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Prototype	
  &	
  Test	
  
Susan	
  Cox-­‐Smith	
  
Design	
  Thinking:	
  Assignment	
  3	
  
Interview	
  Subject 	
  	
  
“John”	
  
	
  
John	
  is	
  a	
  man	
  in	
  his	
  mid-­‐
for=es;	
  he	
  has	
  two	
  degrees,	
  
Business	
  and	
  Economics,	
  but	
  
has	
  been	
  out	
  of	
  work	
  in	
  the	
  
field	
  of	
  Customer	
  Service	
  and	
  
Sales	
  for	
  over	
  two	
  years.	
  He	
  
returned	
  to	
  school	
  to	
  get	
  IT	
  
cer=fica=ons,	
  with	
  the	
  hope	
  
that	
  his	
  prior	
  experience	
  will	
  
help	
  him	
  find	
  a	
  posi=on	
  in	
  his	
  
new	
  career	
  path	
  in	
  IT	
  
maintenance	
  and	
  
management.	
  
Problem	
  Statement	
  
Older	
  students	
  who	
  return	
  to	
  school,	
  either	
  to	
  enhance	
  skills	
  or	
  
to	
  shiN	
  career	
  path	
  or	
  profession,	
  are	
  oNen	
  excluded	
  as	
  viable	
  
job	
  candidates	
  by	
  poten=al	
  employers	
  because	
  their	
  skills	
  and	
  
experience	
  do	
  not	
  fit	
  neatly	
  into	
  current	
  assessment	
  standards	
  
u=lized	
  by	
  employers	
  to	
  iden=fy	
  those	
  they	
  would	
  deem	
  to	
  have	
  
the	
  appropriate	
  skills	
  necessary	
  to	
  fill	
  their	
  open	
  posi=ons.	
  
Idea	
  Selection	
  
1.  Standardiza+on	
  of	
  Terms	
  and	
  Descrip+ons—Standard	
  Skills	
  Taxonomies	
  
Rather	
  than	
  try	
  to	
  implement	
  a	
  Na=onal	
  (or	
  Global)	
  database	
  for	
  employment,	
  it	
  might	
  be	
  more	
  effec=ve	
  to	
  
establish	
  and	
  delegate	
  (possibly	
  legislate?)	
  specific	
  terminology	
  for	
  use	
  in	
  both	
  Employment	
  Pos=ngs	
  and	
  Job	
  
Descrip=ons.	
  This	
  will	
  help	
  both	
  employers	
  and	
  job	
  seekers	
  speak	
  a	
  common	
  language	
  and	
  eradicate	
  some	
  of	
  the	
  
opaqueness	
  inherent	
  in	
  Key	
  Word	
  Search	
  algorithms	
  and	
  other	
  screening	
  methods	
  being	
  u=lized	
  today	
  to	
  screen	
  
candidates.	
  
	
  
2.  Employer	
  Sponsorship	
  of	
  Long-­‐Term	
  Unemployed	
  for	
  Career	
  Change	
  Educa=on	
  to	
  fill	
  
needed	
  posi=ons	
  requiring	
  similar	
  skills	
  and	
  experience	
  
Employers	
  with	
  specific	
  needs	
  could	
  pre-­‐employ	
  and	
  sponsor	
  job	
  candidates	
  with	
  similar	
  skills	
  and	
  experience	
  
and	
  allow	
  them	
  =me	
  and	
  scholarship	
  opportuni=es	
  to	
  train	
  for	
  the	
  posi=ons	
  most	
  needing	
  to	
  be	
  filled	
  by	
  the	
  
employer.	
  Students	
  already	
  in	
  school	
  could	
  also	
  take	
  advantage	
  of	
  the	
  pre-­‐employment	
  scheme	
  by	
  applying	
  for	
  
posi=ons	
  which	
  would	
  be	
  wai=ng	
  for	
  them	
  when	
  they	
  graduate.	
  
	
  
3.  Disrupt	
  the	
  “Perfect	
  Candidate”	
  Scenario	
  
Employers	
  have	
  become	
  obsessed	
  with	
  finding	
  the	
  perfect	
  candidate	
  for	
  every	
  posi=on.	
  They	
  want	
  someone	
  who	
  
has	
  done	
  the	
  exact	
  job	
  before,	
  and	
  generally	
  want	
  to	
  pay	
  less	
  and	
  extract	
  more	
  =me	
  and	
  effort	
  from	
  the	
  worker.	
  
This	
  has	
  become	
  more	
  and	
  more	
  difficult	
  and	
  is	
  especially	
  challenging	
  for	
  older	
  students	
  making	
  a	
  career	
  change	
  
and	
  devo=ng	
  =me	
  and	
  money	
  to	
  educa=on	
  and	
  skills	
  training	
  in	
  their	
  area	
  of	
  interest.	
  These	
  students	
  may	
  be	
  
entry	
  level	
  in	
  their	
  new	
  chosen	
  field,	
  but	
  bring	
  great	
  experience	
  and	
  skill,	
  oNen	
  in	
  highly	
  compa=ble	
  ways.	
  Finding	
  
ways	
  to	
  reposi=on	
  these	
  students	
  as	
  having	
  great	
  poten&al	
  for	
  being	
  a	
  perfect	
  match	
  would	
  be	
  a	
  game	
  changer.	
  
Idea	
  I	
  
Disrupt	
  the	
  “Perfect	
  Candidate”	
  Scenario	
  
Employers	
  have	
  become	
  obsessed	
  with	
  finding	
  the	
  perfect	
  candidate	
  for	
  every	
  posi=on.	
  They	
  want	
  someone	
  who	
  
has	
  done	
  the	
  exact	
  job	
  before,	
  and	
  generally	
  want	
  to	
  pay	
  less	
  and	
  extract	
  more	
  =me	
  and	
  effort	
  from	
  the	
  worker.	
  
This	
  has	
  become	
  more	
  and	
  more	
  difficult	
  and	
  is	
  especially	
  challenging	
  for	
  older	
  students	
  making	
  a	
  career	
  change	
  
and	
  devo=ng	
  =me	
  and	
  money	
  to	
  educa=on	
  and	
  skills	
  training	
  in	
  their	
  area	
  of	
  interest.	
  These	
  students	
  may	
  be	
  
entry	
  level	
  in	
  their	
  new	
  chosen	
  field,	
  but	
  bring	
  great	
  experience	
  and	
  skill,	
  oNen	
  in	
  highly	
  compa=ble	
  ways.	
  Finding	
  
ways	
  to	
  reposi=on	
  these	
  students	
  as	
  having	
  great	
  poten&al	
  for	
  being	
  a	
  perfect	
  match	
  would	
  be	
  a	
  game	
  changer	
  
	
  
“…poten+al	
  is	
  the	
  capability	
  of	
  employing	
  the	
  skill	
  set,	
  as	
  well	
  as	
  the	
  ability	
  to	
  
adapt	
  to	
  situa=ons	
  that	
  call	
  on	
  more	
  than	
  just	
  experience.”	
  
	
  
hbp://info.fpcna=onal.com/talentmabers/bid/165679/Poten=al-­‐Find-­‐the-­‐Best-­‐Job-­‐Candidate-­‐Not-­‐the-­‐Most-­‐
Experienced	
  
	
  
As	
  hiring	
  becomes	
  less	
  open	
  and	
  employers	
  rely	
  on	
  increasingly	
  exclusionary	
  and	
  
limi=ng	
  processes	
  in	
  hiring,	
  candidates	
  must	
  find	
  ways	
  to	
  open	
  doors	
  in	
  ways	
  that	
  may	
  
be	
  disrup=ve	
  to	
  that	
  process	
  and	
  to	
  the	
  employers	
  themselves.	
  In	
  many	
  ways,	
  this	
  may	
  
be	
  the	
  best	
  way	
  for	
  candidates	
  to	
  demonstrate	
  their	
  poten=al…	
  by	
  breaking	
  the	
  system	
  
and	
  rebuilding	
  the	
  job	
  search	
  process	
  from	
  the	
  ground	
  up.	
  
Prototype	
  I:	
  Design	
  Fiction	
  
Design	
  Fic+on	
  as	
  Resume	
  &	
  Applica+on	
  
•  As	
  employers	
  become	
  more	
  exclusionary,	
  job	
  seekers	
  and	
  candidates	
  must	
  find	
  
ways	
  to	
  disrupt	
  the	
  system	
  in	
  their	
  favor.	
  
•  Employers	
  will	
  not	
  be	
  open	
  to	
  changing	
  their	
  “tried	
  and	
  true”	
  decision-­‐making	
  
processes	
  even	
  if	
  they	
  have	
  proven	
  to	
  be	
  flawed	
  or	
  faulty	
  
•  Most	
  hiring	
  decisions	
  are	
  made	
  based	
  on	
  proof	
  of	
  experience	
  and	
  arbitrary	
  
educa=onal	
  and	
  skills	
  tes=ng	
  that	
  is	
  oNen	
  counter	
  indica=ve	
  of	
  genuine	
  fitness	
  
for	
  a	
  posi=on	
  
•  Candidates	
  must	
  find	
  ways	
  to	
  exhibit	
  their	
  value	
  and	
  poten+al	
  to	
  prospec=ve	
  
employers	
  
•  Design	
  Fic+on	
  could	
  be	
  a	
  posi=ve	
  maneuver	
  for	
  candidates	
  with	
  non-­‐tradi=onal	
  
educa=on	
  and	
  experience	
  
•  Design	
  Fic=on	
  offers	
  candidates	
  an	
  opportunity	
  to	
  express	
  their	
  interest	
  and	
  
capabili=es	
  in	
  a	
  disrup=ve	
  way	
  
•  It	
  is	
  important	
  that	
  candidates	
  do	
  not	
  take	
  on	
  provisional	
  or	
  “trial”	
  work	
  for	
  a	
  
specific	
  poten=al	
  employer,	
  but	
  rather	
  he	
  or	
  she	
  produces	
  a	
  fic=onal	
  work	
  
product	
  that	
  will	
  demonstrate	
  their	
  capabili=es	
  for	
  all	
  poten=al	
  employers.	
  
•  This	
  is	
  not	
  school	
  work	
  or	
  assignments,	
  but	
  rather,	
  a	
  product	
  or	
  idea	
  that	
  best	
  
represents	
  the	
  candidate	
  and	
  his	
  or	
  her	
  most	
  valuable	
  assets,	
  skills,	
  experience	
  
and	
  poten=al,	
  a	
  produc=zed	
  resume	
  so	
  to	
  speak	
  
1.  Candidate	
  chooses	
  a	
  framework	
  and	
  job	
  	
  
descrip=on	
  that	
  describes	
  his	
  or	
  her	
  best	
  case	
  	
  
scenario	
  posi=on.	
  This	
  could	
  be	
  a	
  specific	
  	
  
project,	
  or	
  a	
  more	
  overall	
  day-­‐to-­‐day	
  work	
  	
  
situa=on.	
  	
  
2.  Candidates	
  should	
  be	
  precise	
  and	
  clear,	
  but	
  	
  
their	
  descrip=on	
  and	
  method	
  of	
  depic=on	
  	
  
should	
  be	
  complimentary	
  to	
  their	
  profession,	
  	
  
e.g.	
  a	
  prospec=ve	
  IT	
  manager	
  might	
  describe	
  	
  
implemen=ng	
  a	
  company-­‐wide	
  hardware	
  and	
  	
  
soNware	
  package	
  upgrade,	
  and	
  include	
  cost	
  	
  
comparison	
  spreadsheets,	
  Project	
  Plan	
  	
  
document,	
  rollout	
  calendar,	
  employee	
  	
  
no=fica=ons	
  and	
  messaging	
  strategy,	
  mee=ng	
  	
  
agendas	
  and	
  PowerPoint	
  presenta=ons,	
  budge=ng,	
  etc.	
  	
  
3.  This	
  should	
  be	
  packaged	
  and	
  presented	
  as	
  beau=fully	
  and	
  completely	
  as	
  possible	
  in	
  
whatever	
  format	
  best	
  suits	
  the	
  project	
  presenta=on	
  and	
  industry	
  standards	
  
4.  Candidate	
  can	
  submit	
  this	
  Design	
  Fic=on	
  project	
  as	
  proof	
  of	
  poten=al	
  and	
  fitness	
  as	
  
a	
  compe==ve	
  candidate	
  for	
  posi=ons	
  in	
  which	
  he	
  or	
  she	
  is	
  interested.	
  
Test	
  I:	
  Design	
  Fiction	
  
Idea	
  II	
  
Standardiza+on	
  of	
  Terms	
  and	
  Descrip+ons—Standard	
  Skills	
  Taxonomies	
  
Rather	
  than	
  try	
  to	
  implement	
  a	
  Na=onal	
  (or	
  Global)	
  database	
  for	
  employment,	
  it	
  might	
  be	
  more	
  effec=ve	
  to	
  
establish	
  and	
  delegate	
  (possibly	
  legislate?)	
  specific	
  terminology	
  for	
  use	
  in	
  both	
  Employment	
  Pos=ngs	
  and	
  Job	
  
Descrip=ons.	
  This	
  will	
  help	
  both	
  employers	
  and	
  job	
  seekers	
  speak	
  a	
  common	
  language	
  and	
  eradicate	
  some	
  of	
  the	
  
opaqueness	
  inherent	
  in	
  Key	
  Word	
  Search	
  algorithms	
  and	
  other	
  screening	
  methods	
  being	
  u=lized	
  today	
  to	
  screen	
  
candidates.	
  
	
  
Taxonomy	
  is	
  defined	
  as	
  (1)	
  Division	
  into	
  ordered	
  groups	
  or	
  categories	
  and	
  (2)	
  The	
  
classifica=on,	
  or	
  categoriza=on,	
  of	
  things.	
  
	
  
hbp://www.innomet.ee/innomet/Reports/Report_WP1.pdf	
  
	
  
Many	
  educa=onal	
  systems	
  have	
  abempted	
  to	
  categorize	
  and	
  establish	
  equivalences	
  in	
  
educa=on	
  and	
  skills	
  learning,	
  par=cularly	
  for	
  technical	
  and	
  trades	
  educa=on.	
  This	
  
process	
  should	
  be	
  brought	
  forward	
  into	
  the	
  employment	
  arena	
  so	
  that	
  applicants	
  can	
  be	
  
assessed	
  on	
  an	
  even	
  set	
  of	
  criteria	
  and	
  creden=als,	
  even	
  though	
  length	
  of	
  educa=on,	
  
curriculum	
  and	
  course	
  credit	
  vary	
  from	
  school	
  to	
  school,	
  state	
  to	
  state	
  and	
  country	
  to	
  
country.	
  It	
  will	
  also	
  be	
  important	
  to	
  give	
  adequate	
  credit	
  for	
  on-­‐the-­‐job	
  training,	
  
con=nuing	
  educa=on	
  and	
  licensure	
  as	
  well	
  as	
  past	
  work	
  experience	
  and	
  general	
  
intelligence,	
  which	
  may	
  not	
  be	
  cer=fied,	
  but	
  is	
  nonetheless	
  valuable	
  and	
  documentable.	
  
Prototype	
  II:	
  Taxonomy	
  
Skills	
  &	
  Experience	
  Taxonomy	
  Test	
  for	
  Applicants	
  
1.  Candidates	
  are	
  given	
  a	
  skill	
  or	
  process	
  and	
  are	
  asked	
  to	
  create	
  a	
  list	
  of	
  words	
  or	
  
phrases	
  that	
  describe	
  that	
  skill/process,	
  or	
  the	
  abili=es	
  necessary	
  to	
  do	
  them.	
  There	
  
may	
  be	
  only	
  one	
  descriptor	
  for	
  the	
  job,	
  or	
  there	
  could	
  be	
  several	
  of	
  these	
  ques=ons,	
  
depending	
  on	
  the	
  complexity	
  and	
  level	
  of	
  the	
  posi=on.	
  They	
  could	
  be	
  broad,	
  or	
  very	
  
specific.	
  
2.  Candidates	
  may	
  describe	
  the	
  skill/process	
  as	
  their	
  experience	
  informs	
  them	
  are	
  the	
  
necessary	
  components,	
  or	
  they	
  may	
  use	
  their	
  educa=on,	
  intui=ve	
  skills	
  or	
  
imagina=on	
  as	
  to	
  how	
  best	
  that	
  skill/process	
  would	
  be	
  performed.	
  This	
  could	
  be	
  
further	
  assessed	
  as	
  to	
  whether	
  the	
  answers	
  address	
  the	
  work	
  adequately,	
  or	
  
excep=onally.	
  
3.  Employers	
  will	
  compare	
  their	
  list	
  (which	
  is	
  blind	
  to	
  the	
  candidate)	
  to	
  see	
  how	
  well	
  
the	
  candidate	
  understands	
  the	
  skill/process	
  and	
  if	
  it	
  is	
  compa=ble	
  with	
  how	
  the	
  
employer	
  expects	
  the	
  candidate	
  to	
  understand	
  and	
  perform	
  the	
  work.	
  	
  
4.  Candidates	
  can	
  be	
  given	
  addi=onal	
  points	
  for	
  intui=ve	
  or	
  innova=ve	
  answers,	
  or	
  for	
  
thinking	
  beyond	
  the	
  scope	
  of	
  the	
  skill/process	
  as	
  required	
  by	
  the	
  employer.	
  
5.  Candidates	
  could	
  then	
  be	
  assessed	
  on	
  their	
  ability	
  to	
  understand	
  and	
  adequately	
  (or	
  
excep=onally)	
  do	
  the	
  work	
  necessary	
  for	
  the	
  posi=on,	
  even	
  though	
  they	
  may	
  not	
  
have	
  the	
  exact	
  educa=on,	
  experience,	
  training	
  or	
  cer=fica=on	
  the	
  employer	
  would	
  
normally	
  expect	
  a	
  preferred	
  candidate	
  to	
  have.	
  
Test	
  II:	
  Taxonomy	
  Systems	
  Administrator	
  
• Skill	
  
• Experience	
  
• Skill	
  	
  
• Experience	
  
• Skill	
  
• Skill	
  
• Skill	
  
• Process	
  
• Method	
  
• Response	
  
Project	
  Management	
  
• Skill	
  
• Experience	
  
• Skill	
  	
  
• Experience	
  
• Skill	
  
• Skill	
  
• Skill	
  
• Process	
  
• Method	
  
• Response	
  
Client	
  Service	
  
• Skill	
  
• Experience	
  
• Skill	
  	
  
• Experience	
  
• Skill	
  
• Skill	
  
• Skill	
  
• Process	
  
• Method	
  
• Response	
  
Re@lection	
  &	
  Next	
  Steps	
  
•  Overall	
  response	
  to	
  both	
  Prototypes	
  was	
  posi=ve	
  
•  The	
  “squishiness”	
  of	
  the	
  Design	
  Fic=on	
  prototype	
  was	
  less	
  
meaningful	
  to	
  the	
  interview	
  subject	
  but	
  he	
  could	
  see	
  the	
  poten=al	
  
value	
  in	
  exploring	
  the	
  op=on	
  further	
  
•  I	
  think	
  it	
  would	
  be	
  fairly	
  easy	
  to	
  push	
  the	
  Taxonomy	
  prototype	
  to	
  a	
  
next	
  step	
  with	
  further	
  development,	
  poten=ally	
  a	
  simple	
  app	
  or	
  
online	
  form	
  add-­‐on,	
  easily	
  adaptable	
  to	
  many	
  industries	
  
•  There	
  is	
  an	
  overall	
  =midity	
  with	
  candidates	
  who	
  don’t	
  want	
  to	
  rock	
  
the	
  boat,	
  but	
  strong	
  feeling	
  that	
  employment	
  opportuni=es	
  in	
  the	
  
current	
  economy	
  will	
  con=nue	
  to	
  be	
  fraught	
  with	
  difficulty	
  and	
  
roadblocks	
  
•  Interviewees	
  assume	
  they	
  will	
  be	
  the	
  ones	
  to	
  make	
  changes	
  to	
  
accommodate	
  employers	
  needs,	
  never	
  the	
  other	
  way	
  around,	
  and	
  
they	
  are	
  not	
  convinced	
  that	
  employers	
  will	
  ever	
  admit	
  that	
  their	
  
methods	
  may	
  be	
  crea=ng	
  more	
  problems	
  than	
  they	
  solve.	
  

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Disrupting the "Perfect Candidate

  • 1. Prototype  &  Test   Susan  Cox-­‐Smith   Design  Thinking:  Assignment  3  
  • 2. Interview  Subject     “John”     John  is  a  man  in  his  mid-­‐ for=es;  he  has  two  degrees,   Business  and  Economics,  but   has  been  out  of  work  in  the   field  of  Customer  Service  and   Sales  for  over  two  years.  He   returned  to  school  to  get  IT   cer=fica=ons,  with  the  hope   that  his  prior  experience  will   help  him  find  a  posi=on  in  his   new  career  path  in  IT   maintenance  and   management.  
  • 3. Problem  Statement   Older  students  who  return  to  school,  either  to  enhance  skills  or   to  shiN  career  path  or  profession,  are  oNen  excluded  as  viable   job  candidates  by  poten=al  employers  because  their  skills  and   experience  do  not  fit  neatly  into  current  assessment  standards   u=lized  by  employers  to  iden=fy  those  they  would  deem  to  have   the  appropriate  skills  necessary  to  fill  their  open  posi=ons.  
  • 4. Idea  Selection   1.  Standardiza+on  of  Terms  and  Descrip+ons—Standard  Skills  Taxonomies   Rather  than  try  to  implement  a  Na=onal  (or  Global)  database  for  employment,  it  might  be  more  effec=ve  to   establish  and  delegate  (possibly  legislate?)  specific  terminology  for  use  in  both  Employment  Pos=ngs  and  Job   Descrip=ons.  This  will  help  both  employers  and  job  seekers  speak  a  common  language  and  eradicate  some  of  the   opaqueness  inherent  in  Key  Word  Search  algorithms  and  other  screening  methods  being  u=lized  today  to  screen   candidates.     2.  Employer  Sponsorship  of  Long-­‐Term  Unemployed  for  Career  Change  Educa=on  to  fill   needed  posi=ons  requiring  similar  skills  and  experience   Employers  with  specific  needs  could  pre-­‐employ  and  sponsor  job  candidates  with  similar  skills  and  experience   and  allow  them  =me  and  scholarship  opportuni=es  to  train  for  the  posi=ons  most  needing  to  be  filled  by  the   employer.  Students  already  in  school  could  also  take  advantage  of  the  pre-­‐employment  scheme  by  applying  for   posi=ons  which  would  be  wai=ng  for  them  when  they  graduate.     3.  Disrupt  the  “Perfect  Candidate”  Scenario   Employers  have  become  obsessed  with  finding  the  perfect  candidate  for  every  posi=on.  They  want  someone  who   has  done  the  exact  job  before,  and  generally  want  to  pay  less  and  extract  more  =me  and  effort  from  the  worker.   This  has  become  more  and  more  difficult  and  is  especially  challenging  for  older  students  making  a  career  change   and  devo=ng  =me  and  money  to  educa=on  and  skills  training  in  their  area  of  interest.  These  students  may  be   entry  level  in  their  new  chosen  field,  but  bring  great  experience  and  skill,  oNen  in  highly  compa=ble  ways.  Finding   ways  to  reposi=on  these  students  as  having  great  poten&al  for  being  a  perfect  match  would  be  a  game  changer.  
  • 5. Idea  I   Disrupt  the  “Perfect  Candidate”  Scenario   Employers  have  become  obsessed  with  finding  the  perfect  candidate  for  every  posi=on.  They  want  someone  who   has  done  the  exact  job  before,  and  generally  want  to  pay  less  and  extract  more  =me  and  effort  from  the  worker.   This  has  become  more  and  more  difficult  and  is  especially  challenging  for  older  students  making  a  career  change   and  devo=ng  =me  and  money  to  educa=on  and  skills  training  in  their  area  of  interest.  These  students  may  be   entry  level  in  their  new  chosen  field,  but  bring  great  experience  and  skill,  oNen  in  highly  compa=ble  ways.  Finding   ways  to  reposi=on  these  students  as  having  great  poten&al  for  being  a  perfect  match  would  be  a  game  changer     “…poten+al  is  the  capability  of  employing  the  skill  set,  as  well  as  the  ability  to   adapt  to  situa=ons  that  call  on  more  than  just  experience.”     hbp://info.fpcna=onal.com/talentmabers/bid/165679/Poten=al-­‐Find-­‐the-­‐Best-­‐Job-­‐Candidate-­‐Not-­‐the-­‐Most-­‐ Experienced     As  hiring  becomes  less  open  and  employers  rely  on  increasingly  exclusionary  and   limi=ng  processes  in  hiring,  candidates  must  find  ways  to  open  doors  in  ways  that  may   be  disrup=ve  to  that  process  and  to  the  employers  themselves.  In  many  ways,  this  may   be  the  best  way  for  candidates  to  demonstrate  their  poten=al…  by  breaking  the  system   and  rebuilding  the  job  search  process  from  the  ground  up.  
  • 6. Prototype  I:  Design  Fiction   Design  Fic+on  as  Resume  &  Applica+on   •  As  employers  become  more  exclusionary,  job  seekers  and  candidates  must  find   ways  to  disrupt  the  system  in  their  favor.   •  Employers  will  not  be  open  to  changing  their  “tried  and  true”  decision-­‐making   processes  even  if  they  have  proven  to  be  flawed  or  faulty   •  Most  hiring  decisions  are  made  based  on  proof  of  experience  and  arbitrary   educa=onal  and  skills  tes=ng  that  is  oNen  counter  indica=ve  of  genuine  fitness   for  a  posi=on   •  Candidates  must  find  ways  to  exhibit  their  value  and  poten+al  to  prospec=ve   employers   •  Design  Fic+on  could  be  a  posi=ve  maneuver  for  candidates  with  non-­‐tradi=onal   educa=on  and  experience   •  Design  Fic=on  offers  candidates  an  opportunity  to  express  their  interest  and   capabili=es  in  a  disrup=ve  way   •  It  is  important  that  candidates  do  not  take  on  provisional  or  “trial”  work  for  a   specific  poten=al  employer,  but  rather  he  or  she  produces  a  fic=onal  work   product  that  will  demonstrate  their  capabili=es  for  all  poten=al  employers.   •  This  is  not  school  work  or  assignments,  but  rather,  a  product  or  idea  that  best   represents  the  candidate  and  his  or  her  most  valuable  assets,  skills,  experience   and  poten=al,  a  produc=zed  resume  so  to  speak  
  • 7. 1.  Candidate  chooses  a  framework  and  job     descrip=on  that  describes  his  or  her  best  case     scenario  posi=on.  This  could  be  a  specific     project,  or  a  more  overall  day-­‐to-­‐day  work     situa=on.     2.  Candidates  should  be  precise  and  clear,  but     their  descrip=on  and  method  of  depic=on     should  be  complimentary  to  their  profession,     e.g.  a  prospec=ve  IT  manager  might  describe     implemen=ng  a  company-­‐wide  hardware  and     soNware  package  upgrade,  and  include  cost     comparison  spreadsheets,  Project  Plan     document,  rollout  calendar,  employee     no=fica=ons  and  messaging  strategy,  mee=ng     agendas  and  PowerPoint  presenta=ons,  budge=ng,  etc.     3.  This  should  be  packaged  and  presented  as  beau=fully  and  completely  as  possible  in   whatever  format  best  suits  the  project  presenta=on  and  industry  standards   4.  Candidate  can  submit  this  Design  Fic=on  project  as  proof  of  poten=al  and  fitness  as   a  compe==ve  candidate  for  posi=ons  in  which  he  or  she  is  interested.   Test  I:  Design  Fiction  
  • 8. Idea  II   Standardiza+on  of  Terms  and  Descrip+ons—Standard  Skills  Taxonomies   Rather  than  try  to  implement  a  Na=onal  (or  Global)  database  for  employment,  it  might  be  more  effec=ve  to   establish  and  delegate  (possibly  legislate?)  specific  terminology  for  use  in  both  Employment  Pos=ngs  and  Job   Descrip=ons.  This  will  help  both  employers  and  job  seekers  speak  a  common  language  and  eradicate  some  of  the   opaqueness  inherent  in  Key  Word  Search  algorithms  and  other  screening  methods  being  u=lized  today  to  screen   candidates.     Taxonomy  is  defined  as  (1)  Division  into  ordered  groups  or  categories  and  (2)  The   classifica=on,  or  categoriza=on,  of  things.     hbp://www.innomet.ee/innomet/Reports/Report_WP1.pdf     Many  educa=onal  systems  have  abempted  to  categorize  and  establish  equivalences  in   educa=on  and  skills  learning,  par=cularly  for  technical  and  trades  educa=on.  This   process  should  be  brought  forward  into  the  employment  arena  so  that  applicants  can  be   assessed  on  an  even  set  of  criteria  and  creden=als,  even  though  length  of  educa=on,   curriculum  and  course  credit  vary  from  school  to  school,  state  to  state  and  country  to   country.  It  will  also  be  important  to  give  adequate  credit  for  on-­‐the-­‐job  training,   con=nuing  educa=on  and  licensure  as  well  as  past  work  experience  and  general   intelligence,  which  may  not  be  cer=fied,  but  is  nonetheless  valuable  and  documentable.  
  • 9. Prototype  II:  Taxonomy   Skills  &  Experience  Taxonomy  Test  for  Applicants   1.  Candidates  are  given  a  skill  or  process  and  are  asked  to  create  a  list  of  words  or   phrases  that  describe  that  skill/process,  or  the  abili=es  necessary  to  do  them.  There   may  be  only  one  descriptor  for  the  job,  or  there  could  be  several  of  these  ques=ons,   depending  on  the  complexity  and  level  of  the  posi=on.  They  could  be  broad,  or  very   specific.   2.  Candidates  may  describe  the  skill/process  as  their  experience  informs  them  are  the   necessary  components,  or  they  may  use  their  educa=on,  intui=ve  skills  or   imagina=on  as  to  how  best  that  skill/process  would  be  performed.  This  could  be   further  assessed  as  to  whether  the  answers  address  the  work  adequately,  or   excep=onally.   3.  Employers  will  compare  their  list  (which  is  blind  to  the  candidate)  to  see  how  well   the  candidate  understands  the  skill/process  and  if  it  is  compa=ble  with  how  the   employer  expects  the  candidate  to  understand  and  perform  the  work.     4.  Candidates  can  be  given  addi=onal  points  for  intui=ve  or  innova=ve  answers,  or  for   thinking  beyond  the  scope  of  the  skill/process  as  required  by  the  employer.   5.  Candidates  could  then  be  assessed  on  their  ability  to  understand  and  adequately  (or   excep=onally)  do  the  work  necessary  for  the  posi=on,  even  though  they  may  not   have  the  exact  educa=on,  experience,  training  or  cer=fica=on  the  employer  would   normally  expect  a  preferred  candidate  to  have.  
  • 10. Test  II:  Taxonomy  Systems  Administrator   • Skill   • Experience   • Skill     • Experience   • Skill   • Skill   • Skill   • Process   • Method   • Response   Project  Management   • Skill   • Experience   • Skill     • Experience   • Skill   • Skill   • Skill   • Process   • Method   • Response   Client  Service   • Skill   • Experience   • Skill     • Experience   • Skill   • Skill   • Skill   • Process   • Method   • Response  
  • 11. Re@lection  &  Next  Steps   •  Overall  response  to  both  Prototypes  was  posi=ve   •  The  “squishiness”  of  the  Design  Fic=on  prototype  was  less   meaningful  to  the  interview  subject  but  he  could  see  the  poten=al   value  in  exploring  the  op=on  further   •  I  think  it  would  be  fairly  easy  to  push  the  Taxonomy  prototype  to  a   next  step  with  further  development,  poten=ally  a  simple  app  or   online  form  add-­‐on,  easily  adaptable  to  many  industries   •  There  is  an  overall  =midity  with  candidates  who  don’t  want  to  rock   the  boat,  but  strong  feeling  that  employment  opportuni=es  in  the   current  economy  will  con=nue  to  be  fraught  with  difficulty  and   roadblocks   •  Interviewees  assume  they  will  be  the  ones  to  make  changes  to   accommodate  employers  needs,  never  the  other  way  around,  and   they  are  not  convinced  that  employers  will  ever  admit  that  their   methods  may  be  crea=ng  more  problems  than  they  solve.