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SLACK APPS:
BEST PRACTICES & USE CASES!
#TFSPECIAL
TheFamily


code: lamifasisi
WIFIWIFI
DISAGREE ON TWITTER!
#TFSPECIAL
#TFSPECIAL
AMY WALLACE
SLACK APP DIRECTORY
@SLACKHQ
What can you do with the Slack Platform?
Slack API Features
Notifications
Envoy App
alex@gmail.com
Webhooks
Tips and Tricks
● Format your response
● Digest, don’t spam
● Consider the use of Emoji
Slash Command
Tips and Tricks
● Consider delayed responses
● Thoughtful slash command naming
● Bind accounts
Bot Users
Bot User - Botkit
Tips and Tricks
● Support “feedback” and “help”
● Do not DM everyone or spam
● Thoughtful onboarding
Slack App Directory
Or Slash Command: /apps
To date,
4K integrations have been
installed 2.2M times
Engineering Workflow Powered by Slack
+
+
+
Customer Lifecycle Powered by Slack
Interested CRM Nurture Customer Service
How do I get started?
api.slack.comslack.com/apps
The Review Process
Tips and Tricks
● Thoughtful description
● Support and install pages
● Minimal scopes
● ToS and Privacy Policy
Within your app
● Support “feedback” and “help”
● Do not DM everyone or spam
● Thoughtful onboarding
● Using Slack’s featu...
Message builder
Message builder
https://api.slack.com/docs/formatting/builder
Remember…
● To test before submission
● To think about your users
● To work in Slack
App submissions
https://api.slack.com/slack-apps
The Slack Fund
$80,000,000
slackfund@slack.com
Questions?
Thank you.
The email bot for Slack
mailclark.ai
M ailClark
SlackParismeetupatTheFamily
M ission
Bridging the gap between
team messaging
& email.
M ailClark
M ission
Bridging the gap between
team messaging
& email.
M ailClark
externalcommunications
internalcommunications
M ailClark
• Email groups
M ailClark
• Email groupsM ailClark
• Team inboxes
• Send emails
whenever needed
M ailClark
MailClark BOT
@MailClarkAI
Savethedate:SlackmeetupinLyon,May10th
M erci
Antoine Lefeuvre CXO
@jiraisurfer
Anthony Bleton-M...
March 10, 2016
Slack Meetup
!
Made with ! by
Voice, WebRTC & SMS Developer API
Fully Managed WorldWide WebRTC & Telecom Infrastructure
DIDs (local phone...
Most startups fear phone calls "
# Old school telephony systems are expensive, closed and hardware based
SaaS phone system...
DEMO TIME
!
!
!
A LITTLE HACK FOR % Slack Teams
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
&!
ASK FOR YOUR LIMITED EDITION OTTSPOTT T-SHIRT
@ottspott_co
' ottspott@apidaze.io
& +33(0)1 75 87 10 10 (powered by )
in 30 seconds
PICK A LOCAL NUMBER ANYWHERE
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
SET YOUR CALL PREFERENCES
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
in the browser
MAKE & RECEIVE CALLS
/commands: CALL Mobile or Landlines &
launch CONFERENCE CALLS on the fly
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!!
!
!
!
!
!...
GET VOICE MAIL TRANSCRIPTIONS
CALL METRICS
Smooz.io
One-click Slack-to-Slack channel
Simple setup
• One-click install
You receive a link to your personal page, to share with other
teams
• Your contacts insta...
Open a channel
Usage
• 350 teams have tested Smooz
• 230 have added a contact and started
conversations
• 30% weekly retention after 2 mo...
Demo
SEE YOU SOON!


LOVE.
THEFAMILY.CO

___
___
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
Slack Apps: Best practices & Use Cases!
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Slack Apps: Best practices & Use Cases!

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Are you getting the best out of Slack?

Right now, there are over 280 Slack integrations, from Payment & Accounting to Health & Medical and we're only beginning to discover the endless possibilities.

If you're looking to develop your own integrations for your team, come get inspired by these cool use cases and meet the Slack team.

For this special event, we'll welcome the Slack Apps Directory to learn more about the Slack Platform and get some tips from developers who are building Slack apps.

Here is the program:

18:30 - Welcome

18:45 - Amy Wallace, from the Slack App Directory. Amy will present the goals of the App Directory and share tips on how developers can take advantage of Slack’s API to make great apps to share with Slack users.

19:10 - Simon Arvaux, from eFounders will present how they designed a startup ecosystem & intranet around Slack (They even created a money... Just teasing ;))

19:30 - Product demos: You’ll discover MailClark (the email bot for Slack) & Smooz (one-click channel between two Slack teams) and Ottspott (the lightweight business phone for Slack teams), 3 examples of what can be done with Slack!

Publicado en: PYMES y liderazgo
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Slack Apps: Best practices & Use Cases!

  1. 1. SLACK APPS: BEST PRACTICES & USE CASES! #TFSPECIAL
  2. 2. TheFamily 
 code: lamifasisi WIFIWIFI
  3. 3. DISAGREE ON TWITTER! #TFSPECIAL
  4. 4. #TFSPECIAL AMY WALLACE SLACK APP DIRECTORY @SLACKHQ
  5. 5. What can you do with the Slack Platform?
  6. 6. Slack API Features
  7. 7. Notifications
  8. 8. Envoy App alex@gmail.com
  9. 9. Webhooks
  10. 10. Tips and Tricks ● Format your response ● Digest, don’t spam ● Consider the use of Emoji
  11. 11. Slash Command
  12. 12. Tips and Tricks ● Consider delayed responses ● Thoughtful slash command naming ● Bind accounts
  13. 13. Bot Users
  14. 14. Bot User - Botkit
  15. 15. Tips and Tricks ● Support “feedback” and “help” ● Do not DM everyone or spam ● Thoughtful onboarding
  16. 16. Slack App Directory
  17. 17. Or Slash Command: /apps
  18. 18. To date, 4K integrations have been installed 2.2M times
  19. 19. Engineering Workflow Powered by Slack + + +
  20. 20. Customer Lifecycle Powered by Slack Interested CRM Nurture Customer Service
  21. 21. How do I get started? api.slack.comslack.com/apps
  22. 22. The Review Process
  23. 23. Tips and Tricks ● Thoughtful description ● Support and install pages ● Minimal scopes ● ToS and Privacy Policy
  24. 24. Within your app ● Support “feedback” and “help” ● Do not DM everyone or spam ● Thoughtful onboarding ● Using Slack’s features (formatting)
  25. 25. Message builder
  26. 26. Message builder https://api.slack.com/docs/formatting/builder
  27. 27. Remember… ● To test before submission ● To think about your users ● To work in Slack
  28. 28. App submissions https://api.slack.com/slack-apps
  29. 29. The Slack Fund $80,000,000
  30. 30. slackfund@slack.com
  31. 31. Questions?
  32. 32. Thank you.
  33. 33. The email bot for Slack mailclark.ai M ailClark SlackParismeetupatTheFamily
  34. 34. M ission Bridging the gap between team messaging & email. M ailClark
  35. 35. M ission Bridging the gap between team messaging & email. M ailClark externalcommunications internalcommunications
  36. 36. M ailClark • Email groups
  37. 37. M ailClark • Email groupsM ailClark • Team inboxes • Send emails whenever needed
  38. 38. M ailClark
  39. 39. MailClark BOT @MailClarkAI Savethedate:SlackmeetupinLyon,May10th M erci Antoine Lefeuvre CXO @jiraisurfer Anthony Bleton-Martin CEO @bleton www.mailclark.ai
  40. 40. March 10, 2016 Slack Meetup !
  41. 41. Made with ! by Voice, WebRTC & SMS Developer API Fully Managed WorldWide WebRTC & Telecom Infrastructure DIDs (local phone numbers) in 8000 Cities across 40 Countries ! ! ! A LITTLE ABOUT US voice REST API WebRTC SDK SMS
  42. 42. Most startups fear phone calls " # Old school telephony systems are expensive, closed and hardware based SaaS phone systems force you to switch from Slack $ A perfect addition for « Calls on Slack » ! ! ! WHY ?
  43. 43. DEMO TIME
  44. 44. ! ! ! A LITTLE HACK FOR % Slack Teams ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! &!
  45. 45. ASK FOR YOUR LIMITED EDITION OTTSPOTT T-SHIRT @ottspott_co ' ottspott@apidaze.io & +33(0)1 75 87 10 10 (powered by )
  46. 46. in 30 seconds PICK A LOCAL NUMBER ANYWHERE ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
  47. 47. SET YOUR CALL PREFERENCES ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
  48. 48. in the browser MAKE & RECEIVE CALLS
  49. 49. /commands: CALL Mobile or Landlines & launch CONFERENCE CALLS on the fly ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
  50. 50. GET VOICE MAIL TRANSCRIPTIONS
  51. 51. CALL METRICS
  52. 52. Smooz.io One-click Slack-to-Slack channel
  53. 53. Simple setup • One-click install You receive a link to your personal page, to share with other teams • Your contacts install also in one click A channel is opened in both teams, carrying text, emojis, and files • Add any number of teams - one channel created per team
  54. 54. Open a channel
  55. 55. Usage • 350 teams have tested Smooz • 230 have added a contact and started conversations • 30% weekly retention after 2 months • 40% weekly increase of messages exchanged
  56. 56. Demo
  57. 57. SEE YOU SOON! 
 LOVE. THEFAMILY.CO
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