1. Veronica Grace Turgeon
Executive Assistant
19305 Yellow Clover Drive | Tampa, FL 33647 | 410-458-1776 | veronica.turgeon@gmail.com
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Qualifications Summary
- Accomplished executive assistant offering 6 years of administrative experience, 5 years
leadership experience reporting to a Vice President and staff
- Consummate professional dedicated to making the lives of busy executives easier. Serve as an
effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars;
and efficiently handle daily office tasks.
- Proven leadership and organizational abilities
- Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook)
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Professional Experience
Market 31 Administrator | Best Buy, Co. | Tampa/Orlando FL | 5/2014-Present
- Provide administrative support to the Market Senior Director, 2 District Managers, 7 Staff members
and 32 Store Managers
- Resolve escalated customer issues
- Coordinate office budget/expense controls
- Arrange and coordinate meetings and appointments/calendar
- Responsible for travel arrangements for all management
- Create job offers for internal/external candidates
- Create and manage requisition to hire internal/external candidates for hourly/salary positions
- Establish relationships/partnerships with hotels and outside companies for community involvement
and off-site events
- Compose and distributed inter-departmental memorandums ensuring timely delivery and receipt of
important information while maintaining confidentiality
Inventory Supervisor | Best Buy, Co. | Store#273 Fairfax, VA | 9/2013-5/2014
- Delegated and assigned specific tasks to subordinate and senior operations employees
(25 employees)
- Designed and developed training materials for new associates
- Coached and trained experienced and new employees
- Suggested new ideas to management to strengthen store operations and morale
- Suggested and implemented recognition programs to exceptional and hardworking employees
- Resolved problems and assisted customers with store policy issues on a daily basis
- Created weekly schedules for employees to ensure store coverage
- Oversaw incoming/outgoing product shipments
- Responsible for entire location’s inventory accuracy
Assistant General Manager | My Eye Dr. | Burke, VA | 4/2013-9/2013
- Oversaw daily operations of a $15 million location
- Consistently supervised productivity management, labor analysis
- Managed inventory integrity daily
- Coached, trained and developed new and existing employees
- Developed strategies on a monthly basis based on P&L results
- Assisted with escalated patient issues

2. District 91 Administrator | Best Buy, Co. | Ashburn, VA/Baltimore, MD | 6/2009-4/2013
- Provided administrative support to the District Manager (10 Staff members and 21 Store Managers)
- Resolved escalated customer issues
- Coordinated office budget/expense controls
- Arranged and coordinated meetings and appointments
- Responsible for travel arrangements for all management
- Created job offers for internal/external candidates
- Held and facilitated training for new/existing employees
- Promoted/Demoted/Terminated/Transferred employees
- Created and managed requisitions to hire internal/external candidates for hourly/salary positions
- Established relationships/partnerships with Hotels and outside companies for community
involvement and off-site events
- Composed and distributed inter-departmental memorandums ensuring timely delivery and receipt
of important information while maintaining confidentiality
Operations Supervisor | Best Buy, Co. | Store#1053 Hanover, MD | 5/2006-9/2007 and 9/2008-6/2009
- Delegated and assigned specific tasks to subordinate and senior operations employees
(21 employees) (5 senior employees)
- Designed and developed training materials for new associates
- Coached and trained established, and new employees
- Suggested new ideas to management to strengthen store operations and morale
- Suggested and implemented recognition programs to exceptional and hardworking employees
- Interviewed and hired potential prospects
- Resolved problems and assisted customers with store policy issues on a daily basis
- Created weekly schedules for employees to ensure store coverage
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Accomplishments
- Received the Brad Anderson Legacy Stock Award for achievement in 2010 and 2011, award for
outstanding achievement
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References
- Available upon request