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An Insider’s Guide to Udemy for
Business
Grace Kuo
What we’ll cover today
2 Confidential
1. State of L&D Today
1. Our Background
1. A Look Into Our Product
1. Business Impact
Our Mission:
To help employees
do whatever comes next
An opportunity for L&D + People leaders
4 Confidential
Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor,
Deloitte Human Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017.
40%
Employers are reporting talent shortages
38%
Global CEOs are concerned that the lack
of key skills in their workforce will be a
threat to their growth.
Growing your employees
5 Confidential
of North American survey respondents
think their current skills will be
inadequate in three years
of global survey respondents think their
companies are not giving them
opportunities to develop
Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor, Deloitte Human
Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017.
45%
59%
of the workforce will be made up of
Millennials by 2025, yet 45% tell us they get
no leadership development at all.
75%
Status from “What Happened to the LMS? Where the L&D Platform Market is Headed Webinar” with Josh Bersin
Learning is experience.
Everything else is just
information. Albert Einstein
“
Our founder, Eren Bali wants to make learning
accessible to anyone, anywhere
7 Confidential
Educated in a one-room
schoolhouse in Duralova, Turkey
Placed 2nd in the National
Mathematics Olympiad
Founded Udemy
in 2010
To accomplish our mission,
we’ve created a powerful learning marketplace
8 Confidential
24M
Learners
35K
Instructors
80K
Courses
9 Confidential
Unique indicators for demand
- Unprecedented insights
from 24M learners to inform
instructors of topic demand
- Consistently
first to market
BITCOIN
Added April 2013
Mainstream 2017
REACT
Added April 2013
Mainstream 2017
iOS 11
37 courses added in
August 2017
6 weeks before release
ANGULAR 6
Added May 2018
1 hour after release
10 Confidential
Unique indicators for quality
- Incredible velocity
Udemy instructors add
2-3k courses each month
(10,000 hours)
- Social validation
through ratings and reviews
“Vanessa’s presence throughout the whole course is admirable. She truly
lives what she preaches and one can implement her proven tips right away
and notice a difference. I loved not only the content, but the delivery itself.
Made me smirk and sometimes even laugh out loud. Thanks for providing
such an important resource. I’m a fan!”
7 Scientifically Proven Steps to Increase Your Influence
Vanessa van Edwards4.5
8,790 Reviews
“I absolutely LOVED this course! I consider myself as a little “weird” and
have battled some insecurity most of life. I am definitely more empowered
and confident that using this knowledge will increase my influence and
help to better connect with others around me.”
“Clear and concise explanations, hands on of practice! Really awesome
course!! Chris responses to any kind of questions were really prompt and
thorough. Certainly one of the best courses for pivot tables (if not the
best) in Udemy!”
Microsoft Excel – Data Analysis with Excel Pivot Tables
Chris Dutton4.7
2,985 Reviews
“The best course to master Pivot Table. Chris is such a wonderful teacher,
all lectures are in depth and easy to follow. I feel so confident in my Pivot
Table skills.”
“When I began this course I really knew nothing about Python or even
Programming. Jose Portilla did an excellent job in this course to break
every aspect down to its simplest form which made it very easy to digest.”
Complete Python Bootcamp
Jose Portilla4.6
57,790 Reviews
“Well spoken, experienced and gives direction well- Very well versed in
presented material without loss of thought or focus. Excellent instructor
with a grasp of every part of Python through different Operating Systems
and programs related.”
“Fantastic course. Gives a fundamental overview of AWS services via easy
to understand and visual walk-through of project omega. It gives so much
clarity on AWS services and high level picture about how each services fits
together. The course is highly recommended for AWS starters.”
AWS Essentials
Linux Academy4.5
10,116 Reviews
“Excellent Course. I am really thankful to Thomas and his team for
providing such a great learning experience.”
11 Confidential
Courses
80K
Learners
24M
We curate the freshest, highest quality Udemy courses for
Udemy for Business to help companies stay competitive
12 Confidential
Courses
80
K
Learners
24M 2.5K high-quality courses curated by our team
Our Content team continuously monitors
the collection for course quality and
relevance based on:
• Marketplace demand
• Average rating
• Instructor responsiveness
• Demand across our customers
We curate the freshest, highest quality Udemy courses for
Udemy for Business to help companies stay competitive
A model that keeps content up to date and relevant
13 Confidential
82%of Udemy for Business content has been
updated since 2016
We are dedicated to driving engagement across your company
every step of the way
15 Confidential
Launch successfully
Incorporate Udemy
into L&D programs
Develop marketing,
promotion and
communication plans
Engage business
owners
Identify end-user
"learning
ambassadors"
• Admin kickoff
• Determine business
goals
• Product training
• Lunch and learns
• Internal kickoffs
• Company culture
events
• Email and
communication to
drive adoption
• Building a culture of
learning
• Empower managers to
encourage learning
• Gain executive buy-in
• Spread learning through
social
• Leverage ambassadors to
increase engagement
24/7
Support
Specialists available to
answer your questions,
plus Live Chat 7am –
5pm PST
ROI of Learning
4 effective ways to measure ROI
17 Confidential
Cost Savings Scalability
Employee Engagement Employee Growth
18 Confidential
Cost Savings: Python on Udemy for Business saved
$25K in training costs
As a result of using Udemy for Business,
team productivity and efficiency
significantly improved as engineers
completed their Python training 6-8
months ahead of schedule.”.
Brent Bockerman
Global Learning and Development Manager
“
19
Confidential
Engagement: Providing more opportunities for career
development
Because of Udemy for Business and other
HR initiatives, we saw a 10% increase in
engagement scores with our quarterly
employee engagement survey.
John James
Head of People Analytics
“
20
Confidential
Scalability: 70% of employees agree that Udemy for
Business contributed to skill development
With our fast growth, limited budget and
the internal demand for professional
development, we needed a learning
platform that could scale with us.
Desiree Therianos
Head of People Ops
“
21
Confidential
Employee growth: Upskilling opportunities for
employees to take on new challenges
These classes helped me gain confidence to
have my reports presented at the executive
level here at TBC. The need for projects and
my own professional development have gone
hand in hand with my course selection.
Andrew Melnick
Risk Analyst
“
Leading organizations use Udemy for Business to build skills and
drive learning forward
22 Confidential
Ultimately, Udemy for Business elevates the
perception of L&D
23 Confidential
82%
of employees have a more
positive opinion of their
L&D offering after using
Udemy for Business
of the workforce will be made up of
Millennials by 2025, yet 45% tell us they get
no leadership development at all.
of North American survey respondents
think their current skills will be
inadequate in three years
of global survey respondents think their
companies are not giving them
opportunities to develop
Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor, Deloitte Human
Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017.
75%
45%
59%
Learn, Leap, Repeat. Whitney Johnson“
Thank you!
Our instructors are world-class thought leaders
and subject matter experts
26 Confidential
Angela Yu
Founder of the London App Brewery, a top-rated
programming bootcamp. Provides in-person
mobile development training to Oracle, Salesforce,
and Ford.
Top course(s):
• iOS 11 & Swift 4 - The Complete iOS App
Development Bootcamp
Average rating: 4.7
Total students: 80,246
Jose Portilla
Head of Data Science of Pierian Data Inc. Provides
in-person data science and python programming
training to General Electric, Cigna, The New York
Times, and Credit Suisse.
Top course(s):
• Complete Python Bootcamp: Go from
zero to hero in Python 3
• Python for Data Science and Machine
Learning Bootcamp
Average rating: 4.6
Total students: 549,432
Penny de Byl
International award winning professor & best
selling author with over 25 years of experience in
game development and animation.
Top course(s):
• A Beginner's Guide To Machine Learning
with Unity
• Artificial Intelligence A-Z™: Learn How To
Build An AI
Average rating: 4.7
Total students: 15,259
David Bombal
Leading Cisco Certified Systems instructor with
over 15 years of networking training experience to
companies around the world.
Top course(s):
• Cisco CCNA Packet Tracer Ultimate labs:
CCNA Exam prep labs
• The Complete Networking Fundamentals
Course. Your CCNA start
Average rating: 4.8
Total students: 81, 291
Our instructors are world-class thought leaders
and subject matter experts
27 Confidential
Kim Scott
New York Times bestselling author and creator of
Radical Candor. Former leader at Google and
Apple. CEO coach at Dropbox, Qualtrics, Twitter
and several other tech companies.
Top course(s):
• Kim Scott on Radical Candor
Average rating: 4.5
Total students: 3,484
Dr. Marshall Goldsmith
World renowned business educator and coach.
Best-selling author of several management-related
books. Executive coach for companies like Best
Buy, Target, Express and more.
Top course(s):
• Leadership Success Masterclass with
Marshall Goldsmith
Average rating: 4.5
Total students: 756
Daniel Pink
New York Times bestselling author of books about
work, management, and behavioral science.
Recognized by Thinkers 50 and Clayton
Christensen as one of the top business thinkers in
the world.
Top course(s):
• Daniel Pink on the Art of Selling
Average rating: 4.4
Total students: 1,215
Patty McCord
Former Chief Talent Officer of Netflix and creator of
the Netflix Culture Deck. Advises companies like
Bank of America, Volvo, PayPal, Venmo, Zenefits,
Nutanix, Deloitte and more.
Top course(s):
• Build a Culture of Freedom &
Responsibility by Patty McCord
Average rating: 4.4
Total students: 179

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An Insider's Look at Udemy for Business Product Webinar

  • 1. An Insider’s Guide to Udemy for Business Grace Kuo
  • 2. What we’ll cover today 2 Confidential 1. State of L&D Today 1. Our Background 1. A Look Into Our Product 1. Business Impact
  • 3. Our Mission: To help employees do whatever comes next
  • 4. An opportunity for L&D + People leaders 4 Confidential Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor, Deloitte Human Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017. 40% Employers are reporting talent shortages 38% Global CEOs are concerned that the lack of key skills in their workforce will be a threat to their growth.
  • 5. Growing your employees 5 Confidential of North American survey respondents think their current skills will be inadequate in three years of global survey respondents think their companies are not giving them opportunities to develop Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor, Deloitte Human Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017. 45% 59% of the workforce will be made up of Millennials by 2025, yet 45% tell us they get no leadership development at all. 75% Status from “What Happened to the LMS? Where the L&D Platform Market is Headed Webinar” with Josh Bersin
  • 6. Learning is experience. Everything else is just information. Albert Einstein “
  • 7. Our founder, Eren Bali wants to make learning accessible to anyone, anywhere 7 Confidential Educated in a one-room schoolhouse in Duralova, Turkey Placed 2nd in the National Mathematics Olympiad Founded Udemy in 2010
  • 8. To accomplish our mission, we’ve created a powerful learning marketplace 8 Confidential 24M Learners 35K Instructors 80K Courses
  • 9. 9 Confidential Unique indicators for demand - Unprecedented insights from 24M learners to inform instructors of topic demand - Consistently first to market BITCOIN Added April 2013 Mainstream 2017 REACT Added April 2013 Mainstream 2017 iOS 11 37 courses added in August 2017 6 weeks before release ANGULAR 6 Added May 2018 1 hour after release
  • 10. 10 Confidential Unique indicators for quality - Incredible velocity Udemy instructors add 2-3k courses each month (10,000 hours) - Social validation through ratings and reviews “Vanessa’s presence throughout the whole course is admirable. She truly lives what she preaches and one can implement her proven tips right away and notice a difference. I loved not only the content, but the delivery itself. Made me smirk and sometimes even laugh out loud. Thanks for providing such an important resource. I’m a fan!” 7 Scientifically Proven Steps to Increase Your Influence Vanessa van Edwards4.5 8,790 Reviews “I absolutely LOVED this course! I consider myself as a little “weird” and have battled some insecurity most of life. I am definitely more empowered and confident that using this knowledge will increase my influence and help to better connect with others around me.” “Clear and concise explanations, hands on of practice! Really awesome course!! Chris responses to any kind of questions were really prompt and thorough. Certainly one of the best courses for pivot tables (if not the best) in Udemy!” Microsoft Excel – Data Analysis with Excel Pivot Tables Chris Dutton4.7 2,985 Reviews “The best course to master Pivot Table. Chris is such a wonderful teacher, all lectures are in depth and easy to follow. I feel so confident in my Pivot Table skills.” “When I began this course I really knew nothing about Python or even Programming. Jose Portilla did an excellent job in this course to break every aspect down to its simplest form which made it very easy to digest.” Complete Python Bootcamp Jose Portilla4.6 57,790 Reviews “Well spoken, experienced and gives direction well- Very well versed in presented material without loss of thought or focus. Excellent instructor with a grasp of every part of Python through different Operating Systems and programs related.” “Fantastic course. Gives a fundamental overview of AWS services via easy to understand and visual walk-through of project omega. It gives so much clarity on AWS services and high level picture about how each services fits together. The course is highly recommended for AWS starters.” AWS Essentials Linux Academy4.5 10,116 Reviews “Excellent Course. I am really thankful to Thomas and his team for providing such a great learning experience.”
  • 11. 11 Confidential Courses 80K Learners 24M We curate the freshest, highest quality Udemy courses for Udemy for Business to help companies stay competitive
  • 12. 12 Confidential Courses 80 K Learners 24M 2.5K high-quality courses curated by our team Our Content team continuously monitors the collection for course quality and relevance based on: • Marketplace demand • Average rating • Instructor responsiveness • Demand across our customers We curate the freshest, highest quality Udemy courses for Udemy for Business to help companies stay competitive
  • 13. A model that keeps content up to date and relevant 13 Confidential 82%of Udemy for Business content has been updated since 2016
  • 14.
  • 15. We are dedicated to driving engagement across your company every step of the way 15 Confidential Launch successfully Incorporate Udemy into L&D programs Develop marketing, promotion and communication plans Engage business owners Identify end-user "learning ambassadors" • Admin kickoff • Determine business goals • Product training • Lunch and learns • Internal kickoffs • Company culture events • Email and communication to drive adoption • Building a culture of learning • Empower managers to encourage learning • Gain executive buy-in • Spread learning through social • Leverage ambassadors to increase engagement 24/7 Support Specialists available to answer your questions, plus Live Chat 7am – 5pm PST
  • 17. 4 effective ways to measure ROI 17 Confidential Cost Savings Scalability Employee Engagement Employee Growth
  • 18. 18 Confidential Cost Savings: Python on Udemy for Business saved $25K in training costs As a result of using Udemy for Business, team productivity and efficiency significantly improved as engineers completed their Python training 6-8 months ahead of schedule.”. Brent Bockerman Global Learning and Development Manager “
  • 19. 19 Confidential Engagement: Providing more opportunities for career development Because of Udemy for Business and other HR initiatives, we saw a 10% increase in engagement scores with our quarterly employee engagement survey. John James Head of People Analytics “
  • 20. 20 Confidential Scalability: 70% of employees agree that Udemy for Business contributed to skill development With our fast growth, limited budget and the internal demand for professional development, we needed a learning platform that could scale with us. Desiree Therianos Head of People Ops “
  • 21. 21 Confidential Employee growth: Upskilling opportunities for employees to take on new challenges These classes helped me gain confidence to have my reports presented at the executive level here at TBC. The need for projects and my own professional development have gone hand in hand with my course selection. Andrew Melnick Risk Analyst “
  • 22. Leading organizations use Udemy for Business to build skills and drive learning forward 22 Confidential
  • 23. Ultimately, Udemy for Business elevates the perception of L&D 23 Confidential 82% of employees have a more positive opinion of their L&D offering after using Udemy for Business of the workforce will be made up of Millennials by 2025, yet 45% tell us they get no leadership development at all. of North American survey respondents think their current skills will be inadequate in three years of global survey respondents think their companies are not giving them opportunities to develop Source: A New Model for Corporate Learning, by Karie Willyerd, Alwin Grünwald, Kerry Brown, Bernd Welz, and Polly Traylor, Deloitte Human Capital Trends 2017, Deloitte Millennial Survey 2017, Bersin High-Impact Learning Organization 2017. 75% 45% 59%
  • 24. Learn, Leap, Repeat. Whitney Johnson“
  • 26. Our instructors are world-class thought leaders and subject matter experts 26 Confidential Angela Yu Founder of the London App Brewery, a top-rated programming bootcamp. Provides in-person mobile development training to Oracle, Salesforce, and Ford. Top course(s): • iOS 11 & Swift 4 - The Complete iOS App Development Bootcamp Average rating: 4.7 Total students: 80,246 Jose Portilla Head of Data Science of Pierian Data Inc. Provides in-person data science and python programming training to General Electric, Cigna, The New York Times, and Credit Suisse. Top course(s): • Complete Python Bootcamp: Go from zero to hero in Python 3 • Python for Data Science and Machine Learning Bootcamp Average rating: 4.6 Total students: 549,432 Penny de Byl International award winning professor & best selling author with over 25 years of experience in game development and animation. Top course(s): • A Beginner's Guide To Machine Learning with Unity • Artificial Intelligence A-Z™: Learn How To Build An AI Average rating: 4.7 Total students: 15,259 David Bombal Leading Cisco Certified Systems instructor with over 15 years of networking training experience to companies around the world. Top course(s): • Cisco CCNA Packet Tracer Ultimate labs: CCNA Exam prep labs • The Complete Networking Fundamentals Course. Your CCNA start Average rating: 4.8 Total students: 81, 291
  • 27. Our instructors are world-class thought leaders and subject matter experts 27 Confidential Kim Scott New York Times bestselling author and creator of Radical Candor. Former leader at Google and Apple. CEO coach at Dropbox, Qualtrics, Twitter and several other tech companies. Top course(s): • Kim Scott on Radical Candor Average rating: 4.5 Total students: 3,484 Dr. Marshall Goldsmith World renowned business educator and coach. Best-selling author of several management-related books. Executive coach for companies like Best Buy, Target, Express and more. Top course(s): • Leadership Success Masterclass with Marshall Goldsmith Average rating: 4.5 Total students: 756 Daniel Pink New York Times bestselling author of books about work, management, and behavioral science. Recognized by Thinkers 50 and Clayton Christensen as one of the top business thinkers in the world. Top course(s): • Daniel Pink on the Art of Selling Average rating: 4.4 Total students: 1,215 Patty McCord Former Chief Talent Officer of Netflix and creator of the Netflix Culture Deck. Advises companies like Bank of America, Volvo, PayPal, Venmo, Zenefits, Nutanix, Deloitte and more. Top course(s): • Build a Culture of Freedom & Responsibility by Patty McCord Average rating: 4.4 Total students: 179