SlideShare a Scribd company logo
1 of 15
GettingTraction
SomeThoughts & Ideas
Andy Atkin / Redecentralize the Web 2018
Purpose &
Goals
OurShared
Community
Goals &Values
โ€ข Decentralized Control
โ€ข Privacy
โ€ข Ownership of our Data
โ€ข Ownership of our Identity
โ€ข Community Ownership of the Service
The Problem:
FANG Moats
๏‚– Facebook, Amazon, Netflix, and Google/Alphabet (FANG)
dominate their respective sectors
๏‚– A โ€œMoatโ€ is a unique advantage which is difficult for an outside
competitor to overcome
๏‚– Moat types include:
๏‚– Economic
๏‚– Human Resource
๏‚– Network Effects
Nature of Tech
Adoption
(Wikipedia)
๏‚– Theories:
๏‚– TheTwo-Step Hypothesis
๏‚– TheTrick-Down Effect
๏‚– The Everett Rogers Diffusion of Innovations theory
๏‚– Crossing the Chasm
๏‚– Technology Driven Models
๏‚– Hype Cycle
๏‚– Lazy User Model
๏‚– Matching Person andTechnology Model
๏‚– Technology Lifecycle
๏‚– Varian Rule
Convenience
is King
HistoricalTech
Adoption
Battles
๏‚– A few of the epic slugfests of my lifetime:
๏‚– VHS vs Beta
๏‚– ISA vsVESA vs Microchannel vs PCI
๏‚– Win95 vs OS/2
๏‚– Ethernet vsToken Ring
๏‚– HTML vs Gopher
๏‚– The BrowserWars (e.g. Netscape vs IE)
๏‚– Linux vsWindows vs OSX
๏‚– Apple Mac vs IBM PC
๏‚– FANG vs the FreeWorld (?)
Prioritize Ease
ofOnboarding
๏‚– The installation/registration/login process can turn users off if isnโ€™t
fast, easy/smooth and works on their hardware/software
Easy Hard
Login with
Facebook/Google/Email
Create yet another user ID/pwd
A progressive web app (PWA)
which can install to my desktop
A native app I must download
and install from the App Sotre
No extensions required for full
functionality
A browser extension I need to
install
An app available in the worldโ€™s 5
most common languages using
CDN/IP to guess initial language
Using an app in my 2nd or 3rd
language
Installation->Registration-Initial
Sign-in under 2 mins
> 2 mins
Onboarding
Funnel
Wide as
Possible
Balancing
Security vs
Ease ofUse
GoAfter the
โ€œTop 5โ€
๏‚– To get an application into the hands of more users it must be
usable by as many users worldwide as possible
๏‚– This means selectively targeting the โ€œTop 5โ€ (where applicable):
๏‚– Languages (Mandarin, Spanish, English, Hindi,Arabic)
๏‚– Browsers (Chrome, Firefox, IE, Safari etc.)
๏‚– Smartphones (Android, IOS)
๏‚– Social Networks (Facebook,Youtube, Instagram,Twitter, Reddit)
๏‚– Works Offline/Low Bandwidth
๏‚– Works on lower end Android Smartphones
TheTrojan
Horse
๏‚– Decentralization, Privacy and Self-Sovereign Identity sound good
but the average user doesnโ€™t seem to really care
๏‚– Focus on ease of use, convenience, and functionality while
documenting our principles
๏‚– Have decentralization, privacy and self-sovereign identity fade
into the background of the application as invisible infrastructure
Embrace &
Extend by
Co-Opting
Their Network
๏‚– One of the deepest moats is the Network Effect expressed by
Metcalfeโ€™s Law. The more people using a service, the more useful
it becomes
๏‚– By contrast growing a new service often runs into a chicken and
egg problem
๏‚– So be friendly and form partnerships with your top 5 network
competitors and co-opt and cross pollinate their users with API
calls (Aggregation Pattern)
๏‚– This is page out of 90โ€™s Microsoft: Embrace & Extend
๏‚– Donโ€™t โ€œExtinguishโ€, thereโ€™s no need for thatโ€ฆ
Conclusion
1. Itโ€™s hard to sell Decentralization, Privacy, and Self Sovereign
Identity, but we need these things
2. Given the deep moats of the FANGs (economic, human,
network) itโ€™s hard to get traction for our projects
3. We can leverage the theories and models of tech adoption to
our benefit while studying the historical battles
4. We should prioritize ease of onboarding while balancing
security and ease of use
5. To make our project accessible to the maximum number of
people we should go after the โ€œTop 5โ€
6. We can sneak our principles in like aTrojan Horse
7. We can โ€œEmbrace and Extendโ€ by friendly co-option of the
competitionโ€™s network of users
Questions?
Comments?
Rants?
๏‚–?
๏‚–!

More Related Content

Similar to Gaining User Traction in Decentralized Projects

Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
Moving The Web Forward (Chris Wilson WDS 2007 Keynote)Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
Chris Wilson
ย 
Metalayer now Colayer - Part 3/3 - full Presentation
Metalayer now Colayer - Part 3/3 - full PresentationMetalayer now Colayer - Part 3/3 - full Presentation
Metalayer now Colayer - Part 3/3 - full Presentation
Markus Hegi
ย 
[MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format][MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format]
webhostingguy
ย 
[MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format][MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format]
webhostingguy
ย 
Web2.0 and What it Means for Business
Web2.0 and What it Means for BusinessWeb2.0 and What it Means for Business
Web2.0 and What it Means for Business
Rich Miller
ย 

Similar to Gaining User Traction in Decentralized Projects (20)

Web 2.0
Web 2.0Web 2.0
Web 2.0
ย 
Emerging Technologies and Trends in Social Media
Emerging Technologies and Trends in Social MediaEmerging Technologies and Trends in Social Media
Emerging Technologies and Trends in Social Media
ย 
Exploring Opportunities E Week Talk
Exploring Opportunities   E Week TalkExploring Opportunities   E Week Talk
Exploring Opportunities E Week Talk
ย 
Online Strategy And Development In A Nutshell
Online Strategy And Development In A NutshellOnline Strategy And Development In A Nutshell
Online Strategy And Development In A Nutshell
ย 
Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
Moving The Web Forward (Chris Wilson WDS 2007 Keynote)Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
Moving The Web Forward (Chris Wilson WDS 2007 Keynote)
ย 
Technology Trends
Technology TrendsTechnology Trends
Technology Trends
ย 
Web 2.0 - cutting through the clutter
Web 2.0 - cutting through the clutterWeb 2.0 - cutting through the clutter
Web 2.0 - cutting through the clutter
ย 
Venkatraman five webs
Venkatraman five websVenkatraman five webs
Venkatraman five webs
ย 
Towards Network Society: Five Interconnected Webs
Towards Network Society: Five Interconnected WebsTowards Network Society: Five Interconnected Webs
Towards Network Society: Five Interconnected Webs
ย 
Metalayer now Colayer - Part 3/3 - full Presentation
Metalayer now Colayer - Part 3/3 - full PresentationMetalayer now Colayer - Part 3/3 - full Presentation
Metalayer now Colayer - Part 3/3 - full Presentation
ย 
A Set of Issues, Trends and Personal Overview of ICT Industry
A Set of Issues, Trends and Personal  Overview of ICT IndustryA Set of Issues, Trends and Personal  Overview of ICT Industry
A Set of Issues, Trends and Personal Overview of ICT Industry
ย 
[MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format][MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format]
ย 
[MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format][MS PowerPoint 97/2000 format]
[MS PowerPoint 97/2000 format]
ย 
Golden years of IT: Past Present and Future
Golden years of IT: Past Present and FutureGolden years of IT: Past Present and Future
Golden years of IT: Past Present and Future
ย 
Mobile Direct Marketing
Mobile Direct MarketingMobile Direct Marketing
Mobile Direct Marketing
ย 
Are you ready for Hosting 3.0?
Are you ready for Hosting 3.0?Are you ready for Hosting 3.0?
Are you ready for Hosting 3.0?
ย 
Library 2.0: A New Version for the Future
Library 2.0: A New Version for the FutureLibrary 2.0: A New Version for the Future
Library 2.0: A New Version for the Future
ย 
Web2.0 and What it Means for Business
Web2.0 and What it Means for BusinessWeb2.0 and What it Means for Business
Web2.0 and What it Means for Business
ย 
The Net Effect of Network Effects
The Net Effect of Network EffectsThe Net Effect of Network Effects
The Net Effect of Network Effects
ย 
The Myth of The Iron Triangle in Security
The Myth of The Iron Triangle in SecurityThe Myth of The Iron Triangle in Security
The Myth of The Iron Triangle in Security
ย 

Recently uploaded

โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men ๐Ÿ”mehsana๐Ÿ” Escorts...
โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men  ๐Ÿ”mehsana๐Ÿ”   Escorts...โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men  ๐Ÿ”mehsana๐Ÿ”   Escorts...
โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men ๐Ÿ”mehsana๐Ÿ” Escorts...
nirzagarg
ย 
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
nirzagarg
ย 
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRLLucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
imonikaupta
ย 
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐ŸฅตLow Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
Chandigarh Call girls 9053900678 Call girls in Chandigarh
ย 
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure
ย 
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
@Chandigarh #call #Girls 9053900678 @Call #Girls in @Punjab 9053900678
ย 
Russian Call Girls Pune (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
Russian Call Girls Pune  (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...Russian Call Girls Pune  (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
Russian Call Girls Pune (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
SUHANI PANDEY
ย 
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
dharasingh5698
ย 
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting High Prof...
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting  High Prof...VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting  High Prof...
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting High Prof...
singhpriety023
ย 
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure
ย 
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
SUHANI PANDEY
ย 

Recently uploaded (20)

โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men ๐Ÿ”mehsana๐Ÿ” Escorts...
โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men  ๐Ÿ”mehsana๐Ÿ”   Escorts...โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men  ๐Ÿ”mehsana๐Ÿ”   Escorts...
โžฅ๐Ÿ” 7737669865 ๐Ÿ”โ–ป mehsana Call-girls in Women Seeking Men ๐Ÿ”mehsana๐Ÿ” Escorts...
ย 
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
๐Ÿ’š๐Ÿ˜‹ Salem Escort Service Call Girls, 9352852248 โ‚น5000 To 25K With AC๐Ÿ’š๐Ÿ˜‹
ย 
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRLLucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
Lucknow โคCALL GIRL 88759*99948 โคCALL GIRLS IN Lucknow ESCORT SERVICEโคCALL GIRL
ย 
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐ŸฅตLow Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
Low Sexy Call Girls In Mohali 9053900678 ๐ŸฅตHave Save And Good Place ๐Ÿฅต
ย 
๐“€คCall On 7877925207 ๐“€ค Ahmedguda Call Girls Hot Model With Sexy Bhabi Ready Fo...
๐“€คCall On 7877925207 ๐“€ค Ahmedguda Call Girls Hot Model With Sexy Bhabi Ready Fo...๐“€คCall On 7877925207 ๐“€ค Ahmedguda Call Girls Hot Model With Sexy Bhabi Ready Fo...
๐“€คCall On 7877925207 ๐“€ค Ahmedguda Call Girls Hot Model With Sexy Bhabi Ready Fo...
ย 
APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53APNIC Updates presented by Paul Wilson at ARIN 53
APNIC Updates presented by Paul Wilson at ARIN 53
ย 
Katraj ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For S...
Katraj ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For S...Katraj ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For S...
Katraj ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For S...
ย 
Call Girls Sangvi Call Me 7737669865 Budget Friendly No Advance BookingCall G...
Call Girls Sangvi Call Me 7737669865 Budget Friendly No Advance BookingCall G...Call Girls Sangvi Call Me 7737669865 Budget Friendly No Advance BookingCall G...
Call Girls Sangvi Call Me 7737669865 Budget Friendly No Advance BookingCall G...
ย 
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
valsad Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
ย 
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
6.High Profile Call Girls In Punjab +919053900678 Punjab Call GirlHigh Profil...
ย 
2nd Solid Symposium: Solid Pods vs Personal Knowledge Graphs
2nd Solid Symposium: Solid Pods vs Personal Knowledge Graphs2nd Solid Symposium: Solid Pods vs Personal Knowledge Graphs
2nd Solid Symposium: Solid Pods vs Personal Knowledge Graphs
ย 
Russian Call Girls Pune (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
Russian Call Girls Pune  (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...Russian Call Girls Pune  (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
Russian Call Girls Pune (Adult Only) 8005736733 Escort Service 24x7 Cash Pay...
ย 
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Pollachi 7001035870 Whatsapp Number, 24/07 Booking
ย 
Trump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts SweatshirtTrump Diapers Over Dems t shirts Sweatshirt
Trump Diapers Over Dems t shirts Sweatshirt
ย 
Hireโ† Young Call Girls in Tilak nagar (Delhi) โ˜Ž๏ธ 9205541914 โ˜Ž๏ธ Independent Esc...
Hireโ† Young Call Girls in Tilak nagar (Delhi) โ˜Ž๏ธ 9205541914 โ˜Ž๏ธ Independent Esc...Hireโ† Young Call Girls in Tilak nagar (Delhi) โ˜Ž๏ธ 9205541914 โ˜Ž๏ธ Independent Esc...
Hireโ† Young Call Girls in Tilak nagar (Delhi) โ˜Ž๏ธ 9205541914 โ˜Ž๏ธ Independent Esc...
ย 
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting High Prof...
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting  High Prof...VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting  High Prof...
VIP Model Call Girls Hadapsar ( Pune ) Call ON 9905417584 Starting High Prof...
ย 
Real Men Wear Diapers T Shirts sweatshirt
Real Men Wear Diapers T Shirts sweatshirtReal Men Wear Diapers T Shirts sweatshirt
Real Men Wear Diapers T Shirts sweatshirt
ย 
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
Thalassery Escorts Service โ˜Ž๏ธ 6378878445 ( Sakshi Sinha ) High Profile Call G...
ย 
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
Shikrapur - Call Girls in Pune Neha 8005736733 | 100% Gennuine High Class Ind...
ย 
Nanded City ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready ...
Nanded City ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready ...Nanded City ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready ...
Nanded City ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready ...
ย 

Gaining User Traction in Decentralized Projects

  • 1. GettingTraction SomeThoughts & Ideas Andy Atkin / Redecentralize the Web 2018
  • 3. OurShared Community Goals &Values โ€ข Decentralized Control โ€ข Privacy โ€ข Ownership of our Data โ€ข Ownership of our Identity โ€ข Community Ownership of the Service
  • 4. The Problem: FANG Moats ๏‚– Facebook, Amazon, Netflix, and Google/Alphabet (FANG) dominate their respective sectors ๏‚– A โ€œMoatโ€ is a unique advantage which is difficult for an outside competitor to overcome ๏‚– Moat types include: ๏‚– Economic ๏‚– Human Resource ๏‚– Network Effects
  • 5. Nature of Tech Adoption (Wikipedia) ๏‚– Theories: ๏‚– TheTwo-Step Hypothesis ๏‚– TheTrick-Down Effect ๏‚– The Everett Rogers Diffusion of Innovations theory ๏‚– Crossing the Chasm ๏‚– Technology Driven Models ๏‚– Hype Cycle ๏‚– Lazy User Model ๏‚– Matching Person andTechnology Model ๏‚– Technology Lifecycle ๏‚– Varian Rule
  • 7. HistoricalTech Adoption Battles ๏‚– A few of the epic slugfests of my lifetime: ๏‚– VHS vs Beta ๏‚– ISA vsVESA vs Microchannel vs PCI ๏‚– Win95 vs OS/2 ๏‚– Ethernet vsToken Ring ๏‚– HTML vs Gopher ๏‚– The BrowserWars (e.g. Netscape vs IE) ๏‚– Linux vsWindows vs OSX ๏‚– Apple Mac vs IBM PC ๏‚– FANG vs the FreeWorld (?)
  • 8. Prioritize Ease ofOnboarding ๏‚– The installation/registration/login process can turn users off if isnโ€™t fast, easy/smooth and works on their hardware/software Easy Hard Login with Facebook/Google/Email Create yet another user ID/pwd A progressive web app (PWA) which can install to my desktop A native app I must download and install from the App Sotre No extensions required for full functionality A browser extension I need to install An app available in the worldโ€™s 5 most common languages using CDN/IP to guess initial language Using an app in my 2nd or 3rd language Installation->Registration-Initial Sign-in under 2 mins > 2 mins
  • 11. GoAfter the โ€œTop 5โ€ ๏‚– To get an application into the hands of more users it must be usable by as many users worldwide as possible ๏‚– This means selectively targeting the โ€œTop 5โ€ (where applicable): ๏‚– Languages (Mandarin, Spanish, English, Hindi,Arabic) ๏‚– Browsers (Chrome, Firefox, IE, Safari etc.) ๏‚– Smartphones (Android, IOS) ๏‚– Social Networks (Facebook,Youtube, Instagram,Twitter, Reddit) ๏‚– Works Offline/Low Bandwidth ๏‚– Works on lower end Android Smartphones
  • 12. TheTrojan Horse ๏‚– Decentralization, Privacy and Self-Sovereign Identity sound good but the average user doesnโ€™t seem to really care ๏‚– Focus on ease of use, convenience, and functionality while documenting our principles ๏‚– Have decentralization, privacy and self-sovereign identity fade into the background of the application as invisible infrastructure
  • 13. Embrace & Extend by Co-Opting Their Network ๏‚– One of the deepest moats is the Network Effect expressed by Metcalfeโ€™s Law. The more people using a service, the more useful it becomes ๏‚– By contrast growing a new service often runs into a chicken and egg problem ๏‚– So be friendly and form partnerships with your top 5 network competitors and co-opt and cross pollinate their users with API calls (Aggregation Pattern) ๏‚– This is page out of 90โ€™s Microsoft: Embrace & Extend ๏‚– Donโ€™t โ€œExtinguishโ€, thereโ€™s no need for thatโ€ฆ
  • 14. Conclusion 1. Itโ€™s hard to sell Decentralization, Privacy, and Self Sovereign Identity, but we need these things 2. Given the deep moats of the FANGs (economic, human, network) itโ€™s hard to get traction for our projects 3. We can leverage the theories and models of tech adoption to our benefit while studying the historical battles 4. We should prioritize ease of onboarding while balancing security and ease of use 5. To make our project accessible to the maximum number of people we should go after the โ€œTop 5โ€ 6. We can sneak our principles in like aTrojan Horse 7. We can โ€œEmbrace and Extendโ€ by friendly co-option of the competitionโ€™s network of users