T E R R Y L M . G R I F F I N
1318 North High Street, Lake City, MN 55041
651-301-1034, tmgr70@gmail.com
PRODUCTION SUPERVISOR
Professional Profile
Operations professional with over 6 years of progressive success leading Production Teams to meet and exceed
business goals. Results driven professional with proven results in process improvements, scrap reductions and
operator throughput improvements. Adept in translating complex processes into functional application,
building strong teams, and managing change in diverse technical arenas.
Areas of Expertise
Experienced in Lean • APICS Certified • Project Management • Expert Computer Skills
Process Improvement Capabilities • Team Building• • Bilingual
Written and verbal communications
PROFESSIONAL EXPERIENCE
Medtronic, Wabasha, Minnesota – July 2014 to present
Medtronic is a medical manufacturer that is recognized throughout the United States and globally.
Production/Warehouse Supervisor
Exhibited effective leadership and project management skills to assist the organization in achieving a reduction
in quality issues of 80% through Lean practices and process improvements. Managed and developed a focused
team to improve efficiency and increase member morale.
Achievements include:
 Improved departmental efficiency from 102% to 111%.
 Effectively led two kaizen events to achieve a combined cost savings of over $62,000.
 Successfully lead focused teams to improve quality and efficiency through process improvements.
 Improved productivity by over 27% through implementation of lean principles and practices.
 Effectively promoted safety initiatives to lead the plant for three consecutive quarters.
 Trained and promoted production and warehouse workers into leadership roles.
 Designed a production roster linked to a skills matrix for legal compliance.
Hearth and Home Technologies, Lake City, Minnesota – September 2012 to July 2014
Hearth and Home Technologies is a fireplace manufacturer that is recognized throughout the United States and
globally.
Production Supervisor
Exhibited effective leadership and project management skills to assist the organization in achieving a reduction
in safety incidents of 40% through Lean practices and safety initiatives. Managed and developed a focused
team to improve efficiency and increase line member morale.
Achievements include:
 Improved departmental efficiency to 102%.
 Effectively restructured the department into a two shift operation.
 Streamlined warehouse operations to reduce transportation waste by 50%.
 Successfully managed change through a number of run rate increases.
 Improved productivity by 25% through implementation of lean principles and practices.
 Trained and promoted several production workers into leadership roles.

 Designed a skills matrix that includes a training plan.
BIC APP/Norwood, Red Wing, Minnesota - March 2008 to September 2012
BIC APP is a Promotional Products manufacturer that is recognized throughout the United States and globally.
Production Supervisor
Exhibited effective leadership and project manage skills to assist the organization in achieving 108% cost
savings for 2009 through Lean practices for a cost savings of 2.47M. Promoted change within the team,
maintained a focused team and made certain that changes stayed in place.
Achievements include:
Reduced production scrap from 23% to 4%.
Reduced cycle inventory loss from 10% to 3%.
Improved individual operator throughput to 100%.
Reduced FTE’s by 30%
Researched and evaluated transparency films resulting in a change that maintained image quality while
reducing the cost by 62%.
Eliminated individual templates for image placement to a system that allows the operator to place the image
with greater accuracy and reduces the cycle time by 1 minute per placement.
Effectively lead 15 Engineering Interns for successful completion of time studies and process flow mapping for
the Red Wing location.
Reduced the rejection rate of screens at the printer by 64%.
EDUCATION, TECHNICAL SKILLS & CERTIFICATIONS
University of Wisconsin, Eau Claire, WI
Bachelor of Business Administration – Management Information Systems and Entrepreneurship
PERSONAL & TECHNICAL SKILLS
• Demonstrates honesty, integrity and a common sense approach to business management.
• Process minded and able to solve complex problems.
• Experienced with business modeling and documentation of processes.
• Possess effective Training and Facilitating skills.
• Exposed to environments using both AS400 and Windows based systems.
• Extensive knowledge of Excel, Word, Power Point, Microsoft Office Suite and the World Wide Web.
• Bilingual in both English and Spanish.
CERTIFICATIONS
• APICS – Certified
• Novell 4.11 – Certified Network Administrator

References available upon request. Professional Profile on Linked In.