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GD/PI Technique 
IBS Business School 
Prof. Abhipsa Mishra 
Faculty Member – HR & IT; IBS Pune
Group Discussion (GD) 
• What is Group discussion? 
A GD is a methodology used by an organization to gauge whether the 
candidate has certain personality traits and/or skills that it desires in its 
members. 
• Personality Traits the GD is trying to gauge may 
include : 
Ability to work in a team Assertiveness 
Communication skills Flexibility 
Reasoning ability Creativity 
Leadership skills Listening 
Initiative Awareness
Why GD? 
Institute’s Perspective - 
To know you as a person and judge how well you will fit 
in their institute
Why GD? 
Company’s Perspective – 
Companies conduct group discussion after the written test so 
as to check on your – 
• Interactive skills 
• Communication skills 
• How you behave, participate and contribute in a group 
• How much importance do you give to the group objective as 
well as your own 
• How well do you listen to viewpoints of others 
• How open-minded are you in accepting views contrary to your 
own 
The aspects which make up a GD are: verbal communication, 
non-verbal behavior, conformation to norms, decision-making 
ability and cooperation.
Preparation for GD? 
GD reflects the inherent qualities of an individual 
• Reading: This is the first and the most crucial step in 
preparation. 
• Mocks: Create an informal GD group and meet regularly to 
discuss and exchange feedback.
During the GD 
Panelists assess on: 
• Leadership Skills - Ability to take leadership roles and be able to lead, inspire 
and carry the team along to help them achieve the group's objectives. 
• Communication Skills -Candidates will be assessed in terms of clarity of 
thought, expression and aptness of language. 
• Interpersonal Skills - People skills are an important aspect of any job. 
• Persuasive Skills - The ability to analyze and persuade 
GD is a test of your ability to think, your analytical 
capabilities and your ability to make your point in a team-based 
environment.
Skills that reflects 
• Clarity of thought 
• Group working skills (especially during a group task of 
case study discussion) 
• Conflict handling 
• Listening and probing skills 
• Knowledge about the subject and individual point of 
view 
• Ability to create a consensus 
• Openness and flexibility towards new ideas 
• Data based approach to decision making
My chance to speak 
How do I take my chance to speak: 
• Trying to interrupt others while speaking would only 
harm your chances. 
• Maintain an eye-contact with the speaker. This would 
show your listening skills 
• Would help you gauge from his eye-movement and 
pitch of voice that he is about to close his inputs. 
• You can quickly take it from there. 
• Try and link your inputs with what he has spoken 
whether you are adding to or opposing his arguments.
Positive task Roles in GD 
Initiator 
Information seeker 
Information giver 
Procedure facilitator 
Opinion seeker 
Opinion giver 
Clarifier 
Social Supporter 
Harmonizer 
Tension Reliever 
Energizer 
Compromiser 
Gatekeeper 
Summarizer
Negative roles in GD 
• Disgruntled non-participant 
• Attacker 
• Dominator 
• Clown
GD Tips 
• Initiation Techniques 
• Body of the group discussion 
• Summarization/ Conclusion
Initiation Techniques 
• When you initiate a GD, you not only grab the 
opportunity to speak, you also grab the attention of the 
examiner and your fellow candidates 
• If you can make a favorable first impression with your 
content and communication skills after you initiate a GD, 
it will help you sail through the discussion 
• But if you initiate a GD and stammer/ stutter/ quote 
wrong facts and figures, the damage might be 
irreparable
Body of the GD 
• Techniques to initiate a GD 
Quotes 
Definition 
Question 
Shock statement 
Facts, figures and statistics 
Short story 
General statement
Summarization / Conclusion 
• Most GD doesn’t really have conclusions. A 
conclusion is where the whole group decides in favor 
or against the topic 
• But every GD is summarized. You can summaries 
what the group has discussed in the GD in a nutshell
While summarizing a discussion 
Avoid raising new points 
Avoid stating only your viewpoint 
Avoid dwelling only on one aspect of the GD. 
Keep it brief and concise 
It must incorporate all the important points that came out during the GD 
If the examiner asks you to summaries a GD, it means the GD has come 
to an end 
Do not add anything once the GD has been summarized
Types of GD 
• Topic-based GD 
1. Factual Topics 
E.g. The education policy of any country, Tourism, State of the 
aged in the nation. 
2. Controversial Topics 
E.g. Reservations should be removed, Women make better 
managers 
3. Abstract Topics 
E.g. Abstract topics are about intangible things. 
• Case-based GD 
The case study tries to simulate a real-life situation.
Improving GD Skills 
• Observe 
• How do other students make critical comments? 
• How do they ask questions? 
• How do they disagree with or support arguments? 
• What special phrases do they use to show politeness even when 
they are voicing disagreement? 
• How do they signal to interrupt, ask a question or make a point? 
• Practice 
• Start practicing your discussion skills in an informal setting or 
with a small group. 
• Participate 
• Take every opportunity to take part in social/informal discussions
Discussion Etiquette 
What to do: 
• Speak pleasantly and politely to the group. 
• Respect the contribution of every speaker. 
• Remember that a discussion is not an argument. Learn to 
disagree politely. 
• Think about your contribution before you speak. How best can 
you answer the question/ contribute to the topic? 
• Try to stick to the discussion topic. Don't introduce irrelevant 
information. 
• Be aware of your body language when you are speaking. 
• Agree with and acknowledge what you find interesting.
Discussion Etiquette 
What not to do: 
• Lose your temper. A discussion is not an argument. 
• Shout. Use a moderate tone and medium pitch. 
• Use too many gestures when you speak. Gestures like finger 
pointing and table thumping can appear aggressive. 
• Dominate the discussion. Confident speakers should allow 
quieter a chance to contribute. 
• Draw too much on personal experience or anecdote. 
• Interrupt. Wait for a speaker to finish what they are saying 
before you speak.
Leading a Discussion 
• You may be in a seminar group that requires you to lead a 
group discussion, or lead a discussion after an oral 
presentation. You can demonstrate leadership by: 
• Introducing yourself and the members of the group 
• Stating the purpose of the discussion 
• Inviting quiet group members to speak 
• Being objective 
• Summarizing the discussion
How to Face GD 
A group discussion consists of: 
• Communication Skills 
• Knowledge and ideas regarding a given subject 
• Capability to co-ordinate and lead 
• Exchange of thoughts 
• Addressing the group as a whole 
• Thorough preparations
Communication Skills 
• The first aspect is one's power of expression. 
• You should be precise and clear 
• Listen is also what evaluators judge 
• You should be able to convey your thoughts satisfactorily 
and convincingly before a group of people.
Knowledge and ideas 
• Knowledge of the subject under discussion and clarity of 
ideas are important 
• Comes from consistent reading 
• Knowledge makes one confident and enthusiastic 
• That makes one sound convincing and confident. 
• That’s the key to crack GD
Addressing Group as a whole 
• Address the person farthest from you. If he can hear you 
everyone else too can. 
• Attend the group discussion in formal dress. 
• The language used should also be formal, not the 
language used in normal conversations. 
• For instance, words and phrases like "yaar", "chalta 
hai", “Ovio", "I dunno", etc. are out. 
• Just use formal and simple language.
Thorough Preparation 
• Only 460 candidates make it to the final list from 2.75 
Lac civil service aspirants each year. 
READING VARIOUS TOPICS & KNOWLEDGE ON 
THEM IS THE KEY TO SUCCESS
GD Mistakes 
• Emotional outburst 
• ANGER 
• Quality Vs Quantity 
• MAXIMUM TALK 
• Egotism Showing off (Selfishness) 
• FAKE FIGURES / INFORMATION 
• Get noticed - But for the right reasons 
• WANT TO BE THE FIRST 
• Managing one's insecurities 
• NERVOUSNESS
Demonstrate a GD
Personal Interview 
NOTE: 
Use these skills with caution… you 
could end up getting every job you 
apply for !
Interview goals: Job candidate 
• Obtain information about position and organization 
• Determine whether position is suitable for you 
• Communicate important information about yourself 
• Favourably impress the employer
Tailoring your curriculum vitae 
• What does the company need? 
• You may need to make the dates a little vague if there are 
gaps in your career 
• Summarize ambitions and key achievements at the top; 
keep personal details to a minimum 
• Employment details in date order with the most recent at 
the top 
• List your personal selling points (punctuality, honesty, 
ability to communicate ,loyalty, efficiency-consciousness)
Before the interview 
• Research Job / Company/Product 
• Practice! Practice! Practice! 
• Prepare and Anticipate Questions 
• Know Your Resume Contents 
• Know Who You’re Meeting 
• Confirm Date / Time / Location 
• Be Well Rested
Day of the interview 
• Appropriate Professional Attire 
• Good Grooming / Personal Hygiene 
• Arrive on Time / Correct Location 
• Turn Off Cell Phone! 
• Bring Extra Resumes / Reference List
Opening moves 
• Be aware of your surroundings and people waiting for you 
• Take you out of yourself and be less self conscious 
• You are a “celebrity” for whom people are waiting for, so 
walk with confidence 
• Smile 
• Make eye contact 
• Wait to be invited to sit 
• Address the interviewer formally unless invited to use first 
names 
• Speak clearly ( don’t be nervous)
Pacing and leading 
• Don’t assume that the interviewer controls your pace 
• Take it to a level which enables you to make your best 
impression 
• Match the speed of your gestures and voice and ease down 
to a manageable speed 
• Interviewer’s level of interest will rise with your own if 
you can moderate the pace
During the interview 
• Speak Directly to Interviewer 
• Make Eye Contact 
• Open Body Language 
• Be Confident / Professional 
• Answer Questions Completely 
• Provide Relevant Information 
• Use Action Words 
• Give Specific Examples 
• State How You Can 
Contribute 
• Focus on Employer’s Needs 
• Avoid topics: Time Off / 
Salary 
• Ask the right Questions
Buying signals 
• The interviewer is trying to fit you into a slot in the 
organisation 
• Demonstrate that you are the right size and shape for that 
particular slot
Asking questions 
Asking right questions are as important as 
answering the questions right 
• Asking questions gives you control and breathing space 
Eg: What kind of performance appraisal questions do you 
have? What would be the opportunities of growth in the 
organisation? 
• Save the worst till the last (about pay, conditions, equal 
rights, benefits etc) 
• There is no rule against asking direct questions and no 
prize for being unnecessarily devious
Controlling the content 
Have 
Updated 
RESUME 
• Focus your mind on your strong points 
• Let go the part of your experience, which is irrelevant to 
your potential employer 
• A well written CV gives you lots of hooks for focus on 
your good points and achievements 
• Make sure you at least have an informed opinion on any 
books, films that you may refer to in the interview
Listening skills 
• Your interviewer will tell you exactly what they want to hear - 
if u listen carefully 
• Active listening prompts the person you are listening to and 
help them relax 
• It builds rapport 
• You can use the following carefully: 
• Nodding 
• Interested facial expression 
• Attentive body language, leaning forward, alert
Being remembered for right reasons 
• Looking good - clean and smart than glamorous 
• Feeling good - Smile 
• Sounding good – Clear, Polite, Mature, Fluent 
• Seeing eye to eye – Don’t gaze, don’t be too shifty
Interview mistakes 
• Arrive Late / Wrong Time / Place 
• Too Much Cologne / Makeup 
• Monotone Voice 
• Use Interviewer’s First Name 
• Talk About Personal Problems 
• Use Street Slang 
• Talk Badly About Former Employer / Company / Products / Co-workers 
• Talk Too Much / Too Little 
• Lie / Exaggerate / Arrogance 
• Set Limitations / Make Demands 
• Say You’re Desperate to Find a Job 
• Rush to Talk About Salary / Benefits
Common dreaded questions 
• What Are Your Strengths and Weaknesses? 
• Where Do You See Yourself in Five Years? 
• Why Should I Hire You? 
• Why Do You Want to Work Here? 
• Tell Me About a Time When You Made a Bad Decision / 
What Did You Do About it? 
• Why Does Your Resume Show a Gap in Employment? 
• Why Did You Leave Your Last Position?
Typical questions 
• Tell me about yourself? 
• Why should we employ you? 
• What do you know about our company? 
• Why should we choose you over someone else? 
• Which is more important to you-salary, perks or growth 
opportunities? 
• What do you expect to be doing five years from now? Ten 
years from now?
What do you 
Know about 
our 
COMPANY & 
INDUSTRY ?
Your STRENGTH & WEAKNESS
YOUR HOBBIES ?
Your greatest 
Disappointment 
In life !
And 
Many 
More
Criteria based questions 
• These are the likely criteria for which the interviewer may be looking 
for: 
• Initiative 
• Stress tolerance 
• Adaptability 
• Leadership 
• Problem analysis 
• Interpersonal skills 
• Team attitude 
• Reliability 
• Persuasiveness 
• Innovation
Thank You

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GDPI techniques

  • 1. GD/PI Technique IBS Business School Prof. Abhipsa Mishra Faculty Member – HR & IT; IBS Pune
  • 2.
  • 3. Group Discussion (GD) • What is Group discussion? A GD is a methodology used by an organization to gauge whether the candidate has certain personality traits and/or skills that it desires in its members. • Personality Traits the GD is trying to gauge may include : Ability to work in a team Assertiveness Communication skills Flexibility Reasoning ability Creativity Leadership skills Listening Initiative Awareness
  • 4. Why GD? Institute’s Perspective - To know you as a person and judge how well you will fit in their institute
  • 5. Why GD? Company’s Perspective – Companies conduct group discussion after the written test so as to check on your – • Interactive skills • Communication skills • How you behave, participate and contribute in a group • How much importance do you give to the group objective as well as your own • How well do you listen to viewpoints of others • How open-minded are you in accepting views contrary to your own The aspects which make up a GD are: verbal communication, non-verbal behavior, conformation to norms, decision-making ability and cooperation.
  • 6. Preparation for GD? GD reflects the inherent qualities of an individual • Reading: This is the first and the most crucial step in preparation. • Mocks: Create an informal GD group and meet regularly to discuss and exchange feedback.
  • 7. During the GD Panelists assess on: • Leadership Skills - Ability to take leadership roles and be able to lead, inspire and carry the team along to help them achieve the group's objectives. • Communication Skills -Candidates will be assessed in terms of clarity of thought, expression and aptness of language. • Interpersonal Skills - People skills are an important aspect of any job. • Persuasive Skills - The ability to analyze and persuade GD is a test of your ability to think, your analytical capabilities and your ability to make your point in a team-based environment.
  • 8. Skills that reflects • Clarity of thought • Group working skills (especially during a group task of case study discussion) • Conflict handling • Listening and probing skills • Knowledge about the subject and individual point of view • Ability to create a consensus • Openness and flexibility towards new ideas • Data based approach to decision making
  • 9. My chance to speak How do I take my chance to speak: • Trying to interrupt others while speaking would only harm your chances. • Maintain an eye-contact with the speaker. This would show your listening skills • Would help you gauge from his eye-movement and pitch of voice that he is about to close his inputs. • You can quickly take it from there. • Try and link your inputs with what he has spoken whether you are adding to or opposing his arguments.
  • 10. Positive task Roles in GD Initiator Information seeker Information giver Procedure facilitator Opinion seeker Opinion giver Clarifier Social Supporter Harmonizer Tension Reliever Energizer Compromiser Gatekeeper Summarizer
  • 11. Negative roles in GD • Disgruntled non-participant • Attacker • Dominator • Clown
  • 12. GD Tips • Initiation Techniques • Body of the group discussion • Summarization/ Conclusion
  • 13. Initiation Techniques • When you initiate a GD, you not only grab the opportunity to speak, you also grab the attention of the examiner and your fellow candidates • If you can make a favorable first impression with your content and communication skills after you initiate a GD, it will help you sail through the discussion • But if you initiate a GD and stammer/ stutter/ quote wrong facts and figures, the damage might be irreparable
  • 14. Body of the GD • Techniques to initiate a GD Quotes Definition Question Shock statement Facts, figures and statistics Short story General statement
  • 15. Summarization / Conclusion • Most GD doesn’t really have conclusions. A conclusion is where the whole group decides in favor or against the topic • But every GD is summarized. You can summaries what the group has discussed in the GD in a nutshell
  • 16. While summarizing a discussion Avoid raising new points Avoid stating only your viewpoint Avoid dwelling only on one aspect of the GD. Keep it brief and concise It must incorporate all the important points that came out during the GD If the examiner asks you to summaries a GD, it means the GD has come to an end Do not add anything once the GD has been summarized
  • 17. Types of GD • Topic-based GD 1. Factual Topics E.g. The education policy of any country, Tourism, State of the aged in the nation. 2. Controversial Topics E.g. Reservations should be removed, Women make better managers 3. Abstract Topics E.g. Abstract topics are about intangible things. • Case-based GD The case study tries to simulate a real-life situation.
  • 18. Improving GD Skills • Observe • How do other students make critical comments? • How do they ask questions? • How do they disagree with or support arguments? • What special phrases do they use to show politeness even when they are voicing disagreement? • How do they signal to interrupt, ask a question or make a point? • Practice • Start practicing your discussion skills in an informal setting or with a small group. • Participate • Take every opportunity to take part in social/informal discussions
  • 19. Discussion Etiquette What to do: • Speak pleasantly and politely to the group. • Respect the contribution of every speaker. • Remember that a discussion is not an argument. Learn to disagree politely. • Think about your contribution before you speak. How best can you answer the question/ contribute to the topic? • Try to stick to the discussion topic. Don't introduce irrelevant information. • Be aware of your body language when you are speaking. • Agree with and acknowledge what you find interesting.
  • 20. Discussion Etiquette What not to do: • Lose your temper. A discussion is not an argument. • Shout. Use a moderate tone and medium pitch. • Use too many gestures when you speak. Gestures like finger pointing and table thumping can appear aggressive. • Dominate the discussion. Confident speakers should allow quieter a chance to contribute. • Draw too much on personal experience or anecdote. • Interrupt. Wait for a speaker to finish what they are saying before you speak.
  • 21. Leading a Discussion • You may be in a seminar group that requires you to lead a group discussion, or lead a discussion after an oral presentation. You can demonstrate leadership by: • Introducing yourself and the members of the group • Stating the purpose of the discussion • Inviting quiet group members to speak • Being objective • Summarizing the discussion
  • 22. How to Face GD A group discussion consists of: • Communication Skills • Knowledge and ideas regarding a given subject • Capability to co-ordinate and lead • Exchange of thoughts • Addressing the group as a whole • Thorough preparations
  • 23. Communication Skills • The first aspect is one's power of expression. • You should be precise and clear • Listen is also what evaluators judge • You should be able to convey your thoughts satisfactorily and convincingly before a group of people.
  • 24. Knowledge and ideas • Knowledge of the subject under discussion and clarity of ideas are important • Comes from consistent reading • Knowledge makes one confident and enthusiastic • That makes one sound convincing and confident. • That’s the key to crack GD
  • 25. Addressing Group as a whole • Address the person farthest from you. If he can hear you everyone else too can. • Attend the group discussion in formal dress. • The language used should also be formal, not the language used in normal conversations. • For instance, words and phrases like "yaar", "chalta hai", “Ovio", "I dunno", etc. are out. • Just use formal and simple language.
  • 26. Thorough Preparation • Only 460 candidates make it to the final list from 2.75 Lac civil service aspirants each year. READING VARIOUS TOPICS & KNOWLEDGE ON THEM IS THE KEY TO SUCCESS
  • 27. GD Mistakes • Emotional outburst • ANGER • Quality Vs Quantity • MAXIMUM TALK • Egotism Showing off (Selfishness) • FAKE FIGURES / INFORMATION • Get noticed - But for the right reasons • WANT TO BE THE FIRST • Managing one's insecurities • NERVOUSNESS
  • 29. Personal Interview NOTE: Use these skills with caution… you could end up getting every job you apply for !
  • 30. Interview goals: Job candidate • Obtain information about position and organization • Determine whether position is suitable for you • Communicate important information about yourself • Favourably impress the employer
  • 31. Tailoring your curriculum vitae • What does the company need? • You may need to make the dates a little vague if there are gaps in your career • Summarize ambitions and key achievements at the top; keep personal details to a minimum • Employment details in date order with the most recent at the top • List your personal selling points (punctuality, honesty, ability to communicate ,loyalty, efficiency-consciousness)
  • 32. Before the interview • Research Job / Company/Product • Practice! Practice! Practice! • Prepare and Anticipate Questions • Know Your Resume Contents • Know Who You’re Meeting • Confirm Date / Time / Location • Be Well Rested
  • 33. Day of the interview • Appropriate Professional Attire • Good Grooming / Personal Hygiene • Arrive on Time / Correct Location • Turn Off Cell Phone! • Bring Extra Resumes / Reference List
  • 34. Opening moves • Be aware of your surroundings and people waiting for you • Take you out of yourself and be less self conscious • You are a “celebrity” for whom people are waiting for, so walk with confidence • Smile • Make eye contact • Wait to be invited to sit • Address the interviewer formally unless invited to use first names • Speak clearly ( don’t be nervous)
  • 35. Pacing and leading • Don’t assume that the interviewer controls your pace • Take it to a level which enables you to make your best impression • Match the speed of your gestures and voice and ease down to a manageable speed • Interviewer’s level of interest will rise with your own if you can moderate the pace
  • 36. During the interview • Speak Directly to Interviewer • Make Eye Contact • Open Body Language • Be Confident / Professional • Answer Questions Completely • Provide Relevant Information • Use Action Words • Give Specific Examples • State How You Can Contribute • Focus on Employer’s Needs • Avoid topics: Time Off / Salary • Ask the right Questions
  • 37. Buying signals • The interviewer is trying to fit you into a slot in the organisation • Demonstrate that you are the right size and shape for that particular slot
  • 38. Asking questions Asking right questions are as important as answering the questions right • Asking questions gives you control and breathing space Eg: What kind of performance appraisal questions do you have? What would be the opportunities of growth in the organisation? • Save the worst till the last (about pay, conditions, equal rights, benefits etc) • There is no rule against asking direct questions and no prize for being unnecessarily devious
  • 39. Controlling the content Have Updated RESUME • Focus your mind on your strong points • Let go the part of your experience, which is irrelevant to your potential employer • A well written CV gives you lots of hooks for focus on your good points and achievements • Make sure you at least have an informed opinion on any books, films that you may refer to in the interview
  • 40. Listening skills • Your interviewer will tell you exactly what they want to hear - if u listen carefully • Active listening prompts the person you are listening to and help them relax • It builds rapport • You can use the following carefully: • Nodding • Interested facial expression • Attentive body language, leaning forward, alert
  • 41. Being remembered for right reasons • Looking good - clean and smart than glamorous • Feeling good - Smile • Sounding good – Clear, Polite, Mature, Fluent • Seeing eye to eye – Don’t gaze, don’t be too shifty
  • 42. Interview mistakes • Arrive Late / Wrong Time / Place • Too Much Cologne / Makeup • Monotone Voice • Use Interviewer’s First Name • Talk About Personal Problems • Use Street Slang • Talk Badly About Former Employer / Company / Products / Co-workers • Talk Too Much / Too Little • Lie / Exaggerate / Arrogance • Set Limitations / Make Demands • Say You’re Desperate to Find a Job • Rush to Talk About Salary / Benefits
  • 43. Common dreaded questions • What Are Your Strengths and Weaknesses? • Where Do You See Yourself in Five Years? • Why Should I Hire You? • Why Do You Want to Work Here? • Tell Me About a Time When You Made a Bad Decision / What Did You Do About it? • Why Does Your Resume Show a Gap in Employment? • Why Did You Leave Your Last Position?
  • 44. Typical questions • Tell me about yourself? • Why should we employ you? • What do you know about our company? • Why should we choose you over someone else? • Which is more important to you-salary, perks or growth opportunities? • What do you expect to be doing five years from now? Ten years from now?
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  • 49. What do you Know about our COMPANY & INDUSTRY ?
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  • 51. Your STRENGTH & WEAKNESS
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  • 60. Criteria based questions • These are the likely criteria for which the interviewer may be looking for: • Initiative • Stress tolerance • Adaptability • Leadership • Problem analysis • Interpersonal skills • Team attitude • Reliability • Persuasiveness • Innovation