1. e-Government Strategy.
Government Transformation
in Developing Countries of
the Region
PhD. Abzetdin Adamov
Department of Computer Systems and Networks
Department of Computer Systems and Networks
Qafqaz University
Qafqaz University

2. Content
• Introduction to e-Government
• Why we need e-Government
• The primary goals of the e-Government
• Barriers and Mitigations in front of the e-
Government
• e-Government Solutions or e-Government
Strategy
• Conclusion

3. Introduction to e-Government
e-Government
• e-Government is the delivery of government
services and information to the public using
electronic means. In other words, it is the use of ICT
to promote more efficient government by allowing
better access to information and making government
more accountable to citizens;
• Government service delivery is about lightening the
necessary burden of governance from the shoulders
of citizens and businesses;
• Relationship between ICT investments and GDP
growth.

4. Why we need e-Government
e-Government
• The average citizen today is more aware of his
rights, more demanding of quality and more
conscious of his responsibilities than ever before.
• It’s important to find leaner ways to deliver the
customary over-the-counter transaction,
information, and regulatory services citizen expect.
e-Government is the one strategy that will allow us
to preserve and even enhance services at a lower
cost.
• Citizens expect to have a longterm vision, a clear
strategic plan for the development of the community

5. The primary goals of the
e-Government
e-Government
• More Convenience
• More Information Access
• More Democracy
• Lower Cost
• Increased Efficiency
• Increased Esteem
• Transparency and Accountability
• Governance Stability

6. Barriers and Mitigations in
front of the e-Government
e-Government
• IT Performance Evaluation
• Technology Leverage (Existing Processes)
• Islands of Automation
• Resistance to Change
• Insufficient Skills
• Insufficient Interoperability
• Security Effectiveness

7. e-Government Solutions or
e-Government Strategy
• Give a measurable convenience for the information
consumer, rather than the information producer, is the
primary goal;
• Foster citizens' involvement in the governing process
itself and strength the partnership between the public
sector and the private citizen;
• Turn attention to optimizing the online experience from
the perspective of the end-user;
• Policy makers and designers should encourage
stakeholders;
• Streamline and consolidate offline processes before
putting them online.

8. e-Government Solutions or
e-Government Strategy
• Three main principles of e-Government Strategy:
1. Citizen-centered, not bureaucracy-centered;
2. Results-oriented;
3. Market-based, actively promoting innovation.
• Choose projects carefully in order to optimize
their investment of time and resources
• Citizens and businesses have to have an
opportunity to visit one point-of-service online
• Involve government leaders to the process

9. Conclusion
Critical to the success of e-Government
e-Government
transformation is the understanding that e- e-
Government is not just about the automation of
existing process and the mitigation of
inefficiencies. Instead it is about the creation of
new processes and new relationships between
the governor and the governed.