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Thinking Lean: 
Introduction to lean startup & lean canvas 
Presentation for UTS Project Pitch 2014 
Matthew Ho, Tapmint
About Me 
Matthew Ho 
Head of Product Development at Tapmint 
● We make innovative apps 
● Worked in online for 7 years 
● Next Digital, Deloitte, Airbnb 
● Twitter: @inspiredworlds
Lean 
● Make something that people want 
● Process: hypothesis - experiment - 
measure 
● Customer feedback 
● Iterative process 
● Less cost 
● Test our assumptions
No waste
Chasing unicorns 
Building 
product and 
ignoring 
customers
Product market fit 
Imagine a carpark 
with the narrowest 
space possible 
and trying to park 
your car in there 
Requires a series 
of moves & 
adjustments to 
park it
Only one key will unlock the market 
Imagine product market fit as a 
key that unlocks the market 
Need to keep polishing and 
refining it until the fit is true, 
clean and precise. 
Cyclical process to find product 
market fit using lean startup 
methodology
Iterative process 
Case study: LP Strategy app 
1. Constant iteration based on 
feedback. 
2. Weekly release cycles: design, 
development, and marketing 
3. 10,000 downloads. 
4. #5 ranked app for “Letterpress” in 
AU, #8 in US in a competitive 
category.
Lean Canvas 
1. Is a framework / tool 
2. Understand the principles behind it 
3. Methodology to think about starting a business 
4. Designed to capture the risks in your startup
Lean Canvas
1. Customer segments 
● Who is the customer? 
● Target customers 
● Early Adopters 
● List the characteristics of your ideal 
customers
1. Customer segments 
Native Tongue language learning Apps 
● Target kids that were 6 - 8 years old 
● Parents 34 - 36 
● We also had a customer segment of 
adult users (25 - 44) 
● Schools purchasing for students
2. Problem 
● What are the top three problems? 
● Existing alternatives 
● List how these problems are solved 
today 
● “Blood on the floor problem”?
2. Problem 
Native Tongue language learning apps 
● Learning a new language is really 
hard 
● Learning is boring 
● Effective learning requires repetition 
and practice
2. Alternatives available 
● CD’s 
● Books 
● Dictionaries 
● Classes 
● Personal tutors 
● Podcasts 
● Desktop software 
● Mobile apps
3. Unique value proposition 
● What is your value proposition? 
● Single, clear, compelling message 
that states why you are different 
and worth buying 
● For us - “Fun, fast, effective 
language learning” 
● We are a game
4. Solution 
● What are the top three features? 
● Building only what is necessary to 
solve the problem 
● Prioritise 
● Rank
5. Channels 
● Path to customers 
● For our apps 
○ ASO 
○ SEO 
○ Content marketing 
○ Adwords 
○ Email 
○ Paid installs 
○ Mobile ad networks
6. Revenue 
● Revenue streams 
● Revenue model 
● Life time value 
● Gross margin
6. Revenue for Native Tongue 
● Started with paid app 
● Free & paid 
● In-app-purchase - buy pack for 
$0.99 
● Power users would buy 3 packs 
● Upsell rate 3% 
● Price inelastic
7. Cost structure 
● Customer acquisition costs 
● Distribution costs 
● Implementation cost 
● Our major costs 
● Design 
● App development (in-house) 
● Hosting 
● Marketing 
● Rent
8. Key Metric 
● Key activities you measure 
● Pick one metric to start 
● Metric that will validate or invalidate 
your assumption 
● ARPU (average revenue per user) 
● MAU (monthly active users) 
● DAU (daily active users) 
● Time spent per session
9. Unfair Advantage 
● Can’t be easily copied or bought 
● IP 
● Deep industry experience or insight 
● Unique marketing channel 
● Existing audience 
● Difficult to articulate from Day 1 
● Work towards and build
Summary 
1. Lean startup methodology: hypothesis - experiment - measure 
2. Have a go at the lean canvas! 
3. Lean canvas is a framework for market and product 
4. Product / market fit is an iterative process
About Us - Tapmint 
● Team behind Native Tongue. First 
winning team in Startup Weekend in 
Australia 
● 3 language game apps with 450,000 
downloads 
● Consulting: Innovation, rapid 
experimentation, complete solutions
Contact Us - Tapmint 
● We make awesome apps 
● Website: http://tapmint.com 
● Twitter: @tapmint 
● Email: hello@tapmint.com
Appendix 
● Why Lean Canvas vs Business Canvas, Ash Maurya 
● Lean Canvas Process and Examples 
● The only thing that matters, Marc Andreessen 
● Lean Startup, Eric Ries 
● Lean Stack tool

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Thinking Lean - Introduction to Lean Startup and Lean Canvas

  • 1. Thinking Lean: Introduction to lean startup & lean canvas Presentation for UTS Project Pitch 2014 Matthew Ho, Tapmint
  • 2. About Me Matthew Ho Head of Product Development at Tapmint ● We make innovative apps ● Worked in online for 7 years ● Next Digital, Deloitte, Airbnb ● Twitter: @inspiredworlds
  • 3. Lean ● Make something that people want ● Process: hypothesis - experiment - measure ● Customer feedback ● Iterative process ● Less cost ● Test our assumptions
  • 5. Chasing unicorns Building product and ignoring customers
  • 6. Product market fit Imagine a carpark with the narrowest space possible and trying to park your car in there Requires a series of moves & adjustments to park it
  • 7. Only one key will unlock the market Imagine product market fit as a key that unlocks the market Need to keep polishing and refining it until the fit is true, clean and precise. Cyclical process to find product market fit using lean startup methodology
  • 8. Iterative process Case study: LP Strategy app 1. Constant iteration based on feedback. 2. Weekly release cycles: design, development, and marketing 3. 10,000 downloads. 4. #5 ranked app for “Letterpress” in AU, #8 in US in a competitive category.
  • 9. Lean Canvas 1. Is a framework / tool 2. Understand the principles behind it 3. Methodology to think about starting a business 4. Designed to capture the risks in your startup
  • 11. 1. Customer segments ● Who is the customer? ● Target customers ● Early Adopters ● List the characteristics of your ideal customers
  • 12. 1. Customer segments Native Tongue language learning Apps ● Target kids that were 6 - 8 years old ● Parents 34 - 36 ● We also had a customer segment of adult users (25 - 44) ● Schools purchasing for students
  • 13. 2. Problem ● What are the top three problems? ● Existing alternatives ● List how these problems are solved today ● “Blood on the floor problem”?
  • 14. 2. Problem Native Tongue language learning apps ● Learning a new language is really hard ● Learning is boring ● Effective learning requires repetition and practice
  • 15. 2. Alternatives available ● CD’s ● Books ● Dictionaries ● Classes ● Personal tutors ● Podcasts ● Desktop software ● Mobile apps
  • 16. 3. Unique value proposition ● What is your value proposition? ● Single, clear, compelling message that states why you are different and worth buying ● For us - “Fun, fast, effective language learning” ● We are a game
  • 17. 4. Solution ● What are the top three features? ● Building only what is necessary to solve the problem ● Prioritise ● Rank
  • 18. 5. Channels ● Path to customers ● For our apps ○ ASO ○ SEO ○ Content marketing ○ Adwords ○ Email ○ Paid installs ○ Mobile ad networks
  • 19. 6. Revenue ● Revenue streams ● Revenue model ● Life time value ● Gross margin
  • 20. 6. Revenue for Native Tongue ● Started with paid app ● Free & paid ● In-app-purchase - buy pack for $0.99 ● Power users would buy 3 packs ● Upsell rate 3% ● Price inelastic
  • 21. 7. Cost structure ● Customer acquisition costs ● Distribution costs ● Implementation cost ● Our major costs ● Design ● App development (in-house) ● Hosting ● Marketing ● Rent
  • 22. 8. Key Metric ● Key activities you measure ● Pick one metric to start ● Metric that will validate or invalidate your assumption ● ARPU (average revenue per user) ● MAU (monthly active users) ● DAU (daily active users) ● Time spent per session
  • 23. 9. Unfair Advantage ● Can’t be easily copied or bought ● IP ● Deep industry experience or insight ● Unique marketing channel ● Existing audience ● Difficult to articulate from Day 1 ● Work towards and build
  • 24. Summary 1. Lean startup methodology: hypothesis - experiment - measure 2. Have a go at the lean canvas! 3. Lean canvas is a framework for market and product 4. Product / market fit is an iterative process
  • 25. About Us - Tapmint ● Team behind Native Tongue. First winning team in Startup Weekend in Australia ● 3 language game apps with 450,000 downloads ● Consulting: Innovation, rapid experimentation, complete solutions
  • 26. Contact Us - Tapmint ● We make awesome apps ● Website: http://tapmint.com ● Twitter: @tapmint ● Email: hello@tapmint.com
  • 27. Appendix ● Why Lean Canvas vs Business Canvas, Ash Maurya ● Lean Canvas Process and Examples ● The only thing that matters, Marc Andreessen ● Lean Startup, Eric Ries ● Lean Stack tool