Sylvia Burgess is an experienced Operations Supervisor with over 17 years of experience in return logistics and distribution. She is seeking a new position to offer her leadership skills and help reduce costs and increase productivity. She currently works as an Operations Supervisor III at GENCO, A FedEx Company, where she is responsible for daily operations and meeting KPIs. She leads a team, drives continuous improvement initiatives, and has a strong safety record. Burgess has a GED and pursues continuing education. She is involved in her community and seeks to advance her career.