E-business has varied components; they include merchandise planning and analysis, inventory management, knowledge management and customer relationship management. Several new technologies have now emerged to support e-business. Some of them are portals, trading exchanges and indirect procurement among others. The main reasons for conducting E-business include improving service level, creating growth potential, enhancing customer access and reducing distribution costs.

1. Electronic Business

2. E – business - 1
• Merchandise planning & analysis
• Fulfillment
• Inventory management
• Knowledge management
• Returns
• Pricing & Promotions
• Customer Relationship Management
(CRM)

3. E – business - 2
• Order entry
• Warehousing
• Customer service
• Shipping
• Other logistics
• Functional accounting & reporting

4. Emerging Applications - 1
1) Portals
2) Trading exchanges
3) Indirect procurement
4) Web enabled Order management
5) Product life cycle management
6) Virtual fulfillment networks
7) Self- service applications
8) B2B Store Fronts

5. Emerging Applications - 2
7) Self- service applications
8) B2B Store Fronts
9) Hosted services
10) Collaborative planning
11) Web based service

6. E-business Architecture
Business
Goals
Networked
Applications
Development Access
tools Tools
information Databases
Foundation Technologies Security, Network

7. E-Biz Areas
KM In f o
M E-learan Sear
ch
S/DC
Customer Collaboration
Employers
Channels Customers
Company processes
B2
B
ERP C
B2
Workflow s
Web App

8. Architecture benefits
E-architecture Clear Business need defination
Leverages existing investment
Best fit technology solution
Time to market minised
E-solve Business Integrated approach
Interface
Get it right the first time
e-constract Building
Solutions Evolve Solution
Architecting
E-operate
outsourcing
operations E-Hance
enhancing
solution

9. The E-Business way
ess
Busin
strateg
Core
y

10. Evolution of E-business application
B ERP
Vision
6
5
Level of Impact on Current Business
4
A
ERP
Product
2
3
1 Self Business Community
Mktg service Collaboration Integration
Level of competitive advantage.

11. B2BTrillion dollar potential
1.50
Dollars Thrillions
1.25
1.00
o.75
0.50
0.25
0.00
2000 2001 2002 2003 2004
Year (Giga Information Group)
B2B: Trillion – Dollar potential
1.00
0.75
0.50
0.25
0.00
1 2 3 4 5
year

12. e-Manufacturing Challenges
Order status? New products
customised? How fast
Supplier Manufacturing plant
E-Business
Customer
Supplier Component Supplier
Distribution Customer
Manufacturing Center
Supplier Plant
Customer
Subcontracted Distribution
Supplier Manufacturing
Retailer Customer

13. Multitiered Architecture for e-
Business Sites
Internet E-Business
Site
LAN
Web and LAN Database
Authentication Servers
Server
Web and
Authentication
Server

14. Multitiered Architecture for e-
Business Sites
2006-2008 E-Business
E is
ends
best
Optimi
zed e-
Visibility
busines
ses
Scope
Peak of of
inflated Platan
Through of Engli-
Technology expectations disillusionment profitability
ghten-
trigger
ment
1990-97 98 99 2000 01 02 03 04 05 06 07 08 09 10
years

15. E – Business Success
Phase 1 Phase 2
Identifying the Select the
Business Technology
opportunity Infrastructure
E – business success
( Three phased
Approach)
Implement the
E – business
solution
Phase 3

16. Categories of B2B Marketplace
Vertical
Horizontal
Function-specific

17. Top 10 Business Reasons for E -
Business
• Improve service level
• Create growth potential
• Enhance customer access
• Improve speed to market
• Reduce cycle time
• New customers
• New products or services
• Improve brand recognition
• Reduce distribution costs

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