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ADVICE FROM IIMMY LEE: 

True North at JPMorgan Chase
14 Steps to Success In Life and Work

1) Character is everything.  U...
with them in person,  in a respectful way.  You must have the courage

to speak the unvarnished truth.  If you're the one ...
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Jimmy Lee | True North at JP Morgan Chase: 14 Steps to Success In Life and Work

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Tips for developing habits that lead to succes in professional life by Jimmy Lee

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Jimmy Lee | True North at JP Morgan Chase: 14 Steps to Success In Life and Work

  1. 1. ADVICE FROM IIMMY LEE: True North at JPMorgan Chase 14 Steps to Success In Life and Work 1) Character is everything. Use character as your true north. If a client doesn't have it — we shouldn't bank them. If a partner doesn't have it — raise your hand. As I. Pierpont Morgan said in 1912, “The first thing is character, before money or anything else. A man I do not trust could not get money from me on all the bonds in Christendom. ” 2) Become known as a trustworthy person. Reputation is everything. It’s the only thing you truly own. Always being honest and truthful will help you be known as someone who is trustworthy. 3) Become great at your craft. It's good to be versatile, but even better to be an expert in something. Getting to that point is equal parts on-the-job experience and relentlessly honing your craft. Become great at what you do. 4) Relationships matter. Leam how to build and maintain them. You will meet a lot of people in your life and career. I always tried to establish a personal relationship with each one who I liked and respected. This includes partners, clients, competitors and more. In a long career you will find this kind of network will pay dividends over and over. A special type of relationship is the mentor. I have always had several mentors. Ideally, they are a little older (but don't have to be) and not all from ]PM — or even business. Today my mentors are Iamie Dimon, Iack Welch and Dick Farley — my track coach at Williams College. 5) Develop good judgment and learn how to make the right. decision. Business, like life, is a series of decisions — big and small. Learn the process of how to make good decisions. Become skilled at pattern recognition - do an enormous amount of analysis on your own — and trust your gut. I will wait to make my biggest decisions when my brain and gut are aligned. Have the confidence to make the tough decisions, even if it means we won't get a deal or a fee or please the client. 6) Learn how to resolve conflicts. You will face many conflicts in your life and your career. Sometimes it will be a problem that develops with a close friend or a partner. Sometimes it will be a problem that develops between you and your boss — a peer or someone who works for you. And, sometimes it will be a problem that develops between you and a client. The only way I know how to successfully resolve a conflict with another person is to sit down J PMORGAN CHASE & Co.
  2. 2. with them in person, in a respectful way. You must have the courage to speak the unvarnished truth. If you're the one who’s at fault — and I've never seen a conflict where both of the parties weren't at fault — then make sure you admit it and apologize upfront. The sooner you have this face-to-face conversation with the other person, the sooner you fix the problem. And, the longer you wait, the larger the problem / becomes and the harder it is to fix Conflict resolution is all about communicating in an open and dead honest way — in person — not on the phone and never by email. 7) Family comes first. Family comes first — always. One of the best parts about being successful is celebrating it with your family. Nobody ever retired wishing they spent more time in the office. 8) Be crazy organized and prepared. Managing your time is critical to being more efficient. Make every meeting count, keep a to—do list and return all calls and emails within 24 hours. Know what is important and what isn't. Priorities matter. Know the 5 “P's”: Prior Preparation Prevents Poor Performance. 9) Be the person everyone wants to work with. Be the colleague you want others to be to you — a trusted partner, advisor and team player. Be respectful, thoughtful and humane in your daily work and communication — oral and written. 10) Develop great working habits. See Iimmy Lee Work-Habit Workout. 11) Learn how to win gracefully and pick yourself up when you lose. In every life there are wins and losses. When you win, act gracefully and with humility — like you have been there before — and thank those who helped you. When you lose — and the great ones lose many times (Babe Ruth held the MLB record for most strikeouts), acknowledge your mistake, figure out why you made the mistake, come up with a plan to fix the mistake and then get back on the field. 12) Treat everyone you meet with respect regardless of their walk of life. You will meet people from all walks of life. Treat them all the same from the biggest -‘to. the smallest, and when you have the opportunity, give someone who needs help a lending hand. Everyone wants a shot at the title — whatever that may mean to them. 13) You work for ]PMorgan Chase & Co. The best bank in the world. Be proud. It is a privilege and an honor. Carry the torch high. 14) Dream big. Inspiration is everywhere, but it's up to you to find it. When you do, use that inspiration to motivate yourself to achieve greatness. "Climb high, climb far, your goal the sky, your aim the star. ” Inscription on Hopkins Gate at Williams College

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