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Maximize Your
Giving Tuesday
Fundraising and
Engagement
November 1, 2018
Using ReadyTalk
• Chat to ask questions
• All lines are muted
• If you lose your Internet connection,
reconnect using the link emailed to you.
• You can find upcoming and past webinars on
the TechSoup website:
www.techsoup.org/community/events-
webinars
• You will receive an email with this
presentation, recording, and links
• Tweet us @TechSoup and use hashtag
#tswebinars
A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?
Countries Served TechSoup Partner Location NetSquared Local Group
Acclivity
Adobe
Alpha Software
Atlas Business Solutions
Atomic Training
Amazon Web Services
Autodesk
Azavea
BetterWorld
Bitdefender
Blackbaud
Bloomerang
Box
Brocade
Bytes of Learning
Caspio
CauseVox
CDI Computer Dealers
Cisco
Citrix
CitySoft
CleverReach
ClickTime
Closerware
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
DocuSign
Efficient Elements
FileMaker
GoDaddy
GrantStation
Guide By Cell
Headsets.com
Horizon DataSys
HR Solutions Partners
Huddle
Idealware
InFocus
Informz
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
NetSuite
Nielsen
NonProfitEasy
O&O Software
Okta
Quickbooks Made Easy
Reading Eggs
ReadyTalk
Red Earth Software
Sage Software
Shopify
Simple Charity Registration
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Symantec
Tableau
TechBridge
Tech Impact
Teespring
Telosa
Tint
Ultralingua
Western Digital
Zoner
Explore our Nonprofit
Tech Marketplace
For more information, please visit
www.techsoup.org/get-product-donations
"We are an all-volunteer organization with
limited professional skills. Adobe's donated
technology is helping us present our story to
the public and to lenders in the format of a
much larger organization. With Adobe, we
are able to knock off a few of the "rough
edges" so that our story is front and center
instead of our technological limitations.
Thank you, Adobe!”
- Richard de Koster
Constitution Island Association, Inc
Presenters
Michael Stein,
Sr. Director of Partnerships
EveryAction
Sima Thakkar
Online Learning Producer
TechSoup
Assisting with chat:
Zerreen Kazi
Marketing Associate
TechSoup
Sima Thakkar
Online Learning Producer
TechSoup
Zerreen Kazi
Marketing Associate
TechSoup
Michael Stein
Sr. Director of Partnerships
EveryAction
MAXIMIZE YOUR GIVING
TUESDAY FUNDRAISING
& ENGAGEMENT
Webinar ~ November 1, 2018
Presented by Michael Stein
Today’s presenter:
Michael Stein
Senior Director of Partnerships
EveryAction
Page 2
Giving Tuesday was created when two
organizations, the 92nd Street Y and the United
Nations Foundation came together in 2012,
about a month before that year's Thanksgiving.
Their intention was to set aside a day to
celebrate the generosity of giving, a great
American tradition.
3 Page 3
1. Build your campaign strategy
2. Message via email
3. Prepare your website
4. Harness your social networks
5. Measure everything
6. Q & A
4 Page 4
Tue Nov 27 is 26 days away
5 Page 5
1/ BUILD YOUR
CAMPAIGN STRATEGY
Giving Tuesday vs Year End:
- Cannibalization issue
- Different campaigns
- Separate goals
- Messaging strategy
1. Build your campaign strategy
What worked last year?
- Messaging that worked
- Audiences that responded
- Money raised
- Open rates, click rates, links clicked
- Testing
- Social media activity
- Anecdotal & community response
1. Build your campaign strategy
Determine your goal:
- Raise money
- Engage supporters
- Recruit volunteers
- Grow your email list
1. Build your campaign strategy
Activate your audiences:
- Active donors
- Lapsed donors
- Volunteers
- Activists
- Non-donors
- Social media followers
- What other audiences?
1. Build your campaign strategy
10 Page 10
Tuesday Nov 27
- Start your messaging up
to a week ahead of time
- Email & social media
promotion, including on
the weekend
- Follow-up messaging
during the week
Black
Friday
Weekend
1. Build your campaign strategy
Cyber
Monday
11 Page 11
Create a unique
campaign
- Create original content
- Make your ask goal-
oriented
- Make your Giving
Tuesday unique
- Connect clearly to your
mission
1. Build your campaign strategy
- Visit GivingTuesday.org
- Toolkit, Ideas & Case Studies
- Focus on a unique theme
1. Build your campaign strategy
12 Page 12
1. Build your campaign strategy
13 Page 13
Focus on a unique
theme
- Example: Mercy for
Animals
- ”Fund One Full
Investigation"
1. Build your campaign strategy
Focus on a unique
theme
- Example: Middle East
Children’s Alliance
- Focus on “Maia
Project” to raise
$15,000 to provide
safe, clean water to
2,500 kids in Gaza
1. Build your campaign strategy
https://youtu.be/qob6QGrmXrs
Focus on a unique
theme
- Example: Berkeley
Humane
- “$50 will feed me for
a month”
- Cats vs. Dogs!
1. Build your campaign strategy
Focus on new donors &
small gifts
- Connect with new supporters
- Encourage new gifts, any size
- Focus on small gifts
- Attract monthly donors
- Crowdfunding = small gifts
- Your donation page gift string
should start at $5
- Challenge match
1. Build your campaign strategy
17 Page 17
18 Page 18
2/ MESSAGE VIA EMAIL
2. Message via email
- Figure out your
timing for emails
- What worked last
year? (review
performance)
- List segmentation
- Messaging &
template design
19 Page 19
Black
Friday Weekend
Cyber
Monday
Page 20
Nov
22
Nov
26
Nov
28
2. Message via email
Page 21
Sun Nov 26, 2017 Tue Nov 28, 2017
Key Strategies:
- The sender
- The ask
- Giving level
- Challenge match
- Gift (SETI book)
- Visuals (photos, video)
- Timing, deadline, momentum
2. Message via email
23 Page 23
3/ PREPARE YOUR
WEBSITE
- Promote appeal on
home page (top,
carousel)
- Use clear headline,
value proposition,
image, button
- Other website content
to strengthen your
appeal
3. Prepare your website
Lightbox
- Pop-up lightbox on
homepage
- Pop-up lightbox on
top 20 pages
- Only show lightbox
to new visitors
3. Prepare your website
3. Prepare your website
Lightbox
- Example:
Sempervirens
Fund
- Matching gift
3. Prepare your website
Donation Page
- Example: No
Kid Hungry
- Matching gift
3. Prepare your website
Donation Page
- Example:
Defenders of
Wildlife
- 3-for-1 Match
3. Prepare your website
Donation Page
- Example: National
Museum of African
American History &
Culture
- Gift at $100 level = hat
30 Page 30
4/ HARNESS YOUR
SOCIAL NETWORKS
- Multi-channel outreach
- Distribute content across
email, web, social & events
- Engage your audience
(hashtags, selfies, thank
donors)
- Create momentum
4. Harness your social networks
Facebook:
- Boost your content to
increase reach
- Facebook Live
- Facebook
Fundraising tools
- Create “custom
campaigns” to target
email subscribers
- Paid ads to increase
your reach
4. Harness your social networks
4. Harness your social networks
• Recruit social media
ambassadors
• Crowd-fundraising
• Reach out to friends,
family, co-workers
• Personal donation
pages (Facebook
Fundraising, etc)
33 Page 33
Best Buddies Challenge website, Mar 2018.
www.bestbuddieschallenge.org
34 Page 34
5/ MEASURE EVERYTHING
- What worked year-over-year?
- Revenue, donors, average gift
- Monthly donor recruitment
- Performance by audience
segment
- Traffic to donation pages &
conversion rate
- Social media activity
35 Page 35
5. Measure everything
1. Integrate channels
2. Create campaigns
3. Email more
4. Recruit social ambassadors
5. Increase your social media
activity
6. Promote monthly giving &
small gifts
7. Improve your donation pages
36 Page 36
Michael’s Top 6 Tips
Further Learning
37 Page 37
A Nonprofit’s Guide to
Successful Year-End
Fundraising
Published by EveryAction
Free download:
http://bit.ly/eoy-giving
6. Questions & Answers
Thanks for joining us!
- Please share your feedback
- Follow on Twitter
- TechSoup @techsoup
- EveryAction @everyactionHQ
- Michael Stein @mstein63
- Contact Michael via email at
mstein@everyaction.com
39 Page 39
Share and Learn
• Chat in one thing that you learned in today’s
webinar.
• Please complete our post-event survey.
Your feedback really helps.
• Follow TechSoup on social media
(FB, Instagram, Twitter)
• Visit the TechSoup Blog at blog.techsoup.org
Join us for our
upcoming webinars.
11/13
Intro to Building PDF Forms
11/19
From Desktop to the Cloud: Why Organizations
Are Converting
12/10
How Can a Nonprofit Best Utilize Remote Tech
Support?
12/11
Payroll for Nonprofits: 2018 Law Changes That
Affect You
Archived Webinars:
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Maximize Your Giving Tuesday Fundraising & Engagement

  • 1. Maximize Your Giving Tuesday Fundraising and Engagement November 1, 2018
  • 2. Using ReadyTalk • Chat to ask questions • All lines are muted • If you lose your Internet connection, reconnect using the link emailed to you. • You can find upcoming and past webinars on the TechSoup website: www.techsoup.org/community/events- webinars • You will receive an email with this presentation, recording, and links • Tweet us @TechSoup and use hashtag #tswebinars
  • 3. A Global Network Bridging Tech Solutions and Services for Good Where are you on the map? Countries Served TechSoup Partner Location NetSquared Local Group
  • 4. Acclivity Adobe Alpha Software Atlas Business Solutions Atomic Training Amazon Web Services Autodesk Azavea BetterWorld Bitdefender Blackbaud Bloomerang Box Brocade Bytes of Learning Caspio CauseVox CDI Computer Dealers Cisco Citrix CitySoft CleverReach ClickTime Closerware Comodo Connect2Give Dell Dharma Merchant Services Digital Wish Dolby DonorPerfect DocuSign Efficient Elements FileMaker GoDaddy GrantStation Guide By Cell Headsets.com Horizon DataSys HR Solutions Partners Huddle Idealware InFocus Informz InterConnection Intuit JourneyEd Litmos Little Green Light Mailshell Microsoft Mobile Beacon NetSuite Nielsen NonProfitEasy O&O Software Okta Quickbooks Made Easy Reading Eggs ReadyTalk Red Earth Software Sage Software Shopify Simple Charity Registration Skillsoft Smart Business Savings Society for Nonprofit Organizations Sparrow Mobile Symantec Tableau TechBridge Tech Impact Teespring Telosa Tint Ultralingua Western Digital Zoner
  • 5. Explore our Nonprofit Tech Marketplace For more information, please visit www.techsoup.org/get-product-donations "We are an all-volunteer organization with limited professional skills. Adobe's donated technology is helping us present our story to the public and to lenders in the format of a much larger organization. With Adobe, we are able to knock off a few of the "rough edges" so that our story is front and center instead of our technological limitations. Thank you, Adobe!” - Richard de Koster Constitution Island Association, Inc
  • 6. Presenters Michael Stein, Sr. Director of Partnerships EveryAction Sima Thakkar Online Learning Producer TechSoup Assisting with chat: Zerreen Kazi Marketing Associate TechSoup Sima Thakkar Online Learning Producer TechSoup Zerreen Kazi Marketing Associate TechSoup Michael Stein Sr. Director of Partnerships EveryAction
  • 7. MAXIMIZE YOUR GIVING TUESDAY FUNDRAISING & ENGAGEMENT Webinar ~ November 1, 2018 Presented by Michael Stein
  • 8. Today’s presenter: Michael Stein Senior Director of Partnerships EveryAction Page 2
  • 9. Giving Tuesday was created when two organizations, the 92nd Street Y and the United Nations Foundation came together in 2012, about a month before that year's Thanksgiving. Their intention was to set aside a day to celebrate the generosity of giving, a great American tradition. 3 Page 3
  • 10. 1. Build your campaign strategy 2. Message via email 3. Prepare your website 4. Harness your social networks 5. Measure everything 6. Q & A 4 Page 4 Tue Nov 27 is 26 days away
  • 11. 5 Page 5 1/ BUILD YOUR CAMPAIGN STRATEGY
  • 12. Giving Tuesday vs Year End: - Cannibalization issue - Different campaigns - Separate goals - Messaging strategy 1. Build your campaign strategy
  • 13. What worked last year? - Messaging that worked - Audiences that responded - Money raised - Open rates, click rates, links clicked - Testing - Social media activity - Anecdotal & community response 1. Build your campaign strategy
  • 14. Determine your goal: - Raise money - Engage supporters - Recruit volunteers - Grow your email list 1. Build your campaign strategy
  • 15. Activate your audiences: - Active donors - Lapsed donors - Volunteers - Activists - Non-donors - Social media followers - What other audiences? 1. Build your campaign strategy
  • 16. 10 Page 10 Tuesday Nov 27 - Start your messaging up to a week ahead of time - Email & social media promotion, including on the weekend - Follow-up messaging during the week Black Friday Weekend 1. Build your campaign strategy Cyber Monday
  • 17. 11 Page 11 Create a unique campaign - Create original content - Make your ask goal- oriented - Make your Giving Tuesday unique - Connect clearly to your mission 1. Build your campaign strategy
  • 18. - Visit GivingTuesday.org - Toolkit, Ideas & Case Studies - Focus on a unique theme 1. Build your campaign strategy 12 Page 12
  • 19. 1. Build your campaign strategy 13 Page 13
  • 20. Focus on a unique theme - Example: Mercy for Animals - ”Fund One Full Investigation" 1. Build your campaign strategy
  • 21. Focus on a unique theme - Example: Middle East Children’s Alliance - Focus on “Maia Project” to raise $15,000 to provide safe, clean water to 2,500 kids in Gaza 1. Build your campaign strategy https://youtu.be/qob6QGrmXrs
  • 22. Focus on a unique theme - Example: Berkeley Humane - “$50 will feed me for a month” - Cats vs. Dogs! 1. Build your campaign strategy
  • 23. Focus on new donors & small gifts - Connect with new supporters - Encourage new gifts, any size - Focus on small gifts - Attract monthly donors - Crowdfunding = small gifts - Your donation page gift string should start at $5 - Challenge match 1. Build your campaign strategy 17 Page 17
  • 24. 18 Page 18 2/ MESSAGE VIA EMAIL
  • 25. 2. Message via email - Figure out your timing for emails - What worked last year? (review performance) - List segmentation - Messaging & template design 19 Page 19 Black Friday Weekend Cyber Monday
  • 27. 2. Message via email Page 21 Sun Nov 26, 2017 Tue Nov 28, 2017
  • 28. Key Strategies: - The sender - The ask - Giving level - Challenge match - Gift (SETI book) - Visuals (photos, video) - Timing, deadline, momentum 2. Message via email
  • 29. 23 Page 23 3/ PREPARE YOUR WEBSITE
  • 30. - Promote appeal on home page (top, carousel) - Use clear headline, value proposition, image, button - Other website content to strengthen your appeal 3. Prepare your website
  • 31. Lightbox - Pop-up lightbox on homepage - Pop-up lightbox on top 20 pages - Only show lightbox to new visitors 3. Prepare your website
  • 32. 3. Prepare your website Lightbox - Example: Sempervirens Fund - Matching gift
  • 33. 3. Prepare your website Donation Page - Example: No Kid Hungry - Matching gift
  • 34. 3. Prepare your website Donation Page - Example: Defenders of Wildlife - 3-for-1 Match
  • 35. 3. Prepare your website Donation Page - Example: National Museum of African American History & Culture - Gift at $100 level = hat
  • 36. 30 Page 30 4/ HARNESS YOUR SOCIAL NETWORKS
  • 37. - Multi-channel outreach - Distribute content across email, web, social & events - Engage your audience (hashtags, selfies, thank donors) - Create momentum 4. Harness your social networks
  • 38. Facebook: - Boost your content to increase reach - Facebook Live - Facebook Fundraising tools - Create “custom campaigns” to target email subscribers - Paid ads to increase your reach 4. Harness your social networks
  • 39. 4. Harness your social networks • Recruit social media ambassadors • Crowd-fundraising • Reach out to friends, family, co-workers • Personal donation pages (Facebook Fundraising, etc) 33 Page 33 Best Buddies Challenge website, Mar 2018. www.bestbuddieschallenge.org
  • 40. 34 Page 34 5/ MEASURE EVERYTHING
  • 41. - What worked year-over-year? - Revenue, donors, average gift - Monthly donor recruitment - Performance by audience segment - Traffic to donation pages & conversion rate - Social media activity 35 Page 35 5. Measure everything
  • 42. 1. Integrate channels 2. Create campaigns 3. Email more 4. Recruit social ambassadors 5. Increase your social media activity 6. Promote monthly giving & small gifts 7. Improve your donation pages 36 Page 36 Michael’s Top 6 Tips
  • 43. Further Learning 37 Page 37 A Nonprofit’s Guide to Successful Year-End Fundraising Published by EveryAction Free download: http://bit.ly/eoy-giving
  • 44. 6. Questions & Answers
  • 45. Thanks for joining us! - Please share your feedback - Follow on Twitter - TechSoup @techsoup - EveryAction @everyactionHQ - Michael Stein @mstein63 - Contact Michael via email at mstein@everyaction.com 39 Page 39
  • 46. Share and Learn • Chat in one thing that you learned in today’s webinar. • Please complete our post-event survey. Your feedback really helps. • Follow TechSoup on social media (FB, Instagram, Twitter) • Visit the TechSoup Blog at blog.techsoup.org
  • 47. Join us for our upcoming webinars. 11/13 Intro to Building PDF Forms 11/19 From Desktop to the Cloud: Why Organizations Are Converting 12/10 How Can a Nonprofit Best Utilize Remote Tech Support? 12/11 Payroll for Nonprofits: 2018 Law Changes That Affect You Archived Webinars: www.techsoup.org/community-events
  • 48. Thank you to our webinar sponsor! Please complete the post-event survey that will pop up once you close this window.