2. Decision Making Process
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3. Decision
Making Process
4. Decision Making
Tools
1.What is
Decision Making? 2. Barriers to Good
Decision Making
2
3. Why do we need to make a decision ?
Well you can make decision only when you have
alternatives, is it?
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4. Why Do We Need To Make A Decision??
To get results and outcomes.
To commit to a course of action.
To affect future progress.
To exercise authority and power.
To boost personal confidence and self-esteem.
To prevent others making them for us.
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5. What Is Decision Making?
Decision making is the cognitive(mental activities) process leading
to the selection of a course of action among alternatives.
Every decision making process produces a final choice. It can be an
action or an opinion.
It begins when we need to do something but we do not know what.
Therefore, decision making is a reasoning process which can be
rational or irrational, and can be based on explicit assumptions or
tacit assumptions.
Examples:
Shopping, deciding what to eat, What to wear, when to sleep, etc..
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6. What Can Be Barriers To Good
Decision Making?
Hasty - Making quick decisions without having much thought.
Narrow - Decision making is based on very limited information.
Scattered - Our thoughts in making decisions are disconnected or
disorganized.
Fuzzy - Sometimes, the lack of clarity on important aspects of a decision
causes us to overlook certain important considerations.
Expecting Ease -The belief that decision making should be easy might also
impede our ability to think well about the choices that we are making.
Fear of Failure-financial ruin, relational loss, public shame, self hatred, loss
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7. Six C's of Decision Making
1. Construct.
2. Compile.
3. Collect.
4. Compare.
5. Consider.
6. Commit.
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8. Six C's of Decision Making
Construct a clear picture of precisely what
must be decided.
Compile a list of requirements that must be
met.
Collect information on alternatives that
meet the requirements.
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9. Six C's of Decision Making
Compare alternatives that meet
the requirements.
Consider the "what might go wrong"
factor with each alternative.
Commit to a decision and follow
through with it.
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10. Decision making tools
Tools To Facilitate Better
Decisions:
CoRT
SWOT Analysis
Cause And Effect Matrix
Six Thinking Hats
Decision Matrix
Force Field Analysis
Ishikawa Diagram
Mind Mapping
Socratic Questioning
More Mycoted + Mind Tools
+ Creativity Web
Tools To Facilitate Better
Economic Decisions:
Traditional Rule
Break Even Analysis
Payback Period
Accounting Rate Of Return
Modern Tools
Equivalent Worth Method
NPV, IRR, ERR, etc.
Benefit/Cost Ratio
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12. SWOT ANAYSIS
SWOT analysis is a great technique for identifying your Strengths
and Weaknesses and study any Opportunities and Threats you face.
It is also a powerful strategic planning tool used to evaluate a
project or in a business venture or in any other situation of an
organization or individual requiring a decision in pursuit of an
objective.
It involves monitoring the marketing environment internal and
external to the organization or individual.
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SWOT Analysis – Internal and External
Factors
The aim of any SWOT analysis is to identify the key internal and
external factors that are important to achieving the objective.
SWOT analysis groups key pieces of information into two main
categories:
Source: http://en.wikipedia.org/wiki/SWOT_Analysis
Internal Factors
Organization
External Factors
External Environment
Strengths
Weaknesses
Opportunities
Threats
16. SWOT ANALYSIS OF Ncell
• High competition
• Changing consumer
demand
• Political instability
• New entrants
• High advertising cost
• Difficult in understanding
local culture
• Large domestic market
• Untapped rural market
• Cell phones
• PART OF TELIA SONERA
• LARGEST MARKET SHARE
• STRONG DISTIBUTION
NETWORK
• BRAND IDENTITY
• HIGHLY SKILLED RESOURCE
• INNOVATON
• STRONG R and D
STRENG
TH
OPPUR
TUNITI
ES
THREA
TS
WEAK
NESS
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Teilasonera has about 80% of shares of Ncell. 43% market share, 80 lakhs customer, 14 Ncell center, hundred Ncell shops, purple color, efficient manpower more than 500 employees,