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Productivity Linked Wage System

     The theory in PLWS
Outline

1. Incentive Problem

2. Compensation Contracts

3. Output-Based Pay

4. Input-Based Pay

5. Incentive Pay
                                          Source: www.msn.de




                            PLWS Theory                        2
1. Incentive Problem
           Coordination and Motivation Problem



                                              Task

      Coordination                                                          Motivation

       Who does what,                  Individual                      How do I get somebody
         when,...                                                        to perfom a task,
                                                                       improve the quality,...
                        Allocation of Input          Distribution of
                                                                        => Incentive Problem
                            Resources                    Output


Source: Wolff/Lazear (2001): Einführung in die Personalökonomik, Stuttgart: Schäffer-Poeschel, S. 51

                                          PLWS Theory                                             3
1. Incentive Problem

         Why do Incentive Problems Exist?

Why do Incentive problems exist?

• Employee and employer have different interests

    – Employer would want the employee to take actions that maximize
      the profit of the firms, but the employee might rather like spending
      his time with his/her family or play golf

    – All actions of the employee cannot be monitored and/or controlled
      by contracts (risk for the employer)

    – Employers have to compensate employees for doing undesirable
      tasks

                               PLWS Theory                                   4
1. Incentive Problem
        How can Incentive Problems be Solved?

•   Incentive Problems can be solved through effective compensation
    contracts

•   Compensation contracts have two functions
     – Motivate employees
     – Share risk more efficiently




                                                        Source: www.euro.fi




                               PLWS Theory                                    5
2. Compensation Contracts

                         Compensation Contracts




          Variable Pay                               Fixed Salary




       Payment by Output                           Payment by Input




 Objective         Subjective                  Objective        Subjective
Performance       Performance                 Performance      Performance
 Measures           Measures                   Measures          Measures
                                PLWS Theory                                  6
2. Compensation Contracts
    Payment by Input versus Payment by Output
           Variable Pay                                       Straight Salary
        (payment by output)                                (payment by input)
• Compensation depends on measure               • Compensation depends on the amount
  of what comes out                               of time or effort spent on an activity
• Amount of time spent on work does             • Independent of output consideration
   not affect workers‘ compensation
                                                Problem:
Problem:                                         ⇒ Input also not always easy to measure
⇒ Output not always easy to measure             • Time at work as a proxy in order to
                                                  assess worker‘s effort

Examples:                                       Examples:

• Agricultural workers: piece rates p. tray     • Wage per work hour
• A salesperson on straight commission          • Monthly salaries
• Compensation of top executives by             • Annual salaries
  stocks or stock options

                                       PLWS Theory                                         7
2. Compensation Contracts
How can the Performance of an Employee be
                Measured?
•Objective Performance Measure:
    – Measure that is easily observable and quantifiable, e.g. parts
       produced, hours worked etc.

•Subjective Performance Measures:
    – An evaluation which is based on personal opinion of a supervisor,
       customer, peers, etc.

               Type of evaluat.
                                     objective             subjective
    Database
           Output                 revenue, dividend   customer satisfaction
               Input                    time              qualification

                                     PLWS Theory                              8
2. Compensation Contracts
  Examples of Different Variables as a
     Basis of Output-Related Pay
         Basis                   Variables for output-based pay
Quantity of production     pieces, weight, size/height
                           Rejects, grade, customer‘s satisfaction,
Quality of production
                           individual targets
                           Reduction of input factors: raw material,
Input reduction
                           energy, work time
Capacity utilization       slack-, repair- and waiting periods
                           Timeliness vis à vis internal and external
Be on schedule
                           customers
Value of the firm          stock price, economic value added



                                PLWS Theory                             9
3. Output-Based Pay

                      Advantages of output-based pay



        Selection effect                                 Motivation effect

• efficient workers with a high
                                                 • output-based pay motivates workers
  productivity will join the firm/stay             to put forth more effort
• inefficient workers with a low
   productivity will not join/leave the firm




                                                                        Source: www.kone.fi


                                         PLWS Theory                                          10
3. Output-Based Pay
                  Selection Effect: An Example of
                    Compensating Salespeople


                                             World Book                  Britannica
Offered compensation scheme            variable pay: W = $ 100 .   fixed salary: W = $ 500
Labor costs of 10 sets; Cost per                   x
                                        $ 1,000 ⇒ $ 100 per set     $ 500 ⇒ $ 50 per set
set type of salesperson
What                                      high productive sp.        low productive sp.
will stay with the firm?                        x ≥ 5                      x ≤ 5
Labor costs of 3 sets; Cost per set      $ 300 ⇒ $ 100 per set     $ 500 ⇒ $ 166,67 per
                                                                           set




                                          PLWS Theory                                      11
3. Output-Based Pay
              Selection Effect: An Example of
              Compensating Salespeople (cont.)
       W ...Weekly                                          A (World Book)
            Pay


             500                                             B (Britannica)
             300


                             3     5                 x ... Number of
                                                      encyclopedia

⇒ Higher-productivity workers will leave Britannica,
  because they will earn more at World Book. Only lower-productivity workers will

  stay at Britannica
                                   PLWS Theory                                 12
3. Output-Based Pay
               Disadvantages of Output-Based Pay
  • Disadvantage of piecework: Variations of output can be beyond the worker‘s control

              Variable pay                                   Straight salary

• Variable pay depends on invested effort       • Fixed salary doesn‘t depend on exoge-
  and exogenous risks – risky form of             nous factors – low-risk form of
  compensation                                    compensation
⇒ Firm should smooth out exogenous risks        ⇒ Workers are insured against volatilities
   from workers‘ compensation                   ⇒ Firm provides the insurance for risks
⇒ Firm should bear exogenous risks but
   endogenous risks should remain with
   workers
• Trade-off: More risk⇔higher compensation      • Lower compensation level
• Opportunity: participate in good economic     • Can not participate in good economic
  development                                     development
• Stronger incentives                           • Weaker incentives
                                        PLWS Theory                                      13
3. Output-Based Pay
                Risk in Output-Based Pay

• The firm should bear the largest portion of risk because of risk pooling
abilities

• Workers with a high average compensation should bear more risks than
workers with a low average compensation.




                                                               Source: www.kone.fi


                                PLWS Theory                                          14
4. Input-Based Pay

• In spite of all the advantages of output-based schemes: A large
proportion of workforce is paid by input


• Compensation depends on the amount of time or effort spent on an
activity


• Independent of output consideration
    ⇒ Time at work as a proxy to assess worker‘s effort
                                                                    Source: www.euro.fi
Examples: wage per work hour, monthly salaries, annual salaries



                                  PLWS Theory                                        15
4. Input-Based Pay
                Benefits of Input-Based Pay
  Problems of output-based pay solved by time-based (input-based) pay

  • Finding the right output measure
  • Costs of measurement
  • Overemphasizing quantity, reduction of quality
  • Risk aversion of workers
  • Promoting long-run performance



However, in many cases output-based schemes could be used if only they
were designed correctly!

                                   PLWS Theory                           16
Compensation Schemes
               Balancing Quantity and Quality
• Piece rates could induce workers to focus on high numbers of low quality
products meeting only the sufficient quality level to ‚count‘
⇒ Appropriate compensation schemes could solve this problem


Example: Typist‘s compensation
    Errors p. page Price p. page Minutes p. page Revenue per hour
          0             $8              20               $ 24
          1             $7              15               $ 28
          2             $5              12               $ 25
          3             $3              10               $ 18
          4             $0               9               $0
          5             $0               8               $0
                                   PLWS Theory                               17
4. Input-Based Pay
                  Using the Appropriate Time Unit
                                     Input-based pay


       Hourly wages                   Monthly salary                    Annual salary

 • Production workers              • Managerial workers             • Top Management
 • Clerical workers

 Tasks: experienced and         Tasks: less experienced and       Tasks: not experienced and
    easy to prescribe              not easy to prescribe          difficult to prescribe; often
                                                                 to be defined by top manager


• High correlation between    • Low correlation between      • Undefined set of tasks (goal),
  effort and time invested      effort and work time           discretion over work
• Time input as a pretty      • Time input = bad measure for • Importance of other incen-
  good indicator for effort     effort ⇒ overinvestment in      tives to motivate for effort
                                easy (pleasant) tasks           (long-term, e.g. stock options)
                                         PLWS Theory                                       18
5. Incentive Pay
            Optimal Level of Variable Pay
•   Since employees do not diversify their risk
     – Large exogenous risks should be born by owners
         Fixed salary

•   However, employees are motivated by pay for performance
        Variable Pay

         Part of the pay should be fixed and part variable




                                PLWS Theory                   19
5. Incentive Pay
                 Forms of Incentive Pay
• Rewards do not need to be monetary, they can consist of anything that
  employees value

• E.g
    Piece rates and commissions           Housing
    Bonuses                               Education for kids
    Parking spots                         Retirement Plan
    Days off                              Party
    Promotion
    Training
    Stock ownership
    Health care plan

                              PLWS Theory                                 20
5. Incentive Pay
       Criticism to Incentive Compensation
• Often heard critics to incentive compensation:
   – Money does not motivate
   – It is difficult to design effective incentive schemes

• Incentives certainly entail costs

• The major problem is to design incentive schemes where the benefits
  exceed the costs




                                PLWS Theory                             21

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Productivity linked wage systems

  • 1. Productivity Linked Wage System The theory in PLWS
  • 2. Outline 1. Incentive Problem 2. Compensation Contracts 3. Output-Based Pay 4. Input-Based Pay 5. Incentive Pay Source: www.msn.de PLWS Theory 2
  • 3. 1. Incentive Problem Coordination and Motivation Problem Task Coordination Motivation Who does what, Individual How do I get somebody when,... to perfom a task, improve the quality,... Allocation of Input Distribution of => Incentive Problem Resources Output Source: Wolff/Lazear (2001): Einführung in die Personalökonomik, Stuttgart: Schäffer-Poeschel, S. 51 PLWS Theory 3
  • 4. 1. Incentive Problem Why do Incentive Problems Exist? Why do Incentive problems exist? • Employee and employer have different interests – Employer would want the employee to take actions that maximize the profit of the firms, but the employee might rather like spending his time with his/her family or play golf – All actions of the employee cannot be monitored and/or controlled by contracts (risk for the employer) – Employers have to compensate employees for doing undesirable tasks PLWS Theory 4
  • 5. 1. Incentive Problem How can Incentive Problems be Solved? • Incentive Problems can be solved through effective compensation contracts • Compensation contracts have two functions – Motivate employees – Share risk more efficiently Source: www.euro.fi PLWS Theory 5
  • 6. 2. Compensation Contracts Compensation Contracts Variable Pay Fixed Salary Payment by Output Payment by Input Objective Subjective Objective Subjective Performance Performance Performance Performance Measures Measures Measures Measures PLWS Theory 6
  • 7. 2. Compensation Contracts Payment by Input versus Payment by Output Variable Pay Straight Salary (payment by output) (payment by input) • Compensation depends on measure • Compensation depends on the amount of what comes out of time or effort spent on an activity • Amount of time spent on work does • Independent of output consideration not affect workers‘ compensation Problem: Problem: ⇒ Input also not always easy to measure ⇒ Output not always easy to measure • Time at work as a proxy in order to assess worker‘s effort Examples: Examples: • Agricultural workers: piece rates p. tray • Wage per work hour • A salesperson on straight commission • Monthly salaries • Compensation of top executives by • Annual salaries stocks or stock options PLWS Theory 7
  • 8. 2. Compensation Contracts How can the Performance of an Employee be Measured? •Objective Performance Measure: – Measure that is easily observable and quantifiable, e.g. parts produced, hours worked etc. •Subjective Performance Measures: – An evaluation which is based on personal opinion of a supervisor, customer, peers, etc. Type of evaluat. objective subjective Database Output revenue, dividend customer satisfaction Input time qualification PLWS Theory 8
  • 9. 2. Compensation Contracts Examples of Different Variables as a Basis of Output-Related Pay Basis Variables for output-based pay Quantity of production pieces, weight, size/height Rejects, grade, customer‘s satisfaction, Quality of production individual targets Reduction of input factors: raw material, Input reduction energy, work time Capacity utilization slack-, repair- and waiting periods Timeliness vis à vis internal and external Be on schedule customers Value of the firm stock price, economic value added PLWS Theory 9
  • 10. 3. Output-Based Pay Advantages of output-based pay Selection effect Motivation effect • efficient workers with a high • output-based pay motivates workers productivity will join the firm/stay to put forth more effort • inefficient workers with a low productivity will not join/leave the firm Source: www.kone.fi PLWS Theory 10
  • 11. 3. Output-Based Pay Selection Effect: An Example of Compensating Salespeople World Book Britannica Offered compensation scheme variable pay: W = $ 100 . fixed salary: W = $ 500 Labor costs of 10 sets; Cost per x $ 1,000 ⇒ $ 100 per set $ 500 ⇒ $ 50 per set set type of salesperson What high productive sp. low productive sp. will stay with the firm? x ≥ 5 x ≤ 5 Labor costs of 3 sets; Cost per set $ 300 ⇒ $ 100 per set $ 500 ⇒ $ 166,67 per set PLWS Theory 11
  • 12. 3. Output-Based Pay Selection Effect: An Example of Compensating Salespeople (cont.) W ...Weekly A (World Book) Pay 500 B (Britannica) 300 3 5 x ... Number of encyclopedia ⇒ Higher-productivity workers will leave Britannica, because they will earn more at World Book. Only lower-productivity workers will stay at Britannica PLWS Theory 12
  • 13. 3. Output-Based Pay Disadvantages of Output-Based Pay • Disadvantage of piecework: Variations of output can be beyond the worker‘s control Variable pay Straight salary • Variable pay depends on invested effort • Fixed salary doesn‘t depend on exoge- and exogenous risks – risky form of nous factors – low-risk form of compensation compensation ⇒ Firm should smooth out exogenous risks ⇒ Workers are insured against volatilities from workers‘ compensation ⇒ Firm provides the insurance for risks ⇒ Firm should bear exogenous risks but endogenous risks should remain with workers • Trade-off: More risk⇔higher compensation • Lower compensation level • Opportunity: participate in good economic • Can not participate in good economic development development • Stronger incentives • Weaker incentives PLWS Theory 13
  • 14. 3. Output-Based Pay Risk in Output-Based Pay • The firm should bear the largest portion of risk because of risk pooling abilities • Workers with a high average compensation should bear more risks than workers with a low average compensation. Source: www.kone.fi PLWS Theory 14
  • 15. 4. Input-Based Pay • In spite of all the advantages of output-based schemes: A large proportion of workforce is paid by input • Compensation depends on the amount of time or effort spent on an activity • Independent of output consideration ⇒ Time at work as a proxy to assess worker‘s effort Source: www.euro.fi Examples: wage per work hour, monthly salaries, annual salaries PLWS Theory 15
  • 16. 4. Input-Based Pay Benefits of Input-Based Pay Problems of output-based pay solved by time-based (input-based) pay • Finding the right output measure • Costs of measurement • Overemphasizing quantity, reduction of quality • Risk aversion of workers • Promoting long-run performance However, in many cases output-based schemes could be used if only they were designed correctly! PLWS Theory 16
  • 17. Compensation Schemes Balancing Quantity and Quality • Piece rates could induce workers to focus on high numbers of low quality products meeting only the sufficient quality level to ‚count‘ ⇒ Appropriate compensation schemes could solve this problem Example: Typist‘s compensation Errors p. page Price p. page Minutes p. page Revenue per hour 0 $8 20 $ 24 1 $7 15 $ 28 2 $5 12 $ 25 3 $3 10 $ 18 4 $0 9 $0 5 $0 8 $0 PLWS Theory 17
  • 18. 4. Input-Based Pay Using the Appropriate Time Unit Input-based pay Hourly wages Monthly salary Annual salary • Production workers • Managerial workers • Top Management • Clerical workers Tasks: experienced and Tasks: less experienced and Tasks: not experienced and easy to prescribe not easy to prescribe difficult to prescribe; often to be defined by top manager • High correlation between • Low correlation between • Undefined set of tasks (goal), effort and time invested effort and work time discretion over work • Time input as a pretty • Time input = bad measure for • Importance of other incen- good indicator for effort effort ⇒ overinvestment in tives to motivate for effort easy (pleasant) tasks (long-term, e.g. stock options) PLWS Theory 18
  • 19. 5. Incentive Pay Optimal Level of Variable Pay • Since employees do not diversify their risk – Large exogenous risks should be born by owners Fixed salary • However, employees are motivated by pay for performance Variable Pay Part of the pay should be fixed and part variable PLWS Theory 19
  • 20. 5. Incentive Pay Forms of Incentive Pay • Rewards do not need to be monetary, they can consist of anything that employees value • E.g  Piece rates and commissions  Housing  Bonuses  Education for kids  Parking spots  Retirement Plan  Days off  Party  Promotion  Training  Stock ownership  Health care plan PLWS Theory 20
  • 21. 5. Incentive Pay Criticism to Incentive Compensation • Often heard critics to incentive compensation: – Money does not motivate – It is difficult to design effective incentive schemes • Incentives certainly entail costs • The major problem is to design incentive schemes where the benefits exceed the costs PLWS Theory 21