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Accemy Chatbots expertise

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Chatbots

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Accemy Chatbots expertise

  1. 1. Offices: INDIA & APAC ODC: 401, Ist Floor Khand Vishal 3, Gomti Nagar Lucknow| India | 226010 Sales: APAC- 02 720 block 134 River Vale street Singapore- 540134 HQ- Ist Floor Khand Vishal 3-401, Gomti Nagar| Lucknow| India | 226010 email:hello@accemy.com Chatbot Projects Accemy
  2. 2. 2 Chatbot- Product Quotation 2 Client: G Suite Reseller Business Need: • Client wanted to provide general company information to the user whoever visits their website and enquire about existing offers, products quotation etc. Solution Features: • The bot was developed to analyse complex questions and provide relevant questions to answers. The bot provided general company information to the user whoever comes to their website and interacts with the chatbot. User can enquire about existing offers etc. • If they need a quotation about their products, user is asked for required inputs like number of users, email Id, customer company details etc. Once the required details are available, chatbot sends the details to the quotation and invoicing system. Based on the details, system generates a quotation and sends it to the person on his/her email and chatbot confirms to the user that the Quotation has been sent on their email Id. Technology: API.ai Benefits: • Proactively engage website visitors • Simplified Interaction • Appropriate recommendations • Improved Customer experience
  3. 3. 3 Chatbot-Payroll Quotation 3 Client: Payroll solution supplier Business Need: • Client wanted to help the website visitors providing a chatbot solution for "Get a free quote". Solution Features: The bot was developed to perform the following tasks: • Website visitor clicks "Get a free quote" button. • Chat UI opens and the bot asks the questions required to prepare the quotation. • Once all the inputs available, script will prepare a document based on the quotation template and business logic. • Dynamic fields in the template will be replaced as per the user inputs. • A PDF copy of the merged document will be emailed or a download link will be provided to the user in the bot screen itself. • Korean Language support Technology: API.ai Benefits: • Proactively engage website visitors • Simplified Interaction • Appropriate recommendations • Improved Customer experience
  4. 4. 4 Chatbot-Appointment Booking 4 Client: Insurance – investment advisor Business Need: • Client wanted chatbot which can book appointments online from the available time slot of the advisor. Solution Features: • The bot was developed to book appointments online through website from the available appointments for a free insurance coverage study. Chatbot evaluated all possible meanings and interpretations to determine what the user is asking. The bot consists of several libraries and modules developed and trained to understand intent and entities. • Chatbot is able to provide available appointment slots to website visitors. They are able to book by providing details and provide an email notification. Once booking is confirmed, it appears as a booked slot in calendar. • Greek Language support Technology: Wit.ai Benefits: • Proactively engage website visitors • Simplified Interaction • Quick appointment booking • Improved experience
  5. 5. 5 Technical Expertise 55 Technology: Wit.ai ● Natural Language Understanding services by Facebook ● Free (Preferred hit rate of 1/sec) ● We get multiple trained models for common entities like date/time/days etc Technology: Api.ai ● Natural Language Understanding services by Google ● Free (Unlimited), limitations in number of intents/entities etc ● We get multiple trained models for common entities like date/time/days etc Technology: RasaNLU ● Open source Natural Language Understanding framework ● All data and will reside on personal servers, processes(training/NLU) will run on personal servers. ● Requires extra training for models like date/time/days. Technology: Microsoft Bot Framework, LUIS ● Natural Language Understanding framework by Microsoft ● Free up to 10000 hits/month, requires Azure account Microsoft Bot Framework Facebook Bot Engine API.ai
  6. 6. Thank you! 6 Call to us India: 91 9711808939 Email & Website nitin@accemy.com www.accemy.com Let us know what you’re looking for and we’ll follow up to discuss your needs. Skype srivas.nitin Singapore: +65-68173577

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