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A familiar challenge Cluttered with information and tools Not just global – new tools have enabled us to work on the go, from home or the café – meaning we don’t always have a shoulder to tap if we can’t find something
The mindset of product owners is changing. This maybe a wider trend because of the Software as a Service delivery model. It’s no longer all about building something bespoke just for your needs. In intranet terms we see this as a willingness to consider the out of the box functionality in SharePoint, much more than previously.
This is obviously massively helped because SharePoint offers so much more ‘ready to go’ straight out of the box than previously. But it’s also driven by the commercial reality that you’re already investing in your Office 365 licenses – and so why wouldn’t you be looking at ways to get the most out of investment.
2) Secondly, we’ve seen a shift into the types of activities that we, as a supplier, typically undertake during an intranet project. As you can see from the charts, we’re doing considerably less development than in previous years and substantially more engagement.
Our fastest growing part of the business is our Adoption and Change Management team and we see that the trend is for less development, and more change management.
42000 ppl 800 champions 300 tickets logged during transformation (1%) 184 countries 16 languages 8 weeks prep 6 batched (weeks) roll out Working as 1 team (client, Fujitsu, Microsoft and WM) Saving £0.5M though time savings
The intranet of now — James Mowatt — WM Reply
The Intranet of Now:
A Modern Workplace
James Mowatt | Senior Consultant
Complications of a modern company with a Global
• Communication Silos
• Cultural and Language Barriers
• Too many tools
• Irrelevant News
• Working on the go, from home or the cafe
DEFINING THE VISION
WHERE DO I START?
Defining a vision is much more than simply
‘We want a new Intranet and improve collaboration and communication…’
“We need to understand how we are working TODAY before we
can work out how we should be working TOMORROW”
– Bill Gates
Once we understand our users current pain points and ways of
working, we can define the vision for our future ways of working to
match our future workforce tomorrow - and in 5 years from now.
The signs, the trends and our approach
Fundamentally it’s still the
same project but with two
major changes for us
Engagement UX Design
Since 2016, our average project development has
reduced in both cost and time
The mindset of the product owners
Focus on Engagement and UX
• User centered design
• Your last migration