1. Resume
Vishal Sharma
Passport No: H1460111
Mobile: +91-9711996911
vishal_asd@hotmail.com
Objective:
To contribute to the organization with the best individual efforts for achieving its
goals and to have a continuous self-development by way of learning and exposure to
new assignment. I have always loved to be a part of the team.
Summary:
Over 6+ years total experience in IT Industry.
Having 5+ Years of working experience in Technical Support & Systems
Administration.
Having 4+ years of working experience in MS SCCM 2007.
Having 3+ years of working experience in MacAfee ePO 4.6 & 5.1
ITIL 2011 Foundation Certified.
Having 18 Months experience in Computer Associate tool (Client Auto12.8 &
12.9).
Domain Knowledge:
Banking and Insurance, Interactive Kiosk and Pharmacy.
Work Experience:
NCR Corporation India
Designation: Software Engineer
Period: January 30, 2012 to till date
Project: Global Software Distribution & Software Integrity Management
Global Administrator for corporate SMS/SCCM project that managed software delivery,
security updates, and application tracking on Windows systems. Provided inventory for
software and hardware on over 1,200 endpoint systems.
Technologies : SCCM 2007, McAfee EPO & Client Auto 12.8, Active Directory 2003,
2008 & 2012.
NCR Corporation is a largest & oldest ATM machine, POS device & kiosk manufacturing
company working since 1984.
Key Responsibilities:
• Created and managed Microsoft Active Directory (AD) Organizational Units (OU),
objects, policies, users and groups.
• Created the Forest Root domain, and a Child domain in a production environment.
• Installed and configured an Active Directory Domain Controller.
• Managed DNS WINS, DHCP, HTTP / S, FTP, SSL, and VPN.
• Creating architect’s specification document & other solution related document.
2. • Implementation of SCCM2007 & 2012 Server.
• Maintenance, Monitoring and Administering of SCCM servers, understanding &
troubleshooting problems. (Native Mode) & mixed mode.
• Troubleshooting network issues between SCCM Agent / Site - Site communication.
• Managed software distribution projects including Microsoft Security upgrades and
standard desktop software. Prioritize and coordinate security patch and software
testing schedules and distributions.
• Created packages, collections, and advertisements for distributions. Tracked
penetration and analysis of distributions to meet Service Level Agreements.
• System Center Configuration Manager 2007 R3 deploys, and updates servers, client
computers.
• Ensure correct installation, configuration, use and maintenance of the Microsoft SCCM
Platform.
• Primary and secondary SCCM server configuration.
• Migration/upgrade from 2007 to 2012.
• Custom Report creating (Hardware software Inventory, System).
• Perform the DR activity of the SCCM Applications.
• Worked with the new technology and there functionally.
• Implementation of the CA software distribution tool (CA Client Auto 12.8)
• Daily monitoring on the CA software distribution tool.
• Create software package, groups, and distribute.
• Creating a user security profile and assign the role in CA console.
• Perform DR activity once in year.
Prograssive Infovision, New Delhi
Designation: Desktop Engineer
Period: March 09, 2009 to Jan-2012
Project: Server and Desktop Management
Client: Wipro Technology (InfoTech Division)
Technologies: Windows Server 2003, Exchange 2003, Backup Tools, Lotus Notes 8,
SCCM 2007.
Wipro Technologies is the No.1 provider of integrated business, technology and process
solutions on a global delivery platform.
Key Responsibilities:
• Maintenance and Administering servers, and all other computer hardware of the
company, understanding & troubleshooting problems. Working with the SLA norms &
ITIL Framework.
• Working on SCCM 2007, client troubleshooting, software distribution & patch
management.
• Daily SCCM Server checkup.
• Working on the SCCM reporting, customization of report according to the client
requirement.
• User and Group accounts management using Active Directory services.
• Managing File and Folder security using NTFS and share permissions.
• Managing LAN & networking devices.
• Daily Backup on Tape.
• Look out into the Outlook and Lotus Notes issues.
3. • Black Berry Device Configuration.
• Communicate with the supplier and vendor for asset related issue.
• Handling EPBX Server (Basic Handling) (Alkatel)
• Daily check antivirus patch management of trend micro 10.1 Sp1 antivirus servers.
U.S.D.P. Architects, Meerut, UP
Designation: System Administrator
Period: January 10, 2008 to February 07, 2009
Technologies: Windows Server 2003, Exchange 2003, Backup Tools.
USDP ARCHITECTS is Architectural firm which provide architectural services. It
involved in various residential and commercial constructions.
Key Responsibilities:
• Maintenance & administration of windows servers, also troubleshoot the all other
computer hardware related issues.
• Interact with ISP on connectivity issues.
• Basic Configuration & troubleshooting of Switches and other networking devices.
• Troubleshooting Desktop Applications/Hardware related problems.
• Installing and managing software on desktop computers.
Technical Skills:
Operating Systems: Windows XP/Vista/7, Server 2003, 2008.
Programming Languages:C, C++, Java
Messaging Software: Exchanger Server 2003 R2, Lotus Notes Client.
Application/Web Server: IIS 4.0, IIS 5.0, IIS 6.0
Databases: Oracle 8i, DB2, MS SQL Server 2000,2008, MS-Access
Network Devices: WIFI Access Point (NETGEAR), Cisco Router
Technologies: Networking Services, VMWare, Active
Directory, Backup Utility
Web Hosting.
Other : Citrix Xen App Knowledge.
Professional Qualifications:
• Passed out MCA from Dewan Institute of Management Studies, Meerut affiliated by
UPTU & approved by AICTE in 2009.
• One year Web Engineering from ATEC Computer Education with A+ Grade.
• One year Diploma in Computer Application and Programming from MSPVS Computer
Center with B Grade.
Academic Qualifications:
• Passed out B. Sc. (PCM) from H.N.B. Garhwal University, Srinagar in 2004.
• Passed out Intermediate from U.P. Board, in 2000.
• Passed out High School from U.P. Board, in 1997.
Achievements:
• Part of the First Prize winning team in IBM’s INVITE UP projects (Sugar Factory
Information System).
4. • Received best technical support person recognition from client (Jubilant Life
Sciences).
• Three Month Project training in Data & Network in ONGC Delhi.
Personal Information:
Father’s Name : Sri Dinesh Kumar Sharma
Date of Birth : 4 July1982
Gender : Male
Marital Status : Married
Mobile No. : +91-9711996911
Permanent Address : B-12A / 60-A, DhawalGiri Apartments Noida Sec.-34. U.P
Personal Traits:
Possessing excellent communication skills and highly motivated with the ability to work
independently or as a part of a team, and committed to highest level of professional and
personal excellence.
Ready to Relocate: YES
Declaration
I hereby affirm that the information in this document is accurate and true to the best of
my knowledge.
Date: (Vishal Sharma)