Managed Service Providers (MSPs)-the trusted, outsourced technology companies that make small business successful. They have been driving the adoption of technology for decades. Let’s take a look at the technology they have implemented over the years as they now take on Cloud Computing.

1. EMBRACING THE CLOUD
Managed Service Providers (MSPs)-the trusted, outsourced technology
companies that make small business successful.

2. Managed Service Providers (MSPs)-the trusted, outsourced
technology companies that make small business successful. They
have been driving the adoption of technology for decades. Let’s
take a look at the technology they have implemented over the
years as they now take on Cloud Computing.

3. The History of MSPS
(OPPORTUNITIES DURING PAST TECH ERRS)

4. VisiCalc opens a world of opportunity for CFOs and
accountants.
(1984-86)
Financial and operations departments in small business are
the first to take advantage of PCs
(1988)
IBM PS/2 and 286/386 Revolution bring computers beyond
the C level to more employees.
WordPerfect and Lotus 123 enable word processing and label
printing.
IBM PC Launched
(1981)

5. Large Scale Ethernet Rollouts Begin
Hard disks enable PCs memory management and
databases.
File Servers created
(1990)
(1993)
NetWare, GroupWise, Windows for WorkGroups get their
start
(1994)
Lotus Organizer enables some corporate and Internet
email

6. Windows 95 Launched
(1995)
Many exciting PCs needed more RAM, and new PCs
featured the new Intel Pentium chips 8MB Upgrade for
Windows 95 cost $500.
(1996)
The Rise of the Multimedia
PC: CD-ROMs and Soundcards & Speakers added to
desktops
“PCS” Cell Phones Launched

7. Palm Pilots and personal digital
assistant [PDA]-arrive (1997)
(1995)
Windows NT starting to take market share from Novell
NetWare
EARLY 2000’S
Tape backup gets more sophisticated

8. Windows XP Launched (2002)
Fax machine begin to become
irrelevant.
First SaaS solution gets used by rogue
business units
(2004)

9. Window Vista Launched (2005)
Polycom’s in every conference room

10. iPhone launched (2006)
The birth of BYOD
(Bring Your Own Device)
(2008)
Virtualization projects gain popularity
(2009)
Laptops make gains on desktops
(BYOD grows)

11. Windows 7 Launched (2010-11)
Microsoft launches BPOS/Office 365
MPSs lose some email business

12. Video conferences launched
Microsoft ends the licensing SKU for Microsoft Small
Business Server
(2012)
MSPs begin to wonder just how “partner centric”
(2013)
Today, CFOs declare the end of physical hardware
spending, banks no longer loans for on-premise data
centers, and insurance companies demand cloud-based
disaster recovery plans.
MSPs are rising to the challenge and bringing the Cloud to
small business everywhere.

13. TODAY
OPPORTUNITY
90% of companies are
using Cloud
computing
technologies (so far
mainly SaaS
application)
60%plus of companies
have already made
secondary shifts
following original
transition to the
Cloud

14. CHALLENGES
IT CLOUD CHALLENGES
48% SaaS Integration
with legacy
systems
40% changes to IT
Policy
39% learning curve for
the cloud model

15. MSP-NEW BUSINESS MODELS
“Build” Model
Procure hardware
software for cloud
construction
“Provision” Model
Creating and
offering a hub for
providing vender-
based Cloud
services to end
customers.

16. MSP-NEW BUSINESS MODELS
“Integrate” Model
Integration/implem
entation services
for customer’s on-
premise or for
customized niche
vertical cloud
needs
“Manage/Monitor” Model
Ongoing
management and
support service
add, scale and
troubleshoot with a
recurring per
user/seat/device
model

17. Cloud Computing is a new era in the technology
landscape, and with each new era come new
opportunities to create and thrive.

18. http://en.wikipedia.org/wiki/internet_access
http://wcu.edu/ceap/houghton/edelcompeduc/ch1/copmuting_tools_timeline.html
Thank You
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