The document contains the resume of Surya Prasanna Malladi which outlines his 4.8 years of experience as a senior functional analyst testing web applications and Oracle ERP systems. It details his technical skills in areas like SQL, HTML, ASP.Net, Oracle, and testing tools. It also lists his work history on various projects for clients like Cisco and VMWare testing applications related to order management, inventory, asset recovery, and more.

1. Surya Prasanna Malladi
E-Mail: suryaprasannakolachala@gmail.com
Hand phone: 91-9581177734
Professional Summary:
 4.8 years of experience in the IT industry and expertise in Functional Testing of Web
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applications, Oracle EBS for Service supply chain, Order management and Inventory domains.
 Working as Senior Functional Analyst for Enterprise Resource Planning Application Projects .
 Steep knowledge of multiple types of testing, software development lifecycle (SDLC) and STLC.
Worked on various phases of STLC like Requirements Analysis, Test Planning, Test Analysis, Test
Design, Test Construction and Verification, Test Execution, Bug Reporting, Final Testing.
 Comprehensive knowledge of developing test scripts and plans for both web and oracle 11.5.10
e-business applications.
 Extensive knowledge of analyzing functional requirements and Quality Center (QC) tool , CMT.
 Hands on experience in monitoring comprehensive testing scripts .
 In-depth knowledge of the methods and standards of Oracle application testing.
 Proficient in communicating professionally with strong troubleshooting skills .
 Handle the tasks of planning testing strategies and identifying software issues .
 Perform the tasks of communicating with clients for managing test data and ensure that it meets
the requirements from customer point of view.
 Handle responsibilities of evaluating design specifications and review functional procedures .
 Responsible for managing and executing Oracle Apps planning and testing procedures .
 Perform the task of writing test case reports and logging defects by utilizing test directory tools .
 Performed responsibilities of defect tracking and identifying requirements of manual testing.
 Handled responsibilities of conducting functional testing of software functionality.
 Handled Smoke and Sanity Tests.
 Profound experience in preparing Estimations, Test Plans, Test scenarios, Test cases, Exit
reports, QA Signoff, Status reports (Daily, Monthly, Weekly),Preparation of Monthly metrics and
Ops metrics.
 Ability to deliver under pressure, qui ck leaner and Self-motivator.
 Ability to grasp new concepts and apply them.
 Experience in sharing best practices with team members to contribute & enhance the quality
and efficiency of customer support. Ensure the highest level of customer satisfaction by
understanding and identifying the customers need, building and maintaining strong work
relationships
 Conducted knowledge sharing sessions. Regulated risk approach for testing.
 Worked for Clients: Cisco, VMWare
Education
Degree University Year of Passing Percentage
B.Tech JNTU 2008 69
Intermediate Board of Intermediate 2004 82
10th SSC 2002 75
Experience
Organization Designation Duration
Prolifics Sr. Functional Analyst 01/2014-till date
Mahindra Satyam Sr. Test engineer 03/2010 – 12/2013

2. Awards/Appreciations:
 Received Bravo award from Mahindra Satyam.
 Consistent STAR performer award from Mahindra Satyam for the last 2 years.
 Best Performer award from CISCO Client
Technical Skills:
Operating Systems Dos, Win xp ,Win 7,MAC
Languages C,C++,VB.Net,ASP.Net, SQL
Databases Oracle 8i and 9i
Web Related HTML,ASP.Net
Tools & Utilities QC,CMT
ERP Knowledge SSC Modules(Oracle Order Management, Inventory, Purchasing, Planning),
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SRM Module, Entitlement Module, General Ledger, Accounts Payables,
Accounts Receivables,B2B,Oracle 11i ,XML file processing for order creation,
CSV file consolidation of contracts, Service contracts
Trainings:
Sl# Title Location Organized by Duration
1. Testing Training, STLC Hyderabad Mahindra Satyam 1 week
2. Fundamental Concepts in IT
(DBMS, C)
Hyderabad Mahindra Satyam 2 weeks
3. .Net Hyderabad Mahindra Satyam 3 Months
4. ISTQB Training Hyderabad Mahindra Satyam 1 Week
Contribution:
As a Senior Functional Analyst, was responsible for
 Analysis of the specifications and requirements provided by the clients
 Preparation of QA scope, Estimations, Test plan, Test Scenarios, Exit reports, QA Signoff
 Design and Review of Test Cases and Test Data for detailed Requirement Specifications.
 Test Requirements Mapping to Test Cases(Traceability Matrix)
 Allocation of work, coordinating with team members.
 Functional and regression testing.
 Adding and Tracking Defects in QC
 Interacting with client regarding the status and issues
 Responsible for overseeing the Quality documents related to the project.
 Preparation of metrics and status reports.
 Project planning and estimation
 Preparation of all project related documents
 Coordinating with Onsite and Offshore team in preparing & confirming Acceptance Criteria
 Preparation of daily, weekly and monthly metrics release wise for all project
Work History:

3. 1. Project Name : VSPP No touch renewals
Client VMWare
Role Team member
Organization Prolifics
Duration Jan 2014-April 2014
Team Size 4
Environment Manual testing(Functional and Regression)
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Database : Toad 9.0
Tools : CMT,BPEL,EBS 11i
OS : Win 7
Project Description
The objective of the VSPP No touch renewals initiative is to provide details of the functional
requirements related to EDI process in order to let partners submit VSPP orders via EDI and enable Auto
booking of the same by validating few rules as per the existing business processes and for supporting
the transition of the partners to submit the VSPP order via EDI, enable auto-booking of VSPP Purchase
Orders, and improve VSPP reporting capability.
2. Project Name : Contracts-Renewals No touch
Client VMWare
Role Team member
Organization Prolifics
Duration April 2014-Till date
Team Size 6
Environment Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :CMT,BPEL,EBS 11i
OS : Win 7
Project Description
This project is focused on adding value to the VMware organization by delivering automation to the
renewals team so that there is a reduction in level of manual ac tivity required for specific contracts, to
support the growth in renewals transactional volumes.
Through this project, there will be increase in contract renewal booking capacity and scalability with the
goal to support growing license and support renewal volumes with flat headcount for Global Order
Management. We will also improve efficiency, order and billing integrity, and shorten the renewals
processing cycle time by automating the validation and renewals steps.
3. Project Name : Order management-SVO(Service ordering tool)
Client CISCO
Role SME
Organization Mahindra Satyam
Duration June 2010 - Till date
Team Size 6

4. Environment
(with skill versions)
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Software
Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP(OM and Inventory
modules),B2B,Oracle apps 11i
OS : MAC, Win XP, Win 7
Project Description
This web application provides tools and resources to streamline the service and parts logistics
inquiries. SVO is an online Service Order Request Tool used to request replacements for units covered
under warranty or service contract or for ordering billable service replacements (service orders not
covered under warranty or service contract). The SVO tool requires access to be granted before the tool
may be used.
4. Project Name : Inventory Planning and Repair
Client CISCO
Role SME
Organization Mahindra Satyam
Duration March 2010-June 2012
Team Size 3
Environment
Software
Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP(Inventory module), Oracle apps 11i,
B2B
OS : Win XP, MAC, Win 7
Project Description
Project aims at verifying the enhancements made to Inventory, Planning and OM modules to satisfy the
requirements of Cisco.
5. Project Name : Tandberg
Client CISCO
Role SME
Organization Mahindra Satyam
Duration March 2010-June 2012
Team Size 3
Environment
Software
Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP,B2B
OS : MAC, Win XP, Win 7, B2B
Project Description

5. Purpose of the proposed Tandberg / Cisco service event licensing integration project is to enable
customers to have the software licensing keys by the time the hardware replacement device is received
without requiring the customer to open 2 service requests and provide the same information to Cisco
twice. This capability will function for all Tandberg licenses (option keys and SW release keys) as well as
be implemented to potentially support any/all other Cisco HW products with licensing so that all
Tandberg Hardware PIDs associated with Software license Re-Hosting should be supported by SWIFT RMA
Re-Hosting Portal (SLFEXT).
6. Project Name : C3RU
Client CISCO
Role SME
Organization Mahindra Satyam
Duration January 2011-Till date
Team Size 3
Environment
Software
Manual testing(Functional and Regression)
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Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP,B2B
OS : MAC, Win XP, Win 7, B2B
Project Description
The purpose of the SVO RU process is to allow order creation and management to continue Order
creation during downtime and avoid users having to manually reenter orders into production after
downtime activities are complete. The process involves allowing internal users to utilize the SVO tools
for orders management (i.e. order placement, mgmt of newly placed orders, vendor communication, etc..)
pointed to a production db copy (RU) during the downtime. Orders are managed through dispatch and
stopped at pick release. Following the downtime, the RU created orders are replayed back into
production before the C3 application is released to business users. The process of auto replaying orders
eliminates many man hours of manual downtime order reentry. Verification of the replayed orders are
done and user can continue with the remaining transactions.
7. Project Name: ART-Asset recovery tool
Client CISCO
Role SME
Organization Mahindra Satyam
Duration September 2010-August 2011
Team Size 3
Environment
(with skill versions)
Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP
OS : MAC, Win XP, Win 7
Project Description:
The Asset Recovery Tool (ART Tool) is a Web-based program that allows the user to track, manage, and
follow up on customer trade-in, product, and service returns. Through the ART Tool, the user can record

6. details of the asset recovery process, manage contact notes, trigger e-mail notifications to customers,
and write off an RMA.
8. Project Name : ALC-Address logic compliance
Client CISCO
Role SME
Organization Mahindra Satyam
Duration September 2012-December 2012
Team Size 3
Environment Manual testing(Functional and Regression)
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Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP
OS : MAC, Win XP, Win 7
Project Description
For Non-Contracted/ Warranty RMA orders, the Bill -To address used should comply to the ship-to
country legal requirements. Cisco Inc., associated with Cisco internal company names such as “Cisco
TAC Customer”, “Cisco Warranty Customer” can’t be used as a “Bill -To” party or ‘Ship-To’ party with
customer address. Continued use as Bill -To or Ship-To will cause significant risk, and exposure
regarding PE (permanent establishment), Taxes and Liability, loss of import/export privileges and in
some countries imprisonment.
9. Project Name : Duty manager tool
Client CISCO
Role Team member
Organization Mahindra Satyam
Duration September 2012-November 2012
Team Size 3
Environment Manual testing(Functional and Regression)
Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP
OS : MAC, Win XP, Win 7, B2B
Project Description
This application aims to make easier for Cisco employees to find the correct escalation point, with better
user interface.
10. Project Name : Command Center
Client CISCO
Role SME
Organization Mahindra Satyam

7. Duration Jan 2013-Till date
Team Size 5
Environment Manual testing(Functional and Regression)
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Database : Toad 9.0
Tools :HP Quality Center, Oracle ERP, B2B
OS : MAC, Win XP, Win 7
Project Description
The objective of the GSSC Command Center initiative is to build an intelligent business and technical
architecture that enables efficient virtual coordination and decision control to manage standard
operations and to address critical events as they occur within Cisco’s extended Service Supply Chain.