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Ohio Academy of Nutrition and Dietetics
96th Annual Conference
May 18, 2017
Sunnie Southern, MS, RDN, LDN
Founder and CEO, Viable Synergy, LLC
ViableSynergy.com
@SunnieSouthern
The Digital Health Revolution and Opportunities for
Dietitians to Lead
#OANDCLE2017
1
What is a hash tag and why should I
care:
u  In social media, the pound sign (or hash)
turns any word or group of words that
directly follow it into a searchable link
o  Organize content
o  Track discussion topics based on those
keywords
u  If you want to make it easy for us all to
find your posts about the conference
include #OANDCLE2017
u  Sample Tweets have been provided on
several slides to help you get started
Our Digital Health Revolution Starts Here
Conference hash tag: #OANDCLE2017
Great to be in #Cleveland for #OANDCLE2017
2
We Still Have to Follow Rules
But that’s a conversation for another day.
Please do keep in mind your corporate policies
related to patient privacy and corporate security.
3
We Live in a Digitally Connected Global Community
The World is at Our Fingertips
& Those of Our Patients
Dietitians are leading the #DigitalHealthRevolution from
#Cleveland #OANDCLE2017 4
The Internet is the Communication Highway
Connecting Every Business and Individual Around the World
5
Sources: SmartInsights, Hootsuite, and Statistica
Content is the Currency Fueling the
Digital Revolution- Jump IN!
•  27 million pieces of content are shared each day
•  329 million people read blogs each month
•  Content from reputable source is most shared
•  90% of users listen to recommendations shared from friends
•  50% of the time spent online is with content, and additional 30% of
time on social channels where content can be shared
Sources: AOL and Neilson 2012, Blogging Org 2012, UCLA 2012, Voltier Digital 2012
Our voice needs to be heard!
Post your content
Share relevant articles
Join the conversation
Content is the currency fueling the #digitalhealthrevolution.
#Dietitians are jumping in! #OANDCLE2017
6
Social Media is Catalyst for Engagement & Action
#Dietitians go to the ends of the earth and the internet to help
#patients achieve their goals. #OANDCLE2017
79%
Source: Pew Research 2016 and You Tube
24% 31% 29% 50%
% of Internet Users
A great way to reach current patients, potential patients,
and grow our practices is right at our fingertips
7
Social Media is Used Across the US Population
8
Age 18 -65+
Race Gender
Income Education Community
Source: Pew Research Social Media Fact Sheet. 1/12/2017
69% of the American Public Using at Least 1 Social Media Site as of Nov. 2016
Social Media Usage Continues to Grow
9
Source: Pew Research. Social Media Fact Sheet. 2017
Translating Digital Tools into
Healthcare Value
10
11
What is Digital Health?
Digital health is defined as the “use of information and
communications technologies to improve human health, healthcare
services, and wellness for individuals and across populations.”
Source: Kostkova P. Frontiers in Public Health. NLM 2015
#Dietitians use #digital tools to engage and inform peers
and patients. Jump in! #OANDCLE2017
Digital Health Adoption Across Generations
12
Source: Rock Health 50 things we now know about digital health consumers 2017
Google (Search Engines) are
the New Front Door to
Healthcare
13
14
Patient
Search
Engine
(Google, Bing,
Yahoo)
77%
Specialized
Health Info. Sites
(WebMD)
13%
General Site
(Wikipedia)
2%
Social Media
1%
How & Where We Search for Health Information
According to Pew Research (@Pewinternet) 77% of internet users use
search engines to search for health info #OANDCLE2017
Source: Pew Research 2013
No Need to be Overwhelmed
15
Let’s Break it Down
16
Accompany The Patient Along the Journey
Prevention Encounter Management
Lead the Organization Across the Continuum
Let’s Break it Down
17
Wellness and Prevention
Prevention Encounter Management
18
Dietitians Can Play a Significant Role in Disease Prevention
80% 80%
40%
Heart Disease and Stroke Type 2 Diabetes Cancer
U.S. CDC Estimates Eliminating Poor Diet, Inactivity, &
Smoking Could Prevent:
Eliminating poor diet, inactivity, & smoking could prevent 80% of
#heartdisease, #stroke, & type 2 #diabetes #OANDCLE2017
19
The World’s 3.2 Billion Workers are Increasingly Unwell
Source: ILO WHO; Gallup; Gallup-Healthways; Towers-Watson; Tampere University of Technology/
Workplace & Safety. Institute Singapore/ VTT Technical Research Centre of Finland.
© Global Wellness Institute. Originally published in The Future of Wellness at Work. 2016
20
Global Wellness Economy: $3.7 trillion in 2015
Good nutrition is critical to health & wellness. #Dietitians are the
trusted nutrition professionals #OANDCLE2017
21
Digital Tools for
Wellness and Prevention
22
Digital Tools Are Attracting Significant Investment and Users
in Wellness and Prevention
Sources: Startup Health 2016, Ticbiomed 2016
259K mHealth Apps in Major App Stores
What are your favorite #digitalhealth apps? #OANDCLE2017
$7.9 Billion invested in Digital Health in 2016
23
Corporate Wellness Digital Tools
Corporate Wellness
PlatformsWearables
Nutrition
Coaching
Social MediaApps
24
Gamification
Campaign
Manager
Clinical Encounters / Patient Visits
Prevention Encounter Management
25
Millions of People Need Our Help
133M
US Patients w/
Chronic Conditions
Source: National Health Council, Fight Chronic Disease
45% of U.S.
Has at least 1
Chronic Condition
45% of US population has a chronic condition. Better nutrition can
reduce risks & improve outcomes. See a #dietitian to learn more
#OAND2017
26
Chronic Diseases Account for
86% of Healthcare Costs
86%
Source: Partnership to Fight Chronic Disease 2007
Chronic diseases account for 86% of healthcare costs. #Dietitians
can help peers and #patients improve outcomes. #OAND201727
Chronic Diseases Responsible for
7 out of 10 Deaths/ Year
WOW! Chronic conditions are responsible for 7 out of 10 deaths.
#OANDCLE2017
Source: Partnership to Fight Chronic Disease 2007
28
Digital Tools for
Patient Encounters
#Dietitians use digital tools to make individual encounters more
meaningful. #OANDCLE2017 29
Population Health: Use Data & Tools to Drive Decisions
Determine Where
Can We Help:
Data Mining &
Analytics
Where
Find Who Needs
Help:
Report
Generation
Who
Reach Who
Needs Help:
Outreach,
Education,
Engagement,
Follow-up
Reach
30
Making Individual Encounters More Meaningful
Data Mining
Mine the data for
patients out of
range and flag
them in the EHR
Identify
Patient Health
Records/ Patient
Portals
On Demand
information access
for patients and
digital HIPAA
compliant 2-way
communication
Access
Electronic Health
Records (EHR)
Use tools to
reduce note
taking time
Document
31
Management
Prevention Encounter Management
32
US Spends up to $289 Billion as a result of non-adherence to medications
Costs of Non-Adherence: $289 Billion*
Source: Annals of Internal medicine 2012
u  Suggestions for what can be done:
o  Effective case management/ care coordination increased
medication adherence among patients with hypertension, heart
failure, depression and asthma
o  Education and behavioral support via phone calls, mailings, and
videoconferences improved adherence in high-cholesterol, high
blood pressure, heart failure and heart attack patients
o  Providing clinician access to compliance data
33
Digital Tools for
Improving
Condition Management
Dietitians use digital tools to help people #staywell wherever they
are. #OANDCLE2017 34
Helping People Stay Well Where Ever They Are
Video
Conferencing
Enable patients
to “see” you from
home or office
At Home
Remote
Monitoring
Make it easy to
share weights,
activity level, or
even blood sugars
Remotely
Secure Email and
Texting
Make it easy to
reconnect to
answer a quick
question or
reminder
On The Go
35
Summary
36
u  We, dietitians, are needed now more than ever
u  There are more opportunities than ever to engage peers and
patients at home and around the world
u  Digital tools put the world at our fingertips and those of our patients
Summary
37
Ways to Engage and Lead
u  Patients and peers:
o  Join online conversation where
they are
o  Capitalize on digital tools to
engage peers and patients in
relevant ways
§  Create a blog
§  Create professional Facebook
page (78% of US is there)
§  Start a Facebook or Linked in
group
§  Host a Twitter Chat
u  Organization and peers:
o  Use data to define, deploy, and
measure priorities
o  Make the data meaningful and
actionable
o  Develop organizational
strategizes for engaging
patients where ever they are, at
home, at work, in the hospital,
in the clinic, online, on the go,
or chatting online with friends
#Dietitians use digital tools to engage patients and peers where ever
they are in the office, at home, and on the go. #OANDCLE201738
u  If you are a writer or content creator,
we want to partner with you
o  You contribute the content, we’ll bring
the customers and share the revenue
o  Learn more and sign-up:
ViableSynergy.com/ Solutions/
HealthContentHub
Learn More & Engage with Us
@SunnieSouthern Sunnie Southern Sunnie Southern
Cleveland/ Akron, Ohio
ViableSynergy.com
39
It is the best time to be a
dietitian in this
WONDERFUL world!
It is the best time to be a #dietitian in this WONDERFUL world!
#OANDCLE2017 40
The Digital Health Revolution and Opportunities for
Dietitians to Lead
Ohio Academy of Nutrition and Dietetics
96th Annual Conference
May 18, 2017
Sunnie Southern, MS, RDN, LDN
Founder and CEO, Viable Synergy, LLC
ViableSynergy.com
@SunnieSouthern

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Digital Health Revolution and the Opportunity for Dietitians to Lead

  • 1. Ohio Academy of Nutrition and Dietetics 96th Annual Conference May 18, 2017 Sunnie Southern, MS, RDN, LDN Founder and CEO, Viable Synergy, LLC ViableSynergy.com @SunnieSouthern The Digital Health Revolution and Opportunities for Dietitians to Lead #OANDCLE2017 1
  • 2. What is a hash tag and why should I care: u  In social media, the pound sign (or hash) turns any word or group of words that directly follow it into a searchable link o  Organize content o  Track discussion topics based on those keywords u  If you want to make it easy for us all to find your posts about the conference include #OANDCLE2017 u  Sample Tweets have been provided on several slides to help you get started Our Digital Health Revolution Starts Here Conference hash tag: #OANDCLE2017 Great to be in #Cleveland for #OANDCLE2017 2
  • 3. We Still Have to Follow Rules But that’s a conversation for another day. Please do keep in mind your corporate policies related to patient privacy and corporate security. 3
  • 4. We Live in a Digitally Connected Global Community The World is at Our Fingertips & Those of Our Patients Dietitians are leading the #DigitalHealthRevolution from #Cleveland #OANDCLE2017 4
  • 5. The Internet is the Communication Highway Connecting Every Business and Individual Around the World 5 Sources: SmartInsights, Hootsuite, and Statistica
  • 6. Content is the Currency Fueling the Digital Revolution- Jump IN! •  27 million pieces of content are shared each day •  329 million people read blogs each month •  Content from reputable source is most shared •  90% of users listen to recommendations shared from friends •  50% of the time spent online is with content, and additional 30% of time on social channels where content can be shared Sources: AOL and Neilson 2012, Blogging Org 2012, UCLA 2012, Voltier Digital 2012 Our voice needs to be heard! Post your content Share relevant articles Join the conversation Content is the currency fueling the #digitalhealthrevolution. #Dietitians are jumping in! #OANDCLE2017 6
  • 7. Social Media is Catalyst for Engagement & Action #Dietitians go to the ends of the earth and the internet to help #patients achieve their goals. #OANDCLE2017 79% Source: Pew Research 2016 and You Tube 24% 31% 29% 50% % of Internet Users A great way to reach current patients, potential patients, and grow our practices is right at our fingertips 7
  • 8. Social Media is Used Across the US Population 8 Age 18 -65+ Race Gender Income Education Community Source: Pew Research Social Media Fact Sheet. 1/12/2017
  • 9. 69% of the American Public Using at Least 1 Social Media Site as of Nov. 2016 Social Media Usage Continues to Grow 9 Source: Pew Research. Social Media Fact Sheet. 2017
  • 10. Translating Digital Tools into Healthcare Value 10
  • 11. 11 What is Digital Health? Digital health is defined as the “use of information and communications technologies to improve human health, healthcare services, and wellness for individuals and across populations.” Source: Kostkova P. Frontiers in Public Health. NLM 2015 #Dietitians use #digital tools to engage and inform peers and patients. Jump in! #OANDCLE2017
  • 12. Digital Health Adoption Across Generations 12 Source: Rock Health 50 things we now know about digital health consumers 2017
  • 13. Google (Search Engines) are the New Front Door to Healthcare 13
  • 14. 14 Patient Search Engine (Google, Bing, Yahoo) 77% Specialized Health Info. Sites (WebMD) 13% General Site (Wikipedia) 2% Social Media 1% How & Where We Search for Health Information According to Pew Research (@Pewinternet) 77% of internet users use search engines to search for health info #OANDCLE2017 Source: Pew Research 2013
  • 15. No Need to be Overwhelmed 15
  • 16. Let’s Break it Down 16
  • 17. Accompany The Patient Along the Journey Prevention Encounter Management Lead the Organization Across the Continuum Let’s Break it Down 17
  • 18. Wellness and Prevention Prevention Encounter Management 18
  • 19. Dietitians Can Play a Significant Role in Disease Prevention 80% 80% 40% Heart Disease and Stroke Type 2 Diabetes Cancer U.S. CDC Estimates Eliminating Poor Diet, Inactivity, & Smoking Could Prevent: Eliminating poor diet, inactivity, & smoking could prevent 80% of #heartdisease, #stroke, & type 2 #diabetes #OANDCLE2017 19
  • 20. The World’s 3.2 Billion Workers are Increasingly Unwell Source: ILO WHO; Gallup; Gallup-Healthways; Towers-Watson; Tampere University of Technology/ Workplace & Safety. Institute Singapore/ VTT Technical Research Centre of Finland. © Global Wellness Institute. Originally published in The Future of Wellness at Work. 2016 20
  • 21. Global Wellness Economy: $3.7 trillion in 2015 Good nutrition is critical to health & wellness. #Dietitians are the trusted nutrition professionals #OANDCLE2017 21
  • 22. Digital Tools for Wellness and Prevention 22
  • 23. Digital Tools Are Attracting Significant Investment and Users in Wellness and Prevention Sources: Startup Health 2016, Ticbiomed 2016 259K mHealth Apps in Major App Stores What are your favorite #digitalhealth apps? #OANDCLE2017 $7.9 Billion invested in Digital Health in 2016 23
  • 24. Corporate Wellness Digital Tools Corporate Wellness PlatformsWearables Nutrition Coaching Social MediaApps 24 Gamification Campaign Manager
  • 25. Clinical Encounters / Patient Visits Prevention Encounter Management 25
  • 26. Millions of People Need Our Help 133M US Patients w/ Chronic Conditions Source: National Health Council, Fight Chronic Disease 45% of U.S. Has at least 1 Chronic Condition 45% of US population has a chronic condition. Better nutrition can reduce risks & improve outcomes. See a #dietitian to learn more #OAND2017 26
  • 27. Chronic Diseases Account for 86% of Healthcare Costs 86% Source: Partnership to Fight Chronic Disease 2007 Chronic diseases account for 86% of healthcare costs. #Dietitians can help peers and #patients improve outcomes. #OAND201727
  • 28. Chronic Diseases Responsible for 7 out of 10 Deaths/ Year WOW! Chronic conditions are responsible for 7 out of 10 deaths. #OANDCLE2017 Source: Partnership to Fight Chronic Disease 2007 28
  • 29. Digital Tools for Patient Encounters #Dietitians use digital tools to make individual encounters more meaningful. #OANDCLE2017 29
  • 30. Population Health: Use Data & Tools to Drive Decisions Determine Where Can We Help: Data Mining & Analytics Where Find Who Needs Help: Report Generation Who Reach Who Needs Help: Outreach, Education, Engagement, Follow-up Reach 30
  • 31. Making Individual Encounters More Meaningful Data Mining Mine the data for patients out of range and flag them in the EHR Identify Patient Health Records/ Patient Portals On Demand information access for patients and digital HIPAA compliant 2-way communication Access Electronic Health Records (EHR) Use tools to reduce note taking time Document 31
  • 33. US Spends up to $289 Billion as a result of non-adherence to medications Costs of Non-Adherence: $289 Billion* Source: Annals of Internal medicine 2012 u  Suggestions for what can be done: o  Effective case management/ care coordination increased medication adherence among patients with hypertension, heart failure, depression and asthma o  Education and behavioral support via phone calls, mailings, and videoconferences improved adherence in high-cholesterol, high blood pressure, heart failure and heart attack patients o  Providing clinician access to compliance data 33
  • 34. Digital Tools for Improving Condition Management Dietitians use digital tools to help people #staywell wherever they are. #OANDCLE2017 34
  • 35. Helping People Stay Well Where Ever They Are Video Conferencing Enable patients to “see” you from home or office At Home Remote Monitoring Make it easy to share weights, activity level, or even blood sugars Remotely Secure Email and Texting Make it easy to reconnect to answer a quick question or reminder On The Go 35
  • 37. u  We, dietitians, are needed now more than ever u  There are more opportunities than ever to engage peers and patients at home and around the world u  Digital tools put the world at our fingertips and those of our patients Summary 37
  • 38. Ways to Engage and Lead u  Patients and peers: o  Join online conversation where they are o  Capitalize on digital tools to engage peers and patients in relevant ways §  Create a blog §  Create professional Facebook page (78% of US is there) §  Start a Facebook or Linked in group §  Host a Twitter Chat u  Organization and peers: o  Use data to define, deploy, and measure priorities o  Make the data meaningful and actionable o  Develop organizational strategizes for engaging patients where ever they are, at home, at work, in the hospital, in the clinic, online, on the go, or chatting online with friends #Dietitians use digital tools to engage patients and peers where ever they are in the office, at home, and on the go. #OANDCLE201738
  • 39. u  If you are a writer or content creator, we want to partner with you o  You contribute the content, we’ll bring the customers and share the revenue o  Learn more and sign-up: ViableSynergy.com/ Solutions/ HealthContentHub Learn More & Engage with Us @SunnieSouthern Sunnie Southern Sunnie Southern Cleveland/ Akron, Ohio ViableSynergy.com 39
  • 40. It is the best time to be a dietitian in this WONDERFUL world! It is the best time to be a #dietitian in this WONDERFUL world! #OANDCLE2017 40
  • 41. The Digital Health Revolution and Opportunities for Dietitians to Lead Ohio Academy of Nutrition and Dietetics 96th Annual Conference May 18, 2017 Sunnie Southern, MS, RDN, LDN Founder and CEO, Viable Synergy, LLC ViableSynergy.com @SunnieSouthern