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The Evolution of Personalized Video

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The Evolution of Personalized Video

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Looking back to only a decade ago, how we consume and share online video has drastically changed. From the early days of marketing with video, marketers have evolved from the one-to-many approach and now deliver real-time, personalized videos that contain a message unique and relevant to each recipient. As YouTube celebrates its
10-year anniversary and SundaySky its eighth, we look back at the last decade to see how personalized online video has evolved.

Looking back to only a decade ago, how we consume and share online video has drastically changed. From the early days of marketing with video, marketers have evolved from the one-to-many approach and now deliver real-time, personalized videos that contain a message unique and relevant to each recipient. As YouTube celebrates its
10-year anniversary and SundaySky its eighth, we look back at the last decade to see how personalized online video has evolved.

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The Evolution of Personalized Video

  1. 1. THE EVOLUTION OF PERSONALIZED VIDEO From YouTube to Video Ads to SmartVideo
  2. 2. “Video is the MOST INTERESTING and ENGAGING way to share an idea with others.” CHAD HURLEY Co-founder of YouTube
  3. 3. We’ve come a long way since the start of YouTube, which arguably was the MOST INFLUENTIAL STEP in bringing the power of video to the average Internet user.
  4. 4. Not only has online video quality drastically improved, but video has gotten SMARTER, too.
  5. 5. Companies started marketing with video in its early days to engage and captivate consumers in a way static messages couldn’t. Now marketers can forget the one-to-many approach of online video and deliver a real-time, personalized SmartVideo that contains a message UNIQUE AND RELEVANT to each recipient.
  6. 6. As YouTube celebrates its 10-year anniversary and SundaySky its EIGHTH, we look back at the last decade to see how online video has evolved.
  7. 7. 2005 2006 2007 2008
  8. 8. YouTube was founded on By the end of that year, 8 MILLION VIDEOS were viewed on the site EACH DAY. February 14, 2005 U PLOADED ON APRIL 23, 20 0 5 FIRST VIDEO 2005
  9. 9. YouTube changed the way people thought about and interacted with online video. It also marked the START of the first generation of online video marketing strategies. 2005
  10. 10. “What excites me the most about the Internet is that there are no filters between me, the creator, and the audience that sees it. In the history of moving images, that’s NEVER EXISTED BEFORE.” CASEY NEISTAT Filmmaker 2005
  11. 11. 2005 2006 2007 2008
  12. 12. YouTube launched its participatory video ads, where users could RATE, SHARE, COMMENT OR EMBED VIDEOS. It also launched brand channels, the first of which was Warner Bros. Records. “Advertisers now have a highly targeted opportunity for aligning their brands alongside the entertainment experience people are enjoying on YouTube.” CHAD HURLEY Co-founder of YouTube 2006
  13. 13. At this point YouTube was getting views per day. , ,01 0 0 0 0 0 0 0 2006
  14. 14. More venture capital money started flowing to online video: In 2006, U.S. online video start-ups raised $267 MILLION. By 2007, that funding had skyrocketed to $461 MILLION. 2006
  15. 15. 2005 2006 2007 2008
  16. 16. Netflix launched its streaming service, one of the first steps in pushing consumers to digital streaming over DVD rentals, and further pushing to Blockbuster’s ultimate demise in 2010. 2007
  17. 17. This was also the year was founded to develop a platform that AUTOMATICALLY GENERATED REAL-TIME, PERSONALIZED VIDEOS. 2007
  18. 18. 2006 2007 2008 2009
  19. 19. By 2008, the popularity of online video content had grown a tremendous amount. MORE THAN HALF of the U.S. population watched some form of online video. 2008
  20. 20. YouTube focused on its advertising capabilities and launched PROMOTED VIDEOS and PRE-ROLL ADS. 2008
  21. 21. 2007 2008 2009 2010
  22. 22. Online video matures beyond amateur user- generated content: Professionally produced, hosted or syndicated online media and entertainment video views rose by 18% TO 49.1 BILLION. 2009
  23. 23. E-commerce brands like Zappos and Overstock started to AUTOMATE VIDEO PRODUCTION, which allowed them to produce videos for their product catalogues as soon as new products were introduced and feature the videos in prominent locations on their websites. 2009
  24. 24. SundaySky generated the FIRST SMARTVIDEO, a personalized video for  Overseas Adventure Travel that helped lift the company’s bookings. G ENERATED FOR OVERSE A S ADVENTURE TRAVEL FIRST SMARTVIDEO 2009
  25. 25. Apple unveiled the iPhone 3GS, the first smartphone with native video. Google released the Droid, also with video capabilities, later that year. MOBILE TAKES OFF 2009
  26. 26. 2008 2009 2010 2 0 1 1
  27. 27. E-commerce websites began to see the benefits of using online video on-site and in marketing campaigns. By 2010, 73% of online retailers used video on product pages. 2010
  28. 28. The average American watched 186 ONLINE VIDEOS every month. On YouTube alone, viewers watched 2 BILLION VIDEOS per day and uploaded 35 HOURS of their own videos to the platform every minute. On Facebook, users uploaded more than 20 MILLION VIDEOS to share with friends each month and watched an average of more than 66 MILLION videos a day. 2010
  29. 29. Old Spice launched a social campaign featuring “Old Spice Guy” Isaiah Mustafa in which he films personalized videos for Twitter users. Viewers LOVE the personalization and the videos go viral, but it’s obviously not a scalable approach to personalized video creation. 2010
  30. 30. With the level of consumer adoption of online video, more marketers began to take their video marketing strategies MULTI-CHANNEL. Videos started popping up not only throughout corporate websites, but also in newsletters, affiliate marketing, emails and on social media sites. @ 2010
  31. 31. “As YouTube has evolved, so too has the role of video. This  storytelling medium has progressed from one-to-the- world, to one-to-many, to now, one-to-one, making video stories HIGHLY PERSONALIZED, ENTERTAINING and EFFECTIVE.” JIM DICSO President and Chief Revenue Officer at SundaySky 2010
  32. 32. 2009 2010 2 0 1 1 2012
  33. 33. Viewers watched 75% more videos online in December 2010 than they did in the same month in 2008. By February 2011, more than 82% of the U.S. Internet audience had viewed a video online. 2011
  34. 34. SMARTVIDEOS and the launch of key customer programs in the telecommunications and e-commerce industries. , ,1 0 0 0 0 0 0 0 celebrated the creation of 2011
  35. 35. The first SmartVideo program in the telco space delivered personalized video bills to help AT&T customers better understand their bills and reduce calls to the contact center. “The impact for our company is fewer calls into customer care, shorter calls of those that come in, and enormous satisfaction of the customers.” JOHN DONOVAN Senior Executive Vice President, Technology and Network Operations at AT&T 2011
  36. 36. In the e-commerce space, the first SmartVideo advertising program helped Office Depot use personalized pre-roll ads to effectively bring site abandoners back to OfficeDepot.com. “The coolest thing about SmartVideos are their dynamic nature. With retargeted SmartVideo ads, our customers are returning to the Office Depot site at a very impressive rate. The ROI percentages are higher than any of our display or marketing campaigns combined.” NICOLE FRALEY Former Director, E-commerce Initiatives at Office Depot 2011
  37. 37. 2010 2 0 1 1 2012 2013
  38. 38. Online video continues to entrance Internet users. 180 MILLION users viewed billions of online video and watched an average of 21.9 HOURS of online video content. Mobile video traffic exceeded 50% for the first time. 2012
  39. 39. 52% of the total U.S. population were reached by video ads on an average of 64 TIMES in the month. Internet users watched more than 10 BILLION online video ads. 2012
  40. 40. 2 0 1 1 2012 2013 2014
  41. 41. 188.2 MILLION Americans watched more than 52 BILLION online content videos in December. The number of video ad views reached more than 35.2BILLION and accounted for 40.2% of all videos viewed. 100 MILLION of those total video views were SmartVideo views. , ,01 0 0 0 0 0 0 0 2013
  42. 42. In addition to programs with top telco and retail players, SundaySky enters the insurance industry. Insurers like Liberty Mutual adopt SmartVideo to support new customer onboarding. “By nature, insurance is a low engagement product. You have limited opportunities throughout the customer journey to reach out and engage with your customers. The focus has to be on providing great experiences throughout the initial welcome and entire lifecycle.” BRIAN PICCOLO Manager, Digital Strategic Services at Liberty Mutual 2013
  43. 43. 2 0 1 1 2012 2013 2014
  44. 44. 196.5 million Americans watched online content videos in August 2014. YouTube and Facebook continued to be the TOP SITES where users watched video. 2014
  45. 45. For the first time, online ad revenue surpassed that of TV. U.S. Internet users viewed 26.9 BILLION video ads in January, a massive 195.6% INCREASE over the same period in 2013. 2014
  46. 46. “Look at the confluence of people naturally aggregating so that they can be consistently relevant, as well as video being an opportunity to make more money. That union and monetization is driving everything we’re seeing right now in the video ad market.” MARK FLAHARTY EVP of Advertising at SundaySky 2014
  47. 47. SmartVideoviewssurpassed300 MILLION –addingmorethan100 millionviewsin10months. Forresterreports49%ofallonline adultsgloballyarenow“always addressable,”meaningmarketers haveahardertimereaching consumerswithadifferentiated, engagingmessage. 2014
  48. 48. So, SundaySky launched the SmartVideo Lifecycle Marketing Platform at the 2014 SmartVideo Summit to empower marketers to tell engaging and effective stories with personalized video throughout the customer lifecycle.  2014
  49. 49. There was a SURGE IN PERSONALIZED VIDEO CREATION for consumers as more companies seek ways to leverage their user data and engage users on an individual level: Facebook, Instagram and Google created personalized “look-back” videos and the NFL announced NFL Now, a personalized video service for football fans. 2014
  50. 50. 2 0 1 1 2012 2013 2014 2015
  51. 51. WHAT’S NEXT?
  52. 52. Online video growth will continue. Forrester predicts 90% of the online population will regularly watch online video by 2017. Mobile will be a driving factor here – Cisco forecasts mobile video will represent 69% of mobile traffic by 2018. 2015
  53. 53. More companies will learn how and when to use the massive amounts of data they’ve collected to deliver personalized experiences to their customers. Consumers will come to expect to be addressed on a personal, individual level, and companies that don’t adapt at every customer interaction will suffer. 2015
  54. 54. “Moving forward data will have a larger influence on content creation. For example, Netflix’s House of Cards was the first show created according to big data analysis. Netflix analyzed its database of viewers and tailored the script, casting decisions and arc of the stories based on what worked previously. The two worlds of data and creative will mesh even more as brands become more informed on data in terms of viewer interaction.” GUY ATZMON Vice President of Creative at SundaySky 2015
  55. 55. If you had a chance to speak to every prospect and customer about your brand on a personal level, why wouldn’t you take it?   2015
  56. 56. 229 West 36th St. Floor 2, New York, NY 10018 www.sundaysky.com | T 212.929.8111 SundaySky’s personalized video marketing platform, SmartVideo Cloud, enables brands to deliver scalable one-to-one video experiences that foster long-term customer relationships. The SmartVideo Cloud empowers marketers to easily create, manage and optimize real-time personalized video programs throughout the customer lifecycle. AT&T, Comcast, Allstate and other industry-leading brands partner with SundaySky to engage prospective and current customers, resulting in higher revenue, lower costs and deeper loyalty. SundaySky is headquartered in New York with offices in Tel Aviv, London and Tokyo. ABOUT SUNDAYSKY Sources: comScore | AccuStream | Pingdom | Cisco | IAB | Mashable

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