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Tonia Earley Resume 2

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Tonia Earley Resume 2

  1. 1. TONIA EARLEY 734 E First St, Minerva, OH 44657 | H: 330-417-1117 | C: 216-409-9265 | Professional Profile Versatile ProjectManager with over 10 years’ experience,who thrivesin dynamic,challenging and fast-paced professional environments. Assertive and enthusiastic with an unsurpassed work ethic looking for a challenging career opportunity. Manages multiple projects simultaneously, leveraging and motivating cross functionalteams,by setting clear expectationsand proactively communicating on statusesand risks. Qualifications Managing multiple priorities Organized Conflict resolution Results-oriented Eye for detail Relationship building Microsoft Office Suite Systems implementation Process improvement Projectdevelopment and lifecycle Identifying risks and Problem Solving Detail-oriented MS Project 2013, Project Management Work flowplanning Fundamentals, CAPM, MS Office, Wrike-PM Software,Q360 CRM, PMBOK, Outlook Relevant Experience Streamlined and improved a project management process,creating increased productivity among the department. This lead to increasing the number of projects closed in a 30 daytime period. Lead the initiative to create a documentation program for capturing customer requirements, to help streamline the upfrontgathering process, and creating a productive approach for delivering requirementsfor clients. Experience Project Manager 10/2006 to Current Warwick Communications Broadview Heights,OH Managed (7-10) concurrent small to mid-size projects. Demonstrating the ability manage projects effectively across multiple team players. Defined project deliverables and monitored status of tasks. Drafted and approved project documents such as customer requirements,projectplans, resource roles& responsibilities, timeline estimates and lesson learned. Planned,scheduled and facilitated meetings,conference calls and presentations for projectteams, management, and sponsors for system implementations. Delivered status reportsto stakeholders for budgeting and planning purposes. Drafted action plansand led meetings with departmentexecutives to reviewprojectstatusand proposed changes. Collaborated with cross-functional teams to draftproject schedules and plans. Monitored team progressand enforced deadlines. Served as the single point of contact for project scheduling and changes. Executed proof of concept implementationsto validate productfeasibility.
  2. 2. Project Coordinator/Sales Assistant 06/2005 to 10/2006 Consolidated Communications Cleveland, OH Main point of contact for project installations. Coordinated scheduleswith client, and vendors Responsible for gathering customer requirements, documenting and preparing materials for technical staff Lead product trainer Assist salesteam to organize lunch and learn events,vendor eventsand marketing materials Customer Support Representative 05/2004 to 06/2005 Consolidated Communications North Canton, OH Served asa liaison between customers and service technicians to help troubleshoottechnicalproblems. Dispatched over 7 techniciansin NortheastOhio to complete customer issues. Managed daily service operations and newinstallations throughoutthe organization. Responsible for financial billing for supportrequests. Took initiative to seek other opportunities where Icould be ofassistance to help complete projects. Education High School Diploma: College Prep Courses 1998 Minerva High School Minerva,OH Business Administration Stark State/Kent State Canton,OH Course study for BusinessAdminstration Associates in Project Management/CAPM Tri-C Westlake , OH Coursework in Certification for Associates in ProjectManagment Project Management Communiction Training Case Western Reserve Cleveland,OH Project 2013 New Horizons Cleveland,OH Project Management Fundamentals New Horizons Cleveland,OH Affiliations Member of PMI Member Northeast Chapter of PMI BusinessMember of Women'sNetwork of NortheastOhio- 2016 Recipient of the Women of Acheievement Award. Thisis awarded to individuals who show: High professional standards Evidence of career and professionalgrowth Significant/continuing contributions to the effective/efficient operation oftheir organization Willingness to support/mentor othersin their businessor organization (especially other women) Commitment towomen'sgrowth, leadership and influence An active and genuine interest in the community