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Definition of motivation:
* The driving force within individuals by which they
attempt to achieve some goal in order to fulfill some
needs or expectation.
* The degree to which an individual wants to choose
in certain behavior.
Qualities of Motivation:
Energizes

behavior
Directs behavior
Enable persistence towards a
goal
Exists in varying details
MOTIVATION AS A
PROCESS:
ENERGY

DIRECTION

PERSISTENCE

It is a process by which a person’s efforts are
energized, directed and sustained towards attaining
the goal.
*Energy- A measure of intensity or drive.
*Direction- Towards organizational goal.
*Persistence- Exerting effort to achieve goal
Six C’s of Motivation..
Challenges

Control

Consequences

Choices

collaboration

Constructing meaning
BASIC MODEL OF
MOTIVATION
Needs or
expectations

Result in

Drive force
(Behavior or
Action)

To Achieve

Desired Goals
Feedback
fulfillments

Which Provides
Maslow’s Hierarchy of needs theory
Needs were categories as five levels of lower-higher-order
needs.
*Individual must satisfy lower-level needs before they can
satisfy higher order needs.
*Satisfied needs will no longer motivate.
*Motivating a person depends on knowing at what level
that a person is on the hierarchy.
HIERARCHY OF NEEDS
*Lover order ( External ) : Physiological and safety needs
*Higher order ( Internal ) : Social, Esteem, and Selfactualization

Self-Actualization Needs
Esteem Needs
Social Needs
Safety Needs
Physiological needs
McGregor’s Theory X and Y
Theory X
Assume that workers have little ambition, dislike
work, avoid responsibility, and require close
supervision.
Theory Y
Assumes that workers can exercise self-direction,
desire, responsibility, and like to work.
Assumption
Motivation is maximized by participative decision
making, interesting jobs, and good group relation.
Motivational Theories X & Y
SA
Esteem
Social
Safety & Security
Physiological

Theory Y - a set of
assumptions of how to
manage individuals
motivated by higher
order needs
Theory X - a set of
assumptions of how to
manage individuals
motivated by lower order
needs
Herzberg’s Motivation-Hygiene
Theory
Job satisfaction and job dissatisfaction are created y different
factors.
Hygiene factors- Extrinsic ( Environmental ) factors that
create job dissatisfaction.
Motivation Factors- Intrinsic ( Psychological ) factors that
create job satisfaction.
Attempted to explain why job satisfaction does not result in
increased performance
The opposite of satisfaction is not dissatisfaction but rather
no satisfaction.
Motivation–Hygiene Theory of
Motivation
• Company policy &
administration
• Supervision
• Interpersonal relations
• Working conditions
• Salary
• Status
• Security

Hygiene factors avoid
job dissatisfaction

Motivation factors
increase job satisfaction
•
•
•
•
•
•

Achievement
Achievement recognition
Work itself
Responsibility
Advancement
Growth

• Salary?
Alderfer’s ERG Theory
SA
Esteem
Love (Social)

Growth
Relatedness

Safety & Security
Physiological

Existence
Motivation

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Motivation

  • 1.
  • 2. Definition of motivation: * The driving force within individuals by which they attempt to achieve some goal in order to fulfill some needs or expectation. * The degree to which an individual wants to choose in certain behavior.
  • 3. Qualities of Motivation: Energizes behavior Directs behavior Enable persistence towards a goal Exists in varying details
  • 4. MOTIVATION AS A PROCESS: ENERGY DIRECTION PERSISTENCE It is a process by which a person’s efforts are energized, directed and sustained towards attaining the goal. *Energy- A measure of intensity or drive. *Direction- Towards organizational goal. *Persistence- Exerting effort to achieve goal
  • 5. Six C’s of Motivation.. Challenges Control Consequences Choices collaboration Constructing meaning
  • 6. BASIC MODEL OF MOTIVATION Needs or expectations Result in Drive force (Behavior or Action) To Achieve Desired Goals Feedback fulfillments Which Provides
  • 7. Maslow’s Hierarchy of needs theory Needs were categories as five levels of lower-higher-order needs. *Individual must satisfy lower-level needs before they can satisfy higher order needs. *Satisfied needs will no longer motivate. *Motivating a person depends on knowing at what level that a person is on the hierarchy.
  • 8. HIERARCHY OF NEEDS *Lover order ( External ) : Physiological and safety needs *Higher order ( Internal ) : Social, Esteem, and Selfactualization Self-Actualization Needs Esteem Needs Social Needs Safety Needs Physiological needs
  • 9. McGregor’s Theory X and Y Theory X Assume that workers have little ambition, dislike work, avoid responsibility, and require close supervision. Theory Y Assumes that workers can exercise self-direction, desire, responsibility, and like to work. Assumption Motivation is maximized by participative decision making, interesting jobs, and good group relation.
  • 10. Motivational Theories X & Y SA Esteem Social Safety & Security Physiological Theory Y - a set of assumptions of how to manage individuals motivated by higher order needs Theory X - a set of assumptions of how to manage individuals motivated by lower order needs
  • 11. Herzberg’s Motivation-Hygiene Theory Job satisfaction and job dissatisfaction are created y different factors. Hygiene factors- Extrinsic ( Environmental ) factors that create job dissatisfaction. Motivation Factors- Intrinsic ( Psychological ) factors that create job satisfaction. Attempted to explain why job satisfaction does not result in increased performance The opposite of satisfaction is not dissatisfaction but rather no satisfaction.
  • 12. Motivation–Hygiene Theory of Motivation • Company policy & administration • Supervision • Interpersonal relations • Working conditions • Salary • Status • Security Hygiene factors avoid job dissatisfaction Motivation factors increase job satisfaction • • • • • • Achievement Achievement recognition Work itself Responsibility Advancement Growth • Salary?
  • 13. Alderfer’s ERG Theory SA Esteem Love (Social) Growth Relatedness Safety & Security Physiological Existence