SlideShare a Scribd company logo
1 of 9
www.tsia.com
TSIA Benchmark Key Trends
Education Services
www.tsia.com
TSIA Membership Offers
the Unique Opportunity…
…to benchmark against industry peers
so you can identify your strengths and
pinpoint where you need improvements.
www.tsia.com
Here’s a look at 3 key research trends
from TSIA’s Education Services Benchmark
Study that can help you make incremental
improvements to your business.
3
www.tsia.com
$15,748
Key Research Trend #1
Is the average education services deal
size when education is sold with
product, and $7,409 when sold
standalone. Source: TSIA 2016 ES Benchmark Study
www.tsia.com
11%
Key Research Trend #2
Is the average attach rate for education
services organizations.
Source: TSIA 2016 ES Benchmark Study
www.tsia.com
41%
Key Research Trend #3
Of companies have sales staff
dedicated to selling only education
offerings.
Source: TSIA 2016 ES Benchmark Study
www.tsia.com
Key Benchmark Insight
Adding a dedicated ES sales
person(s) enables organizations to
close more deals at a higher value.
Source: TSIA 2016 ES Benchmark Study
www.tsia.com
Benchmark your education
services…
…with TSIA, and let us show
you the proven path to success.
8
www.tsia.com
© Copyright 2016 Technology Services Industry Association
Source: 2016 TSIA Education Services Benchmark Study
www.tsia.com
Not a member yet? No problem!
Contact TSIA to learn more about
benchmarking opportunities. Let’s talk >
Maria Manning-Chapman
VP Research, Education Services

More Related Content

More from TSIA

[Infographic] Emerging Mobility Trends in Field Services
[Infographic] Emerging Mobility Trends in Field Services[Infographic] Emerging Mobility Trends in Field Services
[Infographic] Emerging Mobility Trends in Field ServicesTSIA
 
[Infographic] 3 Managed Services KPIs Providers Should Be Measuring
[Infographic] 3 Managed Services KPIs Providers Should Be Measuring[Infographic] 3 Managed Services KPIs Providers Should Be Measuring
[Infographic] 3 Managed Services KPIs Providers Should Be MeasuringTSIA
 
TSIA's Partner Marketing Guide
TSIA's Partner Marketing GuideTSIA's Partner Marketing Guide
TSIA's Partner Marketing GuideTSIA
 
[Infographic] How to Grow Customer Training Revenue Through Subscription Offers
[Infographic] How to Grow Customer Training Revenue Through Subscription Offers[Infographic] How to Grow Customer Training Revenue Through Subscription Offers
[Infographic] How to Grow Customer Training Revenue Through Subscription OffersTSIA
 
2019 TSW Las Vegas | Attendee Guide
2019 TSW Las Vegas | Attendee Guide2019 TSW Las Vegas | Attendee Guide
2019 TSW Las Vegas | Attendee GuideTSIA
 
TSIA Customer Success ROI Case Studies
TSIA Customer Success ROI Case StudiesTSIA Customer Success ROI Case Studies
TSIA Customer Success ROI Case StudiesTSIA
 
Optimizing XaaS Product Management Practices for Business Growth and Profita...
Optimizing XaaS Product Management Practices for Business Growth and Profita...Optimizing XaaS Product Management Practices for Business Growth and Profita...
Optimizing XaaS Product Management Practices for Business Growth and Profita...TSIA
 
3 Reasons Why You Need a Chief Renewal Officer
3 Reasons Why You Need a Chief Renewal Officer3 Reasons Why You Need a Chief Renewal Officer
3 Reasons Why You Need a Chief Renewal OfficerTSIA
 
Top Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTop Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTSIA
 
[Infographic] Navigating the World of Recurring Revenue
[Infographic] Navigating the World of Recurring Revenue [Infographic] Navigating the World of Recurring Revenue
[Infographic] Navigating the World of Recurring Revenue TSIA
 
How to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessHow to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessTSIA
 
Customer Success Maturity Model
Customer Success Maturity ModelCustomer Success Maturity Model
Customer Success Maturity ModelTSIA
 
Measuring the Health of XaaS Subscription Renewals
Measuring the Health of XaaS Subscription RenewalsMeasuring the Health of XaaS Subscription Renewals
Measuring the Health of XaaS Subscription RenewalsTSIA
 
[Infographic] Why Managed Services Organization Structure Matters
[Infographic] Why Managed Services Organization Structure Matters[Infographic] Why Managed Services Organization Structure Matters
[Infographic] Why Managed Services Organization Structure MattersTSIA
 
[Infographic] Maintenance and Support Revenue Waterfall
[Infographic] Maintenance and Support Revenue Waterfall[Infographic] Maintenance and Support Revenue Waterfall
[Infographic] Maintenance and Support Revenue WaterfallTSIA
 

More from TSIA (15)

[Infographic] Emerging Mobility Trends in Field Services
[Infographic] Emerging Mobility Trends in Field Services[Infographic] Emerging Mobility Trends in Field Services
[Infographic] Emerging Mobility Trends in Field Services
 
[Infographic] 3 Managed Services KPIs Providers Should Be Measuring
[Infographic] 3 Managed Services KPIs Providers Should Be Measuring[Infographic] 3 Managed Services KPIs Providers Should Be Measuring
[Infographic] 3 Managed Services KPIs Providers Should Be Measuring
 
TSIA's Partner Marketing Guide
TSIA's Partner Marketing GuideTSIA's Partner Marketing Guide
TSIA's Partner Marketing Guide
 
[Infographic] How to Grow Customer Training Revenue Through Subscription Offers
[Infographic] How to Grow Customer Training Revenue Through Subscription Offers[Infographic] How to Grow Customer Training Revenue Through Subscription Offers
[Infographic] How to Grow Customer Training Revenue Through Subscription Offers
 
2019 TSW Las Vegas | Attendee Guide
2019 TSW Las Vegas | Attendee Guide2019 TSW Las Vegas | Attendee Guide
2019 TSW Las Vegas | Attendee Guide
 
TSIA Customer Success ROI Case Studies
TSIA Customer Success ROI Case StudiesTSIA Customer Success ROI Case Studies
TSIA Customer Success ROI Case Studies
 
Optimizing XaaS Product Management Practices for Business Growth and Profita...
Optimizing XaaS Product Management Practices for Business Growth and Profita...Optimizing XaaS Product Management Practices for Business Growth and Profita...
Optimizing XaaS Product Management Practices for Business Growth and Profita...
 
3 Reasons Why You Need a Chief Renewal Officer
3 Reasons Why You Need a Chief Renewal Officer3 Reasons Why You Need a Chief Renewal Officer
3 Reasons Why You Need a Chief Renewal Officer
 
Top Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTop Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed Services
 
[Infographic] Navigating the World of Recurring Revenue
[Infographic] Navigating the World of Recurring Revenue [Infographic] Navigating the World of Recurring Revenue
[Infographic] Navigating the World of Recurring Revenue
 
How to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessHow to Make Your Renewals Frictionless
How to Make Your Renewals Frictionless
 
Customer Success Maturity Model
Customer Success Maturity ModelCustomer Success Maturity Model
Customer Success Maturity Model
 
Measuring the Health of XaaS Subscription Renewals
Measuring the Health of XaaS Subscription RenewalsMeasuring the Health of XaaS Subscription Renewals
Measuring the Health of XaaS Subscription Renewals
 
[Infographic] Why Managed Services Organization Structure Matters
[Infographic] Why Managed Services Organization Structure Matters[Infographic] Why Managed Services Organization Structure Matters
[Infographic] Why Managed Services Organization Structure Matters
 
[Infographic] Maintenance and Support Revenue Waterfall
[Infographic] Maintenance and Support Revenue Waterfall[Infographic] Maintenance and Support Revenue Waterfall
[Infographic] Maintenance and Support Revenue Waterfall
 

Recently uploaded

Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxJisc
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17Celine George
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxAmanpreet Kaur
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the ClassroomPooky Knightsmith
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.MaryamAhmad92
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...ZurliaSoop
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptxMaritesTamaniVerdade
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxRamakrishna Reddy Bijjam
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - Englishneillewis46
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfSherif Taha
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024Elizabeth Walsh
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 

Recently uploaded (20)

Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 

Education Services Benchmark Key Trends