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Complimentary Webinar
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or possession does not convey any rights to reproduce or disclose its contents or to
manufacture, use, or sell anything it may describe. Reproduction, disclosure, or use
without specific written authorization of ValueSelling Associates is strictly forbidden.
16 February, 2017 | PJ Nisbet
Managing Partner EMEA
MAKE YOUR
QUOTA
Welcome! We will begin shortly.
In the meantime, please share
your location via the Q&A window.
With Power
Prospecting
© 2017 ValueSelling Associates, Inc. All rights reserved.
© 2017 ValueSelling Associates, Inc. All rights reserved.
What’s your
greatest sales
challenge today?
© 2017 ValueSelling Associates, Inc. All rights reserved.
• Better educated
prospects
• Sales people enter
later in the cycle
• More people
involved in the decision
• Limited access
to buyers
The world
of selling
has changed
© 2017 ValueSelling Associates, Inc. All rights reserved.
Agenda • Profiling your ideal customer
• Creating a campaign to engage
prospects
• Understanding your
prospecting ratios
• Getting meetings through a
multi-dimensional approach
• Handling brush-offs and
objections
• The statistics
• 5 ideas for future action
© 2017 ValueSelling Associates, Inc. All rights reserved.
What are the common characteristics
among your current clients?
© 2017 ValueSelling Associates, Inc. All rights reserved.
Describe your ideal customer
– Geography
– Company Size
– Demographics
– Company maturity
– Industry
– Business Situation
Value created
by resolving
business issues
© 2017 ValueSelling Associates, Inc. All rights reserved.
Buying roles
Relevant job titles
Business issue
Typically related to revenue,
cost, quality or compliance
Problem
Normally a combination of
people, process and
technology challenges
Industry information
Trade Associations
Lists
Partners
Co-Marketing Opportunities
Local Sales Reps
Internal data
Marketing Campaigns
Past Customers
External Data
Lists
Social Networking (particularly LinkedIn)
© 2017 ValueSelling Associates, Inc. All rights reserved.
Identity sources
of information
• Join and participate in
groups
• Keep your profile up to date
• Ask and answer questions
• Give recommendations &
skill endorsements
• Ask for specific referrals and
introductions
• Directly share information,
become an expert, generate
a following…
© 2017 ValueSelling Associates, Inc. All rights reserved.
Find more sales on
LinkedIn
© 2017 ValueSelling Associates, Inc. All rights reserved.
Leverage your base
Identify additional
problems you can solve
Tap additional buying
centers
Ask for referrals
2,000,000
125,000
2m/125K = 16
1 out of 3
3 x 16 = 48
1 out of 5
Understand your prospecting ratios
© 2017 ValueSelling Associates, Inc. All rights reserved.© 2017 ValueSelling Associates, Inc. All rights reserved.
Target
Average Transaction Size
Total Number of Transactions Required
Average Win Ratio (Meeting to Close)
Total Qualified Prospects Required
Pipeline Ratio (Qualified Lead lead to Meeting)
Total Prospecting Year – Month – Day 5 x 48 = 240 per year or
20 per month or
approximately 1 per day
Build your
prospecting
campaign
• Email campaigns
• LinkedIn connections
• Social media
• Telephone calls
© 2017 ValueSelling Associates, Inc. All rights reserved.
© 2017 ValueSelling Associates, Inc. All rights reserved.
• Work out how many conversations it takes to achieve
one qualified lead per day
• Research during non-sales time
• Create Power Hours for phoning
• Focus without interruption
• Be prepared in the event the prospect does not pick up
Create qualified
leads on the
telephone
Connect
by phone
Prospects pick up the
phone less than 10%
of the time
– Lack of interest
– Busy
How do we approach the
other 90%?
© 2017 ValueSelling Associates, Inc. All rights reserved.
Tactics for making
prospecting calls
• Call as high as you can –
there are 5 likely scenarios
• Leave a credible message
on voicemail
• If talking to the Gatekeeper,
get a referral to another key
Buying Influence
• Repeat this process for all
key Power People
© 2017 ValueSelling Associates, Inc. All rights reserved.
© 2017 ValueSelling Associates, Inc. All rights reserved.
Tap into the
prospect’s
social DNA
Working with
the gatekeeper
• Don´t antagonize – make
friends with the screener
• Be polite (use the word
“please”)
• Be transparent and listen
carefully
• Thank them for their help
• Get their advice for a good
time to call the prospect
• Don’t forget to record their
name & e-mail address
(for next time you call)
© 2017 ValueSelling Associates, Inc. All rights reserved.
• Identify yourself and your
company upfront
• State your telephone number
clearly and slowly
• State the reason for your call
- make it highly relevant and
refer to the typical business
issues and problems that
you solve
• Give them a reason to call
you back - create curiosity
• Repeat your name and
number again at the end
Leaving
voicemails
© 2017 ValueSelling Associates, Inc. All rights reserved.
Turning
around
brush-offs
01
02
03
Agree
Clarify
Ask
© 2017 ValueSelling Associates, Inc. All rights reserved.
A. “I’m busy.”
B. “We are happy with our
current provider.”
C. “Just send me the
information.”
D. “I’m not interested.”
© 2017 ValueSelling Associates, Inc. All rights reserved.
Typical brush-offs
© 2017 ValueSelling Associates, Inc. All rights reserved.
• 44% of sales people give up after the first
attempt (Scripted)
• 93% of converted leads are contacted by the
6th call attempt (Velocify)
• 35-50% of sales go to the vendor that responds
first (InsideSales.com)
• Top sales people use LinkedIn at least 6 hours
per week (The Sales Management Association)
• 91% of customers say they’d give referrals.
Only 11% of salespeople ask for referrals
(Dale Carnegie)
Some
interesting
statistics
© 2017 ValueSelling Associates, Inc. All rights reserved.
5 ideas
for future action
Profile Organizations that are likely to do business
with you and their current challenges
List Key sources of information about these organizations
in your industry or marketplace
Ask 3 current clients for a referral
Gather The highest level decision maker
and 3 other important buying roles
Create “Power Hours” to focus on telephone prospecting
© 2017 ValueSelling Associates, Inc. All rights reserved.
© 2017 ValueSelling Associates, Inc. All rights reserved.© 2017 ValueSelling Associates, Inc. All rights reserved.
• Schedule time
• Be purposeful
• Begin with the end in mind
• Focus and avoid
distractions
Prospecting is
non-negotiable
Questions?
© 2017 ValueSelling Associates, Inc. All rights reserved.
© 2017 ValueSelling Associates, Inc. All rights reserved.
At the end of today’s webinar
Go to valueselling.com > resources > webinars
to download today’s slides
© 2017 ValueSelling Associates, Inc. All rights reserved.
At the end of today’s webinar
Visit the eStore
• Books
• ValueSelling
tools
• On-demand
courses
• Complimentary
library of
webinars and
newsletters
© 2017 ValueSelling Associates, Inc. All rights reserved.
Save the date!
Our next webinar will be:
Accelerate Your Business Results
by Becoming a Trusted Partner
March 16 | 10:00AM PDT
© 2017 ValueSelling Associates, Inc. All rights reserved.
Follow us!
ValueSelling-
Associates
ValueSellingAssoc ValueSelling
Associates
@Valuselling
© 2017 ValueSelling Associates, Inc. All rights reserved.
Thank you!
PJ Nisbet | Managing Partner EMEA
pjnisbet@valueselling.com
+44 (0) 1440 820 384 Office
+44 (0) 77 184 89422 (UK mobile)
+27 82 779 1872 (SA cell)
pjnisbet

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Make Your Quota with Power Prospecting

  • 1. Complimentary Webinar This document contains proprietary information of ValueSelling Associates. Its receipt or possession does not convey any rights to reproduce or disclose its contents or to manufacture, use, or sell anything it may describe. Reproduction, disclosure, or use without specific written authorization of ValueSelling Associates is strictly forbidden. 16 February, 2017 | PJ Nisbet Managing Partner EMEA MAKE YOUR QUOTA Welcome! We will begin shortly. In the meantime, please share your location via the Q&A window. With Power Prospecting © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 2. © 2017 ValueSelling Associates, Inc. All rights reserved. What’s your greatest sales challenge today?
  • 3. © 2017 ValueSelling Associates, Inc. All rights reserved. • Better educated prospects • Sales people enter later in the cycle • More people involved in the decision • Limited access to buyers The world of selling has changed © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 4. Agenda • Profiling your ideal customer • Creating a campaign to engage prospects • Understanding your prospecting ratios • Getting meetings through a multi-dimensional approach • Handling brush-offs and objections • The statistics • 5 ideas for future action © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 5. What are the common characteristics among your current clients? © 2017 ValueSelling Associates, Inc. All rights reserved. Describe your ideal customer – Geography – Company Size – Demographics – Company maturity – Industry – Business Situation
  • 6. Value created by resolving business issues © 2017 ValueSelling Associates, Inc. All rights reserved. Buying roles Relevant job titles Business issue Typically related to revenue, cost, quality or compliance Problem Normally a combination of people, process and technology challenges
  • 7. Industry information Trade Associations Lists Partners Co-Marketing Opportunities Local Sales Reps Internal data Marketing Campaigns Past Customers External Data Lists Social Networking (particularly LinkedIn) © 2017 ValueSelling Associates, Inc. All rights reserved. Identity sources of information
  • 8. • Join and participate in groups • Keep your profile up to date • Ask and answer questions • Give recommendations & skill endorsements • Ask for specific referrals and introductions • Directly share information, become an expert, generate a following… © 2017 ValueSelling Associates, Inc. All rights reserved. Find more sales on LinkedIn
  • 9. © 2017 ValueSelling Associates, Inc. All rights reserved. Leverage your base Identify additional problems you can solve Tap additional buying centers Ask for referrals
  • 10. 2,000,000 125,000 2m/125K = 16 1 out of 3 3 x 16 = 48 1 out of 5 Understand your prospecting ratios © 2017 ValueSelling Associates, Inc. All rights reserved.© 2017 ValueSelling Associates, Inc. All rights reserved. Target Average Transaction Size Total Number of Transactions Required Average Win Ratio (Meeting to Close) Total Qualified Prospects Required Pipeline Ratio (Qualified Lead lead to Meeting) Total Prospecting Year – Month – Day 5 x 48 = 240 per year or 20 per month or approximately 1 per day
  • 11. Build your prospecting campaign • Email campaigns • LinkedIn connections • Social media • Telephone calls © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 12. © 2017 ValueSelling Associates, Inc. All rights reserved. • Work out how many conversations it takes to achieve one qualified lead per day • Research during non-sales time • Create Power Hours for phoning • Focus without interruption • Be prepared in the event the prospect does not pick up Create qualified leads on the telephone
  • 13. Connect by phone Prospects pick up the phone less than 10% of the time – Lack of interest – Busy How do we approach the other 90%? © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 14. Tactics for making prospecting calls • Call as high as you can – there are 5 likely scenarios • Leave a credible message on voicemail • If talking to the Gatekeeper, get a referral to another key Buying Influence • Repeat this process for all key Power People © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 15. © 2017 ValueSelling Associates, Inc. All rights reserved. Tap into the prospect’s social DNA
  • 16. Working with the gatekeeper • Don´t antagonize – make friends with the screener • Be polite (use the word “please”) • Be transparent and listen carefully • Thank them for their help • Get their advice for a good time to call the prospect • Don’t forget to record their name & e-mail address (for next time you call) © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 17. • Identify yourself and your company upfront • State your telephone number clearly and slowly • State the reason for your call - make it highly relevant and refer to the typical business issues and problems that you solve • Give them a reason to call you back - create curiosity • Repeat your name and number again at the end Leaving voicemails © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 19. A. “I’m busy.” B. “We are happy with our current provider.” C. “Just send me the information.” D. “I’m not interested.” © 2017 ValueSelling Associates, Inc. All rights reserved. Typical brush-offs © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 20. • 44% of sales people give up after the first attempt (Scripted) • 93% of converted leads are contacted by the 6th call attempt (Velocify) • 35-50% of sales go to the vendor that responds first (InsideSales.com) • Top sales people use LinkedIn at least 6 hours per week (The Sales Management Association) • 91% of customers say they’d give referrals. Only 11% of salespeople ask for referrals (Dale Carnegie) Some interesting statistics © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 21. 5 ideas for future action Profile Organizations that are likely to do business with you and their current challenges List Key sources of information about these organizations in your industry or marketplace Ask 3 current clients for a referral Gather The highest level decision maker and 3 other important buying roles Create “Power Hours” to focus on telephone prospecting © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 22. © 2017 ValueSelling Associates, Inc. All rights reserved.© 2017 ValueSelling Associates, Inc. All rights reserved. • Schedule time • Be purposeful • Begin with the end in mind • Focus and avoid distractions Prospecting is non-negotiable
  • 23. Questions? © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 24. © 2017 ValueSelling Associates, Inc. All rights reserved. At the end of today’s webinar Go to valueselling.com > resources > webinars to download today’s slides
  • 25. © 2017 ValueSelling Associates, Inc. All rights reserved. At the end of today’s webinar Visit the eStore • Books • ValueSelling tools • On-demand courses • Complimentary library of webinars and newsletters © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 26. Save the date! Our next webinar will be: Accelerate Your Business Results by Becoming a Trusted Partner March 16 | 10:00AM PDT © 2017 ValueSelling Associates, Inc. All rights reserved.
  • 28. Thank you! PJ Nisbet | Managing Partner EMEA pjnisbet@valueselling.com +44 (0) 1440 820 384 Office +44 (0) 77 184 89422 (UK mobile) +27 82 779 1872 (SA cell) pjnisbet