Hybrid Training Resource Management: Keys to Transforming Your Learning Tech Stack

Training Orchestra
Training OrchestraTraining Orchestra
Hybrid Training Resource Management: Keys to Transforming Your Learning Tech Stack
WELCOME ILT, VILT & HYBRID ENTHUSIASTS
• We will be starting at the top of the hour
• We’re recording the webinar; we'll share a link to the on-demand version
• Submit any questions/comments in the “Questions” window
• 3 Lucky winners of a Talented Learning Center “Premium Memberships”
winners will be named tomorrow
ILT/VILT - PIVOT
Source: HR and the Impact of COVID-19 Survey Results,
April 8, 2020 – Brandon Hall Group
Source: Training Industry Magazine, Data Fluency in Learning 2020,
Leading Learning During the Covid-19 Pandemic
– Training Industry
Most organizations use
ILT / VILT to some degree to
deliver learning:
Pre-pandemic thru today:
ILT / VILT is still
63%+ of learning delivery
Source: 2020 Rethink Instructor-led Training: It’s Here to Stay – Training Associates / Training Industry
90% of organizations are either
increasing or maintaining the use
of ILT in the next 2-5 years.
ILT / VILT is growing ILT / VILT is more effective
64% of organizations use ILT because it’s
more effective than other modalities in
improving learners’ understanding of the
material.
ILT/VILT - PIVOT
TODAY’S AGENDA
1. Hybrid Training Resource Management
2. United Training Interview
3. Demonstration of Training Orchestra
4. Questions and Answers
TODAY’S PRESENTERS
CEO & Lead Analyst
Talented Learning
JOHN LEH
CEO & President
Training Orchestra
STEPHAN PINEAU
VP Training and Technology
United Training
TYNAN FISCHER
Sales Director North America
Training Orchestra
PETER OLYARCHUCK
SPEED POLL #1 – DELIVERY METHOD
We deliver the following types of training
– Check all that apply
1. Live instructor led
2. Live virtual
3. Hybrid (virtual and ILT at same time)
4. Blended (virtual, ILT and eLearning at
different times)
5. eLearning
6. Other? (enter in question pane)
SPEED POLL #2 – CONTENT MIX
Which of the following best describes the
blend of your live to self-paced content
mix?
1. 100% live (ILT/VILT/Hybrid)
2. 100% self-paced
3. 75% live / 25% self-paced
4. 50% live / 50% self-paced
5. 25% live / 75% self-paced
Other? (enter in question pane)
Over the past 20 years, training organizations have
invested in e-learning and chosen the best LMSs.
Training Management System (TMS):
What’s it about?
Over the past 20 years, because the best
organizations deserve innovation, Training
Orchestra has focused on ILT — and building a
Training Management System designed to:
• Optimize session scheduling and
make the most of strategic resources
ILT and vILT operations manually, with
XLS spreadsheets and outlook
A TRMS is NOT an LMS
The LMS focuses on learners
But as of today, even though ILT often consumes
70% of the training budget, training organizations still
manage:
Trainer Interaction manually, with
phone calls and email
• Detect and engage the best available
instructors and SMEs
• Reduce complexity and manage
training as a business
We provide a solution
to manage training
as a business.
We focus on
Instructor-Led Training
in the new today.
We serve the best training
organizations who are
training their employees,
clients, members, or partners.
$6B
Budgets
Managed
20+
Years in
Business
600+
Clients
Who is Training Orchestra?
ILT & vILT
Hybrid Training
Blended Learning
Definitions
TMS / TRMS
eLearning
Training Management System or Training Resource Management System. Often used
interchangeably. A scheduling system to manage the training back-office for Instructor-Led
and Virtual Instructor-Led Training operations.
ILT = Instructor-Led Training (In-person, live classroom instruction)
vILT = Virtual Instructor-Led Training (live, virtual classroom instruction)
Delivering a course via live ILT & vILT to your trainees during the same session, or
as a series of sessions.
Delivering a mix of eLearning and live training.
Online, self-paced courses.
Addressing the Top
Technology Challenges
MANUAL
PROCESSES
Manually managing
private sessions
and the B2B
ordering process
3
1
SILOS
A patchwork of
amazing
systems working
in siloes
(Zoom, CRM,
Website, LMS,
Finance)
5
MANAGING
FINANCIAL
PERFORMANCE
No real-time
overview of
financial
performance
2
SPREADSHEETS
Scheduling process
and resource
assignment
managed manually
with
XLS spreadsheets
6
ILT IN THE NEW
TODAY:
vILT + HYBRID
Difficulty adapting
to the new today
(vILT + Hybrid)
INSTRUCTOR
COLLABORATION
Manual
collaboration with
instructors
4
Training Management Software:Training, Optimized
TASK
MANAGEMENT
TRAINING
RESOURCES
EMPLOYEE
CLIENT
PARTNER
TRAINING
INVESTMENT
OPTIMIZE YOUR
FINANCIAL
PERFORMANCE
SECURE
TRAINING
OPERATIONS
OPTIMIZE
SHEDULING &
RESOURCE USE
MANAGE
TRAINING AS
A BUSINESS
Learning Tech Stack at the Core
Collaborative Learning Platform
LMS
User Experience
Manage Learners & eLearning
TMS
Manage Instructor-Led Training:
Hybrid + ILT + vILT
LXP
ILT Private Courses
ILT Public Sessions
Public e-Learning
What Technology for Which Products?
TMS LMS
YES NO
YES MAYBE
NO YES
SPEED POLL #3 – LEARNERS
How many learners do you train in a
year?
1. Less than 5,000
2. 5,000-10,000
3. 10,000-50,000
4. 50,000-100,000
5. More than 100,000
Other? Enter into question pane
SPEED POLL #4
How many live events do you manage
in a year?
• Less than 100
• 201-250
• 250-500
• 500-1000
• Other? Enter into questions pane
UNITED TRAINING: INTRODUCTION
United Training was founded by a team of industry leaders
who believe it is critical to develop innovative solutions to
train for the skills of the future.
We offer custom learning solutions delivered by more than
100 subject matter experts to customers around the globe.
We train over 6,500 students each month who take
advantage of a robust catalog of over 2,000 course titles.
Our goal is to unite our customer’s passion with our
expertise, their ambition with our knowhow, and ultimately
their business needs with our learning solutions.
UNITED TRAINING: CORPORATE
TRAINING
Guaranteed To Run Live Virtual Schedule
Hundreds of vendor authorized courses are guaranteed to run each
month.
Multiple Modalities
Live instructor led training, short-session, on-demand.
Managed Learning Services
Content development, vendor management, staff augmentation.
Customer Satisfaction
Training delivery metrics rate an average of 4.8 out of 5.0.
UNITED TRAINING: ACADEMY TRAINING
Professional Readiness
Collaborate with each student to reach their goals.
Career Accelerator Program
Post-classroom tools to land your dream job.
Career Placement
Work with our customers to assist in placing our students in
in-demand occupations.
Alumni Benefits
Lifetime Benefits to help propel your career.
INTERVIEW WITH TYNAN FISCHER
SPEED POLL #5 – TRAINING AUDIENCE
We provide live, virtual or hybrid
training to the following audiences:
1. Customers
2. Potential Customers
3. Partners, Dealers or Channel
4. Employee
5. Students
Other? (enter in question pane)
SPEED POLL #6 – RATE YOUR PAIN
Rate the level of manual pain in
managing instructors, resources and
scheduling courses?
1. Very painful
2. Painful
3. Manageable but annoying
4. Not an issue
• Other? Enter into questions pane
Hybrid Training Resource Management: Keys to Transforming Your Learning Tech Stack
WRAP UP - QUESTIONS
• Pivot
• Incremental challenges
• New tech stack solution
• Integrated data
• Measurable results
• Questions?
THANK YOU FOR ATTENDING! CONTACT US
Website
• TrainingOrchestra.com
• UnitedTraining.com
• TalentedLearning.com
• TalentedLearningCenter.com
LinkedIn
• linkedin.com/in/johnleh/
• linkedin.com/in/stephanpineau/
• linkedin.com/in/tynanfischer/
• linkedin.com/in/peter-olyarchuk-
19781b/
Email
• S.pineau@training-orchestra.com
• p.olyarchuk@training-orchestra.com
• JohnLeh@TalentedLearning.com
Next Steps
• Question follow up
• Link or on-demand
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Hybrid Training Resource Management: Keys to Transforming Your Learning Tech Stack

  • 2. WELCOME ILT, VILT & HYBRID ENTHUSIASTS • We will be starting at the top of the hour • We’re recording the webinar; we'll share a link to the on-demand version • Submit any questions/comments in the “Questions” window • 3 Lucky winners of a Talented Learning Center “Premium Memberships” winners will be named tomorrow
  • 3. ILT/VILT - PIVOT Source: HR and the Impact of COVID-19 Survey Results, April 8, 2020 – Brandon Hall Group Source: Training Industry Magazine, Data Fluency in Learning 2020, Leading Learning During the Covid-19 Pandemic – Training Industry Most organizations use ILT / VILT to some degree to deliver learning: Pre-pandemic thru today: ILT / VILT is still 63%+ of learning delivery
  • 4. Source: 2020 Rethink Instructor-led Training: It’s Here to Stay – Training Associates / Training Industry 90% of organizations are either increasing or maintaining the use of ILT in the next 2-5 years. ILT / VILT is growing ILT / VILT is more effective 64% of organizations use ILT because it’s more effective than other modalities in improving learners’ understanding of the material. ILT/VILT - PIVOT
  • 5. TODAY’S AGENDA 1. Hybrid Training Resource Management 2. United Training Interview 3. Demonstration of Training Orchestra 4. Questions and Answers
  • 6. TODAY’S PRESENTERS CEO & Lead Analyst Talented Learning JOHN LEH CEO & President Training Orchestra STEPHAN PINEAU VP Training and Technology United Training TYNAN FISCHER Sales Director North America Training Orchestra PETER OLYARCHUCK
  • 7. SPEED POLL #1 – DELIVERY METHOD We deliver the following types of training – Check all that apply 1. Live instructor led 2. Live virtual 3. Hybrid (virtual and ILT at same time) 4. Blended (virtual, ILT and eLearning at different times) 5. eLearning 6. Other? (enter in question pane)
  • 8. SPEED POLL #2 – CONTENT MIX Which of the following best describes the blend of your live to self-paced content mix? 1. 100% live (ILT/VILT/Hybrid) 2. 100% self-paced 3. 75% live / 25% self-paced 4. 50% live / 50% self-paced 5. 25% live / 75% self-paced Other? (enter in question pane)
  • 9. Over the past 20 years, training organizations have invested in e-learning and chosen the best LMSs. Training Management System (TMS): What’s it about? Over the past 20 years, because the best organizations deserve innovation, Training Orchestra has focused on ILT — and building a Training Management System designed to: • Optimize session scheduling and make the most of strategic resources ILT and vILT operations manually, with XLS spreadsheets and outlook A TRMS is NOT an LMS The LMS focuses on learners But as of today, even though ILT often consumes 70% of the training budget, training organizations still manage: Trainer Interaction manually, with phone calls and email • Detect and engage the best available instructors and SMEs • Reduce complexity and manage training as a business
  • 10. We provide a solution to manage training as a business. We focus on Instructor-Led Training in the new today. We serve the best training organizations who are training their employees, clients, members, or partners. $6B Budgets Managed 20+ Years in Business 600+ Clients Who is Training Orchestra?
  • 11. ILT & vILT Hybrid Training Blended Learning Definitions TMS / TRMS eLearning Training Management System or Training Resource Management System. Often used interchangeably. A scheduling system to manage the training back-office for Instructor-Led and Virtual Instructor-Led Training operations. ILT = Instructor-Led Training (In-person, live classroom instruction) vILT = Virtual Instructor-Led Training (live, virtual classroom instruction) Delivering a course via live ILT & vILT to your trainees during the same session, or as a series of sessions. Delivering a mix of eLearning and live training. Online, self-paced courses.
  • 12. Addressing the Top Technology Challenges MANUAL PROCESSES Manually managing private sessions and the B2B ordering process 3 1 SILOS A patchwork of amazing systems working in siloes (Zoom, CRM, Website, LMS, Finance) 5 MANAGING FINANCIAL PERFORMANCE No real-time overview of financial performance 2 SPREADSHEETS Scheduling process and resource assignment managed manually with XLS spreadsheets 6 ILT IN THE NEW TODAY: vILT + HYBRID Difficulty adapting to the new today (vILT + Hybrid) INSTRUCTOR COLLABORATION Manual collaboration with instructors 4
  • 13. Training Management Software:Training, Optimized TASK MANAGEMENT TRAINING RESOURCES EMPLOYEE CLIENT PARTNER TRAINING INVESTMENT OPTIMIZE YOUR FINANCIAL PERFORMANCE SECURE TRAINING OPERATIONS OPTIMIZE SHEDULING & RESOURCE USE MANAGE TRAINING AS A BUSINESS
  • 14. Learning Tech Stack at the Core Collaborative Learning Platform LMS User Experience Manage Learners & eLearning TMS Manage Instructor-Led Training: Hybrid + ILT + vILT LXP
  • 15. ILT Private Courses ILT Public Sessions Public e-Learning What Technology for Which Products? TMS LMS YES NO YES MAYBE NO YES
  • 16. SPEED POLL #3 – LEARNERS How many learners do you train in a year? 1. Less than 5,000 2. 5,000-10,000 3. 10,000-50,000 4. 50,000-100,000 5. More than 100,000 Other? Enter into question pane
  • 17. SPEED POLL #4 How many live events do you manage in a year? • Less than 100 • 201-250 • 250-500 • 500-1000 • Other? Enter into questions pane
  • 18. UNITED TRAINING: INTRODUCTION United Training was founded by a team of industry leaders who believe it is critical to develop innovative solutions to train for the skills of the future. We offer custom learning solutions delivered by more than 100 subject matter experts to customers around the globe. We train over 6,500 students each month who take advantage of a robust catalog of over 2,000 course titles. Our goal is to unite our customer’s passion with our expertise, their ambition with our knowhow, and ultimately their business needs with our learning solutions.
  • 19. UNITED TRAINING: CORPORATE TRAINING Guaranteed To Run Live Virtual Schedule Hundreds of vendor authorized courses are guaranteed to run each month. Multiple Modalities Live instructor led training, short-session, on-demand. Managed Learning Services Content development, vendor management, staff augmentation. Customer Satisfaction Training delivery metrics rate an average of 4.8 out of 5.0.
  • 20. UNITED TRAINING: ACADEMY TRAINING Professional Readiness Collaborate with each student to reach their goals. Career Accelerator Program Post-classroom tools to land your dream job. Career Placement Work with our customers to assist in placing our students in in-demand occupations. Alumni Benefits Lifetime Benefits to help propel your career.
  • 22. SPEED POLL #5 – TRAINING AUDIENCE We provide live, virtual or hybrid training to the following audiences: 1. Customers 2. Potential Customers 3. Partners, Dealers or Channel 4. Employee 5. Students Other? (enter in question pane)
  • 23. SPEED POLL #6 – RATE YOUR PAIN Rate the level of manual pain in managing instructors, resources and scheduling courses? 1. Very painful 2. Painful 3. Manageable but annoying 4. Not an issue • Other? Enter into questions pane
  • 25. WRAP UP - QUESTIONS • Pivot • Incremental challenges • New tech stack solution • Integrated data • Measurable results • Questions?
  • 26. THANK YOU FOR ATTENDING! CONTACT US Website • TrainingOrchestra.com • UnitedTraining.com • TalentedLearning.com • TalentedLearningCenter.com LinkedIn • linkedin.com/in/johnleh/ • linkedin.com/in/stephanpineau/ • linkedin.com/in/tynanfischer/ • linkedin.com/in/peter-olyarchuk- 19781b/ Email • S.pineau@training-orchestra.com • p.olyarchuk@training-orchestra.com • JohnLeh@TalentedLearning.com Next Steps • Question follow up • Link or on-demand