Case study presentation on a Wal-Mart case about the ethical side of a computerized scheduling system. Reference - Management Information Systems by Laudon K.C, Laudon J.P and Dass, R. 11th Edition.

1. F l e x i b l e
Schedul ing
at Wal-Mart
Good or for employees
bad?

2. About
WAL-MART

3. MILLION
DOMESTIC
WORKERS

4. $379
$476
BILLION
SALES
REVENUE
IN 2008
+25%
BILLION
SALES
REVENUE
IN 2014
*United States Securities and Exchange Commission; March 21, 2014

5. MAKES it the
TOP RETAILER
in USA

6. HOW?

7. S A V E
L I V E
BETTER
MONEY

8. low Operational Cost
low Prices
Just-in-Time Inventory

9. The
Case

10. M A N U A L
work scheduling
is COSTLY and
INEF FECTIVE

11. KRONOS

12. %IMP R O V E D
P RODUC T IVI T Y
H I G H E R
CUSTOMER
SATISFACTION

13. How it
works
INPUTS PROCESSES OUTPUTS

14. BUT
w...a..it.

15. UNPREDICTABLE
WOR K HOURS

16. UNSTABLE
h o u r l y
W A G E S

17. Case
SOLUTIONS

18. 1
What is the ethical dilemma facing
Wal-Mart in this case? Do Wal-Mart’s
associates also face an ethical dilemma?
If so, what is it?

19. E T H I C A L
DILEMMA
faced by
Wal-Mart

20. Value 1
Re s p o n s i b i l i t y of
increasing
s h a re h o l d e rs ’ va l u e

21. Value 2
Re s p o n s i b i l i t y of
ensuring
employee wel fare

22. E T H I C A L
DILEMMA
faced by
Associates

23. Value 1
E a r n i n g a
l i v i n g

24. Value 2
L o o k i n g
a f t e r
f ami l y

25. BEFORE
we
MO V E
on

26. STAKE
HOLDERS
c u s t o m e r s
e m p l o y e e s
m a n a g e r s

27. O P T I O N S
continue as is
account for employee welfare
close Kronos

28. 2
What ethical principles apply to this
case? How do they apply?

29. Golden
Rule
Do unto others
as you would
have them do
unto you

30. Categorical
Imp e ra t i v e
If everyone
did this, could the
society survive

31. Utilitarian
P r i n c i p l e
Which action
achieves the
higher or
greater values?

32. Risk Aversion
P r i n c i p l e
Which action
produces the
least harm?

33. 3
What are the potential effects of
computerized scheduling on employee
morale? What are the consequences of
these effects for Wal-Mart?

34. l ow j o b s a t i s fa c t i o n
Ef fe c t s
on
l ow mo t i v a t i o n
Employee
Mo r a l e
i n s e c u r i t i e s
g r i e v a n c e s
f ami l y p ro b l ems

35. l ow q u a l i t y s e r v i c e
C o n s e q u e n c e s
for
Wal-Mart
we a k c u l t u r e
b a d ima g e
l aw s u i t s
u n s u s t a i n a b l e g rowt h

36. “The labor of a
human being is not a
commodi ty or article
of commer ce ”
Clayton Antitrust Act of 1914