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Catchpoint Presents at Under the Radar 2013
1.
CATCHPOINT SYSTEMS Monitoring as
a Service Platform
2.
3.
4.
EXPECTATION
5.
REALITY
6.
AROUND THE CORNER!
7.
8.
9.
10.
Discover performance problems before
customers are impacted.
11.
POOR PERFORMANCE =
CUSTOMER LOSS After 2 seconds 40% of online shoppers will leave
12.
POOR PERFORMANCE =
CUSTOMER LOSS 75%will never come back
13.
POOR PERFORMANCE =
CUSTOMER LOSS 2% complain on social media
14.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 14 HOW CAN WE ASSURE PERFORMANCE TODAY? IT spends 46 Hours per Month on average in“War Room”Troubleshooting Sessions
15.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 15 CHALLENGE TO THE PERFORMANCE PROBLEM Hardware Database(s) Application Code Ads Widgets CDNs DNS Network Datacenter ISPs Internet Peering Browsers Public DNS End User Experience Social Clouds Latency Routers Load Balancers
16.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 16 WHAT WE NEED Catch problems before customer impact Optimize to be faster Lower IT operation costs 1 2 3
17.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 17 OUR APPROACH: 3 STEPS Measure AnalyzeOptimize
18.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 18 HOW
19.
19CATCHPOINT SYSTEMS .
CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED5/21/13 MEASURE
20.
MEASURE 20CATCHPOINT SYSTEMS .
CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED5/21/13
21.
MEASURE 21CATCHPOINT SYSTEMS .
CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED5/21/13
22.
MEASURE 22CATCHPOINT SYSTEMS .
CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED5/21/13
23.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 23 ANALYZE
24.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 24 ANALYZE DNS FAILURES
25.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 25 ANALYZE PROBLEM SOLVED
26.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 26 OPTIMIZE
27.
275/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED OPTIMIZE
28.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 28 JUDGING THE JUDGES
29.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 29 WHAT THEY ARE SAYING “ Triages & troubleshoots in minutes”
30.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 30 WHAT THEY ARE SAYING “ 99% of problems identified & solved before their customers are impacted ”
31.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 31 WHAT THEY ARE SAYING “ Identified major release problem in 90 seconds ”
32.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 32 OUR EXECUTIVE TEAM VP - DoubleClick – Google 10+ years in performance monitoring Mehdi CEO Chief Architect DoubleClick Built our own No/SQL – In Memory DB Scotte CTO Lead Engineer for DoubleClick. Veronica Chief Engineer Product development lead for DoubleClick Dritan CPO
33.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 33 WHO CAN BENEFIT FROM CATCHPOINT Stakeholders More traction Sales triggers • Ad Serving • Media • Healthcare • Travel • Virtualization • New providers • New application roll-outs • Geo-targeted campaigns • New business expansion C-level, IT Operations, Application Owners, Line of Business, Marketing, Web Development, User Experience teams, Architects… • eCommerce • Technology • Cloud migration • Datacenter consolidation • New technology • Mobile
34.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 34 BUSINESS MODEL • Subscription model • Virtual currency: Points • Points spent towards usage
35.
5/21/13 CATCHPOINT SYSTEMS
. CONFIDENTIAL . © 2013 . ALL RIGHTS RESERVED 35 THANK YOU Mehdi Daoudi, CEO mehdi@Catchpoint.com @catchpoint @mdaoudi Check our blog about Performance & Monitoring: http://blog.catchpoint.com
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