What I Learned From Burning Down My House
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This presentation is about what I learned from when my house burned down. The presentation is elling the story of a sense of urgency, but targeted at (agile) software development
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What I Learned From Burning Down My House
- 1. What I learned from burning my house… A Sense of Urgency Robin Dymond Innovel Yves Hanoulle PairCoaching.net
- 2. About() Yves Hanoulle Robin Dymond, CST Change Consultant Training, Coaching & Consultancy Services on agile & Team practices in EMEA. Trainer, Management Consultant and Coach Training, Coaching organizations on Scrum, Agile and Lean. Certified Scrum Trainer 2
- 3. You.About(1 minute) Who are you? What makes you different? What would be the successful outcome of this talk for you? 3
- 5. Complacency
- 6. False sense of Urgency
- 7. True sense of Urgency
- 8. Bring the outside in
- 9. Behave with Urgency every day
- 10. Find the opportunities in a crises
- 12. Keep the urgency up4
- 13. Model, you apply it, our experience 5
- 14. Referee Cards 6
- 15. Why are we are here? Kotter: 70% of change efforts fail. Womack: few companies adopting Lean become Lean organizations Organizations are struggling with transitioning to Agile The problem of change is a universal issue It’s about creating Learning organisations 7
- 16. Intro I: 1991/08/01 19:36 8
- 17. Intro II 9
- 18. Intro III 10
- 19. Notes 1 What were the ramifications of this devastating fire? For you, for the family? What did you lose? What did it cost? How does this accident relate to you? Were you complacent? Was it just an accident? How did it change you? 11
- 20. Complacency 12
- 21. Complacency 13
- 22. Complacency Wiktionary: A feeling of contentment or self-satisfaction , especially when coupled with unawareness of danger or trouble Merriam-Webster: a feeling of being satisfied with how things are and not wanting to try to make them better : a complacent feeling or condition 14
- 23. Complacency 15
- 24. What is Complacency in Software development? 16
- 26. Manual testing
- 28. Solo programming
- 29. Not fixing failing build
- 30. Complicated proces with # steps without value
- 31. “That’s the way we work here”
- 32. Not changing the organisation
- 34. False Urgency 18
- 35. What is False Urgency in Software development? 19
- 37. Heavy process with many approvals
- 38. Detail estimates for detailed requirements
- 41. Over assigning work to ensure everyone is 100% active
- 42. Check the hours instead of the results
- 43. Micro management
- 46. True urgency 21
- 47. True Urgency 22
- 48. Quadrant of Effective People TrueUrgency False Urgency 23
- 49. Bring the outside in 24
- 50. What is Bring the outside in in Software development? 25
- 52. Learn ideas from other industries (lean)
- 53. Walk a mile in your customers shoes
- 54. Use your own software (Eat your own dogfood)
- 55. Information Radiators all around the company
- 56. Hire consultants
- 57. Become a student
- 58. Read books
- 59. Go to a conference
- 60. Rotate people between teams26
- 61. Behave with urgency every day 27
- 62. What is Behave with urgency every day in Software development? 28
- 64. Daily Stand up
- 65. Limiting Work In Progress
- 67. Sun does not set on a defect
- 69. Stop the line
- 70. What’s the bottleneck today?
- 71. Measure time to market29
- 72. Crisis Coach 30
- 73. Find opportunities in a crises 31
- 74. Open Vulcano Conference 32
- 75. What is Find opportunities in a crises in Software development? 33
- 76. Find opportunities in a crises Challenger Explosion Reorg NASA Netscape problems Mozilla Music Piracy iPod + iTunes Late overbudget Projects agile Bug First Unit test then fix Building software is hard automate build Retrospectives 1 common enemy Unites people Limited budget higher focus on value 34
- 77. Orlando 35
- 78. NONO’s 36
- 79. Ignore/co-opt 37
- 80. Fire NONO’s 38
- 81. Keep NONO’s Distracted and Busy 39
- 82. Deal with NONO’s What is Keep them busy in Software development? 40
- 83. Keep the NONO’s busy we don’t think this works in agile 41
- 84. Identify the nono 42
- 85. Deal with NONO’s How can we identify the nono in Software development? 43
- 86. Deal with NONO’s: Identify the nono Explain what is a NONO Make their behavior transparent to everyone Use social accountability and peer pressure to align Team: Self-organisation Pair-Programming Co-located teams Organisation: Education Raising Impediments Information Radiators 44
- 87. Prime Directive Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand. At the end of a project everyone knows so much more. Naturally we will discover decisions and actions we wish we could do over. This is wisdom to be celebrated, not judgment used to embarrass. 45
- 88. Keep urgency up 46
- 89. How can we Keep the Urgency up in Software development? 47
- 90. Keep Urgency Up What is the Bottleneck today? Feedback Retrospectives Stop The Line Customer collaboration Continuous Improvement Eliminating non value work Daily Standup Burndown charts Demos Continuous Deployment 48
- 91. Rate of change in business is increasing 49
- 92. Leading Change A sense of urgency The guiding team Visions and strategies Communication Empowerment Short-term wins Never letting up Making Change stick 50
- 94. Free Lifetime support Innovel LLC PairCoaching.net Yves Hanoulle Blog, Twitter, Slides, Books, Pictures http://www.hanoulle.be Mail : Mailing at Paircoaching dot net Mobile: +32 476 43 38 32 Skype: YvesHanoulle More? Google me Free life time: My life not yours ;-) Robin Dymond rdymond@innovel.net www.innovel.net www.scrumtraining.com Americas: (804) 239-4329 Europe: +32 489 674 366 52
- 95. Благодарю! & Дякую! 53
Editor's Notes
- 1 Augustus 1991 20 hour: My sister Karien calls her boyfriend from her holiday.
- I’m answering the phonecall. I’m asking her if my father is around, if she can ask him to come to the phone and she can get a pencil and some paper. My sister wants to know what happens and freks out when I insist she passes my father.
- I tell my father his house burned down. I have to repeat it three times.
- ZelfgenoegzaamheidA feeling of contentment or self-satisfaction , especially when coupled with unawareness of danger or troubleComplancecy embraces the staus quoMy parents were not happy with their houseThey had a very expensive loanRelation was on cruise control
- Zelfgenoegzaamheidcomplaisancesatisfactioncontentement de soi
- ZelfgenoegzaamheidA feeling of contentment or self-satisfaction , especially when coupled with unawareness of danger or troubleComplancecy embraces the staus quoMy parents were not happy with their houseThey had a very expensive loanRelation was on cruise control
- This is filled with energyFalse Urgency is built on a platform of anxiety and angerMore activity then productivityPassive aggresion
- Too busy driving to take gas??PO /SM Too busy to attend demo’s Sprint reviews?
- Aim for the heart not for the senseGreat leaders win over the hearts and minds of others
- I read 20 to 30 pages a day, not just on software developmentI spend 20% of my income on training and courses.Listen to your customer interfacing employeesShow them don’t tell themGive as much disquiting information to as many peopleMake it clear the blame game will not be toleratedSend people out Bring people in
- Too busy driving to take gas??PO /SM Too busy to attend demo’s Sprint reviews?
- Teh medium is the messageStart meetings on timeAct VS WaitRespond fast, move nowClear the desks (agenda)Be visible urgent
- MESware: 2006 7 am: I got a message on my answering machine from my boss at MESware. The building was caught in a fire from the factory below us. I’m asked not to come to work.I’m calling him. He clearly is down. I’m telling him I’m comming anyway,we’ll figure out a way to work from someone’s home.I warn my wife, don’t count on me to help with our two small kids.I start to dis-assemble my home office.By 10 AM me and 4 college’s are working in one of thems home.We do warn our russian collegaue’s.
- My parents have a better home and are still togetherI learned to ask for helpFire at MESware 2006/02/27 first time there was a teamMan on the moon (Before the russians were winning the race for SpaceBush used 9/ 11Stop the line
- A NONO is more then a skeptical
- A NONO is more then a skeptical
- A NONO is more then a skeptical
- I like the respect for people
- We are one team we either trust eacher or not
- This comes from the first book on retrospectives from Norman Kerth. This was not about agile retrospectives but more about Post-Mortems. Still Norman has great idea’s and is one of the must read books for anyone that wanst to facilitate Retrospectives.The other one is Agile retrospectives on which most idea’s from this talk come from.
- Children at breakfast
- A sense of urgency will only become more essential
- SPACIBA diagoyou