Williams Current Resume

1. WILLIAM HUERTA
907 HERALD STREET
REDLANDS, CA. 92374
909.528.8972
huerta.w@gmail.com
OBJECTIVE | Seeking a Customer Service position in the Redlands, San
Bernardino Area that will utilize my organizational and interpersonal skills.
SKILLS &
ABILITIES
Customer service, Microsoft Office, Organization, Phone etiquette
EXPERIENCE Transworld Systems
June 2005 - October 2009
Administrative Assistant to Regional Sales Director: Correlating company
protocols to the sales team, tracking sales staff metrics, and arbitrated
customer issues on behalf of the Regional Sales Director.
Ecology Auto Recycling & Star Auto Parts
September 1999 - June 2005
Parts on request specialist: Received and processed phone orders from phone
order to proper filing of such orders. Parts interchange Specialist: worked at
counter making sure our customers purchased the correct parts for their
particular needs and when necessary delivered orders to local business
owners as a parts runner.
EDUCATION California State University
Major: Communications, Computer Science
Redlands High School
Colton Redlands Yucaipa R.O.P.
COMMUNICATION Arbitrated customer issues on behalf of the Regional Sales Manager
Intermediary between Regional Sales Manager and sales team
Heavy phone and counter sales for a high-volume retail outlet
ORGANAZATION
Installed and maintained wireless network and print station for a sales office
increasing efficiency and productivity. Implemented protocols for record
retention and set up a permanent filing system

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REFERENCES Pastor Rich Jarvis
Oasis Church, Redlands
CA 909.936.1391
Michael
Wood
909.894.6474
Jason Pugh
Oasis Church
909.359.8804