This document summarizes the skills and capabilities required for future work, trends impacting businesses, and a one-year follow up on training program graduates. It discusses how the roles of HR and skills needed will change, with business models transforming and people management becoming a key challenge. Soft skills like communication, adaptability and teamwork will remain important alongside technical skills. It also provides an example outcome for a training program, finding high employment rates and salaries among graduates one year later. The conclusion invites questions.

1. Graduates and the future of work by Toronto Training and HR October 2011

2. 3-4 Introduction to Toronto Training and HR 5-9 Skills and capabilities required 10-18 Worlds ahead 19-21 One year on 22-23 Conclusion and questions Contents

3. Page 3 Introduction

6. Improving employee engagement & morale

8. Page 6 Skills and capabilities required 1 of 4 TODAY Teamworking skills Sector-specific skills Communication skills Computer skills Ability to adapt to and act in new situations Good reading/writing skills Analytical and problem-solving skills Planning and organizational skills Decision-making skills Good with numbers Foreign language skills

9. Page 7 Skills and capabilities required 2 of 4 TOMORROW Sector-specific skills Basic skills such as being good with numbers, good reading and writing skills, computer skills Communication skills Teamworking skills Analytical and problem-solving skills Foreign language skills Ability to adapt to and act in new situations Planning and organizational skills

10. Page 8 Skills and capabilities required 3 of 4 SKILLS GAP Lack of business acumen, commercial understanding and preparation for the ‘leap’ from the academic to commercial environment The lack of personal and interpersonal skills, including communication, emotional intelligence and organisational skills Poor English language skills, ranging from a difficulty in making the transition from academic writing to business writing, to basic inadequacies in grammar and spelling

11. Page 9 Skills and capabilities required 4 of 4 SKILLS GAP Attitudinal issues, including the unrealistic expectations of their role and inflated views of their capability early on Specialist skills needed for specific jobs e.g. engineering, computer science

12. Page 10 Worlds ahead

13. Page 11 Worlds ahead 1 of 8 THEMES Business models will change dramatically People management will present one of the principal business challenges The role of HR will undergo fundamental change

14. Page 12 Worlds ahead 2 of 8 CORPORATE RULES Size does really matter Corporates divide the haves and have nots Welcome to the technology age Corporates drive lifestyle choices Managing people Who leads people strategy? Organizational challenges Employee profile

15. Page 13 Worlds ahead 3 of 8 CORPORATE RULES Talent management People metrics and reporting People shared services Reward and performance

16. Page 14 Worlds ahead 4 of 8 GREEN IS THE COLOUR! Consumers drive corporate behaviour Supply chain control How green are you? Large corporate fines Managing people Who leads people strategy? Organizational challenges Employee profile

17. Page 15 Worlds ahead 5 of 8 GREEN IS THE COLOUR! People engagement Society engagement People shared services Sustainability

18. Page 16 Worlds ahead 6 of 8 SMALL BUT PERFECTLY FORMED A free economy Networks are key Complex supply chains Millennials drive technology use Managing people Who leads people strategy? Organizational challenges Employee profile

19. Page 17 Worlds ahead 7 of 8 SMALL BUT PERFECTLY FORMED Outsourced activities Flexible workforce Core operations

20. Page 18 Worlds ahead 8 of 8 TO SUMMARIZE Resourcing and succession Talent management Employee engagement Reward and performance Learning and development

21. Page 19 One year on

22. Page 20 One year on 1 of 2 EXAMPLE-1102 respondents Three types of program Certificates Diplomas Advanced diplomas

23. Page 21 One year on 2 of 2 EXAMPLE % of respondents in the labour force 96% Employment rate of labour force participants 87% % of respondents employed in work related to field of study 80% Average annual salary of those employed in full-time work related to field of study $31855 % of graduates who pursued further education 20%

24. Page 22 Conclusion & Questions

25. Page 23 Conclusion Summary Questions