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T Carney 2016

  1. 1. TTTTERRYERRYERRYERRY CCCCARNEYARNEYARNEYARNEY terrycarney1018@gmail.com 129 Whittaker Cres., Cambridge, ON N1T 1Z3 (519) 588-7248 ProfileProfileProfileProfile A dynamic team player with nearly 30 years of success in the insurance industry, trained in project management practises, program control and support, and business analysis methodologies, with a focus on contributing to the goals of the business. A strategic thinker with a proven history of adapting and using innovative approaches to build and leverage relationships in delivering key results. Professional ProfileProfessional ProfileProfessional ProfileProfessional Profile • 20+ years of experience in Project Management, Program Control Officer, Project Management Office Support, and Business Analysis roles • Proven adaptability to constantly evolving priorities and ability to manage to deadlines with a continual focus on implementing solutions to challenges and improvement opportunities • Qualified professional experienced in development, maintenance, and variance analysis for reporting for large complex integrated initiatives • Experience leading business operational systems development initiatives under $1MM or high volume activity • Effective analytical, investigative, and research skills with meaningful documentation and interpretation of data and results • Experienced in creating strong project scheduling and financial tracking to enable effective monitoring and control of business initiatives • Change enabler with experience supporting teams through change • Successful collaborator, comfortable with all levels of the organization and varying degrees of technical knowledge • Enthusiastic team player and champion for employee engagement within the organization • Employs common sense, aptitude, experience, and tenacity to drive effectiveness Professional ExperienceProfessional ExperienceProfessional ExperienceProfessional Experience 2010-Present RBC Insurance 6880 Financial Dr., Mississauga, Ontario Transformation Management Office Project Manager/Program Control Officer AccomplishmentsAccomplishmentsAccomplishmentsAccomplishments • Exercised analytical and project management mindset to develop, socialize, and implement a new operating model for high volume initiatives within our organization leveraging the existing organizational PM framework and methodology • Seconded to develop integrated program schedule for the largest program undertaken by the organization ($300MM+) • Consolidated key milestones and deliverables from 13 individual project schedules, enabling effective monitoring of milestone reports and the timely identification, escalation, and resolution of risks to overall program schedule • Provided execution assurance, leadership, and on-going coaching to project managers on large programs to ensure status, risk and issue, and schedule reporting and management met best practises • Led >$5MM spend project to successful completion requiring over 40 separate implementations, 5 IT project managers and associated development teams
  2. 2. TTTTERRYERRYERRYERRY CCCCARNEYARNEYARNEYARNEY terrycarney1018@gmail.com 129 Whittaker Cres., Cambridge, ON N1T 1Z3 (519) 588-7248 • Proactively nurtured a positive project team experience to better engage resources resulting in effective problem discussion and the successful delivery of project goals and objectives without negatively impacting approved scope or budget • Utilized analysis and common sense to understand business discussion points, as they relate to practical understanding of project objectives, and spark value-added business requirements additions • Expanded accountabilities of program control officer role while assigned to two concurrent large programs to provide support for over allocated Program Manager while continuing to exceed expectations of formal responsibilities 2008-2010 RBC Insurance 6880 Financial Dr., Mississauga, Ontario P&C Product Management Senior Business Specialist AccomplishmentsAccomplishmentsAccomplishmentsAccomplishments • Actively engaged member of prioritization committee for P&C insurance pricing, regulatory, and enhancements participating in the appropriate prioritization across business lines • Developed, managed, and implemented processes within Product Management for updating and reviewing product collateral, marketing material, and for effective client communication, including policy fulfillment and renewal letters, training materials and communications to distributors • Prepared detailed competitive analyses providing data on competitor's strengths and weaknesses, strategic initiatives, organization structures, product offerings, and channels • Championed business priorities by developing business cases, preparing project submissions, actively supporting business involvement including user acceptance testing and proving sign off • Spear-headed and successfully coordinated efforts across multiple business areas for operational investigation of credit card system defect, saving the organization $50M annually and mitigating reputational risk to the organization 2007-2008 RBC Insurance 6880 Financial Dr., Mississauga, Ontario Insurance Sales Development Senior Business Specialist AccomplishmentsAccomplishmentsAccomplishmentsAccomplishments • Developed and maintained regional leader and sales representative compensation modelling tools allowing senior executives to scrutinize a variety of compensation plan scenarios enabling effective decision making • Partnered with the management teams to drive the necessary research and analysis required to resolve compensation errors or implement systems enhancements, workflows, procedures or processes • Developed numerous ad-hoc reports, calculation models, and payment tracking tools enabling effective executive decisioning 2002-2007 RBC Insurance 6880 Financial Dr., Mississauga, Ontario Project Management Office PMO Support AccomplishmentsAccomplishmentsAccomplishmentsAccomplishments • Contributed to the development and implementation of RBC Project Management Framework (PMF) for initial centralized Project Management Office for the Life Company
  3. 3. TTTTERRYERRYERRYERRY CCCCARNEYARNEYARNEYARNEY terrycarney1018@gmail.com 129 Whittaker Cres., Cambridge, ON N1T 1Z3 (519) 588-7248 • Developed and implemented portfolio reporting tools and supporting processes for the Divisional Portfolio of Projects • Enhanced portfolio reporting to better support executive governance and oversight of portfolio execution and financial management, underpinning the executive review and prioritization and approval process • Developed, launched, and facilitated initiative on-boarding process and support the on-going and annual project prioritization process and division-wide resource portfolio planning activities • Performed initial analysis of project initiative submissions based on strategic alignment and return on investment, and produced summary of findings with value-added information relevant to the executive prioritization process • Investigated work flow and prepared process models to analyze procedural gaps and identify efficiency opportunities in development process 1985-2002 Manulife Financial 500 King St. N., Waterloo, Ontario Individual Life Systems Project Leader, Intermediate Business Analyst Agency Compensation Agent Contracts Co-ordinator Individual New Business Medical Fees Co-ordinator Professional DevelopmentProfessional DevelopmentProfessional DevelopmentProfessional Development/Technical Skills/Technical Skills/Technical Skills/Technical Skills • Advanced level Microsoft Office suite skills including Project, Excel, Word, PowerPoint, and Visio • E2E Requirements Process Training • Introductory Agile PMF knowledge • Multiple industry courses in the areas of insurance product knowledge, collaboration, change management • Leading and Advocating Change – Managerial Excellence • Collaboration Workshop Reference Available Upon RequestReference Available Upon RequestReference Available Upon RequestReference Available Upon Request

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