SlideShare una empresa de Scribd logo
1 de 10
Brand, People & Social Media
            from
    Virgin Atlantic Careers
The most successful brands inspire loyalty…
What is brand DNA?


Logotype?
Product?
People?
Service?
What is brand DNA?


1. A collective perception...
2. What organisations stand for…
3. Each and every touch point…
4. The sum of the experiences…
What is brand DNA?


5. How it’s all joined up…
6. Differentiation…
7. Ultimately - a sense of belief?
Virgin Atlantic stands for… People: Outside = Inside
Virgin Atlantic stands for… People: Red on the outside &
red on the inside
Virgin Atlantic stands for… People: Red on the outside &
red on the inside

Brand is… consumer and employee coming together.
1. Service is our purpose – not “being an airline”.
2. Customers have the voting rights – not the marketing department.
3. Employees have the voting rights – not the employer.
4. Authenticity is key.
Brand, people & social media

Más contenido relacionado

Destacado

Russell Investments Case Competition
Russell Investments Case CompetitionRussell Investments Case Competition
Russell Investments Case CompetitionAmanda Schmitz
 
Operations Strategies of EasyJet vs Virgin Atlantic
Operations Strategies of EasyJet vs Virgin AtlanticOperations Strategies of EasyJet vs Virgin Atlantic
Operations Strategies of EasyJet vs Virgin AtlanticRonantonnoel
 
Virgin atlantic airways
Virgin atlantic airwaysVirgin atlantic airways
Virgin atlantic airwayshamadaslam1982
 
The Virgin Group: Case Study
The Virgin Group: Case StudyThe Virgin Group: Case Study
The Virgin Group: Case StudyPriyanka Sahoo
 
Sir Richard Branson
Sir Richard BransonSir Richard Branson
Sir Richard BransonShray Jali
 
US Geography Powerpoint
US Geography PowerpointUS Geography Powerpoint
US Geography Powerpointsc31082
 
Introduction to Airline Information System
Introduction to Airline Information SystemIntroduction to Airline Information System
Introduction to Airline Information SystemSiddhartha Tripathi
 
George Cary - Virgin Australia Rebranding
George Cary - Virgin Australia RebrandingGeorge Cary - Virgin Australia Rebranding
George Cary - Virgin Australia RebrandingGeorge Cary
 
Virgin Group Strategic Development
Virgin Group Strategic Development Virgin Group Strategic Development
Virgin Group Strategic Development University of Jordan
 
Virgin Atlantic Brand Strategy
Virgin Atlantic Brand Strategy Virgin Atlantic Brand Strategy
Virgin Atlantic Brand Strategy Sayaka Brand
 
Marketing strategies of coca cola (1)
Marketing strategies of coca cola (1)Marketing strategies of coca cola (1)
Marketing strategies of coca cola (1)Pinnakk Paul
 

Destacado (14)

Russell Investments Case Competition
Russell Investments Case CompetitionRussell Investments Case Competition
Russell Investments Case Competition
 
Operations Strategies of EasyJet vs Virgin Atlantic
Operations Strategies of EasyJet vs Virgin AtlanticOperations Strategies of EasyJet vs Virgin Atlantic
Operations Strategies of EasyJet vs Virgin Atlantic
 
Virgin atlantic airways
Virgin atlantic airwaysVirgin atlantic airways
Virgin atlantic airways
 
The Virgin Group: Case Study
The Virgin Group: Case StudyThe Virgin Group: Case Study
The Virgin Group: Case Study
 
Sir Richard Branson
Sir Richard BransonSir Richard Branson
Sir Richard Branson
 
Virgin Group
Virgin GroupVirgin Group
Virgin Group
 
US Geography Powerpoint
US Geography PowerpointUS Geography Powerpoint
US Geography Powerpoint
 
Virgin case study for MBA
Virgin case study for MBAVirgin case study for MBA
Virgin case study for MBA
 
Introduction to Airline Information System
Introduction to Airline Information SystemIntroduction to Airline Information System
Introduction to Airline Information System
 
British airways
British airwaysBritish airways
British airways
 
George Cary - Virgin Australia Rebranding
George Cary - Virgin Australia RebrandingGeorge Cary - Virgin Australia Rebranding
George Cary - Virgin Australia Rebranding
 
Virgin Group Strategic Development
Virgin Group Strategic Development Virgin Group Strategic Development
Virgin Group Strategic Development
 
Virgin Atlantic Brand Strategy
Virgin Atlantic Brand Strategy Virgin Atlantic Brand Strategy
Virgin Atlantic Brand Strategy
 
Marketing strategies of coca cola (1)
Marketing strategies of coca cola (1)Marketing strategies of coca cola (1)
Marketing strategies of coca cola (1)
 

Similar a Brand, people & social media

The Branding Imperative, Fanen Acho
The Branding Imperative, Fanen AchoThe Branding Imperative, Fanen Acho
The Branding Imperative, Fanen AchoFanen Acho
 
How signage connects brand to your customers
How signage connects brand to your customersHow signage connects brand to your customers
How signage connects brand to your customersProphetBrand
 
Branding Made Easy
Branding Made EasyBranding Made Easy
Branding Made EasyStacy Noland
 
AM COMPANY PROFILE NEW 2017 NEW SML.PDF
AM COMPANY PROFILE NEW 2017 NEW SML.PDFAM COMPANY PROFILE NEW 2017 NEW SML.PDF
AM COMPANY PROFILE NEW 2017 NEW SML.PDFDawn Tlhapane
 
Webinar 01: Why Brand Purpose Matters.
Webinar 01: Why Brand Purpose Matters.Webinar 01: Why Brand Purpose Matters.
Webinar 01: Why Brand Purpose Matters.Oyeniyi Faleye
 
B3 G Consulting Group About Brand DNA
B3 G Consulting Group   About Brand DNAB3 G Consulting Group   About Brand DNA
B3 G Consulting Group About Brand DNAbhalchandrapai
 
Red be brand_social_11_12_2013-1
Red be brand_social_11_12_2013-1Red be brand_social_11_12_2013-1
Red be brand_social_11_12_2013-1Aleph Vietnam
 
Golden medias - a strategic BRAND management Firm
Golden medias - a strategic BRAND management FirmGolden medias - a strategic BRAND management Firm
Golden medias - a strategic BRAND management FirmGolden Medias
 
Branding in a digital world
Branding in a digital worldBranding in a digital world
Branding in a digital worldAndy, Xinbin Hu
 
Audience Centric Branding
Audience Centric BrandingAudience Centric Branding
Audience Centric BrandingErik Snyder
 
Session 6, summary 2013 2014 -2
Session 6, summary 2013 2014 -2Session 6, summary 2013 2014 -2
Session 6, summary 2013 2014 -2John Verhoeven
 
Refresh Brand Consultancy
Refresh Brand ConsultancyRefresh Brand Consultancy
Refresh Brand ConsultancyMayank Shethia
 
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng Phong
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng PhongYoung Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng Phong
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng PhongPhong Lê
 
Sport & Leisure Industry - Session 5 - Brands: What & Why
Sport & Leisure Industry - Session 5 - Brands: What & WhySport & Leisure Industry - Session 5 - Brands: What & Why
Sport & Leisure Industry - Session 5 - Brands: What & Whymjb87
 

Similar a Brand, people & social media (20)

The Branding Imperative, Fanen Acho
The Branding Imperative, Fanen AchoThe Branding Imperative, Fanen Acho
The Branding Imperative, Fanen Acho
 
How signage connects brand to your customers
How signage connects brand to your customersHow signage connects brand to your customers
How signage connects brand to your customers
 
Branding Made Easy
Branding Made EasyBranding Made Easy
Branding Made Easy
 
AM COMPANY PROFILE NEW 2017 NEW SML.PDF
AM COMPANY PROFILE NEW 2017 NEW SML.PDFAM COMPANY PROFILE NEW 2017 NEW SML.PDF
AM COMPANY PROFILE NEW 2017 NEW SML.PDF
 
Webinar 01: Why Brand Purpose Matters.
Webinar 01: Why Brand Purpose Matters.Webinar 01: Why Brand Purpose Matters.
Webinar 01: Why Brand Purpose Matters.
 
B3 G Consulting Group About Brand DNA
B3 G Consulting Group   About Brand DNAB3 G Consulting Group   About Brand DNA
B3 G Consulting Group About Brand DNA
 
Building Brand
Building BrandBuilding Brand
Building Brand
 
What about Webvitality ?
What about Webvitality ?What about Webvitality ?
What about Webvitality ?
 
Red be brand_social_11_12_2013-1
Red be brand_social_11_12_2013-1Red be brand_social_11_12_2013-1
Red be brand_social_11_12_2013-1
 
Branding[1]
Branding[1]Branding[1]
Branding[1]
 
Golden medias - a strategic BRAND management Firm
Golden medias - a strategic BRAND management FirmGolden medias - a strategic BRAND management Firm
Golden medias - a strategic BRAND management Firm
 
Building brand equity
Building brand equityBuilding brand equity
Building brand equity
 
Branding in a digital world
Branding in a digital worldBranding in a digital world
Branding in a digital world
 
Audience Centric Branding
Audience Centric BrandingAudience Centric Branding
Audience Centric Branding
 
139 191228 What is Branding? by Mathew Healey - Anatomy Case Study
139 191228 What is Branding? by Mathew Healey - Anatomy Case Study139 191228 What is Branding? by Mathew Healey - Anatomy Case Study
139 191228 What is Branding? by Mathew Healey - Anatomy Case Study
 
Session 6, summary 2013 2014 -2
Session 6, summary 2013 2014 -2Session 6, summary 2013 2014 -2
Session 6, summary 2013 2014 -2
 
Refresh Brand Consultancy
Refresh Brand ConsultancyRefresh Brand Consultancy
Refresh Brand Consultancy
 
Origin8 Ltd
Origin8 LtdOrigin8 Ltd
Origin8 Ltd
 
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng Phong
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng PhongYoung Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng Phong
Young Marketers Elite 3 – Assignment Zero.1- Khánh Thy - Đức Hiệp - Hồng Phong
 
Sport & Leisure Industry - Session 5 - Brands: What & Why
Sport & Leisure Industry - Session 5 - Brands: What & WhySport & Leisure Industry - Session 5 - Brands: What & Why
Sport & Leisure Industry - Session 5 - Brands: What & Why
 

Último

Black and White Minimalist Co Letter.pdf
Black and White Minimalist Co Letter.pdfBlack and White Minimalist Co Letter.pdf
Black and White Minimalist Co Letter.pdfpadillaangelina0023
 
美国SU学位证,雪城大学毕业证书1:1制作
美国SU学位证,雪城大学毕业证书1:1制作美国SU学位证,雪城大学毕业证书1:1制作
美国SU学位证,雪城大学毕业证书1:1制作ss846v0c
 
AICTE PPT slide of Engineering college kr pete
AICTE PPT slide of Engineering college kr peteAICTE PPT slide of Engineering college kr pete
AICTE PPT slide of Engineering college kr peteshivubhavv
 
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档208367051
 
Application deck- Cyril Caudroy-2024.pdf
Application deck- Cyril Caudroy-2024.pdfApplication deck- Cyril Caudroy-2024.pdf
Application deck- Cyril Caudroy-2024.pdfCyril CAUDROY
 
Human Rights are notes and helping material
Human Rights are notes and helping materialHuman Rights are notes and helping material
Human Rights are notes and helping materialnadeemcollege26
 
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一z xss
 
Spanish Classes Online In India With Tutor At Affordable Price
Spanish Classes Online In India With Tutor At Affordable PriceSpanish Classes Online In India With Tutor At Affordable Price
Spanish Classes Online In India With Tutor At Affordable PriceFluent Fast Academy
 
Crack JAG. Guidance program for entry to JAG Dept. & SSB interview
Crack JAG. Guidance program for entry to JAG Dept. & SSB interviewCrack JAG. Guidance program for entry to JAG Dept. & SSB interview
Crack JAG. Guidance program for entry to JAG Dept. & SSB interviewNilendra Kumar
 
Back on Track: Navigating the Return to Work after Parental Leave
Back on Track: Navigating the Return to Work after Parental LeaveBack on Track: Navigating the Return to Work after Parental Leave
Back on Track: Navigating the Return to Work after Parental LeaveMarharyta Nedzelska
 
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607dollysharma2066
 
定制英国克兰菲尔德大学毕业证成绩单原版一比一
定制英国克兰菲尔德大学毕业证成绩单原版一比一定制英国克兰菲尔德大学毕业证成绩单原版一比一
定制英国克兰菲尔德大学毕业证成绩单原版一比一z zzz
 
Jumark Morit Diezmo- Career portfolio- BPED 3A
Jumark Morit Diezmo- Career portfolio- BPED 3AJumark Morit Diezmo- Career portfolio- BPED 3A
Jumark Morit Diezmo- Career portfolio- BPED 3Ajumarkdiezmo1
 
Protection of Children in context of IHL and Counter Terrorism
Protection of Children in context of IHL and  Counter TerrorismProtection of Children in context of IHL and  Counter Terrorism
Protection of Children in context of IHL and Counter TerrorismNilendra Kumar
 
Introduction to phyton , important topic
Introduction to phyton , important topicIntroduction to phyton , important topic
Introduction to phyton , important topicakpgenious67
 
Digital Marketing Training Institute in Mohali, India
Digital Marketing Training Institute in Mohali, IndiaDigital Marketing Training Institute in Mohali, India
Digital Marketing Training Institute in Mohali, IndiaDigital Discovery Institute
 
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证diploma001
 
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改yuu sss
 
Storytelling, Ethics and Workflow in Documentary Photography
Storytelling, Ethics and Workflow in Documentary PhotographyStorytelling, Ethics and Workflow in Documentary Photography
Storytelling, Ethics and Workflow in Documentary PhotographyOrtega Alikwe
 
The Next Things To Immediately Do About Mating Press
The Next Things To Immediately Do About Mating PressThe Next Things To Immediately Do About Mating Press
The Next Things To Immediately Do About Mating Pressmatingpress170
 

Último (20)

Black and White Minimalist Co Letter.pdf
Black and White Minimalist Co Letter.pdfBlack and White Minimalist Co Letter.pdf
Black and White Minimalist Co Letter.pdf
 
美国SU学位证,雪城大学毕业证书1:1制作
美国SU学位证,雪城大学毕业证书1:1制作美国SU学位证,雪城大学毕业证书1:1制作
美国SU学位证,雪城大学毕业证书1:1制作
 
AICTE PPT slide of Engineering college kr pete
AICTE PPT slide of Engineering college kr peteAICTE PPT slide of Engineering college kr pete
AICTE PPT slide of Engineering college kr pete
 
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档
格里菲斯大学毕业证(Griffith毕业证)#文凭成绩单#真实留信学历认证永久存档
 
Application deck- Cyril Caudroy-2024.pdf
Application deck- Cyril Caudroy-2024.pdfApplication deck- Cyril Caudroy-2024.pdf
Application deck- Cyril Caudroy-2024.pdf
 
Human Rights are notes and helping material
Human Rights are notes and helping materialHuman Rights are notes and helping material
Human Rights are notes and helping material
 
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一
定制(SCU毕业证书)南十字星大学毕业证成绩单原版一比一
 
Spanish Classes Online In India With Tutor At Affordable Price
Spanish Classes Online In India With Tutor At Affordable PriceSpanish Classes Online In India With Tutor At Affordable Price
Spanish Classes Online In India With Tutor At Affordable Price
 
Crack JAG. Guidance program for entry to JAG Dept. & SSB interview
Crack JAG. Guidance program for entry to JAG Dept. & SSB interviewCrack JAG. Guidance program for entry to JAG Dept. & SSB interview
Crack JAG. Guidance program for entry to JAG Dept. & SSB interview
 
Back on Track: Navigating the Return to Work after Parental Leave
Back on Track: Navigating the Return to Work after Parental LeaveBack on Track: Navigating the Return to Work after Parental Leave
Back on Track: Navigating the Return to Work after Parental Leave
 
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
 
定制英国克兰菲尔德大学毕业证成绩单原版一比一
定制英国克兰菲尔德大学毕业证成绩单原版一比一定制英国克兰菲尔德大学毕业证成绩单原版一比一
定制英国克兰菲尔德大学毕业证成绩单原版一比一
 
Jumark Morit Diezmo- Career portfolio- BPED 3A
Jumark Morit Diezmo- Career portfolio- BPED 3AJumark Morit Diezmo- Career portfolio- BPED 3A
Jumark Morit Diezmo- Career portfolio- BPED 3A
 
Protection of Children in context of IHL and Counter Terrorism
Protection of Children in context of IHL and  Counter TerrorismProtection of Children in context of IHL and  Counter Terrorism
Protection of Children in context of IHL and Counter Terrorism
 
Introduction to phyton , important topic
Introduction to phyton , important topicIntroduction to phyton , important topic
Introduction to phyton , important topic
 
Digital Marketing Training Institute in Mohali, India
Digital Marketing Training Institute in Mohali, IndiaDigital Marketing Training Institute in Mohali, India
Digital Marketing Training Institute in Mohali, India
 
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
 
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改
办澳洲詹姆斯库克大学毕业证成绩单pdf电子版制作修改
 
Storytelling, Ethics and Workflow in Documentary Photography
Storytelling, Ethics and Workflow in Documentary PhotographyStorytelling, Ethics and Workflow in Documentary Photography
Storytelling, Ethics and Workflow in Documentary Photography
 
The Next Things To Immediately Do About Mating Press
The Next Things To Immediately Do About Mating PressThe Next Things To Immediately Do About Mating Press
The Next Things To Immediately Do About Mating Press
 

Brand, people & social media

  • 1. Brand, People & Social Media from Virgin Atlantic Careers
  • 2.
  • 3. The most successful brands inspire loyalty…
  • 4. What is brand DNA? Logotype? Product? People? Service?
  • 5. What is brand DNA? 1. A collective perception... 2. What organisations stand for… 3. Each and every touch point… 4. The sum of the experiences…
  • 6. What is brand DNA? 5. How it’s all joined up… 6. Differentiation… 7. Ultimately - a sense of belief?
  • 7. Virgin Atlantic stands for… People: Outside = Inside
  • 8. Virgin Atlantic stands for… People: Red on the outside & red on the inside
  • 9. Virgin Atlantic stands for… People: Red on the outside & red on the inside Brand is… consumer and employee coming together. 1. Service is our purpose – not “being an airline”. 2. Customers have the voting rights – not the marketing department. 3. Employees have the voting rights – not the employer. 4. Authenticity is key.