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Life Sciences Technology Vision 2019
POST-DIGITAL
TECHNOLOGIES
FOR NEXT-
GENERATION
PATIENT CARE
Patient inspired. Outcomes driven.
GOODBYE,
DIGITAL
The life sciences industry is
entering an era where:
New innovations are powered by
new technologies.
One example of this changing environment is
seen in the field we call “New Science,” which
combines the best in science and technology
to drive growth, R&D and clinical outcomes,
and transform patient experiences.
Technology convergence reshapes core products
and makes approvals and patient access easier.
The manner in which companies use new
technologies catalyzes change.
NEW SCIENCE NOW
New Science
Involves a new mechanism, modality, indication or health
technology that has been identified by the FDA or other regulatory
entity as having met an unmet need, exceeding standard of care.
Often requires a new technology device or diagnostics
for development, or as a companion to treatment.
Can be the technology alone.
Accenture Research found that
New Science is projected to drive
54%
of industry growth
HELLO,
POST-DIGITAL
Biopharma and medical technology companies that embrace
New Science are moving headfirst into the post-digital world.
They and other industry leaders are bringing advances in data,
genomics and diagnostics together, as well as new methods,
technologies and therapeutics to meet unmet needs and stave
off disruptive outside forces.
TRENDSETTING
Accenture’s 2019 Technology Vision revealed several post-digital
trends that are collectively paving the way to the future of life sciences.
These trends include:
1. DARQ Power
2. MyMarkets
3. Human+Workers
of life sciences companies are
experimenting with distributed
ledgers, AI, extended reality or
quantum computing solutions.
86%
Life sciences companies have repeatedly shown
their willingness to invest in technologies like data
analytics and genomics. While these, investments
will continue to be important, so will investments
in “post-digital” technologies that are poised to
change the game—namely Distributed Ledgers,
AI, Extended Realty solutions and Quantum
Computing (DARQ).
TREND 1
DARQ Power
DARQ for speed
AI and machine learning can help
teams process massive amounts
of genomic, molecular, cellular
and patient biology data to:
Accelerate the identification of new
compounds, treatments, biological targets,
pathways and clinical trial participants
Better predict a new therapy’s efficacy
and safety
DARQ for cost savings
Teams can also combine AI with cloud
computing to test or model thousands
of compounds at scale, thereby reducing
the cost of drug discovery.
Some are considering using Distributed
Ledgers to authenticate and trace
ingredients of every drug.
DARQ for agility
Extended reality solutions applied in a lab, within
training programs, or even in meetings between medical
reps and physicians provide a simulated environment
that mimics the real world.
Distributed ledgers can reduce costs and
improve efficiencies by enabling data sharing
across a common network.
AI can play a critical role in many areas—from marketing
and forecasting to predictive maintenance.
Even AI-enabled natural language processing solutions
can help. Accenture has found that AI-enabled voice-to-
text transcription solutions can improve efficiencies among
a nursing staff by more than 50 percent.
Questions
to ask…
Is your digital foundation ready for DARQ?
How can you use DARQ to shape the future
of your organization?
How will your organization access the
DARQ technologies needed?
What should you do first?
of life sciences executives agree that
integrating customized services and
real-time delivery will usher in the
next wave of competitive advantage.
88%
Today, in a world where customer demand
is communicated instantly and gratification
is expected immediately, Life sciences companies
have the chance to take a leading role in
reshaping the healthcare industry.
TREND 2
MyMarkets
Tapping the
MyMarkets potential
The more biopharma and medical technology
companies know about their customers, patient
segments or caregiving networks, the better
prepared they are to deliver therapies, digital
health solutions and policies that improve patient
care and help make healthcare more affordable.
Understanding how patients use current technologies
can provide valuable insights into their usage of
future digital health solutions.
of life sciences IT and business executives
believe digital demographics will give their
organizations a new way to identify market
opportunities for unmet patient needs.
84%
Questions
to ask…
How is your organization moving closer
to delivering on-demand experiences,
technologies or therapeutics?
How is your organization uncovering discrete
moments of opportunity?
How can your organization prepare today to deliver
for the momentary markets of tomorrow?
How is your organization using digital identities
to evolve your understanding of individual patients?
Empower their workforces to use the
new technologies
Build new skills and new roles—including
oversight roles to ensure new technologies
are used in compliant and appropriate ways.
of life sciences executives believe that
technology advancements will require at
least 60% of their existing workforce to
move into new roles in the next three years.
44%
As life sciences companies expand their use
of emerging technologies, they will improve
their operations, as well as their ability to
respond to momentary opportunities at scale.
But only if they:
TREND 3
Human+ worker
The AI co-worker
AI can remove operational burdens so that
workers can focus on helping patients and
providers improve health outcomes in more
economically viable ways. For example, AI can:
Speed the process of getting MLR-approved
content to patients or providers.
Inform next best interactions in marketing.
Make sales reps more productive by scheduling
meetings via self-learning algorithms.
Accenture experience has shown that
AI enablement can deliver up to a 20%
improvement in work efficiency and a
40% improvement in process accuracy.
40%
Overcoming the post-
digital talent challenge
All industries are looking for DARQ expertise.
Those that are more technologically advanced
have an upper hand.
Finding, supporting and engaging the right
workforce in the post-digital era requires life
sciences companies to:
Commit to a level of workforce investment
that’s on par with the investment in technology
Develop new approaches to talent-finding
and training
Questions
to ask…
Is your approach to talent-finding and
acquisition ready for the post-digital era?
How are you industrializing workers’
transitions between roles?
How are you enabling them with the
skills they need to succeed?
The combination of New Science and new technologies
is ushering in a new era of life sciences.
It’s an era of massive customer, employee and societal
expectations. An era of momentary markets and global
opportunity. An era characterized by relevance.
Forward-thinking biopharma and medical technology
companies are setting their course to this new reality today.
Where will you go?
Are you ready
for what’s next?
About the
research
Each year, the Accenture Technology Vision team
partners with Accenture Research to pinpoint the
emerging IT developments that will have the
greatest impact on organizations in the coming
years. In 2019, the process included a global survey
of 6,672 business and IT leaders—including 130 life
sciences executives in eight countries. This report’s
findings are based on analyses of their responses.
Read the report:
Post-digital technologies for next-generation patient
care – Life Sciences Technology Vision 2019
www.accenture.com/lifesciencestechvision

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Accenture Life Sciences Technology Vision 2019

  • 1. Life Sciences Technology Vision 2019 POST-DIGITAL TECHNOLOGIES FOR NEXT- GENERATION PATIENT CARE Patient inspired. Outcomes driven.
  • 2. GOODBYE, DIGITAL The life sciences industry is entering an era where: New innovations are powered by new technologies. One example of this changing environment is seen in the field we call “New Science,” which combines the best in science and technology to drive growth, R&D and clinical outcomes, and transform patient experiences. Technology convergence reshapes core products and makes approvals and patient access easier. The manner in which companies use new technologies catalyzes change.
  • 3. NEW SCIENCE NOW New Science Involves a new mechanism, modality, indication or health technology that has been identified by the FDA or other regulatory entity as having met an unmet need, exceeding standard of care. Often requires a new technology device or diagnostics for development, or as a companion to treatment. Can be the technology alone. Accenture Research found that New Science is projected to drive 54% of industry growth
  • 4. HELLO, POST-DIGITAL Biopharma and medical technology companies that embrace New Science are moving headfirst into the post-digital world. They and other industry leaders are bringing advances in data, genomics and diagnostics together, as well as new methods, technologies and therapeutics to meet unmet needs and stave off disruptive outside forces.
  • 5. TRENDSETTING Accenture’s 2019 Technology Vision revealed several post-digital trends that are collectively paving the way to the future of life sciences. These trends include: 1. DARQ Power 2. MyMarkets 3. Human+Workers
  • 6. of life sciences companies are experimenting with distributed ledgers, AI, extended reality or quantum computing solutions. 86% Life sciences companies have repeatedly shown their willingness to invest in technologies like data analytics and genomics. While these, investments will continue to be important, so will investments in “post-digital” technologies that are poised to change the game—namely Distributed Ledgers, AI, Extended Realty solutions and Quantum Computing (DARQ). TREND 1 DARQ Power
  • 7. DARQ for speed AI and machine learning can help teams process massive amounts of genomic, molecular, cellular and patient biology data to: Accelerate the identification of new compounds, treatments, biological targets, pathways and clinical trial participants Better predict a new therapy’s efficacy and safety
  • 8. DARQ for cost savings Teams can also combine AI with cloud computing to test or model thousands of compounds at scale, thereby reducing the cost of drug discovery. Some are considering using Distributed Ledgers to authenticate and trace ingredients of every drug.
  • 9. DARQ for agility Extended reality solutions applied in a lab, within training programs, or even in meetings between medical reps and physicians provide a simulated environment that mimics the real world. Distributed ledgers can reduce costs and improve efficiencies by enabling data sharing across a common network. AI can play a critical role in many areas—from marketing and forecasting to predictive maintenance. Even AI-enabled natural language processing solutions can help. Accenture has found that AI-enabled voice-to- text transcription solutions can improve efficiencies among a nursing staff by more than 50 percent.
  • 10. Questions to ask… Is your digital foundation ready for DARQ? How can you use DARQ to shape the future of your organization? How will your organization access the DARQ technologies needed? What should you do first?
  • 11. of life sciences executives agree that integrating customized services and real-time delivery will usher in the next wave of competitive advantage. 88% Today, in a world where customer demand is communicated instantly and gratification is expected immediately, Life sciences companies have the chance to take a leading role in reshaping the healthcare industry. TREND 2 MyMarkets
  • 12. Tapping the MyMarkets potential The more biopharma and medical technology companies know about their customers, patient segments or caregiving networks, the better prepared they are to deliver therapies, digital health solutions and policies that improve patient care and help make healthcare more affordable. Understanding how patients use current technologies can provide valuable insights into their usage of future digital health solutions. of life sciences IT and business executives believe digital demographics will give their organizations a new way to identify market opportunities for unmet patient needs. 84%
  • 13. Questions to ask… How is your organization moving closer to delivering on-demand experiences, technologies or therapeutics? How is your organization uncovering discrete moments of opportunity? How can your organization prepare today to deliver for the momentary markets of tomorrow? How is your organization using digital identities to evolve your understanding of individual patients?
  • 14. Empower their workforces to use the new technologies Build new skills and new roles—including oversight roles to ensure new technologies are used in compliant and appropriate ways. of life sciences executives believe that technology advancements will require at least 60% of their existing workforce to move into new roles in the next three years. 44% As life sciences companies expand their use of emerging technologies, they will improve their operations, as well as their ability to respond to momentary opportunities at scale. But only if they: TREND 3 Human+ worker
  • 15. The AI co-worker AI can remove operational burdens so that workers can focus on helping patients and providers improve health outcomes in more economically viable ways. For example, AI can: Speed the process of getting MLR-approved content to patients or providers. Inform next best interactions in marketing. Make sales reps more productive by scheduling meetings via self-learning algorithms. Accenture experience has shown that AI enablement can deliver up to a 20% improvement in work efficiency and a 40% improvement in process accuracy. 40%
  • 16. Overcoming the post- digital talent challenge All industries are looking for DARQ expertise. Those that are more technologically advanced have an upper hand. Finding, supporting and engaging the right workforce in the post-digital era requires life sciences companies to: Commit to a level of workforce investment that’s on par with the investment in technology Develop new approaches to talent-finding and training
  • 17. Questions to ask… Is your approach to talent-finding and acquisition ready for the post-digital era? How are you industrializing workers’ transitions between roles? How are you enabling them with the skills they need to succeed?
  • 18. The combination of New Science and new technologies is ushering in a new era of life sciences. It’s an era of massive customer, employee and societal expectations. An era of momentary markets and global opportunity. An era characterized by relevance. Forward-thinking biopharma and medical technology companies are setting their course to this new reality today. Where will you go? Are you ready for what’s next?
  • 19. About the research Each year, the Accenture Technology Vision team partners with Accenture Research to pinpoint the emerging IT developments that will have the greatest impact on organizations in the coming years. In 2019, the process included a global survey of 6,672 business and IT leaders—including 130 life sciences executives in eight countries. This report’s findings are based on analyses of their responses. Read the report: Post-digital technologies for next-generation patient care – Life Sciences Technology Vision 2019 www.accenture.com/lifesciencestechvision