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HOW
GROWTH
HAPPENS
IN EARLY STAGE STARTUPS
vincentchan - TGN Bootcamp 2016
2005 2007 2009 2013
analyst cofounder design
2014
growth
2015
product
Vincent Chan
Head of Product at OneSky
TRANSLATION
MADE EASY
FOR APPS, GAMES

& WEBSITES
+
PER WORD PRICING
MONTHLY
SUBSCRIPTION
Professional
Translation Service
Translation
Management System
A BRIEF
HISTORY OF
GROWTH
Source: How to Start a Startup
Chamath Palihapitiya
ex-VP of Growth at Facebook
Founder of Social Capital
10 Friends in 15 Days
Getting Users to
the Magic (Aha) Moment
Source: How to Start a Startup
Source: Andrew Chen
Andrew Chen

Supply Growth at Uber
Sean Ellis
CEO at GrowthHackers
BEFORE
GROWTH
5-7% a week
Source: Paul Graham
BEFORE GROWTH
“A startup that prematurely targets a
growth goal often ends up making a
nebulous product that some users sort
of like and papering over this with
‘growth hacking’. That sort of works…
but eventually the music stops.”
Sam Altman
President of Y Combinator
Source: Sam Altman
RIGHT INITIAL METRIC
“Do any users love our product
so much they spontaneously
tell other people to use it?”
Sam Altman
President of Y Combinator
Source: Sam Altman
Build a great product
Talk to Users
Do things that don’t scale
Source: Sam Altman, Paul Graham
DO THINGS THAT
DON’T SCALE
Which startups did this?
Source: Brian Chesky
Which startups did this?
Source: Stanley Tang
Which startups did this?
Source: Kevin Hale
This is a huge advantage
over larger competitors
Source: Walker Williams
Do whatever it takes
to bring in your
first customers
Source: Walker Williams
All About Hustle
low-risk and high-percentage wins
Source: Walker Williams
PRODUCT/
MARKET
FIT
“40% of users consider the
product a “must-have”…

40% of surveyed users would
be “very disappointed” if they
could no longer use your
product.”
Sean Ellis
CEO of GrowthHackers.com
Source: Sean Ellis
Source: Brian Balfour
traction, traction,
traction, traction,
traction, traction,
…but how to get it?
Source: Andrew Chen
Source: Eric Ries
Customer development
Accelerate feedback loop
Validated learnings
Source: Eric Ries
WHEN TO
GROWTH
Retention is the
single most important thing
for growth.
Source: Alex Schultz
DEFAULT DEAD?
“If the company is default alive,
we can talk about ambitious new
things they could do. If it's
default dead, we probably need
to talk about how to save it.”
Paul Graham
Founder of Y Combinator
Source: Paul Graham
BUILD SOMETHING 

PEOPLE LOVE
“Even the best marketing will 

fall down if they are not supported
by the experience people have when
they hit our site…and when they start
using it day in, day out.”
Stewart Butterfield
Founder of Slack
Source: Stewart Butterfield
WHAT IS
GROWTH
HACKING?
GROWTH
PRODUCT
MARKETING ENGINEERING
“What we did right: Measured, tried and
tested many things. It's not that complicated.
Without ego to keep doing the above over
and over again to understand what's really
happening in the product. The learnings tell
you whether you should keep doing what you
are doing or stop doing what you are doing…
It’s all about a simple understanding of
product value & consumer behaviour.”
Chamath Palihapitiya
ex-VP Growth of Facebook
Source: Chamath Palihapitiya
Source: Andy Johns
NO SILVER BULLET
Growth owns 

(measure, understand and improve) 

the flow of customers 

in and out of a product
Source: Andy Johns
Source: Brian Balfour
“Select channels with high
volume, high conversion and
low cost. Measure all the way
down the funnel to revenue to
find the highest converting
channels.”
Dave McClure
Founder of 500 Sartups
Source: 500 Startups
“Things picked up dramatically at
Facebook when we started to
focus not just on in-product
friction but the friction in
people's lives outside the
product that influenced their
actions.”
Meenal Balar
ex-Intl. Growth of Facebook
Source: Meenal Balar
GROWTH IS
ALL ABOUT
PROCESS
Which tactics would you
use to grow my company?
Source: Brian Balfour
Source: Brian Balfour
“You need a growth
machine that is
predictable, scalable
and repeatable.”
Brian Balfour
VP Growth of HubSpot
Source: Brian Balfour
Source: Brian Balfour
Source: Sean Ellis
HOW TO
GROWTH
BUILDING YOUR OWN
GROWTH MODELS
DEVELOPING
EXPERIMENTATION
MODELS
BUILDING 

CUSTOMER ACQUISITION
CHANNELS
Source: Andy Johns
BUILDING OWN
GROWTH
MODELS
1
Source: Andy Johns
Source: Andy Johns
Source: Tomasz Tunguz
DEVELOPING
EXPERIMENTS
2
Source: Andy Johns
Source: Andy Johns
Source: Andy Johns
Source: Andy Johns
Source: Andy Johns
BUILDING
CUSTOMER
ACQUISITION
CHANNELS
3
Source: Traction
Viral marketing
Public relations
Unconventional PR
SEM
Social and display ads
Offline ads
SEO
Content marketing
Email marketing
Community building
Engineering as marketing
Targeting blogs
Business development
Sales
Affiliate programs
Existing platforms
Trade shows
Offline events
Speaking engagements
Source: Traction
CREATE YOUR OWN
PROPRIETARY
DISTRIBUTION CHANNELS
Source: Tomasz Tunguz
CONTENT
MARKETING
Keyword Research
SEO
Blogging
Repurpose Content
Guest Blogging
White paper
Cheat sheet
Source: Moz
Email
Social Media
Content Syndication
Press
SEM
Influencers
Email Newsletter
Source: Moz
Source: Quora
ENGINEERING AS
MARKETING
Source: HubSpot
Source: Dave Gooden
Source: Dave Gooden
TRADE
SHOW
LEVERAGE
EXISTING
PLATFORMS
Build your product to be
independent. Only use the
platform for acceleration.
Source: Josh Elman
HOW TO BUILD
TEAM
Product Engineering
Sales Marketing
Growth
PRODUCT
GROWTH
Source: Brian Balfour
Most important is mass adoption by
the user base.
Creates an engagement loop that
allows you to email or notify users
on a regular basis. (e.g. tagging)
A step-change improvement in the
core value of the product for a
majority of the user base. 

(e.g. newsfeed)
Source: Pinterest
GROWTH
TOOLS
HOW
GROWTH
HAPPENS AT
ONESKY
Product Engineering
Inbound Outbound
GROWTH PROCESS
TIMELINE
WHAT A TYPICAL WEEK
LOOKS LIKE
Credit: Patrick Yip @OneSky
Credit:
Leslie Lai,
Vincent So @OneSky
ONE MORE
THING…
RULES?
“You can’t play by the exact 

same rules as everybody else
and expect exponential growth…
look for competitive advantages
and innovation for distribution.”
Mark Suster
VC at Upfront Ventures
Source: Mark Suster
UNFAIR?
“If you hire a marketer and tell
them to execute “by the book”
you will get average results.
For startups, average is usually
failure.”
Danielle Morrill
CEO at Mattermark
Source: Danielle Morrill
ADDITIONAL RESOURCES
Traction Book
GrowthHackers.com
Brian Balfour, VP Growth at HubSpot
Andrew Chen, Supply Growth at Uber
Weapons Of Mass Distribution - 500 Startups
List of World-Class Growth Hackers
THANK
YOU
vincentchan - vincent@oneskyapp.com

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