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HUMAN RESOURCE MANAGEMENT II




CHAPTER 1: STRATEGIC HUMAN
  RESOURCE MANAGEMENT
CHAPTER 1

          INTRODUCTION

Consequences of Liberalizations, Privatization and
and Globalization made the CEO’S of various
companies to include the HUMAN RESOURCE
aspects in the strategic management process

Strategic Human Resource Management gained its
significance in the post liberalization period

Human Resource Manager in most of the companies
is a member of strategic management team today
CHAPTER 1
       WHAT IS STRATEGY
Strategy is a unified course of action to achieve
the goal
 Strategy has been defined by Glueck as
“unified, comprehensive and integrated plan
designed to ensure that the basic objectives of
the enterprise are achieved
Strategy has been defined by Mintzberg as “a
pattern in a stream of decisions or actions”
CHAPTER 1


       WHAT IS STRATEGIC MANAGEMENT

Strategic management has been defined by John and
Richard as “the set of decisions and subsequent
actions used to formulate and implement strategies that
will optimize the fit between the organization and its
environment in an effort to achieve organizational
objectives”
Strategic management has been defined by Samuel
and Peter as “a continuous, iterative, cross-functional
process aimed at keeping an organization as a whole
appropriately matched to its environment”
                                               Contd.
CHAPTER 1


          WHAT IS STRATEGIC MANAGEMENT

  Analysis of the above definitions reveal that Strategic
  Management is :

1. Cross functional process to view the organization as a
   single system
2. Match the organization to its environment i.e.,
   matching the strengths with the opportunities, and
3. Set of decisions and actions to achieve the
   organizational objectives
CHAPTER 1
STRATEGIC MANAGEMENT PROCESS

The basic steps of the strategic management
process include:
     Vision, Mission and Objectives of the
     company
     External Environmental Analysis
     Internal Environmental Analysis
     Revise Organizational Direction, if
     necessary
                                contd.
CHAPTER 1

STRATEGIC MANAGEMENT PROCESS

  Formulation of alternative strategies
  Selecting the best strategy
  Strategy implementation
  Strategic Evaluation and Control
CHAPTER 1

               VISION

What the organization want to create ?
It has the potential power to focus the
collective energy of insiders and to give
outsiders a better idea of what an
organization really is
CHAPTER 1
               MISSION

 It relates to the company’s existence with
the needs of the society
It is defined as “ an enduring statement of
purpose that distinguishes one company
from other similar companies
 A mission statement is a declaration of an
organization’s reason for being
CHAPTER 1

          OBJECTIVES

Accomplishment of mission of an
organization requires the formulation of a
number of objectives

 Objectives are ends towards which
activity is aimed
CHAPTER 1

               GOALS

Goals are derived from objectives

Goal is precise and is expressed in clear
and specific terms
CHAPTER 1
STRATEGIC EVALUATION AND CONTROL
 Establishment or determination of standard
 performance
 Measurement of actual performance
 Compare the actual performance with the
standard performance
 Find out whether the actual performance is
equal to or more or less than the standard
performance
                                 Contd.
CHAPTER 1
 STRATEGIC EVALUATION AND CONTROL
 If the actual performance is either equal to or
more than the standard performance, continue
the strategy implementation process, as no
corrective action is necessary
If the actual performance is less than the
standards, find out areas to be corrected and
take corrective action
 Also change or modify the organizational
strategies, if they cannot be achieved due to
significant shift in the external environment
CHAPTER 1

    CORPORATE LEVEL STRATEGIES
The strategic alternatives applicable to the
entire company are known as corporate level
strategies
These strategies revolve “around the
question of whether to continue or change the
business enterprise is currently in or improve
the efficiency and effectiveness with which
the firm achieves its corporate objectives”
CHAPTER 1

KINDS OF CORPORATE LEVEL STRATEGIES

 Glueck and Jauch identified four kinds of
 corporate level/grand strategies:

 Stability Strategies
 Growth Strategies
 Retrenchment Strategies
 Combination Strategies
CHAPTER 1
   STRATEGIC BUSINESS UNIT (SBU)
Organizational activities are divided into
strategic subsystems which have a set of
products or services, competitors and a goal
distinct from those of other subsystems
 Strategies are formulated for each
subsystem consistent with corporate level
strategies
 SBUs are designed based on product
differentiation, market segments, distinctive
competencies etc.
CHAPTER 1
         GENERIC STRATEGIES
Generic strategies are formulated at the SBU
level based on product differentiation, market
segments and distinctive competency

Generic Strategies are:
  Low cost leadership
   Differentiation and
   Focus
CHAPTER 1
   FUNCTIONAL LEVEL STRATEGIES
Functional level strategies are formulated in
consistent the SBU level strategy
The important functional strategies include:
   Production
   Marketing
   HRM
   Materials Management
   R&D
CHAPTER 1
STRATEGIC HUMAN RESOURCE (SHR) ISSUES
The strategic team at the corporate level, SBU
level and the functional level should consider
following SHR issues while formulating and
implementing strategies:
         Employment
         Development
         Performance Appraisal
         Compensation
         Industrial Relations
         Work Systems
         Organizational Culture
CHAPTER 1
 ORGANISATIONAL AND HUMAN RESOURCE
                     STRATEGIES
Appropriate HR strategies at Corporate Level:
  Stability strategy: Motivation and Retention of
  skilled employees- job rotation, job enrichment
  and empowerment are appropriate HR practices
  Growth strategy (Internal Growth): Training the
  existing employees and promote them to the
  higher levels, employ the new candidates at the
  lower level and outsourcing some employees
                                    Contd.
CHAPTER 1
ORGANISATIONAL AND HUMAN RESOURCE
                  STRATEGIES
Concentration strategy: Training and Developing
employees and outsourcing specialized skills
Mergers and Acquisition Strategies:
     Improving the employee morale, managing
    and unifying the cultural diversity, counsel
    the employees regarding resistance to
    change, adoption to the new system and
    procedures help the employees in allaying
    the fears of loosing jobs.     Contd.
CHAPTER 1
       Work pressures through counselling and
     open communication
       Integrating the two wage structures and
     benefits, preparing an equitable and
     severance package and arrange
     outplacement assistance, establish career
     and succession plans, clarify leadership
     style and cultural issues etc.
  Horizontal integration: To train and develop the
existing employees to provide the skills
CHAPTER 1
necessary in the area of new business, employing
new candidates for the diversified business,
compensation and industrial relations schemes
slightly different from those of the existing
business

• Conglomerate Diversification: Perform HRM
function altogether from those of the existing
companies or train the existing employees to the
new business areas, skills etc. and transfer them
to the diversified business area.
                                      Contd.
CHAPTER 1
• Joint Ventures: Formulate the programme for
management of cultural diversity, train the existing
employees in the new technologies and systems of
the partner company.
• Retrenchment Strategies:
         •Turnaround strategy- through open
         communication, employee counselling,
         reduction in the labour cost
         • Liquidation and divestment strategy-
         retrenchment, outplacement assistance,
         cut in salaries, perks, redeploy in sister
         organizations etc.
CHAPTER 1
• SBU Level Strategies:
•Low cost leadership - HR strategies those fit here
are enhancing labour productivity, improving skills,
reducing movement time of the employee at work
place, low participation, explicit job criteria etc.
• Differentiation Strategy - Relevant HR strategies
are developing creative skills of the employees
through training, empowering the employees etc.
• Focus/Niche Strategy: Relevant HR strategies
are high employee participation, narrow career
paths etc.
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Strategic Human Resource Management

  • 1. HUMAN RESOURCE MANAGEMENT II CHAPTER 1: STRATEGIC HUMAN RESOURCE MANAGEMENT
  • 2. CHAPTER 1 INTRODUCTION Consequences of Liberalizations, Privatization and and Globalization made the CEO’S of various companies to include the HUMAN RESOURCE aspects in the strategic management process Strategic Human Resource Management gained its significance in the post liberalization period Human Resource Manager in most of the companies is a member of strategic management team today
  • 3. CHAPTER 1 WHAT IS STRATEGY Strategy is a unified course of action to achieve the goal Strategy has been defined by Glueck as “unified, comprehensive and integrated plan designed to ensure that the basic objectives of the enterprise are achieved Strategy has been defined by Mintzberg as “a pattern in a stream of decisions or actions”
  • 4. CHAPTER 1 WHAT IS STRATEGIC MANAGEMENT Strategic management has been defined by John and Richard as “the set of decisions and subsequent actions used to formulate and implement strategies that will optimize the fit between the organization and its environment in an effort to achieve organizational objectives” Strategic management has been defined by Samuel and Peter as “a continuous, iterative, cross-functional process aimed at keeping an organization as a whole appropriately matched to its environment” Contd.
  • 5. CHAPTER 1 WHAT IS STRATEGIC MANAGEMENT Analysis of the above definitions reveal that Strategic Management is : 1. Cross functional process to view the organization as a single system 2. Match the organization to its environment i.e., matching the strengths with the opportunities, and 3. Set of decisions and actions to achieve the organizational objectives
  • 6. CHAPTER 1 STRATEGIC MANAGEMENT PROCESS The basic steps of the strategic management process include: Vision, Mission and Objectives of the company External Environmental Analysis Internal Environmental Analysis Revise Organizational Direction, if necessary contd.
  • 7. CHAPTER 1 STRATEGIC MANAGEMENT PROCESS Formulation of alternative strategies Selecting the best strategy Strategy implementation Strategic Evaluation and Control
  • 8. CHAPTER 1 VISION What the organization want to create ? It has the potential power to focus the collective energy of insiders and to give outsiders a better idea of what an organization really is
  • 9. CHAPTER 1 MISSION It relates to the company’s existence with the needs of the society It is defined as “ an enduring statement of purpose that distinguishes one company from other similar companies A mission statement is a declaration of an organization’s reason for being
  • 10. CHAPTER 1 OBJECTIVES Accomplishment of mission of an organization requires the formulation of a number of objectives Objectives are ends towards which activity is aimed
  • 11. CHAPTER 1 GOALS Goals are derived from objectives Goal is precise and is expressed in clear and specific terms
  • 12. CHAPTER 1 STRATEGIC EVALUATION AND CONTROL Establishment or determination of standard performance Measurement of actual performance Compare the actual performance with the standard performance Find out whether the actual performance is equal to or more or less than the standard performance Contd.
  • 13. CHAPTER 1 STRATEGIC EVALUATION AND CONTROL If the actual performance is either equal to or more than the standard performance, continue the strategy implementation process, as no corrective action is necessary If the actual performance is less than the standards, find out areas to be corrected and take corrective action Also change or modify the organizational strategies, if they cannot be achieved due to significant shift in the external environment
  • 14. CHAPTER 1 CORPORATE LEVEL STRATEGIES The strategic alternatives applicable to the entire company are known as corporate level strategies These strategies revolve “around the question of whether to continue or change the business enterprise is currently in or improve the efficiency and effectiveness with which the firm achieves its corporate objectives”
  • 15. CHAPTER 1 KINDS OF CORPORATE LEVEL STRATEGIES Glueck and Jauch identified four kinds of corporate level/grand strategies: Stability Strategies Growth Strategies Retrenchment Strategies Combination Strategies
  • 16. CHAPTER 1 STRATEGIC BUSINESS UNIT (SBU) Organizational activities are divided into strategic subsystems which have a set of products or services, competitors and a goal distinct from those of other subsystems Strategies are formulated for each subsystem consistent with corporate level strategies SBUs are designed based on product differentiation, market segments, distinctive competencies etc.
  • 17. CHAPTER 1 GENERIC STRATEGIES Generic strategies are formulated at the SBU level based on product differentiation, market segments and distinctive competency Generic Strategies are: Low cost leadership Differentiation and Focus
  • 18. CHAPTER 1 FUNCTIONAL LEVEL STRATEGIES Functional level strategies are formulated in consistent the SBU level strategy The important functional strategies include: Production Marketing HRM Materials Management R&D
  • 19. CHAPTER 1 STRATEGIC HUMAN RESOURCE (SHR) ISSUES The strategic team at the corporate level, SBU level and the functional level should consider following SHR issues while formulating and implementing strategies: Employment Development Performance Appraisal Compensation Industrial Relations Work Systems Organizational Culture
  • 20. CHAPTER 1 ORGANISATIONAL AND HUMAN RESOURCE STRATEGIES Appropriate HR strategies at Corporate Level: Stability strategy: Motivation and Retention of skilled employees- job rotation, job enrichment and empowerment are appropriate HR practices Growth strategy (Internal Growth): Training the existing employees and promote them to the higher levels, employ the new candidates at the lower level and outsourcing some employees Contd.
  • 21. CHAPTER 1 ORGANISATIONAL AND HUMAN RESOURCE STRATEGIES Concentration strategy: Training and Developing employees and outsourcing specialized skills Mergers and Acquisition Strategies: Improving the employee morale, managing and unifying the cultural diversity, counsel the employees regarding resistance to change, adoption to the new system and procedures help the employees in allaying the fears of loosing jobs. Contd.
  • 22. CHAPTER 1 Work pressures through counselling and open communication Integrating the two wage structures and benefits, preparing an equitable and severance package and arrange outplacement assistance, establish career and succession plans, clarify leadership style and cultural issues etc. Horizontal integration: To train and develop the existing employees to provide the skills
  • 23. CHAPTER 1 necessary in the area of new business, employing new candidates for the diversified business, compensation and industrial relations schemes slightly different from those of the existing business • Conglomerate Diversification: Perform HRM function altogether from those of the existing companies or train the existing employees to the new business areas, skills etc. and transfer them to the diversified business area. Contd.
  • 24. CHAPTER 1 • Joint Ventures: Formulate the programme for management of cultural diversity, train the existing employees in the new technologies and systems of the partner company. • Retrenchment Strategies: •Turnaround strategy- through open communication, employee counselling, reduction in the labour cost • Liquidation and divestment strategy- retrenchment, outplacement assistance, cut in salaries, perks, redeploy in sister organizations etc.
  • 25. CHAPTER 1 • SBU Level Strategies: •Low cost leadership - HR strategies those fit here are enhancing labour productivity, improving skills, reducing movement time of the employee at work place, low participation, explicit job criteria etc. • Differentiation Strategy - Relevant HR strategies are developing creative skills of the employees through training, empowering the employees etc. • Focus/Niche Strategy: Relevant HR strategies are high employee participation, narrow career paths etc.
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