1. Tony Grundy
75-2288 The College Way Mississauga, Ont. L5L 3Z5 (905)607-0610 tony.grundy@hotmail.com
Objective
To seek new and rewarding challenges in a fast paced environment, and provide your company with strong dynamic business and people skills.
Professional Skills
· Effective Communicator
· Team Player
· Time Management skills
· Strong organizational skills
Experience
FIELD MANAGER MILEAGE SALES REPRESENTATIVE | BRIDGESTONE CANADA | OCT.2013 – DEC. 2015
· Professionally managed the tire leasing program for City Transit accounts.
· Successfully handled all enquiries for each Bus Transit & Coach lines.
· Record keeping & over looked all mileage reports submitted to billing department by the transits.
· Quarterly inventory control & overseeing timely accounts payable.
· Troubleshooting & problem solving for maintaining & developing existing clients.
· Performed Yearly physicals for each account & strong liaison with team members in the United States.
· Ongoing scheduling & traveling required to meet all demands required for each Transit Account.
CUSTOMER SERVICE REPRESENTATIVE – WHEELS & TIRES | ATLAS TIRE WHOLESALE DISTRIBUTORS | JUN. 2008 –
AUG.2013
· Successfully handled all enquiries, sales orders for company clients & prospects.
· Manage wholesale client enquires for both tires & wheels.
· Continually review existing clients & maintaining a high service level to increase sales.
· Ongoing upgrades of technical & product knowledge to ensure superior customer service.
· Resolve customer issues. Sizing problems, complaints & meeting excellent customer satisfaction.
· Administer company credit policies, returns, sales transactions & quotes.
· Develop & maintain existing & prospective client base.
· Arrange all wheel & tire packages for most domestic & imported vehicles.
GENERAL MANAGER – TIRE DEPOT/WHOLESALE TIRE | APR. 2005 – MAY .2008
· Accountable for all customer sales accounts.
· Quoting, scheduling all sales appointments.
· Ongoing relationship building with customers & responding to all enquiries.
· Responsible for all business reports & customer invoicing.
· Installation of tires/wheel balancing & tire rotations.
· Inventory control & shop maintenance.
· Responsible for secure opening & closure of shop facility.
2. TIRE TECHNICIAN/TIRE SALES – MISSISSAUGA TIRE CENTRE |MAR. 2002– APR. .2005
· Customer service.
· Inspection & installing tires.
· Knowledgeable on all tire manufacturers, specs & sizes.
TIRE TECHNICIAN/FRONT DESK SALES –OAKVILLE TIRE LTD. & AUTO CENTRE |JUN. 1988 – MAR. .2002
· Inspecting & installing tires on public & industrial vehicles.
· Customer service & sales for tires.
· Maintain & monitor mechanical equipment.
· Responsible for computerized inventory control.
Selected Accomplishments
· 28 years’ experience in the Tire & Wheel Industry. Continual upgrading & growth in the Tire sales.
· Excellent customer service & managing customer & municipal accounts.
· Technical experience with Handheld devices & Microsoft outlook & computerized reporting & Sales force.
· Yearly Success factors reporting & opening new accounts.
· Proven track record & well recognized in the tire industry.
Education
· 2013 – 2015 Sales Force – Bridgestone Canada – Continual Policy & Upgrades & Communications.
· 2008 – 2013 Atlas Tire Wholesale University Training courses.
· 1988 – 2013 Seminars & Training with Industrial and performance tires.
References available upon request.