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Esther Resume

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Esther Resume

  1. 1. RESUME Personal Details Name: Esther Tang Wai Kheng I/C : 7007739F Nationality : Singaporean Date of Birth: 15Mar1970 Marital Status: Divorced Race: Chinese Religion: Christian Contact Information Address: Blk 155, Yung Loh Road, #07-04 Singapore 610155 Contact no.: 91818023 (Mobile) 66490732 (Home) Email Address: waikhengt@yahoo.com.sg Attributes ● Good Inter-Personal Skills ● Independent ● Resourceful ● Competent team Player ● Adaptable ● Organized, Tidy, Efficient and Meticulous ● Able to Multi Task ● Strong in Administrative Skills
  2. 2. Education Highest Education Level: Diploma in Business Administration in year 2012 (CGPA 3.56) - PSB Academy Educational Details: LCCI Certificate in Book-Keeping Completed GCE 'O' Level in year 1986 (Passed with 6 credits) - Fairfield Methodist Secondary School Completed PSLE in year 1982 - Fairfield Methodist Girls' School Employment Nikko Chemicals Singapore Pte Ltd ( Jan 2013 – Now ) HR & Admin Executive (I) Responsibility in HR Administration • Provide HR support in full spectrum to Manager/Director including: - Manage full recruitment and selection processes - Conduct new employee’s onboarding & orientation and resignees’ exit clearance/interview - Prepare and place advertisements posting - Process applications - Applications screening to conducting interviews - Establish JDs, salary structures and organizational charts - All other tasks required in the recruitment process as required • Responsible for processing all work pass application/renewals/cancellations, security bonds, coordinating medical checkups for foreign workers • Keeping track of worker’s Employment Pass/ Work permit (WP)/ S-Pass, etc. expiry. reminding Director of renewals. • Preparation of all HR related letters: - Offer, confirmation, increment/promotion/disciplinary letters, etc. • Manage employee relations
  3. 3. -e.g. grievances, disciplinary handling, repatriation of foreign workers, etc. • Review HR policies from time to time and updating of HR policies & procedures • Compensation and Benefits administration • Keeping track of worker’s Work permit (WP)/ S-Pass, security bond etc. expiry, reminding Director of renewals • Handle the day-to-day operations including employees’ P-files/data & Leave records for staff • Handle medical welfare and annual health check • Keeping updated on training requirements for staff and sending them for courses. • Make necessary arrangements such as Pre-employment medical check-up, training etc. for new workers when they arrive • Preparation and generating of monthly HR reports to Management -e.g. staff turnover and reporting, safety & security, performance review • Handles Company’s general insurance policies and claims • Termination procedure • Collect & analyse HR data • Information/Claim submission/updating to government bodies - e.g. WDA, skills connect, NSMan make-up claim, CPF board, FWL waiver, etc • Assist in any ad hoc HR duties as assigned (II) Responsibility in Payroll • Assisting in calculating monthly wages • Help to prepare the relevant documents to payroll administration, like overtime calculation and staff claims • Handle Salary and Bonus review for local staff through Performance Management System • Provide data to management for final decision in the promotional and salary review processes • Income Tax related matters (eg. Income tax clearance)
  4. 4. • Being familiar with changes in statutory requirements (III) Responsibility in Learning & Development • Review Training Programs with department managers to ensure it is relevant to current work environment • Identifying Training and Development needs within company • Handles and coordinates internal and external training • Develop and implement training and development policies and manual • Update and maintain employee’s training records and training schedules (IV) Responsibility in General Admin / Inventory • Assist in obtaining quotations from vendors • Assist expatriates to apply for necessary documents as required • Arrangement for guests from Japan -e.g. booking of hotels, airfare tickets and land transfer, etc. • Liaise with recruitment agents, government agencies, housing agents, etc • Manage the cost budgeting for manpower, HR & Admin costs, etc • Filing and record keeping • Assisting the staff with their requests • Coordination of all general facility tasks of the office • Responsibility of all office security and safety • Sign in/out registries- keeping track of who has taken what. • Handle all company events -e.g. company dinner, company trip etc
  5. 5. • Other Ad-hoc duties Media Development Authority Singapore (Mar 2003 – Mar 2012) Assistant Executive (I) Department Administrative Support • Provide secretarial, clerical and administrative support for the department • Operations support, counter transaction services, assisting internal/external customers in administrative matters • Maintain proper filing system, data entry of records, filing, distribution, processing, co- ordination and requisition, as well as other administrative related work as assigned by reporting officer • Provide logistics support for divisional events and functions, including sourcing of venues etc • Confidential support such as preparing and editing of presentation slides and tables, proofreading of correspondences and minutes recording. • Project management such as tracking of timelines and simple survey research • Back-up secretarial support for Director which include scheduling of meetings, organize and prioritize Director’s diary to co-ordinate meetings, official lunches and travel arrangements, etc • Manage electronic file management system • Update and ensure accuracy of databases • Create and maintain custody of files • Process all incoming and outgoing documents • Collate and update daily, weekly and monthly statistics report on all publications received • Daily maintenance of library resource room and storeroom • Maintain booking system for meeting rooms • Update staff medical leave in leave system
  6. 6. • Process and verify staff claims (Medical, Petty Cash, Flexi Benefit and Transport) (II) Accreditation Administrative Support • Co-ordinate industry meetings, committee meetings etc. • Prepare meeting papers, meeting attendances, meeting files for dispatching • Logistics support such as security and car park arrangement • Ensure cleanliness, availability and setting-up of meeting rooms • Prepare and serve refreshments & snacks for committee members & guests (III) Other Administrative Task • Prepare reports or any other statistics on work output as assigned • Monitor status of files and retrieve of files as requested by officers • Organize archival and destruction of files • Other ad-hoc assignments Marco Tack Pte Ltd (Mar 1997 - Sept 2002) Sales Coordinator cum HR Assistant • Handling local and overseas customer sales accounts • Typing of all shipping documents/invoices and correspondences • Monitoring that shipment is in order and working very closely with production dept to make sure that goods are properly delivered to customers on time • Handling general admin duties like photocopying, filing, faxing, typing etc • Providing administrative support to the HR Executive e.g. arrangement of interviews, signing of contracts etc • Preparation HR documentation e.g. offers, transfers, promotions, terminations • Other HR duties, as and when assigned CPF Board (Jan 1993 - Feb 1997) Admin Assistant • Answering phone calls from general enquiry line • In charge of resolving customer complaints • Handling general admin duties like filing, faxing, typing etc • Recording and updating of customer records • Processing applications • Filing and retrieving of customer data
  7. 7. Post Office Saving Bank (Mar 1988 to Dec 1992) Bank Teller • Handling counter duties at branches • Handling deposits and withdrawals of saving accounts • Opening of new saving / checkbook accounts Courses Attended (I) Computer-Related Skills • Advanced Microsoft Word XP 2002 - Civil Service College in Mar 2008 • Office Skills In Microsoft Excel - Trainwell Computer Training Centre in Mar 2001 • Essentials of Microsoft Excel XP 2002 - Civil Service College in Dec 2005 • ICDL Advanced Certificate Microsoft Excel 2003 Fast Track - Comat Training Services in Feb 2010 • Microsoft PowerPoint 97 For Office 97 Module I - Civil Service College in Aug 2003 • Microsoft PowerPoint 2007 Level 2 - MDIS in Nov 2011 • Photoshop CS3 Fundamentals - Oaks Training in Nov 2010 (II) Business Writing/Language Proficiency • Grammar for Business - British Council in Dec 2006 • Business Correspondence Skills For Secretarial and Admin Staff - MDIS in Jan 2008 • Better Speaking and Writing through the Dictionary - Civil Service College in Feb 2008 • Essential Business Writing For Administrative Professionals - SIM in Nov 2008 • Writing Dynamic For Division II & III Officers - Civil Service College in Sept 2009 • LCCI Certificate in English Business - Institute for Strategic Communication in Feb 2011 (III) Customer Service Related Skills • Winning In Customer Service Situations - CPF Board in Sept 1994 • Telephone Techniques and Courtesies - SIM in Feb 2002 Competencies
  8. 8. ● Computer Literacy: Microsoft Office, Excel, Word & PowerPoint. ● Read and write both English and Mandarin

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