2. Definition
The word “communication” has been derived from LATIN word
“Communicare”
.
“Communicare” means to share.
The sharing of information ,knowledge ,understanding ,and thoughts
toother is called communication.
3. There are two parties required for Communication.
First party calls as “Sender” and second calls as “Receiver”
.
Absence of these two parties communication can not take place.
It is termed effective only when the receiverreceive the message
intended by the sender in the same perspective.
otherwise, it is miscommunication.
5. Sender first encode the message and send it.
Message goes through in well defined channel.
Message reaches to the receiver, they decodes the message
and give pay attentionon its ,if receiverunderstand the
message , then they give the feedback to the sender.
Feedback is nothing but it is reply the suitable answer to
the sender.
Forevery moment it is not necessary that receiverwill
understand the message.
This is happened due to presence of some noise and fault
in channel.
6. Effective Communication
Essential for effective communication
A common communication Environment
Co-operation between the sender and the receiver
Selection of an appropriate channel
Correctencoding and decoding of the message
Receipt of the desired response and feedback
7. Noise
If response and desired answerdo not get back to the sender from the
receiver , then communication has not been done.
This is because of presence of noise.
“Noise” is defined as any unplanned interference in the communication
environment ,which causes hindrance in the transmission of the message.
Noise distorts interpretation ordecoding part of the communication process.
8. Channel Noise
There are two types of “Noise”
.
Channel Noise
Semantic Noise
o
o
Channel noise is any interference in the mechanism of the
medium used to send a message.
Channel noise is developed externally.
Example:- Noise in telephone lines , too high volume from
loudspeaker etc.
9. Semantic Noise
This type of error produced in the message itself.
It is developed internally .
It is generated due to faulty grammar , misspellings
and incorrect punctuation .
Example:- Sender interpret “Condescend” in positive
manner but receiver interpret in negative
manner.
10. Typeof Communication
General Communication
Technical Communication
Extra personal Communication
Intra personal Communication
Interpersonal Communication
Mass Communication
11. General Communication
It contains a general message.
Informal in style and approach.
No set pattern of communication.
Mostly oral
Notalways fora specific audience.
Doesn’t involve the use of technical vocabularyorgraphics, etc.
12. Technical Communication
Itcontains a technical message.
Mostly formal
Follows a set pattern
Both oral and written
Always fora specific audience
Frequently involves jargon, graphics, etc.
13. Extra personal Communication
Communication between human beings and non-human entities
is called “Extra personal Communication”
.
This form of communication requires perfect co-ordination and
understanding between the sender and receiver .
Example:- Communication between you and your pet dog.
14. Intrapersonal Communication
This takes place within the individual.
Self-motivation , self-determination ,etc are take place in intrapersonal level.
Example:- When you begin to “Feel hot” , the information is sent to
the brain and you may decide to “turn on the cooler” ,
responding to instructions sent from the brain to the hand.
-> In this case ,the relevantorgan is the sender, the electrochemical
impulse is the message , and the brain is the receiver.
15. Interpersonal Communication
Communication at this level refers to sharing of information among
people.
Interpersonal communication differs from other forms of
communication.
In that there are few participants involved.
The interactants are in close physical Proxemity toeach other .
There are many sansory channel used , and feedback is immediate.
Itcan be formal or informal.
16. Mass Communication
This type of communication require a mediator to transmit information.
Mass media such as journals, books, newspapers, and television which
mediate such communication.
This kind of message are for large audience.
Oral communication through mass media requires some equipment,
such as microphone, amplifiers, etc.
For written form needs print orvisual media.
17.
18. Meaning of feedback
Feedback as resource orientation
The importance of feedback
Barriers of feedback
Conclusion
19. Communication is the exchange and flow of information
and ideas from one person to another. It involves a sender
receiver.
receiver
transmitting an idea, information, or feeling to a
Effective communication occurs only if the
understands the exact information or idea that the sender
intended to transmit.
The
even
communication has a vicious cycle which continues
after sending message to the respondents. The
audience or
message as
the respondents may or get the same intended
the speaker intends to send. This cycle ends
share their understandings and comments
only when they
to the speaker about what they have understood. This
process is called feedback.
20. process.
Feedback is audience‘s response, which enables
you to evaluate the effectiveness of your
message.
One is constantly communicating back to other
thus, The return process is called feedback. And it
plays a very important role in family
communication network.
Feedback is the final step in the communication
21. “If a communication
source decodes the
message that the
encodes, if the
message is put back
to his system, we
have feedback”
When an individual
communicates with
himself , the message
he encodes is fed
back into his system
by his decoding
system.
22. According to Hattie (2009) feedback is information provided
by a teacher, peer, parent, book, one’s own experience, etc
about aspects of one’s performance or understanding.
Feedback is a consequence of performance.
Feedback plays an important part in communication
because it tells both the source and the receiver, how their
message are being interpreted.
Feedback is essential in communication so as to know
whether the
same terms
recipient has understood the message in the
as intended by the sender and whether he
agrees to that message or not.
23. Feedback also enables us to evaluate the effectiveness of our message.
It makes communication meaningful.
It is the end-result of an idea and makes communication a
process.
continuous
If our audience doesn’t understand what we mean, we can
response and then refine the message accordingly. Giving our
tell by the
audience a
an open
chance to provide feedback is crucial for maintaining
communication climate.
The speaker must create an environment that encourages feedback.
For example after explaining the job to the subordinated he must ask them
whether they have understood it or not. He should ask questions like “Do
you understand?”, “Do you have any doubts?” etc. At the same time he
must allow his subordinated to express their views also.
24. Sometimes a feedback could be a non-verbal, smiles,
sighs and other times, it is oral. It can also be written like
replying to an e-mail, etc.
26. The concept of feedback is usually used to reflect a resource
orientation, rather than a receiver orientation or a process
orientation.
when we talk about the receiver’s response as feedback for
the source, we are observing a communication situation
from the point of view of the source.
‘Free flow pattern of feedback’ has been found to be most
effective in communicating messages to audience as
compared with other levels of feedback on the basis of a
knowledge and confidence score.
27. A limited answer pattern
of feedback has been
proved to be the second
best way of
disseminating
information.
Thus it can be concluded
that gain in knowledge is
directly proportional to
the amount of feedback.
In other words, gain in
knowledge is the
function
the
of feedback in
of
process
communication.
29. It helps to plan what next to be one or say.
It complete the whole process of communication and makes it continuous.
communication will be useless without feedback.
It is a basis for measuring the effectiveness of communication.
feedback paves way for new idea generation.
30. Giving
audience a
chance to
feedback is
crucial for
maintaining an
open
communication
climate.
Communic
ation has
produced
the desired
effect or
not can be
determine
d by
analyzing
receiver ‘s
feedback.
If the
audience
has
interpreted
incorrectly
there is
chances to
correct it.
Proper
feedback helps
avoid
misunderstandi
ng.
Feedback is
integral part of
communication.
31. or you get inadequate feedback.
these barriers so we can ask for clarification to both give and
distance communication methods without the benefit of seeing
business expand globally.
of confidence that the other person may not want to convey.
There may be secular reasons why message are not understood
It is important that both senders and receivers understand
get proper feedback.
Physical barriers often occur in business, necessitating long
reaction, language and cultural barriers also are common as
Other barriers include distractions, stereotypes and even a lack
32. From the above information we can concluded
that ‘ though the last but the most important key
or principle to effective communication is to
obtain feedback from the receiver.
Feedback
feedback
is
is
an essential part of learning.
important, because it is like
constructive criticism.
It helps us to see our strengths and weakness we
may not know exist.