                  Any excessive human energy mainly due to
                                                        poor organization.
Over-processing                                         The processes during production that
                                                        consume more materials and energy than
                                                        necessary for the final product.
Waiting                                         The delays or idle time in the production
                                                processes that increase storage spoilage risk
                                                and energy resource consumption.
                              www.sustainabilityconsulting.com
                 Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Lean Manufacturing


Lean Manufacturing is a value driven
approach that relies on a system of
continual improvements through the
application of:
   Understanding Customer Value
   Value Stream Analysis
   Flow
   Pull
   Perfection



                              www.sustainabilityconsulting.com
                 Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Lean Manufacturing


  Lean Manufacturing relies on a collaborative atmosphere between all
  sectors of the manufacturing process to identify waste and develop
  solutions. The methods below are often carried out to find these solutions.


       Value Stream
                                                              Kaizen                                              5-S
         Mapping
• A visual and collaborative                   • A quick process                                 • Order in the workplace is kept
  exercise                                     • Employees map and measure                         through:
• Employees identify each step in                current processes                                 • Sorting
  the production process                       • Then institute solutions and                      • Setting in order
• Then insert them into a                        testing                                           • Shining
  “production tree”                            • Improvements must be seen                         • Standardizing
• Thus seeing clearly at which                   over only a few days                              • Sustaining
  step waste may occur


                                            www.sustainabilityconsulting.com
                               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Lean Manufacturing


   Where Lean Manufacturing
    falls short:
       High susceptibility to disruptions
        due to a sudden change in the
        production process.
       The continual improvement used to
        streamline efficiency can create an
        inflexible production system.
       Fails to address the environmental
        value of products.
       Also fails to consider the effects that
        the production process has on
        workers.

 Learn more by downloading Sustainable
 Manufacturing: Comparing Lean, Six Sigma,
 and Total Quality Manufacturing
                                www.sustainabilityconsulting.com
                   Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
System Two: Six Sigma
Six Sigma


Six Sigma is a calculated approach which relies on
verifiable data to improve the success rate of
production processes though defect reduction. The
ultimate goal being to reduce these defects in the
production process to less than 3.4 defective
products per million (Anderson, et. al, 2006).




                       www.sustainabilityconsulting.com
          Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Six Sigma


   Application
       Involves only five to ten
        individuals from both the
        manufacturing team and
        a team of highly trained
        Six Sigma experts.
       Takes several months to
        a year to pinpoint issues,
        construct solutions, and
        implement changes.



                            www.sustainabilityconsulting.com
               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Six Sigma



Stages of the Six Sigma Process
 Find out more about the five stages in
 the complete white paper here!


                                                                                            Control
                                                             Improvement
                                       Analysis

              Measurement

     Definition

                           www.sustainabilityconsulting.com
              Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Six Sigma


Throughout these stages
of problem solving the
team will often rely on:
   Descriptive Statistics
   The 5 Whys
   Pareto Charts
   Design of Experiments
   Failure Mode Effect Analysis

 Learn more by downloading Sustainable
 Manufacturing: Comparing Lean, Six
 Sigma, and Total Quality Manufacturing
                              www.sustainabilityconsulting.com
                 Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Six Sigma



While this method of reaching
sustainable manufacturing is
more precise than lean
manufacturing, its incredibly long
implementation time is off
putting for many manufacturers.
Not to mention that the training
and intense involvement of
employees can temporarily slow
production rates, as well as                                The sustainability of the product can
compromise social sustainability.                           also be questioned when this method
                                                                       alone is used.



                           www.sustainabilityconsulting.com
              Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
System Three: Total Quality Management
Total Quality Management


The goal set out by this method focuses on
achieving system-wide quality improvements and
continually meeting stakeholder demands. By
reducing risk-associated costs, costumer
satisfaction is improved and revenue is driven up.




                       www.sustainabilityconsulting.com
          Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Total Quality Management


   Attributes
       TQM utilizes a continual
        improvement approach
        where the focus of these
        improvements is flexible.
       Flexibility allows for
        shifting in order to
        foresee future needs and
        exceed all future
        stakeholder demands.



                            www.sustainabilityconsulting.com
               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Total Quality Management


   Attributes
       TQM recognizes specific
        failures which derive from
        a stagnant improvement
        plan such as:
         Prevention Costs
         Appraisal Costs
         Internal Failure Costs
         External Failure Costs




                            www.sustainabilityconsulting.com
               Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Factors of Applying TQM
Committed Leadership                                        Long-term commitment by management to TQM

Adoption and Communication                                  Using mission statements and slogans

Closer Customer Relationship                                Determining customer demands and meeting them

Closer Supplier Relationship                                Working with suppliers who can routinely provide
                                                            materials that will meet customer demands

Benchmarking                                                Observing the best competitive practices

Increased Training                                          TQM principles, team skills, and problem solving

Open Organization                                           Relaxed hierarchy, open communication, and small
                                                            working groups

Employee Empowerment                                        Involve employees in planning and decision making

Zero-defects Mentality                                      System to catch defects as they occur, rather than
                                                            through inspections

Flexible Manufacturing                                      Just-in-time inventory, cellular manufacturing,
                                                            statistical process control and design of experiments


Process Improvement                                         Reduce waste and time through whole process
                                                            analysis

Measurement                                                 Goal-oriented approach with statistical methods
                                                            applied to constant improvements

                                  www.sustainabilityconsulting.com
                     Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Total Quality Management


                                                           Problems with the TQM
                                                            system:
                                                                Implementation is prolonged
                                                                 due to training and cultural
                                                                 changes that may occur
                                                                 within the organization.
                                                                Relying solely on stakeholder
                                                                 pressure stifles innovation.
                                                                This reliance on the
                                                                 stakeholder can also
 Learn more by downloading                                       compromise sustainability.
 Sustainable Manufacturing:
 Comparing Lean, Six Sigma, and                                 TQM lacks clear framework.
 Total Quality Manufacturing

                             www.sustainabilityconsulting.com
                Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
A Brief System Comparison
A Brief System Comparison


                 Lean                             Six Sigma                         TQM
                 Manufacturing
Material         Reduces raw material
                 purchasing through
                                                  Through reducing defects
                                                  and improving process
                                                                                    Reducing operating costs
                                                                                    will find options to reduce
Efficiency       material recycling and           efficiency, material use is       material use
                 defect reduction                 minimized
                                                                                    Recycles scraps and
                                                                                    accepts end-of-life
                                                                                    products for recycling into
                                                                                    new products


Water Use        To avoid over-processing
                 water use is evaluated to
                                                  Through reducing defects,
                                                  water is less often in a
                                                                                    Water use is evaluated and
                                                                                    reduction goals are set to
                 minimize waste                   wasted production                 reduce costs

                 When water use is                By using Six Sigma                Wastewater is recycled
                 minimized, storage               assessments, water quality        whenever possible to
                 capacity is reduced saving       is improved                       reduce water use
                 space and money.
                                                                                    To improve brand
                                                                                    management, water
                                                                                    contamination is
                                                                                    minimized
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             Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Lean                              Six Sigma                         TQM
                      Manufacturing
Energy Use            To avoid over-processing,
                      energy use is evaluated to
                                                        Reducing defects reduces
                                                        energy wasted on failed
                                                                                          Energy is analyzed and
                                                                                          reduced to cut costs
                      minimize waste                    production
                                                                                          Options to purchase or
                                                        Energy use is monitored           produce renewable energy
                                                        and improved using                are explored to
                                                        statistical tools to prevent      differentiate from
                                                        spiking during                    competition
                                                        manufacturing


Waste and             Reduces solid waste
                      through material recycling
                                                        Through reducing defects,
                                                        solid waste is reduced
                                                                                          Waste is reduced for brand
                                                                                          management
Emissions             and defect recycling
                                                                                          Waste is reduced through
                      Emissions are difficult to                                          recycling and in re-use
                      monitor with Kaizen event                                           products
                      changes
                                                                                          Emissions are measured
                                                                                          and reported


Social                Regulatory compliance can
                      be an issue with Kaizen
                                                        Material safety is a concern
                                                        for customer satisfaction to
                                                                                          Employee health and fair
                                                                                          treatment are major
Sustainability        even process changes              reduce defects                    priorities due to employee
                                                                                          involvement in process
                      Employee safety is                Only a fraction of
                      considered as part of the         employees are engaged in          Community development is
                      deadly waste of motion            Six Sigma process                 a priority for brand
                                                                                          management
                      Material safety is a concern
                      to reduce defects and
                      improve quality
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                 Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Building a Sustainable Future
Building a Sustainable Future


 Each of the systems that have been discussed are viable
 options for manufacturing improvement, but only when aligned
 with sustainability concerns. A manufacturer already using Lean
 Manufacturing, Six Sigma, or TQM must consider their
 environmental and social impacts to achieve sustainability.




                          www.sustainabilityconsulting.com
             Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Sustainable Manufacturing


Learn more by downloading Sustainable Manufacturing: Comparing
Lean, Six Sigma, and Total Quality Manufacturing, which provides
information on Lean Manufacturing, Six Sigma, and Total Quality
Management and takes a closer look at environmental and social
decision making as part of a manufacturing organization’s sustainable
strategy.




                             www.sustainabilityconsulting.com
                Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
Download the complimentary white paper in it’s
entirety by visiting the SSC website today:
Sustainable Manufacturing:
Comparing Lean, Six Sigma, and Total Quality
Manufacturing

What are your thoughts? Join the
conversation on twitter @jenniferwoofter!

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Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing

  • 1. SUSTAINABLE MANUFACTURING: Comparing Lean, Six Sigma, and Total Quality Manufacturing SSC White Paper
  • 2. Sustainable Manufacturing With growing environmental and social concerns, many organizations are feeling the pressure to reevaluate their business practices in accordance with sustainability standards. Retailers, costumers, and stakeholders expect manufacturers to develop production methods which will have minimal environmental impacts. How are manufacturing facilities making these mass shifts in business? Through both independent initiatives and in conjunction with management systems that have already been created. For those with manufacturing facilities, this one is for you! www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 3. Sustainable Manufacturing This presentation provides a summary of the white paper Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing, which provides information on Lean Manufacturing, Six Sigma, and Total Quality Management and it takes a closer look at environmental and social decision making as part of a manufacturing organization’s sustainable strategy. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 4. Sustainable Manufacturing The white paper provides information on:  How sustainability can improve manufacturing operations.  Lean, Six Sigma and TQM comparisons.  The philosophy, history, pros and cons, and some practical examples of sustainable manufacturing. Download this complimentary white paper to learn more! www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 6. At A Glance Industry Week reports that a 300% increase in climate change regulations occurred between 2002 and 2007. Meaning that in order to stay in business, drastic changes are having to be made. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 7. At A Glance Manufacturers are turning to systems such as Lean Manufacturing, Six Sigma, and Total Quality Management (TQM) to reevaluate their businesses. However, these systems are only successful when aligned with sustainability principles. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 8. At A Glance Sustainability according to the United Nations “Meeting the needs of the present without compromising the ability of future generations to meet their own needs” (UN, 1987, Para. 2). www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 9. At A Glance Key ideas behind sustainable manufacturing:  Standing out from your competitors.  Reporting annual greenhouse gas emissions to the Carbon Disclosure Project.  Following G3 guidelines  Creating sustainability reports and assessments  Planning for the future through risk management programs. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 10. At A Glance Key ideas behind sustainable manufacturing:  Finding where the production process is wasting resources and energy. Learn more by downloading Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 11. Key Issues to Address
  • 12. Key Issues Sustainable Manufacturing requires a holistic approach to the manufacturing process that monitors inputs and outputs in order to reduce the amounts of materials and energy being consumed, improve health and safety, and reduce the life-cycle impact of products. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 13. Key Issues Consider the following when assessing your product life-cycle:  Use low impact materials and as few raw materials as necessary.  Address the amount of water consumed and the quality of water wasted.  Implement programs such as water recycling or filter backwash contamination reduction.  Check out more ideas on water usage here! www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 14. Key Issues  Lower energy use by making production more efficient or by improving equipment.  In turn this will also reduce waste and production cost  Improve social sustainability by ensuring that employees:  Earn a livable wage  Are of legal age to work  Work a reasonable amount of hours Learn more by downloading Sustainable Manufacturing:  Work in a safe environment Comparing Lean, Six Sigma, and Total Quality Manufacturing www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 15. System One: Lean Manufacturing
  • 16. Lean Manufacturing Lean Manufacturing is concerned with “the elimination of many types of waste while delivering quality products on time and at least cost” (US EPA, 2005, P. 1). Waste is defined as any non-value adding elements in the production process whose removal will reduce operating costs and improve consumer product quality. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 17. The Seven Deadly Wastes Recognized by Lean Manufacturing Overproduction The production of goods that do not have an immediate demand creating risk in storing and preserving goods. Inventory The space and resources necessary to store excess raw materials or overproduction to ensure that weather, animals, or the production process does not damage items. Defects Products that are produced below consumer standards, wasting materials, energy, inventory space, and transportation energy and space. Transport The excessive movement of a product that is in the production process or between storage facilities, wasting fuel, storage, and human energy. Motion Any excessive human energy mainly due to poor organization. Over-processing The processes during production that consume more materials and energy than necessary for the final product. Waiting The delays or idle time in the production processes that increase storage spoilage risk and energy resource consumption. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 18. Lean Manufacturing Lean Manufacturing is a value driven approach that relies on a system of continual improvements through the application of:  Understanding Customer Value  Value Stream Analysis  Flow  Pull  Perfection www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 19. Lean Manufacturing Lean Manufacturing relies on a collaborative atmosphere between all sectors of the manufacturing process to identify waste and develop solutions. The methods below are often carried out to find these solutions. Value Stream Kaizen 5-S Mapping • A visual and collaborative • A quick process • Order in the workplace is kept exercise • Employees map and measure through: • Employees identify each step in current processes • Sorting the production process • Then institute solutions and • Setting in order • Then insert them into a testing • Shining “production tree” • Improvements must be seen • Standardizing • Thus seeing clearly at which over only a few days • Sustaining step waste may occur www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 20. Lean Manufacturing  Where Lean Manufacturing falls short:  High susceptibility to disruptions due to a sudden change in the production process.  The continual improvement used to streamline efficiency can create an inflexible production system.  Fails to address the environmental value of products.  Also fails to consider the effects that the production process has on workers. Learn more by downloading Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 22. Six Sigma Six Sigma is a calculated approach which relies on verifiable data to improve the success rate of production processes though defect reduction. The ultimate goal being to reduce these defects in the production process to less than 3.4 defective products per million (Anderson, et. al, 2006). www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 23. Six Sigma  Application  Involves only five to ten individuals from both the manufacturing team and a team of highly trained Six Sigma experts.  Takes several months to a year to pinpoint issues, construct solutions, and implement changes. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 24. Six Sigma Stages of the Six Sigma Process Find out more about the five stages in the complete white paper here! Control Improvement Analysis Measurement Definition www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 25. Six Sigma Throughout these stages of problem solving the team will often rely on:  Descriptive Statistics  The 5 Whys  Pareto Charts  Design of Experiments  Failure Mode Effect Analysis Learn more by downloading Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 26. Six Sigma While this method of reaching sustainable manufacturing is more precise than lean manufacturing, its incredibly long implementation time is off putting for many manufacturers. Not to mention that the training and intense involvement of employees can temporarily slow production rates, as well as The sustainability of the product can compromise social sustainability. also be questioned when this method alone is used. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 27. System Three: Total Quality Management
  • 28. Total Quality Management The goal set out by this method focuses on achieving system-wide quality improvements and continually meeting stakeholder demands. By reducing risk-associated costs, costumer satisfaction is improved and revenue is driven up. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 29. Total Quality Management  Attributes  TQM utilizes a continual improvement approach where the focus of these improvements is flexible.  Flexibility allows for shifting in order to foresee future needs and exceed all future stakeholder demands. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 30. Total Quality Management  Attributes  TQM recognizes specific failures which derive from a stagnant improvement plan such as:  Prevention Costs  Appraisal Costs  Internal Failure Costs  External Failure Costs www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 31. Factors of Applying TQM Committed Leadership Long-term commitment by management to TQM Adoption and Communication Using mission statements and slogans Closer Customer Relationship Determining customer demands and meeting them Closer Supplier Relationship Working with suppliers who can routinely provide materials that will meet customer demands Benchmarking Observing the best competitive practices Increased Training TQM principles, team skills, and problem solving Open Organization Relaxed hierarchy, open communication, and small working groups Employee Empowerment Involve employees in planning and decision making Zero-defects Mentality System to catch defects as they occur, rather than through inspections Flexible Manufacturing Just-in-time inventory, cellular manufacturing, statistical process control and design of experiments Process Improvement Reduce waste and time through whole process analysis Measurement Goal-oriented approach with statistical methods applied to constant improvements www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 32. Total Quality Management  Problems with the TQM system:  Implementation is prolonged due to training and cultural changes that may occur within the organization.  Relying solely on stakeholder pressure stifles innovation.  This reliance on the stakeholder can also Learn more by downloading compromise sustainability. Sustainable Manufacturing: Comparing Lean, Six Sigma, and  TQM lacks clear framework. Total Quality Manufacturing www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 33. A Brief System Comparison
  • 34. A Brief System Comparison Lean Six Sigma TQM Manufacturing Material Reduces raw material purchasing through Through reducing defects and improving process Reducing operating costs will find options to reduce Efficiency material recycling and efficiency, material use is material use defect reduction minimized Recycles scraps and accepts end-of-life products for recycling into new products Water Use To avoid over-processing water use is evaluated to Through reducing defects, water is less often in a Water use is evaluated and reduction goals are set to minimize waste wasted production reduce costs When water use is By using Six Sigma Wastewater is recycled minimized, storage assessments, water quality whenever possible to capacity is reduced saving is improved reduce water use space and money. To improve brand management, water contamination is minimized www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 35. Lean Six Sigma TQM Manufacturing Energy Use To avoid over-processing, energy use is evaluated to Reducing defects reduces energy wasted on failed Energy is analyzed and reduced to cut costs minimize waste production Options to purchase or Energy use is monitored produce renewable energy and improved using are explored to statistical tools to prevent differentiate from spiking during competition manufacturing Waste and Reduces solid waste through material recycling Through reducing defects, solid waste is reduced Waste is reduced for brand management Emissions and defect recycling Waste is reduced through Emissions are difficult to recycling and in re-use monitor with Kaizen event products changes Emissions are measured and reported Social Regulatory compliance can be an issue with Kaizen Material safety is a concern for customer satisfaction to Employee health and fair treatment are major Sustainability even process changes reduce defects priorities due to employee involvement in process Employee safety is Only a fraction of considered as part of the employees are engaged in Community development is deadly waste of motion Six Sigma process a priority for brand management Material safety is a concern to reduce defects and improve quality www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 37. Building a Sustainable Future Each of the systems that have been discussed are viable options for manufacturing improvement, but only when aligned with sustainability concerns. A manufacturer already using Lean Manufacturing, Six Sigma, or TQM must consider their environmental and social impacts to achieve sustainability. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 38. Sustainable Manufacturing Learn more by downloading Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing, which provides information on Lean Manufacturing, Six Sigma, and Total Quality Management and takes a closer look at environmental and social decision making as part of a manufacturing organization’s sustainable strategy. www.sustainabilityconsulting.com Copyright © 2012, Strategic Sustainability Consulting. All rights reserved.
  • 39. Download the complimentary white paper in it’s entirety by visiting the SSC website today: Sustainable Manufacturing: Comparing Lean, Six Sigma, and Total Quality Manufacturing What are your thoughts? Join the conversation on twitter @jenniferwoofter!