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By Zanab Khan, Kishan Patel, Brian Luong
Infinity Café
Located by Rutgers University Newark and NJIT
Campus
Business Description
 My present undertaking is to open a new coffee house inside the city zone.
 The Coffee Café is looking for a startup financing adding up to twenty
thousand dollars to buy furniture, installations and types of gear.
 The bistro is a new organization with Zanab, Brian, and Kishan as the
proprietors.
 We will each be claiming roughly 33.3 percent of the business to create an
equal and opportunity ownership
 I will initiate this project by making a precise project scope; in the meantime
devote my time dealing with group flow and do the task from the beginning
up to the end, guaranteeing that the task addresses the issues of the clients.
 The bistro will serve breakfast, lunch and night espresso. We will spend
significant time in offering freshly ground coffee.
 The meals we will be conveying are hand crafted, sans preparation formula.
Mission
 Our mission is solely customer satisfaction in comfortable environment.
 This coffee shop should be a place of enjoyment and relaxation.
 The objectives of the firm is to serve good quality freshly brewed coffee,
freshly baked goods, to our customers and our employees will always have
smile on their faces when doing so.
 Advertising the shop through social media: Instagram, Twitter, Snapchat,
Facebook
 Strength of shop: making a coffee shop around Rutgers Newark, NJIT is by
marketing college students, professionals who are in the area to come buy
freshly brewed coffee, and freshly baked goods.
 Weakness: If the expense of the shop is high then will not generate revenues.
The budget should be limited for shop.
Project Charter
 We are constructing a coffee shop based in Newark near both the Rutgers and NJIT campuses.
 In our business, we will have bookshelves filled with the best books of our time, tables, chairs, and
not to mention freshly baked goods and our famous brewed coffee.
 Our mission is solely customer satisfaction in a comfortable environment.
 This coffee shop should be a place of enjoyment and relaxation.
 We are going through with this project and it will help our customers find a great place to sit down
and enjoy a warm cup of coffee.
 It will be a place where they can find absolute solace and solitude in whatever they’re doing
Project Charter (Continue)
 The objective of the firm is to serve good quality coffee and baked goods to our
customers and our employees will always have a smile on their faces when doing so
 We will advertise our business through social media, including Instagram, Twitter,
Snapchat, and Facebook.
 As a newly opened coffee shop, we need to make a name for ourselves in a way where
we can satisfy both the customers and our stakeholders.
 The project must be completed by the deadline under the set budget.
 While the business is being constructed, the products that will be served to the
customers must be developed and brought up to the stakeholders for approval.
 Once the business has been built, we will be open for business and the quality of both
our services and products will continue to change and upgrade based off the
constructive criticism of our customers.
 High level requirement was that project should be successful by our profit.
 We have the risk of whether the customers will like our coffee products or not.
 If we build this project and it fails, we spent all that money with no chance of making
any profit from our investment.
 If we don’t go through with building our coffee shop we do save the money but also if
our business perseveres, we’ve lost all that potential income and chance of profit.
Continue
 We want this project to be completed in approximately eight months from the
start of construction. This includes the exterior, interior, and the product
design.
 We want to use $300,000 for the whole project to be completed, but if more
is needed $50,000 will be used to cover whatever expense that exceeds the
outlined budget.
Stakeholder Registry
Name Description
Title Location Expectations/Requirements
Employees Infinity Café prioritizes employees in its corporate social
responsibility efforts. As stakeholders, employees typically
demand for better working conditions, job security and higher
wages
Baristas,
Partners
Onsite
Customers Infinity Café considers customers as among its top
stakeholders. The interests of this stakeholder group are high
quality service and products, such as coffee and related
beverages. The company includes customers as major
stakeholders by extending the culture to customers at its cafés.
For example, warm and friendly relations are emphasized within
the company and in how baristas interact with customers. Thus,
Infinity Café corporate social responsibility efforts fulfill the
interests of this stakeholder group.
Clients Onsite
Suppliers Infinity Café suppliers are composed of wholesale supply firms
and coffee farmers.The main interest of this stakeholder group
is compensation and a growing demand from coffee shop .
Farmers aim to increase coffee yield to generate more
revenues. Café 323 addresses the interests of these
stakeholders through a number of corporate social responsibility
programs. For
example, the firm’s supplier diversity program ensures that
more suppliers from around the world are included in the supply
chain. Thus Infinity Café ’ corporate social responsibility efforts
comprehensively address the interests of this stakeholder group.
Supply firms,
Coffee
farmers
Offsite
Environment Infinity Café has corporate social responsibility programs for
environmentally
sound business. The company’s CAFE program has led to higher
Land Offsite
Requirement of Traceability Mat
ID Deliberable Associated Requirement Requirement OrginResponsible
Person
1 Project
Requirements/Delib
erables
1.1 Project Charter In order to facilitate
project kick-off, the high-
level project structure
will be clearly defined,
Including requirements,
scope, exclusions, risk
constraints, budget, etc.
Shared Project Director
1.2 Project
Requirements
1.2.1 Requirements
management plan
All project requirements
will be clearly captured
and traceable to how
those requirements will
be satisfied through the
project lifecycle
Shared Project Manager
1.3 Budget
1.3.1 cost performance
baseline
A baseline will exist to
monitor and control
project expenditure
through the project
lifecycle.
Consulting Firm Project Budget &
Finance Officer
Project Scope Statement
 To open an espresso bistro that will work inside the city zone of Newark around the Rutgers
Newark and NJIT grounds.
 The principle center of the business will be to give top notch espresso, breakfast, and lunch
at moderate costs.
 It will work in a 1800 square foot business building which will be a mobile separation from an
open air shopping center found close-by
 The beginning cost asset is twenty thousand dollars of which thirty percent of the sum is
accessible.
 A nearby bank has consented to give the remaining sum at fifteen percent financing cost.
 The space is parceled, however it is not outfitted.
 The month to month rent is twenty five hundred dollars while different costs, for example,
power, water, utilities will cost two thousand dollars for every month.
 With the assets that are accessible, it will change the space into an agreeable espresso bistro
where each individual would need to hang out.
Project Deliverables
 Create a coffee cafe, which provides a friendly and comfortable atmosphere.
 The nourishment and the administration ought to be of high caliber to guarantee
clients return for additional services.
 The menu ought to incorporate breakfast, lunch, and espresso which will be both
high contrasts with various assortments. Added to the menu are new custom made
juices, teas and soft drinks. Nourishment will incorporate sandwiches, salad, soup
and French lunch specialties. On Saturday there will be a special brunch menu
with incredible prices.
 Promote the café in the month to month advertisements neighborhood productions
and also disseminate fliers to business, churches and the surrounding area.
 Offer discount coupons to promote the business
 Give quick and moderate web requesting administrations.
Acceptable Criteria
 What are the minimum success criteria as defined by the key stakeholders?
 The minimum criteria are as follows:
 All utilities, for example, electrical, plumbing and the remote system are in
appropriate working request

 The store has an agreeable vibe to it that invites clients while being
proficient for the staff.
 To have all hardware set up and working before opening day.
 To have the espresso, tea and food items requested and prepared to be put to
use.
Project Exclusion
 To not be included:
 Business Plan
 Startup Location and Operating Budget
 Interviewing and Training of the Staff
Assumptions
 New hardware is functional
 Utilities and Plumbing are installed and fully functional
 Purchase of certain goods and equipment
 Staff is trained and assigned work hours

Constraints
 Insufficient Funds
 Location not being selected on time
 The market
 The customer
 help in the creation of an in depth Gantt chart
Work Breakdown Structure
 Funding
 Equity
 Borrowing
 Other Sources
 Planning
 Process Planning
 Organizational Structure Planning
 Design Planning
 Design
 Process design
 Menu design
 Structure design
 Advertisement
 Commercial
Risk Registry
Lesson Learned
 This MIS 363 Course Project was both an enjoyable and a learning experience
for us.
 We started off rough not knowing what business to create for the project,
but after a while we got the hang out of it and persevered.
 In no time, we started coming up with great ideas to make our coffee shop
more enjoyable to consumers and extremely profitable.
 The one thing we would like to change is the amount of time that we were
given for both phase 1 and phase 2.
 For phase 1, we had about a week to complete it. Phase 2 was just uploaded
onto Moodle for us about a week ago, so basically a week prior to the due
date of the course project.
Recommendation
 Don’t wait until the last minute to do some of the required material –
everything got too scrambled as we tried to rush the completion of the
project.
 Understand the material before attempting to start it – Always ask the
professor any questions about the assignment to avoid any future confusion.
 Meet with group members every week prior to the due date – We should’ve
met with each other regularly so that we could update each other with what
work we have completed

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Creating a Coffee Shop

  • 1. By Zanab Khan, Kishan Patel, Brian Luong Infinity Café Located by Rutgers University Newark and NJIT Campus
  • 2. Business Description  My present undertaking is to open a new coffee house inside the city zone.  The Coffee Café is looking for a startup financing adding up to twenty thousand dollars to buy furniture, installations and types of gear.  The bistro is a new organization with Zanab, Brian, and Kishan as the proprietors.  We will each be claiming roughly 33.3 percent of the business to create an equal and opportunity ownership  I will initiate this project by making a precise project scope; in the meantime devote my time dealing with group flow and do the task from the beginning up to the end, guaranteeing that the task addresses the issues of the clients.  The bistro will serve breakfast, lunch and night espresso. We will spend significant time in offering freshly ground coffee.  The meals we will be conveying are hand crafted, sans preparation formula.
  • 3. Mission  Our mission is solely customer satisfaction in comfortable environment.  This coffee shop should be a place of enjoyment and relaxation.  The objectives of the firm is to serve good quality freshly brewed coffee, freshly baked goods, to our customers and our employees will always have smile on their faces when doing so.  Advertising the shop through social media: Instagram, Twitter, Snapchat, Facebook  Strength of shop: making a coffee shop around Rutgers Newark, NJIT is by marketing college students, professionals who are in the area to come buy freshly brewed coffee, and freshly baked goods.  Weakness: If the expense of the shop is high then will not generate revenues. The budget should be limited for shop.
  • 4. Project Charter  We are constructing a coffee shop based in Newark near both the Rutgers and NJIT campuses.  In our business, we will have bookshelves filled with the best books of our time, tables, chairs, and not to mention freshly baked goods and our famous brewed coffee.  Our mission is solely customer satisfaction in a comfortable environment.  This coffee shop should be a place of enjoyment and relaxation.  We are going through with this project and it will help our customers find a great place to sit down and enjoy a warm cup of coffee.  It will be a place where they can find absolute solace and solitude in whatever they’re doing
  • 5. Project Charter (Continue)  The objective of the firm is to serve good quality coffee and baked goods to our customers and our employees will always have a smile on their faces when doing so  We will advertise our business through social media, including Instagram, Twitter, Snapchat, and Facebook.  As a newly opened coffee shop, we need to make a name for ourselves in a way where we can satisfy both the customers and our stakeholders.  The project must be completed by the deadline under the set budget.  While the business is being constructed, the products that will be served to the customers must be developed and brought up to the stakeholders for approval.  Once the business has been built, we will be open for business and the quality of both our services and products will continue to change and upgrade based off the constructive criticism of our customers.  High level requirement was that project should be successful by our profit.  We have the risk of whether the customers will like our coffee products or not.  If we build this project and it fails, we spent all that money with no chance of making any profit from our investment.  If we don’t go through with building our coffee shop we do save the money but also if our business perseveres, we’ve lost all that potential income and chance of profit.
  • 6. Continue  We want this project to be completed in approximately eight months from the start of construction. This includes the exterior, interior, and the product design.  We want to use $300,000 for the whole project to be completed, but if more is needed $50,000 will be used to cover whatever expense that exceeds the outlined budget.
  • 7. Stakeholder Registry Name Description Title Location Expectations/Requirements Employees Infinity Café prioritizes employees in its corporate social responsibility efforts. As stakeholders, employees typically demand for better working conditions, job security and higher wages Baristas, Partners Onsite Customers Infinity Café considers customers as among its top stakeholders. The interests of this stakeholder group are high quality service and products, such as coffee and related beverages. The company includes customers as major stakeholders by extending the culture to customers at its cafés. For example, warm and friendly relations are emphasized within the company and in how baristas interact with customers. Thus, Infinity Café corporate social responsibility efforts fulfill the interests of this stakeholder group. Clients Onsite Suppliers Infinity Café suppliers are composed of wholesale supply firms and coffee farmers.The main interest of this stakeholder group is compensation and a growing demand from coffee shop . Farmers aim to increase coffee yield to generate more revenues. Café 323 addresses the interests of these stakeholders through a number of corporate social responsibility programs. For example, the firm’s supplier diversity program ensures that more suppliers from around the world are included in the supply chain. Thus Infinity Café ’ corporate social responsibility efforts comprehensively address the interests of this stakeholder group. Supply firms, Coffee farmers Offsite Environment Infinity Café has corporate social responsibility programs for environmentally sound business. The company’s CAFE program has led to higher Land Offsite
  • 8. Requirement of Traceability Mat ID Deliberable Associated Requirement Requirement OrginResponsible Person 1 Project Requirements/Delib erables 1.1 Project Charter In order to facilitate project kick-off, the high- level project structure will be clearly defined, Including requirements, scope, exclusions, risk constraints, budget, etc. Shared Project Director 1.2 Project Requirements 1.2.1 Requirements management plan All project requirements will be clearly captured and traceable to how those requirements will be satisfied through the project lifecycle Shared Project Manager 1.3 Budget 1.3.1 cost performance baseline A baseline will exist to monitor and control project expenditure through the project lifecycle. Consulting Firm Project Budget & Finance Officer
  • 9. Project Scope Statement  To open an espresso bistro that will work inside the city zone of Newark around the Rutgers Newark and NJIT grounds.  The principle center of the business will be to give top notch espresso, breakfast, and lunch at moderate costs.  It will work in a 1800 square foot business building which will be a mobile separation from an open air shopping center found close-by  The beginning cost asset is twenty thousand dollars of which thirty percent of the sum is accessible.  A nearby bank has consented to give the remaining sum at fifteen percent financing cost.  The space is parceled, however it is not outfitted.  The month to month rent is twenty five hundred dollars while different costs, for example, power, water, utilities will cost two thousand dollars for every month.  With the assets that are accessible, it will change the space into an agreeable espresso bistro where each individual would need to hang out.
  • 10. Project Deliverables  Create a coffee cafe, which provides a friendly and comfortable atmosphere.  The nourishment and the administration ought to be of high caliber to guarantee clients return for additional services.  The menu ought to incorporate breakfast, lunch, and espresso which will be both high contrasts with various assortments. Added to the menu are new custom made juices, teas and soft drinks. Nourishment will incorporate sandwiches, salad, soup and French lunch specialties. On Saturday there will be a special brunch menu with incredible prices.  Promote the café in the month to month advertisements neighborhood productions and also disseminate fliers to business, churches and the surrounding area.  Offer discount coupons to promote the business  Give quick and moderate web requesting administrations.
  • 11. Acceptable Criteria  What are the minimum success criteria as defined by the key stakeholders?  The minimum criteria are as follows:  All utilities, for example, electrical, plumbing and the remote system are in appropriate working request   The store has an agreeable vibe to it that invites clients while being proficient for the staff.  To have all hardware set up and working before opening day.  To have the espresso, tea and food items requested and prepared to be put to use.
  • 12. Project Exclusion  To not be included:  Business Plan  Startup Location and Operating Budget  Interviewing and Training of the Staff
  • 13. Assumptions  New hardware is functional  Utilities and Plumbing are installed and fully functional  Purchase of certain goods and equipment  Staff is trained and assigned work hours 
  • 14. Constraints  Insufficient Funds  Location not being selected on time  The market  The customer  help in the creation of an in depth Gantt chart
  • 15. Work Breakdown Structure  Funding  Equity  Borrowing  Other Sources  Planning  Process Planning  Organizational Structure Planning  Design Planning  Design  Process design  Menu design  Structure design  Advertisement  Commercial
  • 17. Lesson Learned  This MIS 363 Course Project was both an enjoyable and a learning experience for us.  We started off rough not knowing what business to create for the project, but after a while we got the hang out of it and persevered.  In no time, we started coming up with great ideas to make our coffee shop more enjoyable to consumers and extremely profitable.  The one thing we would like to change is the amount of time that we were given for both phase 1 and phase 2.  For phase 1, we had about a week to complete it. Phase 2 was just uploaded onto Moodle for us about a week ago, so basically a week prior to the due date of the course project.
  • 18. Recommendation  Don’t wait until the last minute to do some of the required material – everything got too scrambled as we tried to rush the completion of the project.  Understand the material before attempting to start it – Always ask the professor any questions about the assignment to avoid any future confusion.  Meet with group members every week prior to the due date – We should’ve met with each other regularly so that we could update each other with what work we have completed