The questions you should be asked (or should have been) and the items that should be addressed prior to starting the business plan writing process.
A different style, but I think the correct starting approach to tackling writing a business plan.
3. NotYourGrandfather’s
BizPlanWriting
Lorem ipsum dolor sit amet,
consectetur adipiscing elit
3
The questions you need to answer
first and the attitude/understanding
that needs to be set PRIOR to
starting the business plan writing
5. NotYourGrandfather’s
BizPlanWriting
Lorem ipsum dolor sit amet,
consectetur adipiscing elit
5
The questions you need to
answer first and the attitude that
needs to be set PRIOR to starting
the business plan writing
Beliefs
Attitudes
Decisions
Behavior
Habits
STANDARDS
6. What we’ll cover today:
• Asking the difficult questions
• Determine the WHY
• Determine the STORY
• Current standing in the Law of Diffusion
• Operating Agreement
• Core Value Proposition
• Solution to the Marketplace
• Product Market Fit
• Marketing & Brand
• Vibe, Style, Personality, Appeal, “Feelings”
• Customers
• The Team, org chart, org duties, delegations
• MONEY plus minus & valley of death
6
What you are and What you are NOT.
• Formats, Layouts, Writing styles for business plans
7. My inspirations and references:
7
• Simon Sinek, Start with WHY
• Seth Godin
• Jen Sincero, You are a Bad Ass at Making Money
• Marcus Lemonis
• Jim Collins, Good to Great
• Dave Ramsey, Entreleadership
• Tim Ferriss
• Mark Cuban
• Malcolm Gladwell
• Adam Grant
• Steve Jobs
• And who knows whoever else!
8. FIRST, hold on.
8
• I’m not that smart.
• This will be valuable, no it isn’t an MBA.
• You shouldn’t consider this matter of fact and the 10
commandments. Question, challenge, derive own
opinion.
• YES, you can ask questions at any time.
• YES, I’ll be available after this to talk specifically or for
further explanation.
• YES, you can leave at any time.
• Simplify
• Concise and focused understanding
• Be authentically you. Make a ruckus. Diminish Fear.
GOALS for This Workshop & for YOU:
10. 10
Quick FAQ’s:
• Do I need a written business plan?
• Am I benefited by having a business plan?
• Will my plan change/evolve?
• If updating, how often should I update?
• Should I use a template?
• Who should I be writing the plan for?
• Should I have different variations?
23. 23
Stage of your Industry and your Product
The Law of Diffusion
Do you need to educate
users? The marketplace?
Coworking space. Starbucks.
Curiosity is good. Confusion or
unanswered questions, BAD.
Favorite example: Wonderbread
Do you need to be first to market?
25. 25
What solution do you solve?
Better mousetrap? Innovation v. Novelty? Short game or long sustainability?
Cash Cow? Mine the gap?
Where do you fall in the food chain?
27. 27
What is your value proposition?
Where in your processes do you add value (or the perception of value)
Creation of value. Visible to the consumer or not so visible?
Perception of value?
Removal of something that solves problem? Service Economy?
Old time economy.
Waste Management. Terminix. Tougas restoration.
28. 28
THE CUSTOMER
How do you connect, communicate, and exchange (conduct transaction) with your customer?
Relationship: Relational, nurturing… transactional.
Niche?
Do you know your perfect customer?
Do you know all the psychodemographics
The way the behave, communicate, make decisions.
Repeating? Subscribing? Upsell abilities?
39. 39
The Team
Also,
Refer to Business Model Canvas.
Who is all involved to create/deliver your product/service
Key Partners?
Vendors?
Manufactures/Wholesalers?
Do you rely on anyone to a critical point?
Collaborations?
Outsource?
45. 45
How deep is your valley of death?
How much time before significant sales?
Investment?
Bootstrap model?
Plus Minus game.
46. 46
What is your Profit Margin?
What does your Margin need to be?
COGS
Product v. service
Industry Standard?
Benchmarks?
Gross Profit
Net Profit
Fixed expenses
Variable Expense
Cost of operations
Labor
EBITA
51. 51
Pricing
Know the anchor price and expected price of your
customer.
It is ok to have launch discounted pricing, make sure it is made
evident what standard and future pricing is.
52. 52
Marketing Plan
-Build a Brand.
-Be a story teller.
-Be a product a transactional OR
have personality and appeal to an audience.
-Create a platform. A vessel.
-Marketing is communication (verbal & non) and connection.
58. 58
Other areas to include:
Products/services
Operational Plan
Proprietaries / Intellectual Property
Product Development
EXIT STRATEGY
Licensees, permits, regulations, insurance, blah
59. 59
Sales. Serving a need. Serving the customer.
“Sales is the transfer of Enthusiasm.”
Know your Destination. KNOW your why.
BELIEVE. Eat, Breath, Live the Why.
Adjust the Plan, but stick to the why & convictions.
Overcommunicate.
Be Hungry.
Be a magnet. Law of Attraction. Value creating magnet!
62. 62
I Hope this wasn’t *too messy and was helpful!
Reach out anytime with questions, needing more explanation, or just to
drop a note: thad@realzeal.com or thadgiedd@gmail.com
66. A Business Dashboard
• What metrics can you measure and read to give you a status of your business?
KPI’s
Not just amount in bank account
• You want to make improvements to your business…
• Better production, better efficiency, better sales, less costs
• HOW ARE WE GOING TO MEASURE and TRACK?
67. • Sales revenue
• Customer loyalty and retention
• Churn rate
• Productivity ratios
• Size of gross margin
• Monthly profit and loss
• Overhead costs
• Variable cost percentage
• Inventory size
• Online conversions
• Sales growth
• Sales opportunities
• Sales target
• Product performance
• Sales per sales representative
• Marketing ROI
• Goal completion rate
• Cost per Lead
• Customer Loyalty and Retention
• Net Promoter Score
• Employee happiness & involvement
•Sales: Revenue vs. budget, new customers, renewal rate, upsold customers, sales force productivity,
time to acquire, cost to acquire, market share, customer lifetime value, wins vs. losses
•Marketing: Qualified prospects, qualified leads, click thru rates, conversion rates, cost per lead,
marketing ROI, website traffic, customer satisfaction, competitive rank, new followers
•Operations: Time to install, customer support tickets, time to resolve, employee retention, employee
productivity, plant/equipment productivity
•Development: Status against deadline, status against budget, bug resolution, team productivity,
recruiting efficiency
•Finance: Net cash vs. budget, burn rate, months of cash remaining, days receivables, days payables,
bank covenant ratio
Notas del editor
Surface level reasons.Inner WHY. Love connecting with business owners. Love talking “shop”. was sports, now entrepreneurship is my Rockstar view of the world. True love is deeper conversations, meaningful filled with substance conversations.
Phycological approach
Who is Thad? USD, biz & entrepreneurial studies, 605 Daily Specials. Bakery. Husband to Chelsea. Hat Company… Bag In a Box wine… Student of Life.. Comedy. Sports. Philosophy & psychology. Community Building… Understand people. You understand business.
First things first
Be sure to study Tim Ferriss’ Fear Setting. Critical to know your fears and your holdbacks.
BE PREPARED. Take the time and the preparations to plan the future.
Commitment + mechanism = result (destination) LIVE BY THIS IN EVERYTHING. Choose your top priorities that need your 100% commitment!
Have the intuition to be forward thinking. Meet problems and challenges as they happen or before, not in hindsight.
Know your why & your businesses why.
Starbucks. Apple. Microsoft.
Snuggies Why?
When you know your why: Your employee’s know their purpose. The customer knows why they should buy. Coke v Pepsi. BL v CL. Harley v Indian.
Sell to those who believe what you believe.Hire those who believe what you believe.
Jobs & Wozniak completely believed in their purpose, their why, to challenge the status quo and to do things differently. So much so even after Jobs’ death the culture still had elements of it to honor their beliefs. Look up Apple’s Jolly Roger flag if you want to know more.
If you have that determination and business model to be different… Do IT! Do things differently, and be proud and celebrate such.
What type of business are you? Are your products/services new to market?
EDUCATE the users?Cross the chasm?
Reach critical mass?
Iphone v. RAZR
Better Mousetrap? SharkTank coinphrase. Short game? Tree debris cleanup business. Cash Cow..
Talk about the experience economy. I don’t suggest striving to be known for price. Penny Wars are the worst. Convenience and Experience are what more and more people demand, that is economical and justified to spend on.
GO NICHE if you can.
If you know this. You are benefited and will know how to make your customer feel like engaging and hopefully buying.
Public accolades? Strong reputation? Social Proof in your field/work? Thought of as a resource or leader in your space? This opens up referrals and a cycle to gain business. Also important in developing a brand.
Who do you need with you and who do you need to hire?This can start small and scale up.
What should you allow? What should you say no to?Smell test? Match your orgs why, mission, perception? ALIGNMatch your Standards?
My example from 2014
Who where you are putting your attention. It will be pulled and stretched. Be self-aware when you need to adjust!
Which Summit are you committing to climb?
Which Summit are you committing to climb?
Which Summit are you committing to climb?
Lebron James has basketball, Steve Jobs had innovative products, Steve Irwin had animals, Mario Andretti had car racing… nurse has a hospital, teacher has a school, musician has a microphone & stage, video gamer has his/her
Choose your best KPI’s that you want on your dashboard!